phone INFINITI QX30 2017 Service Manual

Phone command
1st command 2nd command 3rd command 4th command Action
Phone Favorites
<1-6>Access frequently called contacts by storing into them in the favorite list.


Redial Make a call to the last outgoing phone number.
International Call Makes an international call by allowing more than 11 digits to be spoken.
You may need to include the international call prefixes and country codes.
Add Phone Use this command to connect a compatible Bluetooth® device to the system. Follow
the on screen instructions to complete the pairing process from your handset.
Call Work <1 - 6> To call someone’s work place, say the person’s name stored in the phonebook on your
cellular phone between “Call” and “Work”.
Call Cellular <1 - 6> To call someone’s cellular phone, say the person’s name stored in the phonebook on
your cellular phone between “Call” and “Mobile”.
Call Home <1 - 6> To call someone’s home, say the person’s name stored in the phonebook on your
cellular phone between “Call” and “Home”.
Call Other <1 - 6> To call someone at a place categorized as “Other”, say the person’s name stored in the
phonebook on your cellular phone between “Call” and “Other”.
NOTE
The system can read out SMS text messages in
voice. However, it cannot always read the text
correctly.
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Notes on operating audio by voice recognition:
•An audio device connected via Bluetooth®
cannot be operated with the Voice Recogni-
tion system. Source change is only available
for Bluetooth® streaming Audio.
•Song title and Artist name information will
be overwritten when another iPod
R/iPhone
Ris connected after song titles and artist
names in the previously connected iPod
R/
iPhon
Re have been installed.
•If two USB devices are connected at the same
time, voice operation will only be available for
use with one registered and selected device.When selecting “YES” in the pop-up screen that
displays after a new USB audio device is con-
nected, the USB audio device is registered in
the voice recognition system and is selected
automatically. One iPod and one USB device
can be registered in the system. If a USB audio
device is newly registered, old data is overwrit-
ten. It may take a few moments to register an
audio device. If you want to enable voice opera-
tion for music stored on a previously registered
audio device, select the device you want to use
in advance.
Voice recognition settingsin the5. Starting
and drivingsection
Even when a device has been previously
registered, simply connecting the device will
not result in it being selected automatically.
•The Voice Recognition system may not func-
tion when the song information is too long
(artist names, album titles, song titles and
playlists, etc.).
•The SXM function will not operate without a
subscription to SiriusXM Satellite Radio.
Information command
1st command 2nd command Action
Information Voice Menu Connects to the INFINITI InTouchTMServices Response Specialists. Refer to the Navigation Owner’s Manual for details.
Operator Connects to the INFINITI InTouchTMServices Response Specialists. Refer to the Navigation Owner’s Manual for details.
Where am I?* Displays the information of the current position.
Fuel Prices Displays the fuel prices.
Weather Forecast Displays the weather forecast.
Current Weather Displays the nearby weather (current weather).
Sports Scores Displays the sports scores.
Traffic Information* Turns the traffic information system on or off.
Route Information* Displays the route information.
*: Models with navigation system only.
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SETTINGS MENU
The Infiniti InTouch system can be customised to make it easier for you to use by adjusting various settings.
Push

Bluetooth® streaming audio
Symptom Possible cause Possible solution
Registration cannot be performed. The Bluetooth® audio device is not compatible with
the in-vehicle audio system.Check the Owner’s Manual for the Bluetooth® audio
device.
The PIN code is incorrect. Check the PIN code for the Bluetooth® audio device
that is to be registered.
Check that the PIN code for the Bluetooth® audio
device is consistent with that for the in-vehicle audio
system.
Another Bluetooth® device is used in the vehicle. Turn off the other Bluetooth® device and wait until
registration is completed.
Music cannot be played. The Bluetooth® audio device is not compatible with
the in-vehicle audio system.Check the Owner’s Manual for the Bluetooth® audio
device.
The system is not in the Bluetooth® audio mode. Push

BLUETOOTH® HANDS-FREE PHONE SYSTEM
Symptom Possible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the
in-vehicle hands-free phone system.Use a cellular phone compatible with the system. Visit the
website (www.infinitiusa/bluetooth) for model
compatibility.
Registration of the cellular phone has been performed
incorrectly.Check the registration procedure, and then register the
cellular phone again.
A cellular phone cannot be connected or
becomes disconnected after registration is
complete.The Bluetooth® setting of the in-vehicle hands-free
phone system is turned off.Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is turned
off.Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone is
low.Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be disrupted
depending on the location of the cellular phone.Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hand-free phone
system. Do not place the cellular phone close to the seats
or your body.
Registration of the cellular phone is not complete. Perform registration of the cellular phone.
A call to a particular phone number fails. If the system tries to make a call several times to the
same phone number (for example: the party does not
respond to the call, the party is out of the network
service area, or the call is abandoned before the party
responds), the system may reject a request to make a
call to the phone number.Turn the cellular phone off and then on again to reset the
connection.
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Symptom Possible cause Possible solution
The system does not recognize the connection
of a cellular phone and cannot receive or make
a call.The cellular phone is not compatible with the
in-vehicle hands-free phone system.Use a cellular phone compatible with the system. Visit the
website (www.infinitiusa/bluetooth) for model
compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The phone operation is limited by the functions (such
as dial lock, etc.) of the registered cellular phone.Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
Registered voice tag is cut short. Speaking of the voice tag did not fit within the
5 second recording period after the beep.Speak the voice tag within 5 seconds after the beep.
The other party cannot hear your voice. The
other party can hear your voice, but it cracks or
cuts out.The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example:
heavy rain, construction sites, inside a tunnel,
oncoming vehicles, etc.)Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too
loud.Reduce the vehicle speed, and then speak a command.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a
call.The wireless Bluetooth® connection may be disrupted
depending on the location of the cellular phone.Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a
call, the hands-free function is no longer
available.Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a
call.This is not a malfunction. Make a call again using the
hands-free function.
The other party’s voice cannot be heard. There
is no ring tone.The volume level is set to the minimum. Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
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Symptom Possible cause Possible solution
Each volume level (ring tone, incoming voice or
outgoing voice) is different.Each volume level is not adjusted properly. Adjust each volume level properly.
The antenna display is different between the
navigation screen (if equipped) and the screen
on a cellular phone. Making or receiving a call
is unavailable even though the antenna display
indicates that it is possible to do so.The antenna display varies depending on the model
of cellular phone.This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation
screen may be different from those shown on the cellular
phone screen. Use them as a reference.
A voice cannot be heard clearly when using a
cellular phone behind tall buildings.Some structures such as tall buildings, etc. may
cause irregular reflection of radio waves or completely
shut out radio waves that are used for cellular
phones.This is not a malfunction.
Noise is heard when using a cellular phone
under/near areas of elevated railroads, high
voltage electric power cables, traffic signals, or
neon billboards, etc.Electromagnetic waves that are generated from radio
devices may adversely affect the cellular phone.This is not a malfunction.
Noise is heard in the sound from the audio
system while using a cellular phone.Radio waves that are generated from a cellular phone
may adversely affect the sound from the audio
system.This is not a malfunction.
The sound skips. The cellular phone may have turned on the wireless
LAN (Wi-Fi).Turn off the wireless LAN (Wi-Fi).
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Re-register the Bluetooth® pairing information after
deleting the pairing information from both the cellular
phone and the vehicle system.
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VOICE RECOGNITION
Symptom Possible cause Possible solution
The system does not operate or fails to interpret
the command correctly.The interior of the vehicle is too noisy. Close the windows or make sure the other occupants are
quiet.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The noise generated by driving the vehicle is too
loud.Reduce the vehicle speed, and then speak the command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The command is spoken too fast. Speak the command after confirming the following: voice
guidance is announced, a tone sounds, and an icon on
the screen changes from white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between words.
The system prompts to repeat a command. Pronunciation is unclear. Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after confirming
the following: a voice guidance is announced, a tone
sounds, and an icon on the screen changes from white to
orange.
An improper command is spoken. Speak the command or a number that is displayed in
white on the screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number
spoken.Many numbers are spoken at once. Place a pause between the appropriate digits for correct
recognition by the system. When speaking a telephone
number, place a pause between area codes and dial
codes, etc.
Voice recognition does not operate, and a tone
sounds twice after pushing the<
>.The<>is pushed before the system is ready
to accept voice commands.After turning on Infiniti InTouch, wait for the voice
recognition system to be ready before giving voice
commands.
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Symptom Possible cause Possible solution
The USB memory device cannot operate with voice
recognition.Depending on the device, an iPhone
Ror iPodRmay be recognized as a USB memory device.This is not a malfunction
More than one audio device is connected to USB
port.Only one audio device can be operated with the voice
recognition system even when multiple numbers of
devices are connected. Select an audio source to operate
with the voice recognition system.
The USB/iPod operation screen is grayed out. The audio device is not connected. Connect an audio device to the system.
An audio source to be operated with the voice
recognition system has not been selected.Select an audio source to be operated with the voice
recognition system.
An error message is displayed when trying to select
a track and operate the USB/iPod.The track information is being processed for
registration by the system.Song information will be loaded into the system when a
new audio device is registered for the first time or when
the song information in the pre-registered device has
been changed. Wait for the loading to complete (this may
take from a few minutes to up to an hour).
The number of songs stored on the connected audio
device exceeds its capacity.Decrease the number of songs stored on the audio
device.
No song is stored on the audio device. Store songs on the connected audio device. Storing
songs with information such as artist name, album name,
song name, and playlist, etc., will make voice recognition
song search available.
The Navigation item is not displayed in the voice
operation menu screen.Voice Recognition command preparation for the
navigation system is not completed immediately
after the system is started.Display any screen other than the Voice Recognition
screen, and then push<
>.
The system does not correctly recognize a Point of
Interest (POI) name spoken.There are some rare cases where a POI is
unavailable by Voice Recognition but the location
can be found on the map.This is not a malfunction. Consider using an alternative
search method, like street address.
Partial or Alias name is spoken. For best results, speak the full name.
Some POI category names can only be searched
when nearby.This is not a malfunction.
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CAUTION
•The TPMS may not function properly when
the wheels are equipped with snow chains
or the wheels are buried in snow.
•Do not place metalized film or any metal
parts (antenna, etc.) on the windows. This
may cause poor reception of the signals
from the tire pressure sensors, and the
TPMS will not function properly.
It is the driver’s responsibility to set the tire
pressure to the recommended cold tire pressure
suitable for the operating situation (see
Wheels and tiresin the8. Do-it-yourself
section). Note that the correct tire pressure for
the current operating situation must first be
taught-in to the tire pressure monitor (see
Restarting TPMSlater in this section).
If there is a substantial loss of pressure, the
warning threshold for the warning message is
aligned to the reference values taught-in. Re-
start the tire pressure monitor after adjusting to
the cold tire pressure. The current pressures are
saved as new reference values. This will ensure
that a warning message will only appear if the
tire pressure drops significantly.
The tire pressure monitor does not warn you of
an incorrectly set tire pressure.TPMS is not able to warn you of a sudden loss
of pressure, e. g. if the tire is penetrated by a
foreign object. In the event of a sudden loss of
pressure, bring the vehicle to a halt by braking
carefully. Avoid abrupt steering maneuvers.
TPMS has a yellow warning lamp in the combi-
nation meter for indicating a pressure loss or
malfunction. Depending on how the warning
lamp flashes or lights up, a tire pressure that is
too low or a malfunction in TPMS is indicated:
•If the warning lamp is lit continuously, the
tire pressure on one or more tires is signifi-
cantly too low. TPMS is not malfunctioning.
•If the warning lamp flashes for around a
minute and then remains lit constantly, the
TPMS is malfunctioning.
In addition to the warning lamp, a message
appears in the vehicle information display. Ob-
serve the information on display messages (see
Safety systemsin the2. Instruments and
controlssection
It may take up to ten minutes for a malfunction
of the tire pressure monitor to be indicated. A
malfunction will be indicated by the tire pres-
sure warning lamp flashing for approximately
one minute and then remaining lit. When the
fault has been rectified, the tire pressure warn-
ing lamp goes out after you have driven for a
few minutes.The tire pressure values indicated by the ve-
hicle information display may differ from those
measured at a filling station using a pressure
gauge. The tire pressures shown by the vehicle
information display are those measured at sea
level. At high altitudes, the tire pressure values
indicated by a pressure gauge are higher than
those shown by the vehicle information display.
In this case, do not reduce the tire pressures.
The operation of the tire pressure monitor can
be affected by interference from radio transmit-
ting equipment (e.g. radio head phones, two-
way radios) that may be being operated in or
near the vehicle.Checking the tire pressure
electronically
1. Make sure that the ignition switch is in the
ON position.
2. Press the
orbutton on the
steering wheel to select the [Serv.] menu.
3. Press the
orbutton to select
[Tire Pressure].
4. Press to confirm.
The current tire pressure for each wheel will
be displayed in the vehicle information dis-
play.
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