INFINITI M-HEV 2013 Owners Manual

6-10In case of emergency
Booklet or Roadside Assistance I.D. Card
for the toll-free number to call (U.S.) or
Warranty Information Booklet (Canada).
JVE0010X
WARNING
Always follow the instructions below. Failure
to do so could result in damage to the
charging system and cause personal injury.
1. If the booster battery is in anothervehicle
*A, position the two vehicles
(
*Aand*B) to bring the 12-volt
battery and fuse box into close proxi-
mity to each other.
Do not allow the two vehicles to touch. 2. Apply parking brake. Move the selector
lever to the P (Park) position. Switch off
all unnecessary electrical systems
(light, heater, air conditioner, etc.).
3. Connect jumper cables in the sequence as illustrated (
*1?*2?*3?*4).
For models with a steering wheel lock
mechanism: If the 12-volt battery is
disconnected or discharged, the steer-
ing wheel will lock and cannot be
turned. Supply power using jumper
cables before pushing the ignition
switch and disengaging the steering
lock.

CAUTION
.Always connect positive (+) to positive
(+) and negative (−) to body ground (as
illustrated) −not to the 12-volt battery.
. Make sure the jumper cables do not
touch moving parts in the engine com-
partment and that clamps do not contact
any other metal.
4. Start the engine of the booster vehicle
*Aand let it run for a few minutes.
5. Start the hybrid system of the vehicle being jump started
*B.
CAUTION
If the hybrid system does not start right
away, push the ignition switch to the OFF
position and wait 10 seconds before trying
again.
6. After starting your vehicle, carefully
disconnect the negative cable and then
the positive cable (
*4?*3?*2?
*1). 7. Put the battery cover and fuse cover on.
NOTE:
If it is not possible to turn the hybrid
system ON by following this procedure,
contact an INFINITI retailer immediately.
Do not attempt to start the engine by
pushing.
CAUTION
.
Automatic transmission models cannot
be push-started or tow-started. Attempt-
ing to do so may cause transmission
damage.
. Three way catalyst equipped models
should not be started by pushing since
the three way catalyst may be damaged.
. Never try to start the vehicle by towing
it; when the engine starts, the forward
surge could cause the vehicle to collide
with the tow vehicle.
. Hybrid models cannot be push-started or
tow-started. Attempting to do so may
cause electrical or transmission damage.
If needed, Roadside Assistance is avail-
able. Please see your Warranty Information
Booklet or Roadside Assistance I.D. Card
for the toll-free number to call (U.S.) or
Warranty & Roadside Assistance Informa-
tion Booklet (Canada).
In case of emergency6-11
PUSH STARTING

6-12In case of emergency
CAUTION
.Do not continue to drive if your vehicle
overheats. Doing so could cause engine
damage or a vehicle fire.
. To avoid the danger of being scalded,
never remove the radiator cap while the
engine is still hot. When the radiator cap
is removed, pressurized hot water will
spurt out, possibly causing serious
injury.
. Do not open the hood if steam is coming
out.
If your vehicle is overheating (indicated by
an extremely high temperature gauge
reading), or if you feel a lack of engine
power, detect abnormal noise, etc., take
the following steps:
1. Move the vehicle safely off the road,
apply the parking brake and move the
selector lever to the P (Park) position.
Do not turn the INFINITI Direct Re-
sponse Hybrid
TMSystem off.
2. Turn off the climate control. Open all the windows, move the heater or air
conditioner temperature control to maximum hot and fan control to high
speed.
3. If engine overheating is caused by climbing a long hill on a hot day, run
the engine at a fast idle (approximately
1,500 rpm) until the temperature gauge
indication returns to normal.
4. Get out of the vehicle. Look and listen for steam or coolant escaping from the
radiator before opening the hood. (If
steam or coolant is escaping, turn off
the hybrid system.) Do not open the
hood further until no steam or coolant
can be seen.
5. Open the engine hood.
WARNING
If steam or water is coming from the engine,
stand clear to prevent getting burned.
6. Also check if the cooling fan is running. The radiator hoses and radiator should
not leak water. If coolant is leaking or
the cooling fan does not run, stop the
hybrid system.
WARNING
Be careful not to allow your hands, hair,
jewelry or clothing to come into contact
with, or get caught in, engine belts or the
engine cooling fan. The engine cooling fan
can start at any time.
7. After the engine cools down, check thecoolant level in the reservoir tank with
the engine running. Add coolant to the
reservoir tank if necessary. Have your
vehicle repaired at the nearest INFINITI
retailer.
If needed, Roadside Assistance is avail-
able. Please see your Warranty Information
Booklet or Roadside Assistance I.D. Card
for the toll-free number to call (U.S.) or
Warranty & Roadside Assistance Informa-
tion Booklet (Canada).
IF YOUR VEHICLE OVERHEATS

When towing your vehicle, all State (Pro-
vincial in Canada) and local regulations for
towing must be followed. Incorrect towing
equipment could damage your vehicle.
Towing instructions are available from an
INFINITI retailer. Local service operators are
familiar with the applicable laws and
procedures for towing. To assure proper
towing and to prevent accidental damage
to your vehicle, INFINITI recommends that
you have a service operator tow your
vehicle. It is advisable to have the service
operator carefully read the following pre-
cautions.
WARNING
.Never ride in a vehicle that is being
towed.
. Never get under your vehicle after it has
been lifted by a tow truck.
CAUTION
.When towing, make sure that the trans-
mission, axles, steering system and
powertrain are in working condition. If
any unit is damaged, dollies must be used.
. Always attach safety chains before tow-
ing.
For information about towing your vehicle
behind a recreational vehicle (RV), see
“Flat towing” in the“9. Technical and
consumer information” section of this
manual.
If needed, Roadside Assistance is avail-
able. Please see your Warranty Information
Booklet or Roadside Assistance I.D. Card
for the toll-free number to call (U.S.) or
Warranty & Roadside Assistance Informa-
tion Booklet (Canada).
In case of emergency6-13
TOWING YOUR VEHICLE

6-14In case of emergency
SCE0788
Two-wheel drive models
TOWING RECOMMENDED BY
INFINITI
Two-Wheel Drive (2WD) models
INFINITI recommends that your vehicle be
towed with the driving (rear) wheels off the
ground or place the vehicle on a flat bed
truck as illustrated. The vehicle should only
be loaded onto a flat bed using a winch.
WARNING
If your vehicle needs to be towed, do it with
the rear wheels raised. If the rear wheels areon the ground when towing, the electric
motor may generate electricity. This may
damage the INFINITI Direct Response Hy-
brid
TMSystem components and cause a fire.
CAUTION
.
Never tow automatic transmission mod-
els with the rear wheels on the ground
or four wheels on the ground (forward or
backward), as this may cause serious
and expensive damage to the transmis- sion. If it is necessary to tow the vehicle
with the front wheels raised, always use
towing dollies under the rear wheels.
. When towing rear wheel drive models
with the front wheels on the ground or
on towing dollies: Push the ignition
switch to the ACC or ON position, and
secure the steering wheel in a straight-
ahead position with a rope or similar
device. For models with a steering wheel
lock mechanism: Never secure the steer-
ing wheel by selecting the LOCK posi-
tion. This may damage the steering lock
mechanism.

SCE0885
VEHICLE RECOVERY (freeing a stuck
vehicle)
WARNING
.Stand clear of a stuck vehicle.
. Do not spin your tires at high speed. This
could cause them to explode and result
in serious injury. Parts of your vehicle
could also overheat and be damaged.
Pulling a stuck vehicle
If your vehicle is stuck in sand, snow, mud,
etc., use a tow strap or other device
designed specifically for vehicle recovery.
Always follow the manufacturer’s instruc-
tions for the recovery device.
Front:
1. Remove the cover with a suitable tool.
2. Securely install the vehicle recovery
hook
*1stored with jacking tools as
illustrated. Attach the tow strap to the
recovery hook.
Make sure that the hook is properly
secured in the original place after use. Rear:
Do not use the tie down hook
*2for
towing or vehicle recovery.
CAUTION
. Tow chains or cables must be attached
only to the vehicle recovery hooks or
main structural members of the vehicle.
Otherwise, the vehicle body will be
damaged.
. Do not use the vehicle tie downs to free
a vehicle stuck in sand, snow, mud, etc.
. Never tow a vehicle using the vehicle tie
downs or recovery hooks.
. Always pull the cable straight out from
the front of the vehicle. Never pull on the
vehicle at an angle.
. Pulling devices should be routed so they
do not touch any part of the suspension,
steering, brake or cooling systems.
. Pulling devices such as ropes or canvas
straps are not recommended for use in
vehicle towing or recovery.
In case of emergency6-15

6-16In case of emergency
Rocking a stuck vehicle
If your vehicle is stuck in sand, snow, mud,
etc., use the following procedure:
1. Turn off the Vehicle Dynamic Control(VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires.
4. Slowly rock the vehicle forward and backward.
.Shift back and forth between R
(reverse) and D (drive).
.Apply the accelerator as little aspossible to maintain the rocking
motion.
.Release the accelerator pedal beforeshifting between R and D.
.Do not spin the tires above 35 MPH(55 km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing
service to remove the vehicle.

7 Appearance and care
Cleaning exterior................................................. 7-2
Washing .......................................................... 7-2
Waxing ............................................................ 7-2
Removing spots............................................... 7-3
Underbody ...................................................... 7-3
Glass............................................................... 7-3
Wheels ............................................................ 7-3
Chrome parts .................................................. 7-4
Tire dressing ................................................... 7-4
Cleaning interior .................................................. 7-4
Lithium-ion (Li-ion) battery air vent.................. 7-5 Air fresheners ................................................ 7-5
Moonroof sunshade ...................................... 7-6
Floor mats ..................................................... 7-6
Seat belts ...................................................... 7-7
Corrosion protection............................................ 7-7 Most common factors contributing to
vehicle corrosion ........................................... 7-7
Environmental factors influence the rate
of corrosion ................................................... 7-7
To protect your vehicle from corrosion ........... 7-8

7-2Appearance and care
In order to maintain the appearance of
your vehicle, it is important to take proper
care of it.
To protect the paint surface, wash your
vehicle as soon as you can:
.after a rainfall to prevent possible
damage from acid rain
. after driving on coastal roads
. when contaminants such as soot, bird
droppings, tree sap, metal particles or
bugs get on the paint surface
. when dust or mud builds up on the
surface
Whenever possible, store or park your
vehicle inside a garage or in a covered
area.
When it is necessary to park outside, park
in a shady area or protect the vehicle with
a body cover.
Be careful not to scratch the paint surface
when putting on or removing the body
cover.WASHING
Wash dirt off the vehicle with a wet sponge
and plenty of water. Clean the vehicle
thoroughly using a mild soap, a special
vehicle soap or general purpose dishwash-
ing liquid mixed with clean, lukewarm
(never hot) water.
CAUTION
. Do not use car washes that use acid in
the detergent. Some car washes, espe-
cially brushless ones, use some acid for
cleaning. The acid may react with some
plastic vehicle components, causing
them to crack. This could affect their
appearance, and also could cause them
not to function properly. Always check
with your car wash to confirm that acid
is not used.
. Do not wash the vehicle with strong
household soap, strong chemical deter-
gents, gasoline or solvents.
. Do not wash the vehicle in direct sun-
light or while the vehicle body is hot, as
the surface may become water-spotted.
. Avoid using tight-napped or rough
cloths, such as washing mitts. Care must be taken when removing caked-on
dirt or other foreign substances so the
paint surface is not scratched or da-
maged.
Rinse the vehicle again with plenty of clean
water.
Inside flanges, seams and folds on the
doors, hatches and hood are particularly
vulnerable to the effects of road salt.
Therefore, these areas must be regularly
cleaned. Make sure that the drain holes in
the lower edge of the door are open. Spray
water under the body and in the wheel
wells to loosen the dirt and wash away
road salt.
Avoid leaving water spots on the paint
surface by using a damp chamois to dry
the vehicle.
WAXING
Regular waxing protects the paint surface
and helps retain new vehicle appearance.
Polishing is recommended to remove built-
up wax residue and to avoid a weathered
appearance before reapplying wax.
An INFINITI retailer can assist you in
choosing the proper product.
CLEANING EXTERIOR

.Wax your vehicle only after a thorough
washing. Follow the instructions sup-
plied with the wax.
. Do not use a wax containing any
abrasives, cutting compounds or clea-
ners that may damage the vehicle
finish.
Machine compounding or aggressive pol-
ishing on a base coat/clear coat paint
finish may dull the finish or leave swirl
marks.
REMOVING SPOTS
Remove tar and oil spots, industrial dust,
insects, and tree sap as quickly as possible
from the paint surface to avoid lasting
damage or staining. Special cleaning
products are available at an INFINITI
retailer or any automotive accessory
stores.
UNDERBODY
In areas where road salt is used in winter,
the underbody must be cleaned regularly.
This will prevent dirt and salt from building
up and causing the acceleration of corro-
sion on the underbody and suspension.
Before the winter period and again in the
spring, the underseal must be checked
and, if necessary, re-treated.
GLASS
Use glass cleaner to remove smoke and
dust film from the glass surfaces. It is
normal for glass to become coated with a
film after the vehicle is parked in the hot
sun. Glass cleaner and a soft cloth will
easily remove this film.
CAUTION
When cleaning the inside of the windows,
do not use sharp-edged tools, abrasive
cleaners or chlorine-based disinfectant clea-
ners. They could damage the electrical
conductors, radio antenna elements or rear
window defroster elements.
WHEELS
Wash the wheels when washing the vehicle
to maintain their appearance.
. Clean the inner side of the wheels when
the wheel is changed or the underside
of the vehicle is washed.
. Inspect wheel rims regularly for dents
or corrosion. Such damage may cause
loss of pressure or poor seal at the tire
bead. .
INFINITI recommends that the road
wheels be waxed to protect against
road salt in areas where it is used
during winter.
CAUTION
Do not use abrasive cleaners when washing
the wheels.
Aluminum alloy wheels
Wash regularly with a sponge dampened in
a mild soap solution, especially during
winter months in areas where road salt is
used. Salt could discolor the wheels if not
removed.
CAUTION
Follow the directions below to avoid stain-
ing or discoloring the wheels:
. Do not use a cleaner that uses strong
acid or alkali contents to clean the
wheels.
. Do not apply wheel cleaners to the
wheels when they are hot. The wheel
temperature should be the same as
Appearance and care7-3