INFINITI Q50 2014 Warranty Information Booklet

HAZARDS
Objects in the road that threaten a tire should be safely
avoided. These objects arepotholes, glass,metal,
rocks, wood debris and the like. Unavoidable contact
should prompt a thorough tire inspection.
You may not always recall hitting an object that can
damage or injure your tires. If while driving your vehicle
experiences any unusual vibrations, ride disturbance or
noise and/or you suspect that possible damage to the
tires or vehicle has occurred, DO NOT JAM OR LOCK YOUR
BRAKES! Rather reduce your speed and drive with cau-
tion until you can safely pull off the road. Stop and
inspect the tires. If the tire is underinflated or damaged,
deflate, remove the tire and rim assembly and replace it
with your spare. If you cannot detect a cause, have the
vehicle towed to the nearest vehicle or tire retailer to
have the vehicle inspected.
REPAIRING, MOUNTING AND DEMOUNTING
OF TIRES
Do not attempt to repair, mount or demount a tire your-
self.Tire changing can be dangerous and must be done
by professionally trained persons using proper tools
and procedures as specified by the Rubber Manufactur-
ers Association (RMA).Follow these mounting recom-
mendations.Your tires should be mounted on wheels of
correct size and type and which are in good, clean con-
dition. Bent, chipped or rusted wheels may cause tire
damage. The inside of the tire must be free from foreign
materials.Have your retailer check the wheels before
mounting new tires.Mismatched tires and rims can
explode during mounting. Also, mismatched tires and
rims can result in dangerous tire failure on the road. If atire is mounted by error on the wrong-sized rim, do not
remount it on the proper rim - scrap it. It may be dam-
aged internally (which is not externally visible) by being
dangerously stretched and could fail on the highway.
Old valves may leak. When new tubeless tires are
mounted, have new valves of the correct type installed.
Tubeless tires must be mounted only on wheels de-
signed for tubeless tires, i.e., wheels which have safety
humps or ledges.
Never perform a temporary repair, use an innertube or
inject sealant as a permanent substitute for a proper
repair. Only qualified persons should repair tires.
Be sure that all your valves have suitable valve caps.
This will keep valve cores clean and clear and guard
against leakage.
REPAIRS - WHENEVER POSSIBLE, SEE A TIRE RETAILER
AT ONCE.Some tire manufacturers do not warrant any
inspection or repair process. The repair is entirely the
responsibility of the repairer.Punctures in the tread of a
passenger tire which do not exceed 1/4 of an inch
(6mm) in diameter can usually be repaired by following
the Rubber Manufacturer’s Association (RMA)Passen-
ger and Light Truck Repair procedures.Contact the
manufacturer of your tires for its position and assistance
as to the acceptable location for a proper repair and the
repair of speed rated tires.Do not use plug repairs. They
may cause further damage to the tire. They are not
always air tight and the plug may fail.Do not exceed
posted speed limits on any repaired tire. Certain tire
manufacturers speed ratings are voided if the tire is
repaired.Although a tire was properly repaired, internal structural
damage resulting from the puncture may have occurred.
Sometime later the damage may cause the tire to be
removed from service.
If the tire has a puncture in the tread which exceeds
1/4 inch (6mm), the tire must be replaced. If any tire has
sustained a puncture, have the tire inspected internally
by a tire retailer for possible damage that may have
occurred.
Improper mounting and inflation procedures can cause
an explosion of the tire/rim assembly. Only specially
trained persons should perform these tasks. Contact
your tire store or retailer for assistance.
CAUTION - Never, under any circumstance, introduce a
flammable substance into a tire.
WHEEL ALIGNMENT AND BALANCING
Wheel alignment and balancing are important for safety
and maximum mileage from your tires. Check how your
tires are wearing at least once a month. If your tires are
wearing unevenly, such as the inside shoulder of the tire
wearing faster than the rest of the tread, or if you detect
excessive vibration, your vehicle may be out of align-
ment or balance. These conditions not only shorten the
life of your tires, but adversely affect the handling char-
acteristics of your vehicle which could be dangerous. If
you detect irregular wear or vibration, have your align-
ment and balance checked immediately. Tires which
have been run underinflated will show more wear on the
shoulders than in the center of the tread.
(Continued on next page)* Provided by and published at the requestof the tire manufacturers/warrantors.
48IMPORTANT TIRE SAFETY INFORMATION1

HARD BRAKING
You must inspect your tires after any hard braking cir-
cumstances or after tires have slid on the pavement.
This can cause a flat spot in a section of the tire tread.
TIRE SPINNING
Never spin your tires above a speedometer reading of
35 mph (55 km/h) if your vehicle becomes stuck. The
centrifugal force generated by the free spinning
tire/wheel assembly may cause a sudden tire explo-
sion, resulting in vehicle damage and/or serious per-
sonal injury or death. Never allow anyone to stand near
or behind a tire spinning at high speed while attempting
to push a vehicle that is stuck. When in mud, sand,
snow, ice or other slippery conditions, do not indulge in
excessive wheel spin. In such conditions, with auto-
matic transmission vehicles, by accelerating the engine
excessively, it is possible to spin one of the drive tires
beyond its speed capability. This is also true when bal-
ancing a drive tire/wheel assembly using the engine of
the vehicle to spin the wheel.
TIRE TREAD
Tires must be replaced when the depth of the tread
reaches 2/32 inch (1.6 mm). Tires are manufactured
with tread wear indicators molded into the tire grooves
which indicate tread wearout. As tires approximate
2/32 inch (1.6 mm) wearout, the tread gauge becomes
thinner and more vulnerable to the effects of road haz-
ards. Also, worn tires are more subject to hydroplaning,
which can cause loss of control. Therefore, visual tire
inspection becomes more crucial as the tires wear out.
WORN TIRES
Never drive on worn tires. Tires should be replaced by
trained personnel when 2/32nds of an inch tread depth
remains, as indicated by the tread wear indicators
molded into the tread grooves. In most states, it is
illegal to drive with less than 2/32nds of an inch of tread
remaining.
TIRE MIXING
For best performance select tires similar in size and load
rating to the original equipment tires.It is recom-
mended that the same size and type of tire be used on
all four wheel positions. In certain tires, casing ply ma-
terial and ply construction may vary as indicated on the
sidewall of the tire. When changing or replacing tires, it
is preferred that all four tires are the same construction
type (i.e., High Performance, All Season, Mud & Snow)
and construction (Radial or Bias Ply). Before mixing tires
of different types on a vehicle in any configuration, be
sure to check the vehicle Owner’s Manual for its recom-
mendations.
Tires which meet the Rubber Manufacturer’s Associa-
tion (RMA) definition of mud and snow tires are marked
M/S, M+S, M&S. On such tires, this designation is
molded into the sidewall. Tires without this notation are
not recommended for mud and/or snow driving.
If snow tires are needed, it is necessary to select tires
equivalent in size and load rating to the original equip-
ment tires. Always fit performance snow tires in sets of
four (4) for optimum mud & snow traction and mainte-
nance of vehicle handling characteristics. If you do not,
it may adversely affect thesafety and handling of your
vehicle. It is also important to check the vehicle Owner’s
Manual before mixing or matching tires on 4-wheel drivevehicles as this may require special precautions.
Please refer to your Owner’s Manual for more informa-
tion on tire replacement precautions.
TIRE ROTATION
Tires on your Infiniti vehicle should be rotated every
7,500 miles or as irregular wear develops. If irregular
wear becomes apparent or if the wear rate on the tires is
perceptibly uneven, the tires should be rotated in such a
way to alleviate the problem. Check your vehicle for any
mechanical problems and correct if necessary. Any rota-
tion pattern or procedure may be followed including
those indicated in the Owner’s Manual. Some tires have
arrows on the sidewall showing the direction in which
the tire should turn. When rotating this type of tire, care
must be taken to maintain the proper turning direction
as indicated by the arrows.Some vehicles have different
tire sizes specified for front and rear axles. Tires on these
vehicles should not be rotated side to side (unless they
are non-directional). Where a temporary type spare tire
is available, it should not be included in the tire rotation
schedule. Such tires are intended for temporary use
only.
REPLACING TWO TIRES
If your vehicle was originally equipped with four tires
that were the same size and you are only replacing two
of the four tires, install the new tires on the rear axle.
Placing new tires on the front axle may cause loss of
vehicle control in some driving conditions and cause an
accident and personal injury.
(Continued on next page)
IMPORTANT TIRE SAFETY INFORMATION149

TRAILER TOWING
If you anticipate towing a trailer, you should see a tire
retailer for advice concerning the correct size of tire and
pressure. Tire size and pressure will depend on the type
and size of the trailer and hitch utilized, but in no case
must the maximum cold inflation pressure or the tire
load rating be exceeded. Check the tire decal and your
Owner’s Manual for further recommendations on trailer
towing.
TIRE ALTERATIONS
Do not perform any alterations on your tires. Alterations
may prevent proper performance, leading to tire dam-
age, which can result in an accident. Tires which be-
come unserviceable due to alterations such as truing,
whitewall inlays, addition of balancing or sealant liq-
uids, may be excluded from warranty coverage. Consult
your tire warranty.
HIGH PRESSURE TEMPORARY SPARE TIRES
1) The high-pressure spare tire in your Infiniti ve-
hicle is designed for temporary use only and
must not be used continually as a regular tire.
The standard tire should be repaired and/or
replaced as soon as possible.
2) Avoid driving over obstacles that may damage
the tire through impact or cutting, such as
potholes, glass,metal, etc.
3) Speed must not exceed 50MPH (80km/h) for
non-speed-rated temporary spare tires.4) Temporary spare tires have a limited treadlife
which can vary depending on road conditions
and your driving habits. The spare tire should
be returned to the trunk as soon as the stan-
dard tire can be repaired or replaced.
5) Because the high-pressure spare tire was spe-
cifically designed for your car, it should not be
used on any other vehicle.
6) Do not use snow chains on your high-pressure
spare. This could cause damage to your
vehicle.
7) Check the tire’s cold inflation pressure monthly
and maintain at 60psi (4.2kg/cm2) even when
not in use.
8) The high-pressure spare tire should not be
used with any other rim nor should standard
tires, wheel covers, or trim rings be used on the
high-pressure spare tire rim which was origi-
nally installed.
9) When the tread wear indicator appears on the
tire, replace it only with the same type spare
tire.
10) Do not enter an automatic carwash with a tem-
porary spare tire fitted.
11) Do not make a sharp turn or apply the brakes
suddenly when driving on a high-pressure tem-
porary spare.
Note:When using any temporary type spare
tire, be sure to follow the vehicle Own-
er’s Manual instructions.
TIRE STORAGE
All tires should be stored in a cool dry place indoors so
that there is no danger of water collecting inside them.
When tires are stored they should be stored in a cool
place away from sources of heat and ozone such as hot
pipes and electric generators. Be sure that surfaces on
which tires are stored are clean and free from grease,
gasoline or other substances which could deteriorate
the rubber. (Tires exposed tothese materials during
storage or driving could be subject to sudden failure.)
To Avoid Damage to your Tires and Possible Accident:●Check tire pressure at least once a month when
tires are cold and before long trips.
●Do not underinflate/overinflate.
●Do not overload.
●Drive at moderate speeds, observe legal limits.
●Avoid driving over potholes, obstacles, curbs or
edges of pavement.
●Avoid excessive wheel spinning.
●If you see any damage to a tire, replace with spare
and see the tire manufacturer’s retailer or your
Infiniti retailer .
For further information, the Consumer Tire Guide on
passenger tire care, safetyand mileage performance is
available in the United States by writing the Tire Indus-
try Safety Council, Box 1801, Washington, D.C. 20013.
50IMPORTANT TIRE SAFETY INFORMATION1

ROADSIDE ASSISTANCE
As part of theInfiniti Total Ownership Experience ® ,
Roadside Assistance is available toyou, 24 hours a day,
365 days a year, for emergency roadsideassistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Flat Tire
●Dead Battery
●Accident/Collision (One-way tow – loaner vehicle
not included)
●Out of Gas
●Lock-out service
All Roadside Assistance services are provided exclu-
sively by Cross-Country Motor Club, Inc., Boston, Mas-
sachusetts 02155, except in Alaska, California, Oregon,
Wisconsin and Wyoming, where services are provided
by Cross-Country Motor Club of California, Inc., Boston,
Massachusetts 02155.
COVERAGE
Roadside Assistance is providedfor all Infiniti vehicles
from the date the vehicle is delivered to the first retail
buyer or otherwise put into use, whichever is earlier, for
a period of 48 months, without regard to mileage.
Roadside Assistance is available to anyone operating
the Infiniti vehicle with the authorization of the owner.
[For purpose ofRoadside Assistance benefits, “owner”
includes the lessee of a leased vehicle.] These services
are transferable with the resale of the vehicle for the
time remaining on the original Infiniti new vehicle lim-ited warranty coverage period.Roadside Assistance is
available throughout the Continental United States and
Canada.
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-800-662-6200, and
advise the RoadsideAssistance Representative of your
name, the vehicle identification number (VIN) of your
car, your location, and the nature of the problem. (When
travelling in Canada call 1-800-835-0221.) The VIN can
be found imprinted on a plate affixed to the upper
dashboard on the driver’s side of your Infiniti. The VIN is
also printed on the permanentInfiniti Total Ownership
® Programcard which will be sent to you approximately
6 weeks after purchase of your new Infiniti.
ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are expe-
riencing, the Roadside Assistance Representative will
determine the appropriateroadside assistance and/or
flatbed (towing) service to be dispatched. In most
cases, minor disablement services such as flat tire
change, lock-out service, out-of-gas delivery, battery
boost, etc., can be performed onsite so that you can be
on the road again as soon as possible. There is no
charge for the dispatch of onsite or towing service. Any
charges for the replacement of keys, gas or non-
warranty items will be your responsibility at the time of
the repair or service.
Whenever possible, flatbed (towing) service will be dis-
patched for mechanical disablements or accident/ col-
lisions which render the vehicle inoperative. There is no
charge for the towing service. Roadside Assistance will
arrange to transport the vehicle to the nearest Infinitiretailer, if one is located within 250 miles, or to another
authorized alternate service facility. Warranty covered
repairs will be provided for under the terms of the appli-
cable express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will be your
responsibility.
NOTE:
You may be required to sign a receipt at the time of
disablement to acknowledge receipt of the Roadside
Assistance service rendered.
EXCLUSIONS
Roadside Assistance isnot a warrantyand is not pro-
vided under any Infiniti or Nissan warranty,butisa
servicewhich is provided to you as part of theInfiniti
Total Ownership Experience ®to minimize any unfore-
seen vehicle operation inconvenience. Potential liabil-
ity is expressly limited to the cost of the listed benefits
and does not extend to incidental or consequential
damages such as loss of use inconvenience, loss of pay,
or commercial loss.
Roadside Assistance benefits excludeany costs related
to repairs, parts replacement, labor, etc. which are in-
curred as a result of accident/ collision, vehicle abuse,
racing, vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also excluded are
services for snow tires, repair to studs, mounting or
demounting of snow chains, and any fines, fees or taxes
which are associated with impound towing as a result of
actual or alleged violation of any laws or regulations.
(Continued on next page)
INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS51

EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after warranty
repairs have been completed.
The Roadside Assistance Representative, (toll free num-
ber 1-800-662-6200), will explain Emergency Travel
Expense/Trip Interruption benefits in detail and provide
authorization of appropriatebenefits. (When travelling
in Canada, call 1-800-835-0221.) In some situations
you may be required to pay for these benefits initially. If
so, the representative will provide instructions for reim-
bursement procedures. You must keep records of these
expenses and submit themupon request. Emergency
Travel Expense/Trip Interruption Benefits are not avail-
able for accident/collision and/or other non-
warrantable disablements.
SERVICE LOAN CAR PROGRAM
As part ofThe Infiniti Total Ownership Experience ®,a
participating Infiniti retailer will provide you with a com-
plimentary Infiniti Service Loan Car when you present
your Infiniti vehicle for warranty repair to a participating
Infiniti retailer during the new vehicle limited warranty
basic coverage period, subject to availability and the
eligibility requirements listed below.
The Eligibility Requirements for Service Loan Car are as
follows:
●Only available during the 4 years/60,000 mile
Infiniti New Vehicle Limited Warranty basic coverage
period.
●You must be 21 years of age or older with a valid U.S.
driver’s license.
●You must provide proof of primary insurance.
●You must schedule the service appointment in ad-
vance.*
●Other restrictions apply to loan car including mileageuse and days use limitations.**
*Depending upon availability, exceptions to the service
appointment requirement may be made in the event
your vehicle is inoperable dueto unexpected mechani-
cal failure. In such a circumstance the participating
Infiniti retailer will strive to provide you with a Service
Loan Car if possible.
** Ask your retailer for details.
Note:This program isNOT a warranty, and is NOT part of
the Infiniti New Vehicle Limited Warranty,but rather a
benefit of The Total Ownership Experience ®. This pro-
gram is subject to change without notice at any time.
52INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS

LONG TERM PROTECTION FOR YOUR
INFINITI...
For extra peace of mind, you can choose from a full suite
of Infiniti Elite® Assurance Products to protect your
investment in new or pre-owned Infiniti vehicles, in-
cluding: Extended ProtectionPlan, Prepaid Mainte-
nance Plan, Tire & Wheel Protection Plan, Theft Protec-
tion Plan, Key Replacement Plan, and our bundled
Platinum Protection Plan thatprovides Tire and Wheel
Road Hazard Protection, Paintless Dent Repair Wind-
shield Repair and Emergency RoadsideAssistance.
Backed by Infiniti and designed exclusively for Infiniti
owners, our Extended Protection Plan and Prepaid
Maintenance Plan are available in a variety of coverage
levels and time and mileage intervals, enabling you to
customize a plan to suit your personal driving habits
and length of ownership. Infiniti Elite® Assurance Prod-
ucts provide you with quality long-term protection and
enhanced peace of mind.Just a few of its major features:
1. With Infiniti Elite® Extended Protection Plan, you
canchoosecoverageforupto
8 years/120,000 miles to help guard against rising
repair costs.
2. Repairs are performed at participating Infiniti deal-
erships throughout the U.S., excluding U.S. Territo-
ries. Repairs at these dealerships are performed by
factory-trained technicians using Genuine Infiniti
or Infiniti-approved new or remanufactured parts
to maintain your vehicle in top running condition.
3. Payment-free service, other than your deductible (if
applicable). Dealers are paid directly by Infiniti.
4. All Infiniti Elite® Extended Protection Plans are
transferable to subsequent owners, thus ensuring
flexibility of your investment and helping to en-
hance the resale value of your Infiniti.
5. Customerassistance is available throughout the
U.S. at any Infiniti dealership, or by calling 1-800-
662-6200. 6. 0% financing is available for qualified
applicants for Extended Protection Plans and Pre-
paid Maintenance Plans.
YOU SIMPLY CAN’T GET BETTER LONG-TERM
PROTECTION FOR YOUR MONEY THAN WITH
INFINITI ELITE®!
For details, please contact your authorized Infiniti Dealer,
visit infinitiusa.com or completethe attachedbusiness
reply card (no postage necessary) and mail it to:
Infiniti Elite® Protection Program Headquarters
P.O. Box 685004
Franklin, TN 37068-9965
We will send you a complete information packet — the
quicker you act, the sooner you can enjoy the full pro-
tection of an Infiniti Elite® service contract.
NOTE:
Infiniti Elite® service contracts for Infiniti vehicles can
only be purchased from an authorized Infiniti dealership.
Vehicles in-service less than 6 months and have less than
6,000 miles are eligible for a new Infiniti Elite® service
contract. Pre-owned plans are available at the time of sale
for vehicles within ten (10) model years and fewer than
100,000 actual vehicle miles, or post-sale if the vehicle is
still under the factory New Vehicle Powertrain Limited
Warranty (6 years/70,000 miles). See your local Infiniti
dealer for details.
INFINITI ELITE EXTENDED PROTECTION PLAN53

OWNER INFORMATIONOwner's Name
Address
City SateZip CodeVEHICLE INFORMATIONVehicle Identification Number
Miles
Date of Delivery Mileage at Delivery
Selling Dealer Name
A ddres s
City SateZip CodeINFINITI EXTENDED PROTECTION PLAN INFORMATIONPolicy No. Expiration Date
Months of Coverage Expiration Mileage
Infiniti Extended Protection Plan coverage must be confirmed. See your Agreement for details.ODOMETER REPLACEMENTDate MileageMiles
Dealer Name
Address
City StateZip Code
Note: Read this booklet carefully and keep it in your vehicle. Present it to an authorized Infiniti dealer
when warranty service is required. It should remain with your vehicle when you sell it so
subsequent owners will know of any remaining warranty coverage.

2014 InfinitiWarranty Information Booklet

Printing: June 2013 / Publication Number: WB14E IALLU0 / Printed in U.S.A.
1183011 EN Infiniti Warr.indd 15/14/13 11:40 AM