battery replacement INFINITI Q50 HYBRID 2017 Warranty Information Booklet

1 SAFETY PRECAUTIONS
2 SUMMARY OF WARRANTY COVERAGE
3 INFINITI OWNER SATISFACTION ANDASSISTANCE
5 2017 NEW HYBRID VEHICLE LIMITED WARRANTY
9 2017 INFINITI FEDERAL HYBRID VEHICLE EMISSION CONTROL WARRANTIES
12 2017 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES
16 RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS
17 SEAT BELT LIMITED WARRANTY 18 LIMITED WARRANTY ON GENUINE INFINITI
REPLACEMENT PARTS AND GENUINE INFINITI
ACCESSORIES
20 INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY
21 REPLACEMENT 12V BATTERY LIMITED WARRANTY
23 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
26 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
34 MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
36 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
TABLE OF CONTENTS

DAMAGE OR FAILURES DUE TO ALTERATION
OR MODIFICATION
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Alteration, tampering, or improper repair
●Installation of non-Infiniti approved accessories or
components
●Improper installation of any Infiniti approved after-
market accessory or component
●A vehicle whose odometer mileage has been altered,
or the odometer repaired or replaced and the actual
vehicle mileage cannot be correctly and readily de-
termined
SALVAGE TITLE
This limited warranty does not apply to any vehicle, and
is rendered void if the vehicle is (or ever has been)
issued a “salvage” or similar title including, but not
limited to junk, scrap, rebuilt, or flood titles, under any
state’s law; or has ever been determined to be a “total
loss” or equivalent by any insurance company, such as
by payment of a cash payment of a claim in lieu of
repairs because of a determination that the cost of
repairs exceeded the actual cash value of the vehicle.
DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Stone chipping, chemical fallout, tree sap, salt, hail,
windstorm, lightning, flood or other environmental
conditions.
●The items listed below are not covered under corro-
sion coverage (perforation from corrosion).
– Exhaust system components.
– Corrosion other than perforation, such as cosmetic or surface corrosion due to defects in material or work-
manship. This is c overed underthe Basic Coverage of
the New Vehicle Limited Warranty.
GRADUAL CAPACITY LOSS
The Lithium-ion battery, lik e all lithium-ion batteries,
will experience gradual capacity loss with time and use.
Loss of battery capacity due to or resulting from gradual
capacity loss is NOT covered under this warranty. See
your Owner’s Manual for important tips on how to maxi-
mize the life and capacity of the “Lithium-ion battery.”
DAMAGE, FAILURES OR CORROSION DUE TO
LACK OF OR IMPROPER MAINTENANCE
REPAIRS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Lack of performance of proper maintenance services
as outlined in your Owner’s Manual.
●Fuel, fluids, or lubricants that are contaminated or
that do not meet the specification as outlined in your
Owner’s Manual.
●Use of parts not equivalent in quality or design to
parts supplied by Infiniti for use on Infiniti vehicles.
MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance ser-
vices as specified in both your Owner’s Manual and
Infiniti Service & Maintenance Guide such as cleaning
and polishing, wheel alignment, headlight aiming, re-
placement of filters, replacement of windshield wiper
inserts, lubricants, coolant, worn brake shoes, pads,
drums and rotors and worn clutch discs, for example.
SEAT BELTS, TIRES AND EMISSION CONTROL
SYSTEM
Seat belts, tires and the emission control system are
covered by separate warranties.
8 2017 NEW HYBRID VEHICLE LIMITED WARRANTY

WHAT IS COVERED?
Infiniti2warrants your Genuine Infiniti Replacement
12V Battery as described below except as stated under
“What is not covered?”
This warranty covers defects in materials and workman-
ship.
HOW LONG IS THE WARRANTY AND WHAT
WILL INFINITI DO
If your 12V replacement battery becomes unserviceable
within the first 24 months of service Infiniti will replace
your 12V battery, including labor, without charge, pro-
viding the 12V battery was originally installed in your
vehicle by an authorized Infiniti retailer.
If the 12V replacement battery becomes unserviceable
after 24 months of use, Infiniti will provide a replace-
ment battery at a reduced pric e, charging only for the
portion of the life of the12V battery actually used. This is
called a “pro-rata adjustment”. You will be responsible
for all labor charges for the replacement of the 12V
battery.
This warranty and the “pro-rata adjustment” end
84 months after the date of the 12V battery’s purchase
or installation, whichever is earlier.
WHAT IS NOT COVERED?
This warranty does not cover:
1. Damage or failure resulting from: ●Accident, theft, fire or freezing.
●
Misuse of the 12V battery or vehicle in which it is
installed, including the use in applications for
which the 12V battery was not designed. Proper
use is described in the vehicle’s Owner’s Manual.
● Improper installation or 12V battery charging.
● Vehicle electrical malfunctions not covered by
your New Vehicle Limited Warranty.
● Modification or improper repair of the vehicle or
a part of the vehicle.
● Use of parts not equivalent in quality or design
to parts supplied by Infiniti or Nissan.
● Environmental conditions, including, but not
limited to flood, and salt spray or salt water.
2. Normal maintenance service and recharging of dis- charged batteries.
3. 12V batteries in service more than 84 months.
4. Salvage Title. This warranty does not cover damage, failure, or corrosion to any Genuine Infiniti battery
installed in the vehicle, if the vehicle is issued a
“salvage” or similar title unless state law expressly
states otherwise. (This exclusion does not extend
to a new Genuine Infiniti battery installed in the
vehicle after the issuance of a “salvage” or similar
title).
WHATYOUMUSTDO
In order to obtain warranty service, you must deliver the
warranted 12V battery or the vehicle in which the 12V
battery is installed to an authorized Infiniti retailer in
the U.S. or Canada at your expense, with proof of pur-
chase (parts invoice or service repair order from an
authorized Infiniti retailer). The names and addresses
of authorized Infiniti retailers are listed in telephone
directories or Infiniti.com.
If the “pro-rata adjustment” applies, you must pay for
the portion of the 84 month warrantable life that you
actually used. The amount you pay is computed in two
steps. First, the client pay percentage is determined
from the chart shown below based upon the months of
actual battery service.
Months
In ServiceClient Pay
Percentage
0–24 0%
25–32 25%
33–50 50%
51–84 75%
Second, the current suggested retail price of the new
12V battery is multiplied by the client pay percentage.
For example, should the 12V battery fail after 40 months
of service you would pay 50% of the suggested retail
price of the new 12V battery.
(Continued on next page)
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable war ranty will be that which is in effect on
the date of purchase.
2 Infiniti indicates Infin iti Division of Nissan North America, Inc., P.O. Box 685003, Franklin , Tennessee, 37068-5003 whichdistributes Infinitivehicles in the United States of America.
REPLACEMENT 12V BATTERY LIMITED WARRANTY121

LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES-LIMITATIONS OF DAMAGES. This
warranty does not cover incidental or consequential
damages such as, but not limited to, loss of wages
or loss of use of the vehicle, inconvenience, or com-
mercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or
limitations, so the above limitations or exclusions
may not apply to you. This warranty gives you spe-
cific legal rights, and you may also have other
rights, which vary from state to state.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
22REPLACEMENT 12V BATTERY LIMITED WARRANTY1

ROADSIDE ASSISTANCE
As part of theInfiniti Total Ownership Experience ® ,
Roadside Assist ance is available to you, 24 hours a day,
365 days a year, for emer gency roadsideassistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Flat Tire
●Accident/Collision (One-way tow – loaner vehicle not
included)
●Out of Gas
●Lock-out service
●Dead 12V Battery
All Roadside Assist ance services are provided exclu-
sively by Cross-Country Motor Club, Inc., Boston,
Massachusetts 02155, except in Alaska, California,
Oregon, Wisconsin and Wyoming, where services are
provided by Cross-Country Motor Club of California,
Inc., Boston, Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-800-662-6200, and
advise the Roadside Assistance Representative of your
name, the vehicle identification number (VIN) of your
car, your location, and the nature of the problem. (When
travelling in Canada call 1-800-835-0221.) The VIN can
be found imprinted on a plate affixed to the upper
dashboard on the driver’s side of your Infiniti. The VIN is
also printed on the permanent Infiniti Total Ownership
® Program card which will be sent to you approximately
6 weeks after purchase of your new Infiniti.
COVERAGE
Roadside Assistance is provided for all Infiniti vehicles
from the date the vehicle is delivered to the first retail
buyer or otherwise put into use, whichever is earlier, for
a period of 48 months, without regard to mileage.
Roadside Assistance is available to an yone operating
the Infiniti vehicle with the authorization of the owner.
[For purpose of Roadside Assist ance benefits, “owner”
includes the lessee of a leased vehicle.] These services
are transferable with the resale of the vehicle for the
time remaining on the original Infiniti new vehicle lim-
ited warranty coverage period. Roadside Assistance is
available throughout the Continental United States and
Canada.
ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are expe-
riencing, the R oadside Assistance Represent ative will
determine the appropriate roadside assistance and/or
flatbed (towing) service to be dispatched. In most
cases, minor disablement services such as flat tire
change, lock-out service, out-of-gas delivery, etc., can
be performed onsite so that you can be on the road
again as soon as possible. There is no charge for the
dispatch of onsite or towing service. Any charges for the
replacement of keys, gas or non-warranty items will be
your responsibility at the time of the repair or service.
Whenever possible, flatbed (towing) service will be dis-
patched for mechanical disablements or accident/ col-
lisions which render the vehicle inoperative. There is no
charge for the towing service. Roadside Assistance will
arrange to transport the vehicle to the nearest Infiniti
retailer , if one is located within 250 miles, or to another
authorized alternate service facility. Warranty covered repairs will be provided for under the terms of the appli-
cable express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will be your
responsibility.
NOTE:
You may be required to sign a receipt at the time of
disablement to acknowledge receipt of the Roadside
Assistanc
e service rendered.
EXCLUSIONS
Roadside Assistance is not a warrantyand is not pro-
vided under any Infiniti or Nissan warranty, butisa
service which is provided to you as part of the Infiniti
Total Ownership Experience ® to minimize any unfore-
seen vehicle operation inconvenience. Potential liabil-
ity is expressly limited to the cost of the listed benefits
and does not extend to incidental or consequential
damages such as loss of use inconvenience, loss of pay,
or commercial loss.
Roadside Assistance benefits exclude any costs related
to repairs, parts replacement, labor, etc. which are in-
curred as a result of accident/ collision, vehicle abuse,
racing, vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also excluded are
services for snow tires, repair to studs, mounting or
demounting of snow chains, and any fines, fees or taxes
which are associated with impound towing as a result of
actual or alleged violation of any laws or regulations.
(Continued on next page)
44 INFINITI TOTAL OWNERSHIP EXPERIENCE ® BENEFITS