ECO mode INFINITI Q50 2019 Infiniti Intouch

time by pushing<>.
Operating tips
.Speak a command after the tone.
. If the command is not accepted, the
system announces, “Please say again”.
Repeat the command in a clear voice.
. Push <
>on the steering-wheel switch
once to return to the previous screen.
. Voice commands spoken from the pas-
senger seat cannot be recognized.
. When the <
>on the steering wheel is
pressed while the air conditioner is set to
the Auto mode, the system controls the
air conditioner fan speed in order to
improve voice recognition performance.
When the fan speed is set higher than
the 4th speed position, the fan speed is
decreased to 4th speed. When the air
conditioner is set to the manual mode,
the fan speed does not change. The
accuracy of voice recognition may be
affected depending on the fan speed and
the air direction.
. To skip the voice guidance function and
give the command immediately, push
<
>on the steering-wheel to interrupt
the system. Remember to speak after the tone.
. To cancel the command, push and hold
<
>or <>on the steering-wheel.
. Push <
>on the steering-wheel to stop
the voice prompt and give the command
at once. Remember to wait for the tone
before speaking.
. To adjust the volume of the system
feedback, push the <
>on the steer-
ing-wheel or use the audio system
> while the system is making
an announcement.
. For searching with Street Address, Point
of Interest and City Center, the search-
ing area is automatically set to the state
where your vehicle is located. Use
Change State/Province to change the
search area to another state if necessary.
“Changing region” (page 9-14)
How to see voice command screen
1. Push <>to display the first screen of
the voice command list.
2. Speak a command or select an item from the voice command list. The Second
screen is displayed. 3. Speak a command. The list screen is
screen is displayed.
4. Speak preferred number from the list to perform operation.
INFO:
. The voice commands can be spoken one
at a time following prompts step by step
or the command can be spoken succes-
sively in one step.
First screen
Shows available command list. It is also
available to select a command from this
list by touching or using the INFINITI
controller.
10. Voice recognition
10-3

Command list
To use the Voice recognition function, you can speak commands in the order of 1st command, 2nd command and 3rd command. You can also
operate the system by directly speaking the 2nd or 3rd command.
Variable numbers or words such as names can be applied in the < > when speaking a command.
Some navigation commands are only for English.
Available commands may vary depending on models, specifications and conditions.
General Command
CommandAction
Show More Commands Display other commands of the same category.
Go Back Corrects the last recognition result to return to the previous screen.
Exit Cancels Voice recognition.
Help Announces how to use voice guidance.
Next Skip to the next page.
Previous Skip to the previous page.
General phone command
The following commands can be used during a phone Voice recognition session.
10. Voice recognition
10-7

Cleaners, Office Supply, Other Services, Other Shopping, Package DeliveryFor “Nearby” search, all registered categories can be recognized by the Voice Recognition system.
It may be possible to change some of the categories shown above.
Audio Command
1st Command 2nd Command 3rd Command Action
Audio AM Turns to the AM band, selecting the station last played.
FM <87.7-107.9> Turns to the FM band, selecting the station of the preferred frequency.
FM Turns to the FM band, selecting the station last played.
SXM Turns to the SiriusXM® Satellite Radio band, selecting the preferred
channel.
SXM Turns to the SiriusXM® Satellite Radio band, selecting the channel last
played.
USB Play Artist
<1-6>
Turns on the USB, selecting the artist.
iPod Play Artist
<1-6>
Turns on the iPod®, selecting the artist.
USB Play Artist Turns on the USB, selecting the artist.
iPod Play Artist Turns on the iPod®, selecting the artist.
USB Turns on the USB, selecting the last played mode.
iPod Turns on the iPod®, selecting the last played mode.
USB Play Album
<1 - 6>
Turns on the USB selecting the album.
iPod Play Album
<1 - 6>
Turns on the iPod®, selecting the album.
10. Voice recognition
10-13

10. Voice recognition
1st Command 2nd Command 3rd Command ActionUSB Play Album Turns on the USB, selecting the album.
iPod Play Album Turns on the iPod®, selecting the album.
AM <530-1710> Turns to the AM band, selecting the preferred station.
FM <87.7-107.9> HD <#> Turns to the FM HD Radio band, selecting the preferred station.
CD Track <#> Turns on the CD, selecting the track number.
USB Play Song

iPod Play Song
<1 - 6>
Turns on the USB or iPod®, selecting the track. You can speak the
commands successively.
USB Play Song
iPod Play Song
Turns on the USB or iPod®, selecting the track. You can speak the
commands successively.
Play Play the audio source which you said.
Play AM Turns to the AM band, selecting the station last played.
FM Turns to the FM band, selecting the station last played.
SXM Turns to the SiriusXM® Satellite Radio band, selecting the channel last
played.
USB Turns on the USB, selecting the last played mode.
iPod Turns on the iPod®, selecting the last played mode.
CD Turns on the CD, selecting the last played mode.
Bluetooth Audio Turns on the Bluetooth® Audio, selecting the last played mode.
AUX Turns on the AUX audio, selecting the last played mode.
iPod Playlist <1 - 6> Turns on the iPod®, playing the playlist which you said.
10-14

SYSTEM UNIT
LIQUID CRYSTAL DISPLAY
Symptom Possible cause Possible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes
moderate.
Screen brightness is set to the maximum dark-
ness. Adjust the brightness setting of the screen.
“Screen settings” (page 2-17)
The screen is too bright. Screen brightness is set to the maximum brightness.Adjust the brightness setting of the screen.
“Screen settings” (page 2-17)
A small black spot or a small bright spot appears
on the screen. This is a typical phenomenon for liquid crystal
displays.This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power
cables, ham radios or other radio devices
equipped to other vehicles may adversely affect
the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal
displays. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 50°F (0°C). Wait until the cabin temperature rises to within 50°F (0°C) and 122°F (50°C).
When looking at the screen from an angle, the
screen lightens or darkens. This is a typical phenomenon for liquid crystal
displays.Adjust the brightness setting of the screen.
“Screen settings” (page 2-17)
11. Troubleshooting guide
11-3

COMPACT DISC (CD) PLAYER
SymptomPossible cause Possible solution
Music cannot be played back. The disc is inserted upside down.Insert a CD with the label side facing up.
Moisture condensation occurs inside the unit. Wait until the moisture evaporates (approxi- mately 1 hour).
The cabin temperature is too high. Wait until the cabin temperature becomes
moderate.
The disc is scratched or dirty. A disc is not
always playable if it is scratched. Wipe off any dirt from the disc.
Depending on the condition in which they are
stored, discs may become unreadable due to
deterioration (for example, keeping the discs in
the passenger compartment, etc.). Change the disc with a deterioration-free disc.
Do not use a deteriorated disc. The label surface
of the disc may crack or chip, and the layer of the
label surface may eventually peel off.
The compressed audio files cannot be played
back. If both music CD files (CD-DA data) and
compressed audio files (MP3 data, etc.) are
mixed on one disc, the audio compression files
cannot be played back.Prepare a disc that includes compressed audio
files only.
The files are not named using characters that
are compliant with the specifications. Use the character codes and the number of
characters that are compliant with the specifi-
cations for folder names and file names. In
addition, always use “.MP3”, “.WMA”, “.mp3” or
“.wma” for file extensions.
It takes a long time before the music starts
playing. The disc contains a large amount of data. Some time may be required to check the files. It
is recommended that unnecessary folders or any
files other than compressed audio files should
not be recorded in a disc.
The sound quality is poor. The disc is dirty.Wipe off any dirt from the disc.
11. Troubleshooting guide
11-7

11. Troubleshooting guide
SymptomPossible cause Possible solution
No sounds are played though the CD play time is
displayed. The system plays back the first track of the mix
mode disc. (Mix mode is a format in which data
except music is recorded on the first track and
music data is recorded on one other than the
first track in a session.)Play back music data that are recorded on one
other than the first track.
Music cuts off or skips. The combination of writing software and hard-
ware might not match; or the writing speed,
writing depth, writing width, etc. might not
match the specifications. Create a disc using different writing speed
settings, etc.
The system skips the selected track and moves
to the next track. A non-MP3/WMA file is given an extension of “.
MP3”, “.WMA”, “.mp3” or “.wma”.Prepare MP3/WMA files.
The system plays back a file that is prohibited
due to copyright protection. Prepare playable files.
The tracks do not play back in the desired order. The folder locations in the disc are changed by the writing software while the files are written
in the disc.Check the settings of the writing software, and
create a new disc.
11-8

iPod® PLAYER
SymptomPossible cause Possible solution
The system does not recognize an iPod®. A connector cable is not correctly connected, or the iPod® does not correctly operate.Connect the connector cable again. If the system
does not recognize the iPod® after performing
this procedure above, reset the iPod®.
The iPod® that is to be connected is not
compatible with the system. Check the iPod® model and firmware versions
available for the system.
A USB extension cable is not correctly con-
nected. Do not use a USB extension cable.
The cable is rapidly connected to or discon-
nected from the USB connector. Slowly connect or disconnect the USB cable.
An iPod® cannot be operated. The iPod® is connected to the in-vehicle audio
system while headsets, etc. are connected to the
iPod®. Remove all equipment from the iPod® after
disconnecting the iPod® from the system, and
then connect it to the system again.
The iPod® is not operating normally. Disconnect the iPod® from the in-vehicle audio
system, and then connect it to the system again.
The system plays back an album/track that
includes a particular album art. Disconnect the iPod® from the in-vehicle audio
system, and then reset the iPod®. Disable the
album art, and then connect the iPod® to the
system.
An iPod® does not respond. There are too many tracks in a category. Decrease the number of tracks in a category
(less than 3,000 tracks).
The shuffle function is turned on. Turn off the shuffle function if many tracks are
stored on the iPod®.
Music cannot be played back. A connector is not connected to the iPod®. Firmly connect the connector until it clicks.
Playback cuts out. The sound cuts due to vibration resulting from
an unstable location of the iPod®. Place the iPod® on a stable location where it
does not roll over.
11. Troubleshooting guide
11-9

11. Troubleshooting guide
BLUETOOTH® STREAMING
AUDIO
SymptomPossible cause Possible solution
Registration cannot be performed. The Bluetooth® audio device is not compatible
with the in-vehicle audio system. Check the Owner’s Manual for the Bluetooth®
audio device.
The PIN code is incorrect. Check the PIN code for the Bluetooth® audio
device that is to be registered.
Check that the PIN code for the Bluetooth®
audio device is consistent with that for the in-
vehicle audio system.
Another Bluetooth® device is used in the
vehicle. Turn off the other Bluetooth® device until the
registration is completed.
Having trouble reconnecting to Bluetooth®
streaming audio after previously successfully
registered. Bluetooth® streaming audio software is not
running properly or software is not up to date.
First, reboot your Bluetooth® streaming audio
and make sure to shut it down on a regular basis
to refresh the software condition. If that doesn’t
resolve the symptom, check for any Bluetooth®
streaming audio software updates and update
your Bluetooth® streaming audio software.
Music cannot be played back. The Bluetooth® audio device is not compatible
with the in-vehicle audio system. Check the Owner’s Manual for the Bluetooth®
audio device.
The system is not set to the Bluetooth® audio
mode. Push

SymptomPossible cause Possible solution
Playback stops. The Bluetooth® audio device is not compatible
with the in-vehicle audio system. Visit www.infinitiusa.com/bluetooth/ to search
for a recommended the Bluetooth® audio device.
A cellular phone is connected. This is not a malfunction.
Sound may cut out when a Bluetooth® audio
device is operated. Push