INFINITI Q50 2019 Infiniti Intouch

2019 INFINITI INTOUCHOWNER’S MANUAL
For your safety, read carefully and keep in this vehicle.

INFINITI CONSUMER AFFAIRS
DEPARTMENT
For assistance or inquiries about the
INFINITI warranty, service or general ques-
tions, contact the INFINITI Consumer Af-
fairs Department at:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
INFINITI NAVIGATION SYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquiries about the
INFINITI InTouchTMwith Navigation sys-
tem, or to order updated map data, contact
the INFINITI NAVIGATION SYSTEM HELP-
DESK at:
. ADDRESS: P.O. Box 1588 Orem, UT
84059-992
. E-MAIL: [email protected]
For U.S. customers
WEB SITE: www.InfinitiNavigation.com
PHONES: 1-888-362-8837
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)
For Canadian customers
WEB SITE: www.infiniti.ca.
PHONES: 1-800-361-4792
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)
INFINITI INTOUCHTMSYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquires about INFINITI
InTouchTMsystem, contact INFINITI Owner
Services helpdesk at:
. PHONES: 1-855-444-7244
. E-MAIL: infinitiownerservices@infiniti.
com
For U.S. customers
WEB SITE: www.infinitiusa.com/intouch/
support
For Canadian customers
WEB SITE:
English: www.infiniti.ca/infinitiintouch
French: www.infiniti.ca/infinitiintouch/fr

FOREWORD
Thank you for purchasing an INFINITI
vehicle.
This user’s manual is for INFINITI InTouch
TM
and the systems linked to INFINITI In-
TouchTMoffered in your INFINITI vehicle.
Operation instructions for the following
systems are included in this manual.
. Heater and air conditioner
. Audio
. Hands-Free Phone
. INFINITI InTouch
TMApps
. View monitors
. Navigation
. Voice recognition
. Other systems viewable/operable on the
dual display
Please read this manual carefully to ensure
safe operation of INFINITI InTouch
TM.
. Because of possible specification
changes and optional equipment, some
sections of this manual may not apply to
your vehicle. .
All information, specifications and illus-
trations in this manual are those in effect
at the time of printing. INFINITI reserves
the right to change specifications or
design at any time without notice.
. Do not remove this manual from the
vehicle when selling this vehicle. The next
user of this INFINITI InTouch
TMmay
need the manual.

Table of Contents
1Introduction
How to use this manual ..... 1-2
Safety information ............... 1-3
Laser product ....................... 1-4
Licenses ................................... 1-5
2Getting Started
Control buttons and
functions ................................ 2-2
Starting system ..................... 2-7
Touch panel operation ....... 2-8
Menu screen and
operation method ................ 2-9
How to operate dual
display ................................... 2-11
Items to be set initially .... 2-17
Additional system
information .......................... 2-23
3Heater and air conditioner
Heater and air conditioner
operation precautions ........ 3-2
Heater and air conditioner
controls ................................... 3-3
Automatic climate control
system ..................................... 3-6
Rear window and outside
mirror defroster ................... 3-9
Heater and air conditioner
settings ................................. 3-10
4Audio system
Audio operation
precautions ............................ 4-2
Names and functions of
audio control buttons ...... 4-11
Audio operations ............... 4-12
Audio settings .................... 4-32
CD/USB memory device
care and cleaning ............. 4-34Gracenote® End User
License Agreement .......... 4-34
5Hands-Free Phone
Bluetooth® Hands-Free
Phone System ...................... 5-2
6INFINITI InTouchTMApps
INFINITI InTouchTMApps
Overview ................................ 6-2
Using applications ............... 6-2
Vehicle Apps ......................... 6-2
7Monitor system
RearView Monitor (if so
equipped) ................................ 7-2
Around View® Monitor
(if so equipped) .................... 7-8

Camera aiding sonar
function (models with
Around View®
Monitor) ............................... 7-19
Moving Object
Detection (MOD)
(if so equipped) .................. 7-23
8Information and settings
Information screen .............. 8-2
SiriusXM® Travel Link and
SiriusXM Traffic™ (if so
equipped) ............................... 8-4
INFINITI InTouch
TM
Services (if so
equipped) ............................. 8-11
Settings screen .................. 8-24
Fully customizable digital
environment ....................... 8-30
Driver Assistance settings
(if so equipped) .................. 8-33
9Navigation (if so equipped)
Safety information .............. 9-3
Map data authentication ... 9-3
Map operation ..................... 9-4
Setting destination ........... 9-14
Route guidance .................. 9-29
Viewing traffic
information ......................... 9-44
Viewing available traffic
information .......................... 9-45
Storing a
location/route ................... 9-48
Navigation settings ........... 9-56
General information for
navigation system ............. 9-59
10Voice recognition
INFINITI Voice
recognition ........................... 10-2
11Troubleshooting guide
Customer assistance ........ 11-2
System unit ......................... 11-3
Audio system ...................... 11-5
Bluetooth® Hands-Free
Phone System .................. 11-14
Monitor system ................ 11-18
Navigation (if so
equipped) ........................... 11-19
Voice recognition ............. 11-27

1 Introduction
How to use this manual ................................................... 1-2For safe operation ....................................................... 1-2
Reference symbols ....................................................... 1-2
Screen illustrations ....................................................... 1-2
Safety information ............................................................ 1-3 Laser product .................................................................... 1-4
Trademarks ................................................................. 1-4
Licenses ........................................................................\
....... 1-5 Telematic Control Unit Gen2K (if
so equipped) ................................................................ 1-5

1. Introduction
HOW TO USE THIS MANUAL
This manual uses special words, symbols,
icons and illustrations organized by function.
Please refer to the following items and
familiarize yourself with them.
FOR SAFE OPERATION
WARNING
This is used to indicate the presence of a
hazard that could cause death or serious
personal injury. To avoid or reduce the
risk, the procedures must be followed
precisely.
CAUTION
This is used to indicate the presence of a
hazard that could cause minor or moder-
ate personal injury or damage to your
vehicle. To avoid or reduce the risk, the
procedures must be followed carefully.
NOTE:
Indicates items that help you understand
and maximize the performance of your
vehicle. If ignored, they may lead to a
malfunction or poor performance.
REFERENCE SYMBOLS
INFO:
This indicates information that is necessary
for efficient use of your vehicle or acces-
sories.
Reference page:
This indicates the title and page that you
should refer to.
[]:
This indicates a key/item displayed on the
screen.
Voice Command:
This indicates an operation by voice com-
mand.
SCREEN ILLUSTRATIONS
Icons and menu items displayed on the
screen may be abbreviated or omitted from
the screen illustrations when appropriate.
The omitted icons and menu items are
described as dotted lines as illustrated.
1-2

SAFETY INFORMATION
This system is primarily designed to help you
support your pleasant driving as outlined in
this manual. However, you, the driver, must
use the system safely and properly. Informa-
tion and the availability of services may not
always be up to date. The system is not a
substitute for safe, proper and legal driving.
Before using the system, please read the
following safety information. Always use the
system as outlined in this manual.
WARNING
.To operate INFINITI InTouchTMor to
use the INFINITI controller, first park
the vehicle in a safe location and set
the parking brake. Operating the
system while driving can distract the
driver and may result in a serious
accident.
. Exercise extreme caution at all times
so full attention may be given to
vehicle operation. If the system
doesn’t respond immediately, please
be patient and keep your eyes on the
road. Inattentive driving may lead to
a crash resulting in serious injuries or death.
. Do not disassemble or modify this
system. If you do, it may result in
accidents, fire or electrical shock.
. If you notice any foreign objects in the
system hardware, spill liquid on the
system or notice smoke or a smell
coming from it, stop using the system
immediately. It is recommended you
visit an INFINITI retailer for servicing.
Ignoring such conditions may lead to
accidents, fire or electrical shock.CAUTION
.Some jurisdictions may have laws
limiting the use of video screens while
driving. Use this system only where it
is legal to do so.
. Extreme temperature conditions [be-
low −4°F (−20°C) and above 158°F
(70°C)] could affect the performance
of the system.
. The display screen may break if it is
hit with a hard or sharp object. If the
display screen breaks, do not touch it.
Doing so could result in an injury.
NOTE:
Do not keep the system running with the
engine stopped. Doing so may discharge the
vehicle battery. When you use the system,
always keep the engine running.
1. Introduction
1-3

1. Introduction
LASER PRODUCT
This INFINITI InTouchTMis certified as a
Class 1 laser product.
INFINITI InTouch
TMcomplies with DHHS
Rules 21 CFR Chapter 1, Subchapter J.
WARNING
. Do not disassemble or modify this
system. There are no user serviceable
parts in INFINITI InTouch
TM.
. If maintenance, adjustments and op-
erations other than those specified in
this manual are attempted, injury due
to laser radiation and exposure could
occur.
TRADEMARKS
HD Radio Technology manufactured under
license from iBiquity Digital Corporation.
U.S. and Foreign Patents. For patents see
http://patents.dts.com/. HD Radio and the
HD, HD Radio, and “ARC” logos are regis- tered trademarks or trademarks of iBiquity
Digital Corporation in the United States
and/or other countries.
SiriusXM® services require a subscription
after trial period and are sold separately or
as a package. Our satellite service is avail-
able only to those at least 18 and older in the
48 contiguous United States and DC. For
more information visit www.siriusxm.com.
“Made for iPod” and “Made for iPhone”
mean that an electronic accessory has been
designed to connect specifically to iPod® or
iPhone®, respectively, and has been certified
by the developer to meet Apple performance
standards. Apple is not responsible for the
operation of this device or its compliance
with safety and regulatory standards. Please
note that the use of this accessory with
iPod® or iPhone® may affect wireless
performance.
Apple, the Apple logo, iPhone®, iPod®, iPod
classic®, iPod nano® and iPod touch® are trademarks of Apple Inc., registered in the
U.S. and other countries. Lightning
TMis a
trademark of Apple Inc. App StoreSMis a
service mark of Apple Inc.
Music and video recognition technology and
related data are provided by Gracenote®.
Gracenote is the industry standard in music
recognition technology and related content
delivery. For more information, visit www.
gracenote.com.
CD, DVD, Blu-ray Disc, and music and video-
related data from Gracenote, Inc., copyright
© 2000 to present Gracenote. Gracenote
Software, copyright © 2000 to present
Gracenote. One or more patents owned by
Gracenote apply to this product and service.
See the Gracenote website for a non-
exhaustive list of applicable Gracenote pa-
1-4