service INFINITI M 2011 Owners Manual

Your INFINITI represents a new way of thinking
about vehicle design. It integrates advanced
engineering and superior craftsmanship with a
simple, refined aesthetic sensitivity associated
with traditional Japanese culture.
The result is a different notion of luxury and
beauty. The car itself is important, but so is the
sense of harmony that the vehicle evokes in its
driver, and the sense of satisfaction you feel
with the INFINITI — from the way it looks and
drives to the high level of retailer service.
To ensure that you enjoy your INFINITI to the
fullest, we encourage you to read this Owner’s
Manual immediately. It explains all of the fea-
tures, controls and performance characteristics
of your INFINITI; it also provides important
instructions and safety information.
A separate Warranty Information Booklet is in-
cluded in your Owner’s literature portfolio. The
INFINITI Service and Maintenance Guide ex-
plains details about maintaining and servicing
your vehicle. Always carry it with you when you
take your vehicle to an INFINITI retailer. The War-
ranty Information Booklet contents provide
complete information about all warranties cov-
ering this vehicle, the requirements to keep the
warranties in effect as well as the INFINITI Road-
side Assistance program.Additionally, a separate Customer Care and
Lemon Law Information Booklet will explain how
to resolve any concerns you may have with your
vehicle, as well as clarify your rights under your
state’s lemon law.
READ FIRST — THEN DRIVE SAFELY
Before driving your vehicle, read your Owner’s
Manual carefully. This will ensure familiarity
with controls and maintenance requirements,
assisting you in the safe operation of your
vehicle.
WARNING
IMPORTANT SAFETY INFORMATION REMINDERS
FOR SAFETY!
Follow these important driving rules to help
ensure a safe and comfortable trip for you and
your passengers!
●
NEVER drive under the influence of alcohol or
drugs.
● ALWAYS observe posted speed limits and
never drive too fast for conditions.
● ALWAYS give your full attention to driving
and avoid using vehicle features or taking
other actions that could distract you.
● ALWAYS use your seat belts and appropriate
child restraint systems. Pre-teen children
should be seated in the rear seat.
● ALWAYS provide information about the
proper use of vehicle safety features to all
occupants of the vehicle.
● ALWAYS review this Owner’s Manual for im-
portant safety information.
FOREWORD
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INFINITI CUSTOMER CARE PROGRAM
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your INFINITI retailer
are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your
INFINITI retailer cannot assist you with or you
would like to provide INFINITI directly with
comments or questions, please contact our
(INFINITI’s) Consumer Affairs Department using
our toll-free number:For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792 The Consumer Affairs Department will ask for
the following information:
– Your name, address, and telephone number
– Vehicle identification number (on dash
panel)
– Date of purchase
– Current odometer reading
– Your INFINITI retailer’s name
– Your comments or questions
OR You can write to INFINITI with the information on
the left at:
For U.S. customersINFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
We appreciate your interest in INFINITI and thank you for buying a quality INFINITI vehicle.
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●Right after inflation, several side air bags
and curtain air bag system components will
be hot. Do not touch them; you may severely
burn yourself.
● No unauthorized changes should be made to
any components or wiring of side air bag and
curtain air bags. This is to prevent damage to
or accidental inflation of the side air bag and
curtain air bag systems.
● Do not make unauthorized changes to your
vehicle’s electrical system, suspension sys-
tem or side panel. This could affect proper
operation of the side air bag and curtain air
bag systems.
● Tampering with the air bag system may re-
sult in serious personal injury. For example,
do not change the front seats by placing
material near the seatback or by installing
additional trim material, such as seat cov-
ers, around the side air bags. ●
Work around and on the side air bag and
curtain air bag systems should be done by an
INFINITI retailer. Installation of electrical
equipment should also be done by an
INFINITI retailer. The Supplemental Re-
straint System (SRS) wiring harnesses*
should not be modified or disconnected. Un-
authorized electrical test equipment and
probing devices should not be used on the
side-impact air bag system.
* The SRS wiring harness connectors are yellow
and orange for easy identification.
When selling your vehicle, we request that you
inform the buyer about the side air bag and
curtain air bag systems and guide the buyer to
the appropriate sections in this Owner’s
Manual.
SEAT BELTS WITH PRETENSIONERS
(front seats)
WARNING
● The pretensioners cannot be reused after ac-
tivation. They must be replaced together
with the retractor and buckle as a unit. ●
If the vehicle becomes involved in a collision
but a pretensioner is not activated, be sure
to have the pretensioner system checked
and, if necessary, replaced by an INFINITI
retailer.
● No unauthorized changes should be made to
any components or wiring of the pretension-
ers. This is to prevent damage to or acciden-
tal activation of the pretensioner system.
Tampering with the pretensioner system
may result in serious personal injury.
● Work around and on the pretensioners
should be done by an INFINITI retailer. Instal-
lation of electrical equipment should also be
done by an INFINITI retailer. Unauthorized
electrical test equipment and probing de-
vices should not be used on the pretensioner
system.
● If you need to dispose of the pretensioner or
scrap the vehicle, contact an INFINITI re-
tailer. Correct pretensioner disposal proce-
dures are set forth in the appropriate
INFINITI Service Manual. Incorrect disposal
procedures could cause personal injury.
The pretensioner system may activate with the
supplemental air bag system in certain types of
collisions. Working with the seat belt retractor,
it helps tighten the seat belt when the vehicle
Safety — Seats, seat belts and supplemental restraint system1-47
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nates for about 7 seconds and then turns off.
This means the system is operational.
If any of the following conditions occur, the
front air bag, side air bag, curtain air bag and
pretensioner systems need servicing:
●The supplemental air bag warning light re-
mains on approximately 7 seconds after the
ignition switch is pushed to the ON position.
● The supplemental air bag warning light
flashes intermittently.
● The supplemental air bag warning light does
not come on at all.
Under these conditions, the front air bag, side
air bag, curtain air bag or pretensioner systems
may not operate properly. They must be
checked and repaired. Take your vehicle to the
nearest INFINITI retailer.
WARNING
If the supplemental air bag warning light is on,
it could mean that the front air bag, side air
bag, curtain air bag and/or pretensioner sys-
tems will not operate in an accident. To help
avoid injury to yourself or others, have your
vehicle checked by a retailer as soon as
possible.
REPAIR AND REPLACEMENT
PROCEDURE
The front air bags, side air bags, curtain air
bags and pretensioners are designed to acti-
vate on a one-time-only basis. As a reminder,
unless it is damaged, the supplemental air bag
warning light will remain illuminated after infla-
tion has occurred. Repair and replacement of
these systems should be done only by an
INFINITI retailer.
When maintenance work is required on the
vehicle, the front air bags, side air bags, curtain
air bags, pretensioners and related parts
should be pointed out to the person conducting
the maintenance. The ignition switch should
always be in the LOCK position when working
under the hood or inside the vehicle.
WARNING
● Once a front air bag, side air bag, or curtain
air bag has inflated, the air bag module will
not function again and must be replaced.
Additionally, the activated pretensioner
must also be replaced. The air bag module
and pretensioner should be replaced by an
INFINITI retailer. The air bag module and pre-
tensioner system cannot be repaired. ●
The front air bag, side air bag, curtain air bag
and the pretensioner system should be in-
spected by an INFINITI retailer if there is any
damage to the front end or side portion of the
vehicle.
● If you need to dispose of the supplemental
air bag or pretensioner or scrap the vehicle,
contact an INFINITI retailer. Correct supple-
mental air bag and seat belt pretensioner
system disposal procedures are set forth in
the appropriate INFINITI Service Manual. In-
correct disposal procedures could cause per-
sonal injury.
Safety — Seats, seat belts and supplemental restraint system1-49
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Automatic transmission
check warning light
When the ignition switch is pushed to the ON
position, the light comes on for 2 seconds. If
the light comes on at any other time, it may
indicate the transmission is not functioning
properly. Have your INFINITI retailer check and
repair the transmission.
orBrake warning
light
This light functions for both the parking brake
and the foot brake systems.
Parking brake indicator :
When the ignition switch is in the ON position,
the light comes on when the parking brake is
applied.
Low brake fluid warning light :
When the ignition switch is in the ON position,
the light warns of a low brake fluid level. If the
light comes on while the engine is running with
the parking brake not applied, stop the vehicle
and perform the following:
1. Check the brake fluid level. If brake fluid isnecessary, add fluid and have the system
checked by your INFINITI retailer. (See
“BRAKE FLUID” in the “8. Maintenance
and do-it-yourself” section.)
2. If the brake fluid level is correct, have the warning system checked by an INFINITI
retailer.
Anti-lock Braking System (ABS) warning
indicator :
When the parking brake is released and the
brake fluid level is sufficient, if both the brake
warning light and the Anti-lock Braking System
(ABS) warning light illuminate, it may indicate
the ABS is not functioning properly. Have the
brake system checked, and if necessary re-
paired, by an INFINITI retailer promptly. (See
“Anti-lock Braking System (ABS) warning light”
earlier in this section.)
WARNING
●Your brake system may not be working prop-
erly if the warning light is on. Driving could
be dangerous. If you judge it to be safe, drive
carefully to the nearest service station for
repairs. Otherwise, have your vehicle towed
because driving it could be dangerous. ●
Pressing the brake pedal with the engine
stopped and/or low brake fluid level may
increase your stopping distance and braking
will require greater pedal effort as well as
pedal travel.
● If the brake fluid level is below the minimum
or MIN mark on the brake fluid reservoir, do
not drive until the brake system has been
checked at an INFINITI retailer.
Blind Spot Warning
(BSW)/Blind Spot
Intervention (BSI) system
warning light (orange; if so
equipped)
When the ignition switch is pushed to the ON
position, the indicator light will first illuminate
in orange and turn green before turning off. This
indicates that the Blind Spot Warning (BSW)
and Blind Spot Intervention (BSI) systems are
operational.
If the light comes on in orange and remains on,
it may indicate that the BSW and BSI systems
are not functioning properly. Although the ve-
hicle is still driveable, have the systems
checked by an INFINITI retailer. See “BLIND
Instruments and controls2-11
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INFINITI VEHICLE IMMOBILIZER
SYSTEM
The INFINITI Vehicle Immobilizer System will not
allow the engine to start without the use of the
registered Intelligent Key.Never leave these
keys in the vehicle.
This device complies with Part 15 of FCC Rules
and RSS-Gen of IC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, in-
cluding interference that may cause undesired
operation of this device.
Security indicator light
The security indicator light is located on the
meter panel. It indicates the status of the
INFINITI Vehicle Immobilizer System.
The light blinks after the ignition switch was in
the LOCK, ACC or OFF position. This function
indicates the security systems equipped on the
vehicle are operational.
If the INFINITI Vehicle Immobilizer System is
malfunctioning, this light will remain on while
the ignition switch is in the ON position. If the light still remains on and/or the engine will
not start, see an INFINITI retailer for INFINITI Ve-
hicle Immobilizer System service as soon as
possible. Please bring all Intelligent Keys that
you have when visiting an INFINITI retailer for
service.
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Instruments and controls2-29
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Maintenance information
The maintenance intervals can be displayed for
the engine oil, oil filter, tire and other remind-
ers.
To set a maintenance interval, select a preferred
item from the list.
You can also set to display a message to remind
you that the maintenance needs to be per-
formed.
The following example shows how to set the
engine oil maintenance information. Use the
same steps to set the other maintenance infor-
mation.
1. Set the interval (mileage) of the mainte-nance schedule. To determine the recom-
mended maintenance interval, refer to
your “INFINITI Service and Maintenance
Guide”.
2. To display the reminder automatically when the desired distance is reached,
select the “Reminder” key.
3. Reset the driving distance to the new maintenance schedule.
4. To return to the previous screen, push the BACK button.
The unit can be converted between “US” and
“Metric”. (See “HOW TO USE SETTING BUTTON”
later in this section.)
The Reminder will be automatically displayed
when the specified distance has been driven
and every time the ignition switch is pushed to
the ACC or ON position. The reminder will not
appear while driving.
Select the “OK” key to hide the reminder for the
rest of the current drive.
To stop the reminder from appearing, perform
one of the following actions:
●Select the “Reset Distance” key.
● Deactivate the “Reminder”.
● Increase the “Interval” distance to be more
than the current distance being tracked.
Models with navigation system
SAA3003
Models without navigation system
SAA1611
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Language & Units settings
The Language & Units settings display will
appear when pushing the SETTING button, se-
lecting the “Language & Units” key with the
INFINITI controller and pushing the ENTER but-
ton.
For models with the navigation system, select
the “Others” key to show the “Language &
Units” key.
Select Language :
Select the “Select Language” key. Choose “En-
glish”, “Français” or “Español” for your favorite
display appearance.
If you select the “Français” key, the French
language will be displayed, so please use the
French Owner’s Manual. To obtain a French
Owner’s Manual, see “OWNER’S
MANUAL/SERVICE MANUAL ORDER INFORMA-
TION” in the “9. Technical and consumer infor-
mation” section.
Select Units :
Select the “Select Units” key. Choose “US”
(Mile, °F, MPG) or “Metric” (km, °C, L/100 km)
for your favorite display appearance.Select Units (Tire Pressure) :
Choose the “Select Units (Tire Pressure)” key
and push the ENTER button. From the following
display, select “kPa” or “psi”. *When the igni-
tion switch in the ACC position, the “Select
Units (Tire Pressure)” key is not displayed.
Voice Recognition settings (models
with navigation system)
For details about the “Voice Recognition” set-
tings, see “INFINITI VOICE RECOGNITION SYS-
TEM (models with navigation system)” later in
this section.
Models with navigation system
SAA3007
Models without navigation system
SAA3014
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OPERATING TIPS
When the engine coolant temperature and out-
side air temperature are low, the air flow from
the foot outlets may not operate. This is not a
malfunction. After the coolant temperature
warms up, air will flow normally from the foot
outlets.The sensors
AandBon the instrument panel
helps maintain a constant temperature. Do not
put anything on or around this sensor.
Linking Intelligent Key:
The climate control system settings can be
memorized for each Intelligent Key. For more
details, see SETTING MEMORY FUNCTION in the
3. Pre-driving checks and adjustments section.
IN-CABIN MICROFILTER
Without Forest Air™ system
The climate control system is equipped with an
in-cabin microfilter which collects pollen, dirt
and dust, etc. To make sure that the air condi-
tioner heats, defogs, and ventilates efficiently,
replace the filter in accordance with the main-
tenance schedule in the INFINITI Service and
Maintenance Guide. To replace the filter, con-
tact an INFINITI retailer.
The filter should be replaced if the air flow de-
creases significantly or if windows fog up easily
when operating the heater or air conditioner.
With Forest Air™ system
The climate control system is equipped with a
natural grape seed polyphenol filter which col-
lects and neutralizes dirt, pollen, dust, etc. To
make sure that the air conditioner heats, defogs
and ventilates efficiently, replace the filter in
SIC2768
SAA3438
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accordance with the maintenance schedule in
the INFINITI Service and Maintenance Guide. To
replace the filter, contact an INFINITI retailer.
The filter should be replaced if the air flow de-
creases significantly or if windows fog up easily
when operating the heater or air conditioner.
SERVICING CLIMATE CONTROL
The climate control system in your INFINITI is
charged with a refrigerant designed with the envi-
ronment in mind.This refrigerant will not harm the
earth’s ozone layer. However, special charging
equipment and lubricant are required when servic-
ing your INFINITI air conditioner. Using improper
refrigerants or lubricants will cause severe damage
to your climate control system. (See “CAPACITIES
AND RECOMMENDED FUEL/LUBRICANTS” in the “9.
Technical and consumer information” section for
climate control system refrigerant and lubricant
recommendations.)
Your INFINITI retailer will be able to service your
environmentally friendly climate control system.
WARNING
The system contains refrigerant under high pres-
sure. To avoid personal injury, any air condi-
tioner service should be done only by an experi-
enced technician with the proper equipment.
AUDIO OPERATION PRECAUTIONS
Radio
Push the ignition switch to the ACC or ON
position and push the radio band select button
to turn on the radio. If you listen to the radio
with the engine not running, the ignition switch
should be pushed to the ACC position.
Radio reception is affected by station signal
strength, distance from radio transmitter, build-
ings, bridges, mountains and other external
influences. Intermittent changes in reception
quality normally are caused by these external
influences.
Using a cellular phone in or near the vehicle may
influence radio reception quality.
Radio reception :
Your INFINITI radio system is equipped with
state-of-the-art electronic circuits to enhance
radio reception. These circuits are designed to
extend reception range, and to enhance the
quality of that reception.
However there are some general characteristics
of both FM and AM radio signals that can affect
radio reception quality in a moving vehicle,
even when the finest equipment is used. These
characteristics are completely normal in a given reception area, and do not indicate any mal-
function in your INFINITI radio system.
Reception conditions will constantly change
because of vehicle movement. Buildings, ter-
rain, signal distance and interference from
other vehicles can work against ideal reception.
Described below are some of the factors that
can affect your radio reception.
Some cellular phones or other devices may
cause interference or a buzzing noise to come
from the audio system speakers. Storing the
device in a different location may reduce or
eliminate the noise.
AUDIO SYSTEM
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