service INFINITI Q50 HYBRID 2014 Service And Maintenance Guide

2014 Infiniti Service and Maintenance Guide
Printing: December 2013 / Publication Number: MB14E IALLU1 / Printed in U.S.A.
1276475 EN Inifiniti SMG.indd 111/14/13 8:19 AM

OWNER’S LITERATURE INFORMATION................................2
INTRODUCTION
Infiniti Maintenance ............................................3
Why Infiniti Service? ............................................4
Extended Service Products ........................................5
Genuine Infiniti Collision Parts .....................................7
SCHEDULED MAINTENANCE GUIDE
Determining the Proper M aintenance Interval...........................8
Explanation of Scheduled Maintenance Items ...........................9
Maintenance Schedules .........................................13
Optional Premium Maintenance Upgrade .............................39
HEV Li-ion Battery Replacement Record ..............................41
Maintenance Log ..............................................43
TABLE OF CONTENTS
1

Maintain Your InvestmentPreventative scheduled maintenance is an important investment to
optimize the performance, durability, r eliability, safety and resale value
of your Infiniti. Scheduling your v ehicle’s maintenance at the
recommended intervals will ensure your vehicle is running at its best.
We want you to enjoy your Infiniti vehicle. This Service and Maintenance
Guide is designed to help you make sure your vehicle receives proper
and timely maintenance that is necessary. Key services are explained in
detail, along with an outline of scheduled maintenance to help you
maintain y our vehicle. Your local Infiniti retailer canassist you in
determining the best schedule based on your driving habits and local
conditions.
Failure to perform scheduled maintenance may result in excluding
portions of your vehicle from warranty coverage and may reduce the
performance, durability, reliabi lity, safety and/or resale value of your
vehicle. See your Warranty Information Booklet and Owner’s Manual for
details.
INFINITI MAINTENANCE
3

To preserve the quality and safety of your vehicle, an
authorized Infiniti retailer is recommended for mainte-
nance or repair. Only an authorized Infiniti retailer offers
you these advantages:
●Factory Trained and ASE certified technicians
●Immediate access to warranty service history and fac-
tory technical information
●Latest diagnostic, special tools and service techniques
●Genuine Infiniti Parts that meet Infiniti’s demanding
standards
●12 month/12,000 mile parts and labor limited war-
ranty when Genuine Infiniti Parts are installed by your
retailer
●Complimentary Multi-Point Inspections (at participat-
ing retailers)
●Clear, up-front estimates
●Service Loan Car availability for scheduled warranty
service.**
●Shuttle service/Courtesy van (at participating retailers) We recommend relying on our trained Infiniti service spe-
cialists, who refer to their detailed knowledge of your
Infiniti in every service they perform. Plus, they use Genu-
ine Infiniti Parts, designed and engineered specifically to
maintain your Infiniti’s original integrity. That’s the dis-
tinction of your authorized Infiniti retailer.
* May differ or not apply outside the United States, please inquire of your retailer.
** Available durin
g BasicNew Vehicle Limited Warranty at partic ipating Infiniti retailers. Subjectto availability. Restrictions apply.
WHY INFINITI SERVICE?*GENUINE SERVICE
4

Infiniti Elite Extended Protection Program*
Long-Term Coverage
Infiniti Elite Extended Protection Plans provide with long-
term coverage to 8 years/120,000 miles. Coverage under
the optional Infiniti Elite Extended Protection Plan and the
Infiniti Limited Warranty begins with the delivery of the
vehicle to the first retail buyer. Accordingly, your agree-
ment may provide coverage for your vehicle for a portion of
the same period as your New Vehicle Warranty. Upon
expiration of the applicable Limited Warranties, the full
spectrum of the Infiniti EliteExtended Protection Plan
coverage is in force to the end of the time or mileage term.
During the period of your Basic Warranty, the Infiniti Elite
Extended Protection Plan provide s you with Rental Car
Coverage only.
Benefits You Can Count On
SERVICE AT AUTHORIZED INFINITI RETAILERS/REPAIR
FACILITIES.
With the Infiniti Elite Extended Protection Plan, service is
completed by Infiniti-trained technicians.
UNLIMITED CLAIMS.
No limit on the number of claims for covered repairs.
* This product is not available outside the United States.
EXTENDED SERVICE PRODUCTS
5

PROVIDES FOR THE COST OF GENUINE ORIGINAL EQUIP-
MENT REPLACEMENT PARTS.
Designed for use on Infiniti vehicles. No inferior substi-
tutes.
EMERGENCY TOLL-FREE HELP.
If a breakdown occurs outside your area, you are covered.
Just contact the nearest Infiniti retailer, or call the special
toll-free number for assistance.
SUBSTITUTE TRANSPORTATION.
If a mechanical breakdown occurs and you require alter-
nate transportation, Infiniti will reimburse you for actual
expenses up to $50 per day, to a maximum of 5 days and
$250 per service visit. TRANSFERABLE TO A NEW OWNER.
Should you sell your Infiniti before your coverage expires,
you can transfer your
Infiniti Elite Extended Protection
Plan,
**thereby enhancing your vehicle’s resale value.
CONVENIENT AND ECONOMICAL.
Coverage that costs only pennies per day. Your Infiniti
retailer will be happy to include the cost in your monthly
car payment.
** A nominal transfer fee may apply. For details please refer to the Infin iti Elite Extended Protection Plan Vehicle Service Contract, or contact your Infiniti retailer.
EXTENDED SERVICE PRODUCTS
6

As a condition of your vehicle’s warranty, you are responsible for properly maintaining your vehicle. In maintaining your
vehicle, you should use these guidelines todetermine which maintenance schedule to use.
Standard maintenance;features 5,000 mile or 6 month, whichever comes
first, service intervals and generally applies when you primarily operate your
vehicle on the highway in temperate c onditions. Premium maintenance is an
Infiniti recommended optional upgrade that adds services when mainte-
nance is performed.
Premium Maintenance;
*performing the Premium upgrade services may opti-
mize the performance, durability, relia bility, and resale value of your vehicle.
(Premium Maintenance items are ava ilable at every 30,000 miles or
36 months interval.) Additional maintenance items for severe operating conditions;
should be
performed on vehicles that are driv en under especially demanding
conditions. Additional maintenance items should be performed if you pri-
marily operate your vehicle under the following conditions:
● Repeated short trips of less than 5 miles in normal temperatures or less
than 10 miles in freezing temperatures.
● Stop-and-go traffic in hot weather or low speed driving for long distances
● Driving in dusty conditions or on rough, muddy, or salt-spread roads
● Towing a trailer, or using a camper or car-top carrier
❑ For the ultimate in prev entative maintenance, ask your Service Ad visor for a complimentary Multi-Point Inspection everytime youvisit your participating Infiniti
retailer. See page 14 for more information on Multi-Point Inspections.
* Premium Maintenance is an Infiniti-recommended option; You need not perform such maintenance in order to maintain the warranties which come with yo ur Infiniti.
Premium Maintenance may not be available outside the United States, please inquire of your dealer.
For the ultimate in prev entative maintenance, ask your Service Ad visor for a complimentary Multi-Point Inspection everytime youvisit your participating Infiniti dealer.
See page 16 for more information on Multi-Point Inspections.
DETERMINING THE PROPER MAINTENANCE INTERVAL
8

The following descriptions are pro-
vided to give you a better understand-
ing of the scheduled maintenance
items that should be regularly
checked or replaced. The mainte-
nance log indicates at which
mileage/time intervals each item re-
quires service.
In addition to scheduled mainte-
nance, your Infiniti requires that
some items be checked during nor-
mal day-to-day operation. You can
find these items listed under “Gen-
eral Maintenance” in Chapter 8 of
your Owner’s manual.
Items marked with“*”are recom-
mended by Infiniti for reliable vehicle
operation. You are not required to per-
form such maintenance in order to
maintain the emission warranty or
manufacturer recall liability. Other
maintenance items and intervals are
required. When applicable, additional informa-
tion can be found in the “Do-it-
yourself” section in Chapter 8 of your
Owner’s Manual.
NOTE:
Nissan North America
does not advocate the use
of non-OEM approved
aftermarket flushing
systems and strongly
advises against performing
these services on a Infinti
product. Many of the
aftermarket flushing
systems use non- OEM
approved chemicals or
solvents, the use of which
has not been validated by
Nissan North America.
For recommended fuel, lubricants,
fluids, grease, and refrigerant refer to
Chapter 9 in your Owner’s Manual.
Emission Control System
Maintenance:
Drive Belts*
Check engine drive belts for wear,
fraying or cracking and for proper ten-
sion. Replace any damaged drive
belts.
Engine Air Filter
Replace at specified intervals. When
driving for prolonged periods in dusty
conditions, check/replace the filter
more frequently.
Engine Coolant*
Replace engine coolant at the speci-
fied interval. The recommended ser-
vice interval of the factory-fill coolant
is 105,000 miles (168,000 km) or
7 years, whichever comes first. When
adding or replacing coolant, be sure
to use only Genuine Nissan Long Life
Antifreeze/Coolant (Blue) or equiva-
lent with the proper mixture. (Refer to
the owner’s manual to determine the
proper mixture for your area). Subse-
EXPLANATION OF SCHEDULED MAINTENANCE ITEMS
9

quent replacement of Genuine Nissan
Long Life Antifreeze/Coolant (Blue)
should occur every 75,000 miles
(120,000 km) or 5 years, whichever
comes first. NOTE: Mixing any other
type of coolant or the use of non-
distilled water will reduce the recom-
mended service interval of the cool-
ant.
Hybrid Electronic Vehicle (HEV)
Inverter Coolant
Replace inverter coolant at the speci-
fied interval. The recommended ser-
vice interval of the factory-fill coolant
is 125,000 miles (200,000 km) or
15 years, whichever comes first. Sub-
sequent replacement of Genuine
Nissan Long Life Antifreeze/Coolant
(Blue) should occur every
75,000 miles (120,000 km) or
5 years, whichever comes first. When
adding or replacing coolant, be sure
to use only Genuine Nissan Long Life
Antifreeze/Coolant (Blue) or equiva-
lent with the proper mixture. (Refer tothe Owner’s Manual to determine the
proper mixture for your area.)
NOTE: Mixing any other type of cool-
ant or the use of non-distilled water
will reduce the recommended service
interval of the coolant.
Engine Oil and Oil Filter
Replace engine oil and oil filter at the
specified intervals. For recom-
mended oil grade and viscosity refer
to Chapter 9 in your Owner’s Manual.
Engine Valve Clearance*
Inspect only if valve noise increases.
Adjust valve clearance if necessary.
Evaporative Emissions Control Vapor
Lines*
Check vapor lines and connections
for leaks or looseness. Tighten con-
nections or replace parts as neces-
sary.
Fuel Filter
Maintenance-free item (In-tank type
filter).
Fuel Lines*
Check the fuel hoses, piping and con-
nections for leaks, looseness, or de-
terioration. Tighten connections or re-
place parts as necessary.
Spark Plugs
Replace at specified intervals. Re-
placement Intervals for IPL models
differ from non-IPL models. Install
new plugs of the same type as origi-
nally equipped.
Chassis
and Body Maintenance:
Brake Lines and Cables
Visually inspect for proper installa-
tion. Check for chafing, cracks, dete-
rioration, and signs of leaking. Re-
place any deteriorated or damaged
parts immediately.
EXPLANATION OF SCHEDULED MAINTENANCE ITEMS
10

The following Maintenance Schedule has been compiled by Infiniti to
assist youin performing the recommended m aintenance services and
keeping appropriate records of services performed. Along with the
related repair invoices, receipts, and other such records, a properly
documented maintenance history could enhance the value of your
vehicle should you ever wish to sell it. The services listed represent the
minimal factory recommended requirements for each time/mileage
interval, up to 120,000 miles / 144 months.
Beginning on page 43 you will find a maintenance log that should be
used to track when and where services were performed. Ask your Service
Consultant to stamp and update your log each time your vehicle is
serviced.
MAINTENANCE SCHEDULES
13
MAINTENANCE SCHEDULE