phone INFINITI G 2010 Owners Manual

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for
the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOGNIZED” or the
system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List” earlier in this section.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these
in place.
The system consistently selects the wrong voic-
etag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See “BLUETOOTH
HANDS-
FREE PHONE SYSTEM (models with navigation system)” earlier in this section; page 4-85.)
2. Replace one of the voicetags being confused with a different voicetag.
The system cannot be operated. 1. Make sure that the soft top is usable. If the soft top is not working, contact an INFINITI retailer. 2. Close the retractable hard top.
3. Open and close the retractable hard top before operating the system.
Monitor, climate, audio, phone and voice recognition systems4-133
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04/21/10—debbie


The sensitivity level of the corner/center sonar
can be adjusted (higher or lower) in the SONAR
setting display. (See “HOW TO USE SETTING
BUTTON” in the “4. Monitor, climate, audio,
phone and voice recognition systems” section
for the “Sonar” settings.)
1Rear view monitor display
ACorner sonar indicator
BCenter sonar indicator
SONAR INDICATOR
With the “Sonar Display” key ON in the “Sonar”
settings, when the corner/center sonar detects
obstacles near the bumper, a tone will sound
and the sonar indicator will appear in the center
display. When the rear view monitor is dis-
played, the sonar indicator will appear in the
upper corner of the display
1.
The sonar indicators
AandBindicate the
position of the object and the distance to the
object with its color and rate of blinking. When an object is detected, the indicator
(green) appears and blinks (the tone sounds
intermittently). When the vehicle moves closer
to the object, the color of the indicator turns
yellow and the rate of blinking increases (the
rate of the tone increases). When the corner of
the vehicle is very close to the object, less than
11.8 in (30 cm) away, the indicator stops blink-
ing and turns red (the tone sounds continu-
ously).
When the rear view monitor is displayed, the
colors of the sonar indicator and the distance
guide lines in the rear view indicate different
distances to the object.
The sonar indicator can be turned off in the
SONAR setting display. (See “HOW TO USE
SETTING BUTTON” in the “4. Monitor, climate,
audio, phone and voice recognition systems”
section for the “Sonar” settings.) When the
sonar indicator is off, only a tone sounds when
the sonar detects obstacles.
SSD0928
Starting and driving5-47
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04/29/10—pattie


In Canada:
To purchase a copy of a genuine INFINITI Service
Manual or Owner’s Manual please contact an
INFINITI retailer. For the phone number and
location of an INFINITI retailer in your area call
the INFINITI Satisfaction Center at 1-800-361-
4792 and a bilingual INFINITI representative will
assist you.
Also available are genuine INFINITI Service and
Owner’s Manuals for older INFINITI models.
IN THE EVENT OF A COLLISION
Unfortunately, accidents do occur. In this un-
likely event, there is some important informa-
tion you should know. Many insurance compa-
nies routinely authorize the use of non-genuine
collision parts in order to cut costs, among
other reasons.
Insist on the use of Genuine INFINITI
Collision Parts!
If you want your vehicle to be restored using
parts made to INFINITI’s original exacting speci-
fications — if you want to help it to last and hold
its resale value, the solution is simple.Tell your
insurance agent and your repair shop to only use
Genuine INFINITI Collision Parts. INFINITI doesnot warrant non-INFINITI parts, nor does INFINI-
TI’s warranty apply to damage caused by a
non-genuine part.
Using Genuine INFINITI Parts can help protect
your personal safety, preserve your warranty
protection and maintain the resale value of your
vehicle. And if your vehicle was leased, using
Genuine INFINITI Parts may prevent or limit
unnecessary excess wear and tear expenses at
the end of your lease.
INFINITI designs its hoods with crumple zones
to minimize the risk that the hood will penetrate
the windshield of your vehicle in an accident.
Non-genuine (imitation) parts may not provide
such built in safeguards. Also, non-genuine
parts often show premature wear, rust and
corrosion.
Why should you take a chance?
In over 40 states, the law says you must be
advised if non-genuine parts are used to repair
your vehicle. And some states have enacted
laws that restrict insurance companies from
authorizing the use of non-genuine collision
parts during the new vehicle warranty. These
laws help protect you, so you can take action to
protect yourself.
It’s your right!
If you should need further information visit us
at:
www.InfinitiUSA.com
(for U.S. customers) or
www.infiniti.ca (for Canadian customers)
9-26Technical and consumer information
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04/22/10—debbie


10 Index
4 Wheel Active Steer (4WAS) system.....5-544 Wheel Active Steer (4WAS) warning light . .2-13
A
ABS (Anti-lock Braking System) ........5-52
Advanced air bag system ...........1-45
Air bag system Advanced air bag system .........1-45
Front passenger air bag and status
light ..................... 1-47
Front-seat mounted side-impact
supplemental air bag system .......1-50
Roof-mounted curtain side-impact
supplemental air bag system .......1-50
Air bag warning labels .............1-53
Air bag warning light ..........1-53 , 2-16
Air cleaner housing filter ...........8-17
Air conditioner Air conditioner service ...........4-38
Air conditioner specification label ....9-14
Air conditioning system refrigerant and
lubricant recommendations .......4-38
Automatic climate control ........4-28
In-cabin microfilter ............4-38
Operation (See automatic climate
control) ................... 4-28
Alarm, How to stop alarm
(see vehicle security system) .........2-28
Alcohol, drugs and driving ...........5-6
All-wheel drive (AWD) .............5-43 All-wheel drive (AWD) driving safety
precautions
................... .5-7
All-wheel drive (AWD) warning light .....2-12
Antenna .................... .4-84
Anti-lock Braking System (ABS) ........5-52
Anti-lock braking system (ABS) warning
light ...................... .2-12
Appearance care Exterior appearance care ..........7-2
Interior appearance care ..........7-4
Armrest .................... .1-12
Ashtrays (See cigarette lighter
and ashtrays) ................. .2-42
Audible reminders .............. .2-18
Audio operation precautions .........4-39
Audio system ................. .4-39
Audio system, Steering wheel
audio controls ................ .4-83
Autolight system ............... .2-33
Automatic Automatic adjusting function (front
windows) ................. .2-52
Automatic

climate control ........4-30
Automatic transmission fluid (ATF) ....8-11
Climate control .............. 4-28
Driving with automatic transmission . . . 5-12
Automatic door locks ..............3-6
Automatic drive positioner ..........3-28
Automatic seat positioner...........3-28
Average fuel consumption and speed . . . .2-25
Avoiding collision and rollover .........5-5 B
Battery ..................... .8-13
Battery Battery saver system ............2-35
Intelligent Key ............... 8-22
Variable voltage control system .....8-15
Before starting the engine ...........5-10
Belts (See drive belts) .............8-16
Bluetooth hands-free phone system
(models with navigation system) .......4-85
Booster seats ................. .1-35
Brake Anti-lock Braking System (ABS) ......5-52
Brake and clutch fluid ...........8-12
Brake system ............... 5-48
Parking brake operation . . . ......5-18
Brake warning light ............. .2-12
Break-in schedule .............. .5-42
Brightness control and display ON/OFF
button ...................... .4-7
Brightness control, Instrument panel . . . .2-36
Bulb check/instrument panel . . . ......2-11
Bulb replacement .............. .8-23
C
Cabin air filter ................ .4-38
Capacities and recommended
fuel/lubricants ................. .9-2
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04/30/10—diane


Car phone or CB radio.............4-85
Card holder .................. .2-47
Cargo net retainers ............. .2-49
Catalytic converter, Three way catalyst . . . .5-2
Center multi-function control panel ......4-2
Child restraints ................ .1-20
Child restraints Booster seats ............... .1-35
Installation using LATCH .........1-25
Installation using the seat belts .....1-29
LATCH system ............... 1-22
Precautions on child restraints ......1-21
Top tether strap .............. 1-24
Child safety .................. .1-15
Child safety rear door lock ...........3-6
Chimes Audible reminders .............2-18
Seat belt warning light and chime ....2-16
Cigarette lighter and ashtrays ........2-42
Circuit breaker, Fusible link ..........8-21
Cleaning exterior and interior ......7-2 , 7-4
Climate control, Automatic
climate control ................ .4-28
Clock ..................... .2-40
Clutch fluid .................. .8-12
Coat hooks .................. .2-48
Cockpit ..................... .2-2
Cold weather driving ............. .5-55
Command (See Bluetooth Hands-Free
Phone System) .............4-87 , 4-101
Compact Disc (CD) player
(See audio system) .............. .4-57
Compact spare tire .............. .8-39
Compass .................... .2-8
Console box ................. .2-45Controller, Center multi-function control
panel
...................... .4-4
Controls Control panel button (display) .......4-2
Heater

and air conditioner controls
(See automatic climate control) .....4-28
Coolant Capacities and recommended fuel/
lubricants .................. .9-2
Changing engine coolant .........8-8
Checking engine coolant level .......8-7
Corrosion protection ..............7-6
Cruise control ................. .5-19
Cruise control Fixed speed cruise control (on ICC
system) .................. .5-38
Intelligent cruise control (ICC) system . . 5-21
Cruise indicator ............... .2-22
Cup holders .................. .2-43
Current fuel consumption ...........2-25
D
Daytime running light system .........2-35
Defroster switch, Rear window and outside
mirror defroster switch ............2-32
Dimensions .................. .9-11
Display cleaning ................ .4-6
Display controls (See center multi-function
control panel) ................. .4-2
Distance to empty .............. .2-25
Door/trunk open warning ...........2-22
Dot matrix liquid crystal display .......2-19
Drive belts .................. .8-16
Drive positioner ............... .3-28Driving
All-wheel drive (AWD) ...........5-43
Cold weather driving ...........5-55
Driving with automatic transmission . . . 5-12
Driving with manual transmission ....5-16
Precautions when starting and driving . . 5-2
DS (Drive Sport) mode .............5-14
E
Economy, Fuel ................ .5-42
Elapsed time ................. .2-25
Elapsed time and trip odometer .......2-25
Emission control information label . . . . . .9-13
Emission control system warranty ......9-23
Engine Before starting the engine .........5-10
Break-in schedule ............. 5-42
Capacities and recommended fuel/
lubricants ..................
9-2
Changing engine coolant . . . . . . . . . 8-8
Changing engine oil and filter .......8-9
Checking engine coolant level .......8-7
Checking engine oil level . . . . . . . . . 8-8
Engine block heater ............5-56
Engine compartment check locations . . . 8-6
Engine cooling system ...........8-7
Engine oil ..................8-8
Engine oil and oil filter recommendation . 9-6
Engine oil replacement indicator ....2-23
Engine oil viscosity .............9-6
Engine serial number ...........9-12
Engine specifications ............9-8
Engine start operation indicator
(Automatic Transmission models) ....2-21
10-2
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04/30/10—diane


Engine start operation indicator (Manual
Transmission models)...........2-22
If your vehicle overheats .........6-10
Starting the engine ............. 5-11
Engine coolant temperature gauge ......2-6
Entry/exit function .............. .3-28
Event Data Recorders (EDR) ..........9-25
Exhaust gas (carbon monoxide) ........5-2
F
F.M.V.S.S./C.M.V.S.S. certification label . . .9-13
Filter Air cleaner housing filter .........8-17
Changing engine oil and filter .......8-9
Flashers (See hazard warning
flasher switch) ................ .2-37
Flat tire ..................... .6-2
Flat towing .................. .9-21
Floor mat cleaning ............... .7-5
Fluid Automatic transmission fluid (ATF) . . . .8-11
Brake and clutch fluid ...........8-12
Capacities and recommended fuel/
lubricants ..................9-2
Engine coolant ...............8-7
Engine oil ..................8-8
Power steering fluid ............8-11
Window washer fluid ...........8-13
FM-AM-SAT radio with Compact Disc (CD)
player ..................... .4-54
Fog light switch ............... .2-37
Front passenger air bag and status light . .1-47
Front power seat adjustment ..........1-3
Front seat, Front seat adjustment .......1-3Front-seat active head restraints
.......1-11
Fuel Capacities and recommended fuel/
lubricants .................. .9-2
Fuel economy ............... 5-42
Fuel economy information (display) ....4-9
Fuel octane rating .............9-4
Fuel recommendation ...........9-4
Fuel-filler cap ................ 3-21
Fuel-filler door ............... 3-21
Gauge ....................2-7
Fuses ..................... .8-20
Fusible links ................. .8-21
G
Garage

door opener, HomeLink Universal
Transceiver .................. .2-57
Gascap .................... .3-21
Gauge ...................... .2-4
Gauge Engine coolant temperature gauge . . . .2-6
Fuel gauge ..................2-7
Odometer ..................2-5
Speedometer ................2-5
Tachometer .................2-6
Trip computer ............... 2-24
General maintenance ..............8-2
Glove box ................... .2-45
Golf bag stowing ............... .2-48 H
Hands-free phone system, Bluetooth
(with navigation system) ...........4-85
Hands-free phone system, Bluetooth
(without navigation system) .........4-96
Hazard warning flasher switch . . ......2-37
Head restraints ................. .1-9
Headlights Bulb replacement .............8-25
Headlight switch .............. 2-33
Xenon headlights ............. 2-32
Heated seats ................. .2-38
Heater Automatic climate control .........4-28
Engine block heater ............5-56
HomeLink Universal Transceiver .......2-57
Hood release ................. .3-17
Hook, Coat hooks .............. .2-48
Horn ...................... .2-38
Ignition switch Automatic transmission models ......5-12
Manual transmission models . . . . . . . 5-16
I
Ignition switch (Push-button) ..........5-7
Immobilizer system ............. .2-29
In-cabin microfilter .............. .4-38
Indicator

lights ................ .2-16
Indicator, Dot matrix display .........2-19
INFINITI Vehicle Immobilizer System .....2-29
INFINITI voice recognition standard
mode ..................... .4-109
10-3
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04/30/10—diane


M
Malfunction indicator light (MIL) .......2-17
Map lights .................. .2-54
Master warning light ............. .2-15
Mechanical key (Intelligent Key system) . . .3-3
Memory storage, Automatic drive
positioner ................... .3-30
Meter Trip computer ............... .2-24
Meters and gauges .............. .2-4
Meters and gauges, Instrument brightness
control ..................... .2-36
Mirror Inside mirror ............... .3-25
Outside mirrors .............. 3-26
Monitor, Rearview monitor ..........4-22
Moonroof ................... .2-52
N
New vehicle break-in ............. .5-42
No key warning ................ .2-21
O
Odometer .................... .2-5
Off-road recovery ............... .5-5
Oil Capacities and recommended fuel/
lubricants .................. .9-2
Changing engine oil and filter .......8-9
Checking engine oil level .........8-8Engine oil
..................8-8
Engine oil viscosity .............9-6
Oil filter replacement indicator .....2-23
Operation, Indicators for operation (dot
matrix) ..................... .2-21
Outside air temperature ............2-26
Outside mirrors ................ .3-26
Owner’s Manual/Service Manual order
information .................. .9-25
P
Panic alarm .................. .3-15
Parking Parking brake operation ..........5-18
Parking brake release warning ......2-22
Parking on hills .............. 5-44
Parking brake break-in ............5-49
Personal lights ................ .2-54
Phone, Car phone or CB radio ........4-85
Power Power door lock .............. .3-4
Power
outlet ................ 2-41
Power steering fluid ............8-11
Power steering system ..........5-48
Power windows .............. 2-49
Power front seat adjustment ..........1-3
Pre-crash seat belts ............. .1-16
Precautions Audio operation ............. .4-39
Braking precautions ............5-48
Child restraints ............... 1-21
Cruise control ............... 5-19
Maintenance .................8-5
Seat belt usage ............... 1-12Supplemental restraint system
......1-40
When starting and driving . . .......5-2
Preview function ............... .5-49
Preview function (for Intelligent cruise
control system) ................ .5-42
Preview Function warning light ........2-15
Push starting .................. .6-9
Push-button ignition switch ..........5-7
R
Radio ..................... .4-39
Radio Car phone or CB radio ...........4-85
FM-AM-SAT radio with Compact Disc
(CD) player ................. 4-54
Rain-sensing auto wiper system . . . . . . .2-31
Rapid air pressure loss .............5-6
Readiness for inspection/maintenance
(I/M) test (US only) ............. .9-24
Rear door lock, Child safety rear door lock . .3-6
Rear seats ................... .1-7
Rear window and outside mirror defroster
switch ..................... .2-32
Rearview monitor ............... .4-22
Recorders, Event data .............9-25
Registering your vehicle in
another country ................ .9-11
Remote keyless entry system .........3-14
Reporting safety defects (US only) ......9-23
Roadside assistance program .........6-2
Rollover ..................... .5-5
Roof,

Moonroof ............... .2-53
10-5
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04/30/10—diane


TireTire replacement indicator ........2-23
Tire rotation ................ 8-36
Tire pressure, Low tire pressure warning
light ...................... .2-14
Tires Flat tire ................... .6-2
Low tire pressure warning system ....5-3
Spare tire ................. 8-39
Tire and Loading information label . . . 8-30
Tire chains ................. 8-35
Tire dressing ................7-4
Tire pressure ................ 8-28
Tire pressure monitoring system
(TPMS) ....................5-3
Types of tires ............... 8-34
Uniform tire quality grading .......9-22
Wheel/tire size ...............9-9
Wheels and tires ............. 8-28
Top tether strap child restraints .......1-24
Touch screen system ..............4-4
Towing Flat towing ................ .9-21
Tow truck towing .............. 6-11
Towing a trailer .............. 9-21
TPMS, Tire pressure monitoring system . . . .5-3
TPMS, Tire pressure warning system .....6-2
Trailer towing ................. .9-21
Transceiver, HomeLink Universal
Transceiver .................. .2-57
Transmission Automatic transmission fluid (ATF) . . . .8-11
Driving with automatic transmission . . . 5-12
Driving with manual transmission ....5-16
Transmission selector lever
lock release ................. 5-15Transmitter (See remote keyless entry
system)
.................... .3-14
Traveling or registering your vehicle in
another country ................ .9-11
Trip computer ................. .2-24
Trip odometer ................. .2-25
Trunk Interior trunk lid release .........3-20
Trunk lid .................. 3-18
Trunk lid release switch ..........3-18
Trunk

net for extra window washer
fluid ..................... 2-49
Trunk open request switch ........3-19
Trunk release power cancel switch . . . 3-19
Trunk light .................. .2-56
Trunk pass-through .............. .1-12
Turn signal switch .............. .2-37
U
Underbody cleaning .............. .7-3
Uniform tire quality grading .........9-22
V
Vanity mirror ................. .3-28
Vanity mirror lights ............. .2-56
Variable voltage control system ........8-15
Vehicle Dimensions ................ .9-11
Recovery (freeing a stuck vehicle) ....6-13
Vehicle dynamic control (VDC)
off switch ................. 2-40Vehicle dynamic control (VDC)
system
................... 5-53
Vehicle information and settings
(display) ...................4-7
Vehicle identification number (VIN) ......9-12
Vehicle loading information ..........9-17
Vehicle security system ............2-27
Ventilators .................. .4-27
Voice command (See Bluetooth Hands-Free
Phone System) .............4-87 , 4-101
Voice recognition system ..........4-109
Voice recognition, Alternate command
mode ..................... .4-122
W
Walk-in mechanism .............. .1-6
Warning Dot matrix display .............2-19
Hazard warning flasher switch ......2-37
Tire pressure monitoring system
(TPMS) ....................5-3
Warning/indicator lights and audible
reminders .................. 2-11
Warning labels, Air bag warning labels . . .1-53
Warning light Air bag warning light ............1-53
All-wheel drive (AWD) warning light . . . 2-12
Anti-lock braking system (ABS) warning
light ..................... 2-12
Brake warning light ............2-12
Intelligent Key warning light .......2-14
Low

tire pressure warning light .....2-14
Seat belt warning light and chime ....2-16
Warning lights ................ .2-12
10-7
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04/30/10—diane