INFINITI Q50 HYBRID 2018 Warranty Information Booklet

47
7. Check the tire’s cold inflation pressure
monthly and maintain at 60psi (4.2kg/cm2)
even when not in use.
8. The high-pressure spare tire should not be
used with any other rim nor should standard
tires, wheel covers, or trim rings be used on
the high-pressure spare tire rim which was
originally installed.
9. When the tread wear indicator appears on
the tire, replace it only with the same type
spare tire.
10. Do not enter an automatic carwash with a
temporary spare tire fitted.
11. Do not make a sharp turn or apply the brakes suddenly when driving on a high-
pressure temporary spare.
NOTE: When using any temporary type spare
tire, be sure to follow the vehicle Owner’s
Manual instructions.
TIRE STORAGE
All tires should be stored in a cool dry place
indoors so that there is no danger of water
collecting inside them.
When tires are stored they should be stored
in a cool place away from sources of heat
and ozone such as hot pipes and electric
generators. Be sure that surfaces on which
tires are stored are clean and free from grease,
gasoline or other substances which could
deteriorate the rubber. (Tires exposed to these
materials during storage or driving could be
subject to sudden failure.)
To Avoid Damage to your Tires and Possible
Accident:
• Check tire pressure at least once a month when tires are cold and before long trips.
• Do not underinflate/overinflate.
• Do not overload.
• Drive at moderate speeds, observe legal limits.
• Avoid driving over potholes, obstacles, curbs or edges of pavement.
• Avoid excessive wheel spinning.
• If you see any damage to a tire, replace with spare and see the tire manufacturer’s
retailer or your Infiniti retailer.
For further information, the Consumer Tire
Guide on passenger tire care, safety and
mileage performance is available in the United
States by writing the Tire Industry Safety
Council, Box 1801, Washington, D.C. 20013.
IMPORTANT TIRE SAFETY INFORMATION¹

48INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS
ROADSIDE ASSISTANCE
As part of the Infiniti Total Ownership
Experience® , Roadside Assistance is available
to you, 24 hours a day, 365 days a year, for
emergency roadside assistance should the
need arise for any of the following items:
• Mechanical Breakdown
• Flat Tire
• Accident/Collision (One-way tow – loaner vehicle not included)
• Out of Gas
• Lock-out service
• Dead 12V Battery
All Roadside Assistance services are provided
exclusively by Cross-Country Motor Club,
Inc., Boston, Massachusetts 02155, except
in Alaska, California, Oregon, Wisconsin and
Wyoming, where services are provided by
Cross-Country Motor Club of California, Inc.,
Boston, Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCEShould one of the disablements listed
above occur, simply call the toll free number,
1-800-662-6200, and advise the Roadside
Assistance Representative of your name, the
vehicle identification number (VIN) of your car,
your location, and the nature of the problem.
(When travelling in Canada call 1-800-835-
0221.) The VIN can be found imprinted on
a plate affixed to the upper dashboard on
the driver’s side of your Infiniti. The VIN is
also printed on the permanent Infiniti Total Ownership
® Program card which will be sent
to you approximately 6 weeks after purchase
of your new Infiniti.
COVERAGERoadside Assistance is provided for all Infiniti
vehicles from the date the vehicle is delivered
to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of 48
months, without regard to mileage.
Roadside Assistance is available to anyone
operating the Infiniti vehicle with the
authorization of the owner. [For purpose of
Roadside Assistance benefits, “owner” includes
the lessee of a leased vehicle.] These services
are transferable with the resale of the vehicle
for the time remaining on the original Infiniti
new vehicle limited warranty coverage period.
Roadside Assistance is available throughout
the Continental United States and Canada.
ON-SITE AND TOWING SERVICEDepending on the type of vehicle problem you
are experiencing, the Roadside Assistance
Representative will determine the appropriate
roadside assistance and/or flatbed (towing)
service to be dispatched. In most cases, minor
disablement services such as flat tire change,
lock-out service, out-of-gas delivery, etc., can
be performed onsite so that you can be on
the road again as soon as possible. There is
no charge for the dispatch of onsite or towing
service. Any charges for the replacement of
keys, gas or non-warranty items will be your
responsibility at the time of the repair or
service. Whenever possible, flatbed (towing) service
will be dispatched for mechanical disablements
or accident/ collisions which render the vehicle
inoperative. There is no charge for the towing
service. Roadside Assistance will arrange to
transport the vehicle to the nearest Infiniti
retailer , if one is located within 250 miles,
or to another authorized alternate service
facility. Warranty covered repairs will be
provided for under the terms of the applicable
express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will
be your responsibility.
NOTE: You may be required to sign a receipt at
the time of disablement to acknowledge receipt
of the Roadside Assistance service rendered.
EXCLUSIONSRoadside Assistance is not a warranty and
is not provided under any Infiniti or Nissan
warranty,
but is a service which is provided
to you as part of the Infiniti Total Ownership
Experience
® to minimize any unforeseen
vehicle operation inconvenience. Potential
liability is expressly limited to the cost of
the listed benefits and does not extend to
incidental or consequential damages such
as loss of use inconvenience, loss of pay, or
commercial loss.
Roadside Assistance benefits exclude any
costs related to repairs, parts replacement,
labor, etc. which are incurred as a result of
accident/collision, vehicle abuse, racing,
(Continued on next page)

49
vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also
excluded are services for snow tires, repair
to studs, mounting or demounting of snow
chains, and any fines, fees or taxes which are
associated with impound towing as a result
of actual or alleged violation of any laws or
regulations.
EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown
more than 100 miles from your primary
residence, you may be eligible for the following
reasonable trip interruption benefits:
• Meals
• Lodging
• Substitute transportation
• Costs to reunite the vehicle and owner, after warranty repairs have been completed.
The Roadside Assistance Representative, (toll
free number 1-800-662-6200), will explain
Emergency Travel Expense/Trip Interruption
benefits in detail and provide authorization
of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some
situations you may be required to pay for
these benefits initially. If so, the representative
will provide instructions for reimbursement
procedures. You must keep records of these
expenses and submit them upon request.
Emergency Travel Expense/Trip Interruption
Benefits are not available for accident/collision
and/or other nonwarrantable disablements.
SERVICE LOAN CAR PROGRAM
As part of The Infiniti Total Ownership
Experience®, a participating Infiniti retailer
will provide you with a complimentary
Infiniti Service Loan Car when you present
your Infiniti vehicle for warranty repair to
a participating Infiniti retailer during the
new vehicle limited warranty basic coverage
period, subject to availability and the eligibility
requirements listed below.
The Eligibility Requirements for Service Loan
Car are as follows:
• Only available during the 4 years/60,000 mile Infiniti New Vehicle Limited Warranty
basic coverage period.
• You must be 21 years of age or older with a valid U.S. driver’s license.
• You must provide proof of primary insurance.
• You must schedule the service appointment in advance.*
• Other restrictions apply to loan car including mileage use and days use limitations.**
*Depending upon availability, exceptions to
the service appointment requirement may be
made in the event your vehicle is inoperable
due to unexpected mechanical failure. In such
a circumstance the participating Infiniti retailer
will strive to provide you with a Service Loan
Car if possible. ** Ask your retailer for details.
NOTE: This program is NOT a warranty,
and is NOT part of the Infiniti New Vehicle
Limited Warranty , but rather a benefit of The
Total Ownership Experience
®. This program is
subject to change without notice at any time.
INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS

50INFINITI ELITE EXTENDED PROTECTION PLAN
LONG TERM PROTECTION FOR
YOUR INFINITI...
For extra peace of mind, you can choose from
a full suite of Infiniti Elite® Assurance Products
to protect your investment in new or pre-
owned Infiniti vehicles, including: Extended
Protection Plan, Prepaid Maintenance Plan,
Tire & Wheel Protection Plan, Theft Protection
Plan, Key Replacement Plan, and our bundled
Platinum Protection Plan that provides Tire
and Wheel Road Hazard Protection, Paintless
Dent Repair Windshield Repair and Emergency
Roadside Assistance.
Backed by Infiniti and designed exclusively for
Infiniti owners, our Extended Protection Plan
and Prepaid Maintenance Plan are available
in a variety of coverage levels and time and
mileage intervals, enabling you to customize
a plan to suit your personal driving habits and
length of ownership. Infiniti Elite
® Assurance
Products provide you with quality long-term
protection and enhanced peace of mind. Just a few of its major features:
1.
With Infiniti Elite
® Extended Protection
Plan, you can choose coverage for up to 8
years/120,000 miles to help guard against
rising repair costs.
2. Repairs are performed at participating Infiniti retailers throughout the U.S.,
excluding U.S. Territories. Repairs at these
retailers are performed by factory-trained
technicians using Genuine Infiniti or Infiniti-
approved new or remanufactured parts
to maintain your vehicle in top running
condition.
3. Payment-free service, other than your
deductible (if applicable). retailers are paid
directly by Infiniti.
4. All Infiniti Elite
® Extended Protection Plans
are transferable to subsequent owners, thus
ensuring flexibility of your investment and
helping to enhance the resale value of your
Infiniti.
5. Customer assistance is available throughout the U.S. at any Infiniti retailer, or by calling
1-800-662- 6200. 6. 0% financing is
available for qualified applicants for
Extended Protection Plans and Prepaid
Maintenance Plans.
YOU SIMPLY CAN’T GET BETTER
LONG-TERM PROTECTION FOR
YOUR MONEY THAN WITH INFINITI
ELITE
®!For details, please contact your authorized
Infiniti retailer, visit infinitiusa.com or complete
the attached business reply card (no postage
necessary) and mail it to:
Infiniti Elite
® Protection Program Headquarters
P.O. Box 685004
Franklin, TN 37068-9965
We will send you a complete information packet
— the quicker you act, the sooner you can enjoy
the full protection of an Infiniti Elite
® service
contract.
NOTE: Infiniti Elite
® service contracts for
Infiniti vehicles can only be purchased from an
authorized Infiniti retailer. Vehicles in-service
less than 6 months and have less than 6,000
miles are eligible for a new Infiniti Elite
® service
contract. Pre-owned plans are available at the
time of sale for vehicles within ten (10) model
years and fewer than 100,000 actual vehicle
miles, or post-sale if the vehicle is still under
the factory New Vehicle Powertrain Limited
Warranty (6 years/70,000 miles). See your
local Infiniti retailer for details.
Elite Protection Program®

NO POSTAGENECESSARY IF MAILED IN THE
UNITED STATES
BUSINESS REPLY MAIL
FIRST-CLASS MAIL PERMIT NO. 97 FRANKLIN TN
POSTAGE WILL BE PAID BY ADDRESSEE
INFINITI DIVISION
NISSAN NORTH AMERICA, INC
PO BOX 685003
FRANKLIN TN 37068-9970

CHANGE OF ADDRESS OR SUBSEQUENT OWNERSHIP NOTIFICATION
CHANGE OF ADDRESS OR SUBSEQUENT OWNERSHIP NOTIFICATION
It is not necessary to return this card to start your warranty coverage.
† NAME/ADDRESS CHANGE †SUBSEQUENT OWNERSHIP
Please check one of the above boxes.
If you recently changed your address, or purchased your Infiniti as a used vehicle, please complete and mail this
post card. Such notification is necessary for your own safety, even after expiration of the original warranty. This
will allow Nissan to pass all recall information on to you if required.
Vehicle Identification No.
Title (Check One) †Mr. †Miss †Mrs. †Ms. †Dr. †Reverend †Business
First Name M.I.
Last Name or Business Name Suffix-
Jr./Sr./Other
Address (Street or P.O. Box)
City State
Zip Code Area Code Phone Number
Email Address
WB09E-0INFU1 02/17

NO POSTAGENECESSARY IF MAILED IN THE
UNITED STATES
BUSINESS REPLY MAIL
FIRST-CLASS MAIL PERMIT NO. 97 FRANKLIN TN
POSTAGE WILL BE PAID BY ADDRESSEE
INFINITI ELITE PROTECTION PROGRAM
PO BOX 685004
FRANKLIN TN 37068-9965

PLEASE SEND ME ADDITIONAL INFORMATION ABOUT INFINITI’S ELITE
PROTECTION PROGRAM
Elite Protection Program®
Name Evening Phone No.

Address Day Phone No.
City State Zip
Model Year Purchase Date
Dealer Name City State
WB09E-0INFU1 02/17
( )
( )

OWNER INFORMATIONOwner’s Name
Address
City State Zip CodeVEHICLE INFORMATIONDate of Delivery Mileage at Delivery
Selling Dealer Name
Address
City State Zip Code
Vehicle Identification Number
MilesINFINITI ELITE EXTENDED PROTECTION PLAN INFORMATIONPolicy No. Expiration Date
Months of Coverage Expiration Mileage
Infiniti Extended Protection Plan coverage must be confirmed. See your Agreement for details.ODOMETER REPLACEMENTDate MileageMiles
Dealer Name
Address
City State Zip Code
Note: Read this booklet carefully and keep it in your vehicle. Present it to an authorized Infiniti dealer when warranty service is required. It should remain with your
vehicle when you sell it so subsequent owners will know of any remaining
warranty coverage.

Printing : May 2017
Publication No.: Printed in the U.S.A. WB18EA IHEVU0