navigation system INFINITI G37 2010 Repair Manual

TROUBLESHOOTING GUIDE The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved. Symptom Solution
System fails to interpret the com-
mand correctly. 1. Ensure that the command is valid. (See “INFINITI VOICE RECOGNITION SYSTEM (models with navigation system)”
later in this section; page 4-109.)
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the
vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is
too noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the
wrong voicetag. 1. Ensure that the voicetag requested matches what was originally stored. (See “VEHICLE PHONEBOOK” earlier in
this section.)
2. Replace one of the names being confused with a new name.
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WARNING● Use a phone after stopping your vehicle in a
safe location. If you have to use a phone
while driving, exercise extreme caution at all
times so full attention may be given to ve-
hicle operation.
● If you find yourself unable to devote full at-
tention to vehicle operation while talking on
the phone, pull off the road to a safe location
and stop your vehicle before doing so.
CAUTIONTo avoid draining the vehicle battery, use a
phone after starting the engine.
Your vehicle is equipped with Bluetooth 
Hands-Free Phone System. If you are an owner
of a Bluetooth  enabled cellular phone, you can
set up the wireless connection between your
cellular phone and the in-vehicle phone mod-
ule. With Bluetooth  wireless technology, you
can make or receive a telephone call with your
cellular phone in your pocket.
Once your cellular phone is paired to the in-
vehicle phone module, no phone connecting
procedure is required. Your phone is automati-
cally connected with the in-vehicle phone mod- ule when the ignition switch is pushed to the
“ON” position with the registered cellular
phone turned on and carried in the vehicle.
You can register up to 5 different Bluetooth 
cellular phones in the in-vehicle phone module.
However, you can talk on only one cellular
phone at a time.
When a call is active, the audio system and
microphone (located in the ceiling in front of the
rearview mirror) are used for the handsfree
communications.
If the audio system is being used at the time,
the audio mode will mute and will stay muted
until the active call is ended.
The INFINITI Voice Recognition system supports
the phone commands, so dialing a phone num-
ber using your voice is possible.
Before using the Bluetooth  Hands-Free Phone
System, refer to the following notes.
● Set up the wireless connection between a
cellular phone and the in-vehicle phone
module before using the Bluetooth  Hands-
Free Phone System.
● Some Bluetooth  enabled cellular phones
may not be recognized by the in-vehicle
phone module. ● You will not be able to use a hands-free
phone under the following conditions:
– Your vehicle is outside of the telephone
service area.
– Your vehicle is in an area where it is
difficult to receive radio waves; such as in
a tunnel, in an underground parking ga-
rage, behind a tall building or in a moun-
tainous area.
– Your cellular phone is locked in order not
to be dialed.
● When the radio wave condition is not ideal
or ambient sound is too loud, it may be
difficult to hear the other person’s voice
during a call.
● Immediately after the ignition switch is
pushed to the “ON” position, it may be
impossible to receive a call for a short period
of time.
● Do not place the cellular phone in an area
surrounded by metal or far away from the
in-vehicle phone module to prevent tone
quality degradation and wireless connection
disruption.
● While a cellular phone is connected through
the Bluetooth  wireless connection, the bat-
tery power of the cellular phone may dis-
charge quicker than usual.BLUETOOTH  HANDS-FREE PHONE SYSTEM
(models without navigation system)
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The voice adaptation mode will stop if:
● The
button is pressed in voice adap-
tation mode.
● The vehicle is driven during voice adaptation
mode.
● The ignition switch is turned to the OFF or
LOCK position. INFINITI Voice Recognition allows hands-free
operation of the Phone, Navigation, Information
and Audio systems in one of two modes, Stan-
dard Mode or Alternate Command Mode.
In Standard Mode, commands that are available
are always shown on the display and an-
nounced by the system. You can complete your
desired operation by simply following the
prompts given by the system. (See “INFINITI
VOICE RECOGNITION STANDARD MODE” later in
this section for details.)
For advanced operation, you can use the Alter-
nate Command Mode. (See “INFINITI VOICE REC-
OGNITION ALTERNATE COMMAND MODE” later
in this section for details.) When this mode is
active, an expanded list of commands can be
spoken after pushing the TALK switch,
and the voice command menu prompts are
turned off. Review the expanded command list,
which is available when this mode is active.
Note that in this mode the recognition success
rate may be affected as the number of available
commands and the ways of speaking each
command are increased.
To switch one mode to another, see each mode
description later in this section. To improve the recognition success rate when
Alternate Command Mode is active, try using
the Speaker Adaptation Function available in
that mode. Otherwise, it is recommended that
Alternate Command Mode be turned off and
Standard Mode be used for the best recognition
performance.
For the voice commands for the navigation
system, refer to the Navigation System Owner’s
Manual of your vehicle.
INFINITI VOICE RECOGNITION
STANDARD MODE The following section is applicable when the
Standard Mode is activated.
The Standard Mode enables you to complete
the desired operation by simply following the
prompts that appear on the display and also are
announced by the system.INFINITI VOICE RECOGNITION SYSTEM
(models with navigation system)
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Command List Category Command: Command Action
Phone Operates the Phone function
Navigation Operates the Navigation function
Information Displays the vehicle Information function
Audio Operates the Audio function.
Help Displays User Guide
● Phone Command:Command Action
Dial Number Makes a call to a spoken phone number up to 10 digits.
Vehicle Phonebook Makes a call to a contact that is stored in the Vehicle Phonebook.
Handset Phonebook Makes a call to a contact that is stored in the mobile phone.
Call history Incoming Calls Makes a call to the incoming call number.
Outgoing Calls Makes a call to the dialed number.
Missed Calls Makes a call to the Missed calls number.
International Call Makes an international call by allowing more than 10 digits to be spoken.
Change Number Corrects the recognized phone number (available during phone number entry).
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● Navigation Command:Command Action
Home Sets a route to your home that is stored in the Address Book.
Address Searches for a location by the street address specified, and sets a route to the location.
Places Sets a route to a facility near the current vehicle location.
Address Book Searches for stored information in the Address Book.
Previous Destinations Sets a route to a previous destination.
● Information Command:Command Action
Fuel Economy Displays fuel economy information.
Maintenance Displays maintenance information.
Traffic Information Turns the traffic information system ON and OFF.
Where am I? Displays your current location.
● Audio Command:Command Action
AM Turns to the AM band, selecting the station last played.
FM Turns to the FM band, selecting the station last played.
XM Turns to the XM Satellite band, selecting the channel last played.
Music Box Turns on the “Music Box” hard disk drive audio system.
CD Starts to play a CD.
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Voice command examples To use the INFINITI Voice Recognition function,
speaking one command is sometimes suffi-
cient, but at other times it is necessary to speak
two or more commands. As examples, some
additional basic operations by voice commands
are described here.
For navigation system commands, see the sepa-
rate Navigation System Owner’s Manual.
Example 1 - Placing a call to the phone number
800-662-6200:
1. Push the TALK switch located on the
steering wheel. 2. The system announces, “Would you like
to access Phone, Navigation, Information,
Audio or Help?”
3. Speak “Phone”. SAA1588 SAA2535
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Example 2 - Placing an international call to the
phone number 011-81-111-222-3333:
1. Push the TALK switch located on the
steering wheel. 2. The system announces, “Would you like
to access Phone, Navigation, Information,
Audio or Help?”
3. Speak “Phone”. 4. Speak “International Call”.SAA1588 SAA2535 SAA2536
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List of help commands Phone Commands: Command Action
Dial Number Makes a call to a spoken phone number.
Vehicle Phonebook Makes a call to a contact that is stored in the Vehicle Phonebook.
Handset Phonebook Makes a call to a contact that is stored in the mobile phone.
Call History Incoming Calls Makes a call to the incoming call number.
Outgoing Calls Makes a call to the dialed number.
Missed Calls Makes a call to the Missed calls number.
International Call Makes an international call by allowing more than 10 digits to be spoken.
Navigation Commands: Command Action
Home Sets a route to your home that is stored in the Address Book.
Address Searches for a location by the street address specified, and sets a route to the location.
Places Sets a route to a facility near the current vehicle location.
Address Book Searches for stored information in the Address Book.
Previous Destinations Sets a route to a previous destination.
Previous Start Point Sets a route to a previous starting point.
Delete Destination Deletes a destination.
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Help Commands: Command Action
Command List Navigation Commands Displays the navigation command list.
Phone Commands Displays the phone command list.
Audio Commands Displays the audio command list.
Information Commands Displays the information command list.
Help Commands Displays the help command list.
User Guide Displays the User Guide.
Speaker Adaptation The system can memorize the voices of up to three persons.
General Commands: Command Action
Go back Corrects the last recognition result to return to the previous screen
Exit Cancels Voice Recognition
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Displaying user guide You can confirm how to use voice commands by
accessing a simplified User Guide, which con-
tains basic instructions and tutorials for several
voice commands.
1. Push the INFO button on the instrument
panel.
2. Select the “Others” key using the INFINITI
controller and push the ENTER button.
3. Highlight the “Voice Recognition” key us-
ing the INFINITI controller and push the
ENTER button.
4. Highlight the “User Guide” key using the
INFINITI controller and push the ENTER
button. 5. Highlight an item using the INFINITI con-
troller and push the ENTER button.
Available items :
● Getting Started
Describe the basics of how to operate the
INFINITI Voice Recognition system.
● Let’s Practice
Mode that allows practicing by following the
instructions of the system voice.
● Using the Address Book
Refer to Navigation System Owner’s Manual.
● Finding a Street Address (if so equipped)
Refer to Navigation System Owner’s Manual.
● Placing Calls
Tutorial for making a phone call by voice
command operation.
● Help on Speaking
Displays useful tips for how to correctly
speak commands in order for them to be
properly recognized by the system.
● Voice Recognition Settings
Describes the available voice recognition
settings. ● Adapting the System to Your Voice
Tutorial adapting the system to your voice.
USING THE SYSTEM
Initialization When the ignition switch is pushed to the ON
position, INFINITI Voice Recognition is initial-
ized, which takes a few seconds. When com-
pleted, the system is ready to accept voice
commands. If the TALK switch is pushed
before the initialization completes the display
will show the message: “Phonetic data down-
loaded. Please wait.” or a beep sounds.
Before starting To get the best performance from INFINITI Voice
Recognition, observe the following.
● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate the
surrounding noises (traffic noises, vibration
sounds, etc.), which may prevent the system
from recognizing the voice commands cor-
rectly.
● When the air conditioner is in the AUTO
mode, the fan speed decreases automati-
cally for easy recognition.SAA2547
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