INFINITI Q50 HYBRID 2018 Warranty Information Booklet
Manufacturer: INFINITI, Model Year: 2018, Model line: Q50 HYBRID, Model: INFINITI Q50 HYBRID 2018Pages: 60, PDF Size: 0.27 MB
Page 21 of 60
17
Chief, Mobile Source Division, Air Resources
Board, 9528 Telstar Ave., El Monte, CA. 91731.
OTHER OBLIGATIONS
Infiniti does not authorize any person to create
for it any other warranty, obligation or liability
in connection with this vehicle.
The Emission Warranty for 2018 vehicles
certified for sale in California may be subject
to future administrative or judicial action. As a
result, this warranty may be changed. Infiniti
will make those changes required by future
law, regulation, or judicial or administrative
action. In addition, Infiniti reserves the right
to change the terms of the warranty to be
consistent with these actions.
2018 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES¹
Page 22 of 60
18RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS
RECOMMENDATION FOR
MAINTENANCE SERVICE AND
REPLACEMENT PARTS
To assure best results and to maintain the
original quality built into the emission control
systems, it is recommended that parts and
accessories supplied by Infiniti for use on
Infiniti vehicles be used when servicing or
repairing the systems.
THE WARRANTY OBLIGATIONS ARE NOT
DEPENDENT UPON THE USE OF ANY
PARTICULAR BRAND OF REPLACEMENT
PARTS AND THE OWNER MAY ELECT TO
USE NONGENUINE INFINITI PARTS FOR
REPLACEMENT PURPOSES.
The use of replacement parts which are
not equivalent to genuine Infiniti parts may
reduce the effectiveness of the emission
control system.
Therefore, if it becomes necessary to use other
than genuine Infiniti parts, the owner should
assure himself that such parts are warranted
by their manufacturer to be equivalent in
quality to genuine Infiniti parts.
MAINTENANCE, REPLACEMENT OR REPAIR
OF THE EMISSION CONTROL DEVICES AND
SYSTEMS MAY BE PERFORMED BY ANY
AUTOMOTIVE REPAIR ESTABLISHMENT
OR INDIVIDUAL USING ANY EQUIVALENT
REPLACEMENT PART.HOWEVER, UNLESS OTHERWISE
AUTHORIZED BY LAW, WARRANTY
SERVICE MUST BE PERFORMED BY AN
AUTHORIZED INFINITI RETAILER.
The emission standards may be satisfied by
having the vehicle inspected periodically and
by following the requirements outlined in
the Emission Control System Maintenance
Schedules in your Owner’s Manual.
Page 23 of 60
19SEAT BELT LIMITED WARRANTY
WHO IS THE WARRANTOR
Infiniti1 warrants all parts of your 2018 Infiniti
vehicle seat belt system supplied by Infiniti.
WHAT IS COVERED AND FOR
HOW LONG
This warranty covers any seat belt or related
component, supplied by Infiniti for use on Infiniti
vehicles, that fails to function properly during
normal use within ten (10) years of the date the
vehicle is delivered to the first retail buyer or
put into service, whichever is earlier. Warranty
repairs are free of charge for parts and labor.
WHAT IS NOT COVERED
• Damage or failure due to misuse, alteration, accident or collision damage. (Proper use is
outlined in your Owner’s Manual.)
• Color fading, spotting or other cosmetic items when the belt is otherwise functioning
properly.
• Airbags and related electronic control systems which are covered by the Powertrain
warranty.
OBTAINING WARRANTY SERVICE
You must take the vehicle to an authorized
Infiniti retailer in the United States or Canada
during regular business hours at your expense
in order to obtain warranty service. The names
and addresses of authorized Infiniti retailers
are listed in telephone directories.
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF
DAMAGES
This warranty does not cover incidental
or consequential damages such as loss of
the use of the vehicle, inconvenience or
commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
1 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which di stributes Infiniti vehicles in the United States.
Page 24 of 60
20LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI
ACCESSORIES1
WHAT IS COVERED
Infiniti2 warrants to correct defects in
materials or workmanship in all genuine
Infiniti replacement parts, and Genuine Infiniti
accessories, distributed by Infiniti North
America in the United States, installed and
used on Infiniti (if an appropriate use and
application of the part or accessory) vehicles
only, except as described under the caption
below, “WHAT IS NOT COVERED.”
HOW LONG IS THE WARRANTY
Except for replacement audio components,
this warranty is for 12 months or 12,000
miles from the date of installation or purchase,
whichever is earlier. However, the warranty
on Genuine Infiniti replacement parts, and
Genuine Infiniti accessories installed in an
Infiniti vehicle while the vehicle is covered by
a Infiniti warranty, which would have covered
the part had it been installed in the vehicle at
manufacture will not end before the end of
that warranty.
REPLACEMENT AUDIO
COMPONENTS
A replacement Radio, Amplifier, Navigation,
Bluetooth, control unit, or Compact Disc
Player/Auto Changer supplied by Infiniti
is covered for 12 months from the time of
installation or the balance of the Basic Vehicle Warranty as it applies to audio components,
whichever is greater.
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF
DAMAGES
This warranty does not cover incidental
or consequential damages such as loss of
the use of the vehicle, inconvenience or
commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
WHAT IS NOT COVERED
This warranty does not cover:
1.
Tires or batteries. These items are covered by
separate warranties.
2. Infiniti Motorsports and NISMO R-tune
parts, including NISMO Legacy parts are
sold “AS IS” without warranties, express or
implied unless expressly prohibited from
doing so by applicable law, in which case the
warranty provided is the minimum required
by law.
3. Normal maintenance service and parts
replacement as outlined in the maintenance
schedule of your Owner’s Manual.
4. Damage or failures of parts resulting from: ßMisuse (your Owner’s Manual is your guide
to proper use).
ß Accident, theft, fire, driving through water
resulting in engine water ingestion.
ß Chemical fallout, tree sap, salt, sand, hail,
flood or other environmental conditions
ß Modification or improper repair of the
part or of the vehicle in which the part is
installed.
ß Use of parts not equivalent in quality or
design to parts supplied by Infiniti.
ß Lack of performance of required
maintenance services as outlined in your
Owner’s Manual.
(Continued on next page)
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect onthe date of purchase.
2 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which di stributes Infiniti vehicles in the United States.
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21
ßUse of improper or dirty fuel, fluids or
lubricants.
ß Normal wear and tear, including dings,
dents, chips or scratches.
5. Salvage Title. This warranty does not cover
damage, failures or corrosion to any Infiniti
replacement part, Genuine NISMO S-Tune
Part, or Genuine Infiniti or Infiniti Accessory,
installed in the vehicle, if the vehicle is issued
a “salvage” or similar title including, but not
limited to junk, scrap, rebuilt, or flooded
titles, under any state’s law. (This exclusion
does not extend to new Genuine Infiniti
replacement parts, NISMOS-tune parts
or Genuine Infiniti or Infiniti accessories,
installed in an Infiniti vehicle after the
issuance of a “salvage” or similar title.)
WHAT YOU MUST DO
In order to obtain warranty service you must
deliver the warranted part or accessory, or
the vehicles, on which the part or accessory
is installed, to an authorized Infiniti retailer in
the United States or Canada at your expense
with proof of purchase (parts invoice or service
repair order from an authorized Infiniti retailer).
The names and addresses of authorized Infiniti
retailers are listed in telephone directories.
You must also pay for labor charges to remove
and replace the part or accessory if it was
not originally installed on your vehicle by an
authorized Infiniti retailer.
WHAT INFINITI WILL DO
If the part or accessory to be repaired was
originally installed by an authorized Infiniti
retailer, it will be removed and reinstalled
after repair at no charge for parts and labor.
If the part or accessory was not installed
by an authorized Infiniti retailer, the part or
accessory will be repaired or exchanged only.
Any needed parts replacement will be made
using Genuine Infiniti or Infiniti approved new
or remanufactured parts at Infiniti’s option.
LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI
ACCESSORIES1
Page 26 of 60
22INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY¹
Infiniti2 warrants to the Original Repairing
Vehicle Owner and subsequent owners of
the vehicle that Infiniti will either repair or
replace the Genuine Infiniti Outer Sheet
Metal Replacement Panels you install or have
installed on your Infiniti vehicle should the
purchased panels develop inside out rust-
through corrosion perforation. Replacement
sheet metal panels must be installed on
vehicles owned and operated in the United
States and Canada.
Infiniti warrants that the replacement and
refinishing of panels will be carried out at no
cost subject to the limitations and exclusions
listed below under the heading “WHAT IS NOT
COVERED”.
WHAT IS NOT COVERED
This warranty becomes void when damage
results from:
1. Accidents, collision, faulty installation,
or any alteration to the panel, panels, or
vehicle that could be reasonably expected
to affect the performance of the covered
panel.
2. Environmental conditions, such as hail,
lightning, or acid rain.
3. Vehicle neglect, abuse, or use of the
vehicle for unintended purposes. 4.
Stone chips, scratches, or other paint
damage that lead to surface rust damage.
5. Cleaning and polishing chemicals, and
solvents, including improper undercoating,
or other rust prevention materials.
WHAT YOU MUST DO
The purchaser must present the original
receipts and/or repair orders to an Infiniti
retailer in order to invoke this warranty.
The retailer will then validate and verify
warranty coverage prior to authorization for
replacement or repair of the panels.
WHAT INFINITI WILL DO
Infiniti will pay for the cost of the repair,
including parts, labor, paint, and supplies
necessary to repair or replace and refinish the
panels purchased.
The repair may be completed at an authorized
Infiniti retailer’s collision repair shop or an
independent collision repair shop that will
install Genuine Infiniti replacement parts.
Whether an Infiniti retailer collision repair shop
or independent collision repair shop completes
the repair, only authorized Infiniti retailer
personnel or authorized Infiniti personnel can
approve a repair or replacement under this
warranty.
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF
DAMAGES
This warranty does not cover incidental
or consequential damages such as loss of
the use of the vehicle, inconvenience or
commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date
of purchase.
2 For purposes of this warranty, Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States.
Page 27 of 60
23REPLACEMENT 12V BATTERY LIMITED WARRANTY¹
WHAT IS COVERED?
Infiniti2 warrants your Genuine Infiniti
Replacement 12V Battery as described below
except as stated under “What is not covered?”
This warranty covers defects in materials and
workmanship.
HOW LONG IS THE WARRANTY
AND WHAT WILL INFINITI DO
If your 12V replacement battery becomes
unserviceable within the first 24 months of
service Infiniti will replace your 12V battery,
including labor, without charge, providing the
12V battery was originally installed in your
vehicle by an authorized Infiniti retailer.
If the 12V replacement battery becomes
unserviceable after 24 months of use, Infiniti
will provide a replacement battery at a reduced
price, charging only for the portion of the life
of the12V battery actually used. This is called a
“pro-rata adjustment”. You will be responsible
for all labor charges for the replacement of the
12V battery.
This warranty and the “pro-rata adjustment”
end 84 months after the date of the 12V
battery’s purchase or installation, whichever is
earlier.
WHAT IS NOT COVERED?
This warranty does not cover: 1. Damage or failure resulting from:
ß Accident, theft, fire or freezing.
ßMisuse of the 12V battery or vehicle in
which it is installed, including the use in
applications for which the 12V battery was
not designed. Proper use is described in
the vehicle’s Owner’s Manual.
ß Improper installation or 12V battery
charging.
ß Vehicle electrical malfunctions not covered
by your New Vehicle Limited Warranty.
ß Modification or improper repair of the
vehicle or a part of the vehicle.
ß Use of parts not equivalent in quality
or design to parts supplied by Infiniti or
Nissan.
ß Environmental conditions, including, but
not limited to flood, and salt spray or salt
water.
2. Normal maintenance service and recharging
of discharged batteries.
3. 12V batteries in service more than 84
months.
4. Salvage Title. This warranty does not cover
damage, failure, or corrosion to any Genuine
Infiniti battery installed in the vehicle, if the
vehicle is issued a “salvage” or similar title
unless state law expressly states otherwise. (This exclusion does not extend to a new
Genuine Infiniti battery installed in the vehicle
after the issuance of a “salvage” or similar title).
WHAT YOU MUST DO
In order to obtain warranty service, you must
deliver the warranted 12V battery or the
vehicle in which the 12V battery is installed
to an authorized Infiniti retailer in the U.S. or
Canada at your expense, with proof of purchase
(parts invoice or service repair order from an
authorized Infiniti retailer). The names and
addresses of authorized Infiniti retailers are
listed in telephone directories or
Infiniti.com.
If the “pro-rata adjustment” applies, you
must pay for the portion of the 84 month
warrantable life that you actually used. The
amount you pay is computed in two steps.
First, the client pay percentage is determined
from the chart shown below based upon the
months of actual battery service.
Months
In ServiceClient Pay
Percentage
0—24 0%
25—32 25%
33—50 50%
51—84 75%
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date
of purchase.
2 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States of America.
(Continued on next page)
Page 28 of 60
24
Second, the current suggested retail price of
the new 12V battery is multiplied by the client
pay percentage. For example, should the 12V
battery fail after 40 months of service you
would pay 50% of the suggested retail price of
the new 12V battery.
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF
DAMAGES
This warranty does not cover incidental
or consequential damages such as loss of
the use of the vehicle, inconvenience or
commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
REPLACEMENT 12V BATTERY LIMITED WARRANTY¹
Page 29 of 60
25BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
ORIGINAL EQUIPMENT
PASSENGER AND LIGHT TRUCK
TIRES INCLUDING RFT TIRES
WITH RUN-FLAT TECHNOLOGY
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE
and FIRESTONE brand passenger and light
truck tires, including RFT and temporary
spare tires, originally installed by the vehicle
manufacturer on a new vehicle. You are
covered under the terms of this Limited
Warranty if the tire was produced after July
4, 2004 (DOT serial 2704 or later) and has
been used only on the vehicle on which it was
originally installed in non-commercial service.
WHAT IS WARRANTED AND FOR
HOW LONG
Before wearing down to 2/32 inch (1.6 mm)
remaining original tread depth (i.e. worn down
to the top of the built-in indicators in the tread
grooves) and within 6 years from the date of
purchase (proof of purchase date required;
without proof of purchase date, then within 6
years from the date of tire manufacture), for
any reason other than those excluded in the
section entitled “What This Limited Warranty
Does Not Cover,” any eligible tire that
becomes unusable for any reason within the
manufacturer’s control will be replaced with
an equivalent new tire on the basis set forth in
this Limited Warranty.
WHAT THE WARRANTY DOES
NOT COVER
This Limited Warranty does not cover the
following:
1. Tire damage or irregular wear due to:
A. Road hazards, including, without
limitation: Puncture, cut, impact break,
stone drill, bruise, bulge, snag, etc.
B. Improper use or operation, including,
without limitation: Improper inflation
pressure, overloading, tire/wheel
spinning, use of an improper wheel, tire
chain damage, misuse, misapplication,
negligence, tire alteration, or for racing
or competition purposes.
C. Insufficient or improper maintenance,
including, without limitation: Failure
to rotate tires as recommended in this
manual, wheel misalignment, worn
suspension components, improper tire
mounting or demounting, tire/wheel
assembly imbalance, or other vehicle
conditions, defects, or characteristics.
D. Contamination or degradation by
petroleum products or other chemicals,
fire or other externally generated heat, or
water or other material trapped inside the
tire during mounting or inflation. E.
Improper repair. Improper repair voids
this Limited Warranty.
F. For RFT tires only, improper run-flat or
low tire pressure operation, including,
without limitation: Exceeding speed,
distance, or other run-flat/ low pressure
operation limitations.
2. Rapid tread wear or wear-out. Original equipment tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from
date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch
(0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler
material that was not originally applied or
inserted by the tire manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside
the United States and Canada.
8. The cost of applicable federal, state, and
local taxes.
9. Failure to follow any of the safety and
maintenance recommendations or warnings
contained in this manual.
This Limited Warranty is in addition to and/or
may be limited by any other applicable written
warranty you may have received concerning
special tires or situations.
(Continued on next page)
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REPLACEMENT PRICE
Radial passenger and light truck tires adjusted
under this Limited Warranty will be replaced
free of charge during the first 25% of tread
wear or within 12 months from the date of
purchase (proof of purchase date required;
without proof of purchase date, then within
12 months from the date of tire manufacture),
whichever occurs first. During the free
replacement period, mounting and balancing
are included free of charge.
To determine the replacement price after the
free tire replacement period, the percent of
used tread wear is multiplied by the current
selling price for the replacement tire(s). The
appropriate taxes, mounting, balancing,
disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at
retailers (subject to retailer discretion) at a
predetermined “Adjustment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this
Limited Warranty, it will be covered by the
manufacturer’s warranty, if any, given on that
tire at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty
will only be made at an authorized Bridgestone
Firestone retailer. Consult a phone directory
(often listed in the Yellow Pages under"Tire Retailers" or the internet at www.
bridgestonetire.com for the location nearest
you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state or in Canada
from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone
Firestone North American Tire, LLC disclaims
all other warranties, including but not limited
to the implied warranties of merchantability
and fitness for a particular purpose and
any liability for incidental, consequential
damages, loss of time, loss of vehicle use or,
inconvenience. Some states do not allow
the exclusion or limitation of incidental
or consequential damages, so the above
limitation or exclusion may not apply to you.
This Limited Warranty applies only to
consumers actually using the tire in the United
States and Canada. For warranty conditions
outside the United States and Canada, see
your local Bridgestone Firestone distributor.
Obligations under this policy may not be
enlarged or altered by anyone.
In accordance with Federal Law, this Limited
Warranty has been designated as a "Limited
Warranty.” Nothing in this Limited Warranty
is intended to be a representation that tire
failures cannot occur. This Limited Warranty is given in the United States by Bridgestone
Firestone North American Tire, LLC, 535
Marriott Dr., Nashville, TN 37214 and in
Canada by Bridgestone Firestone Canada Inc.,
5770 Hurontario St., Suite 400, Mississauga,
Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid,
we require you to have your tires regularly
inspected and rotated per the vehicle Owner’s
Manual and to furnish proof of same in order
to receive an adjustment. Such proof should
show the date, mileage, and servicing location.
A sales receipt containing this information
will suffice. It is your obligation to maintain
proper tire inflation pressures as specified by
the vehicle manufacturer and to operate the
vehicle within tire/vehicle load capacity and
speed limitations. It is also your obligation
to maintain proper wheel alignment and
tire/wheel assembly balance. To request an
adjustment, you must present the tire to an
authorized Bridgestone Firestone retailer.
Complete and sign the client section of the
Bridgestone Firestone North American Tire,
LLC Limited Warranty adjustment form and
pay appropriate replacement price, taxes,
disposal fee, and service charges, if any.
(Continued on next page)
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY