towing INFINITI QX30 2018 Warranty Information Booklet

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LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND
STATE LAW RIGHTS EXTRA EXPENSES
- LIMITATIONS OF DAMAGES THIS
WARRANTY DOES NOT COVER
INCIDENTAL OR CONSEQUENTIAL
DAMAGES SUCH AS LOSS OF THE USE
OF THE VEHICLE, INCONVENIENCE OR
COMMERCIAL LOSS.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
THE WARRANTY BEGINS
The warranty period begins on the date the
vehicle is delivered to the first retail buyer or
put into service, whichever is earlier.
FOR HOW LONG AND WHAT IS
COVERED
BASIC COVERAGE
•The basic coverage period is 48 months or
60,000 miles, whichever comes first.
•The warranty covers any repairs needed to
correct defects in materials or workmanship
of all parts and components of each new
Infiniti vehicle supplied by Infiniti subject
to the exclusions listed under the heading
”WHAT IS NOT COVERED” or, if the part is
covered by one of the separate coverages
described in the following sections of this
warranty, that specific coverage applies
instead of the basic coverage.
POWERTRAIN COVERAGE
•The Powertrain coverage period is 72
months or 70,000 miles, whichever comes
first.
•This warranty covers any repairs needed to
correct defects in material or workmanship.
•Powertrain coverage includes components
listed below, under the headings Engine,
Transmission and Transaxle, Drivetrain, and
Restraint System, supplied by Infiniti, subject
to the exclusions listed under the heading
“WHAT IS NOT COVERED.” ENGINE - Cylinder heads and block and
all internal parts, rocker covers and oil pan,
valve train and front cover, timing chain and
tensioner, oil pump, water pump and fuel
pump, fuel injectors, intake and exhaust
manifolds, flywheel, seals and gaskets. TRANSMISSION AND TRANSAXLE
- Case and all internal parts, torque
converter and converter housing,
automatic transmission control module,
transfer case and all internal parts, seals
and gaskets, clutch cover and housing,
A/T cooler, and electronic transmission
controls.
DRIVETRAIN - Drive shafts, final drive
housing and all internal parts, propeller
shafts, universal joints, bearings, seals and
gaskets.
RESTRAINT SYSTEM - Air bags and
related electronic control systems.
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Infiniti
found to have developed perforation (rust-
through) due to corrosion in normal use is
covered for 84 months, regardless of mileage,
except for those items listed under “WHAT IS
NOT COVERED.” No additional rust proofing
applications are required. Perforation is a
condition in which any body sheet metal panel
has corroded from one surface to another.
TOWING COVERAGE
If your vehicle is inoperative due to the failure
of a warranted part during any of the New
Vehicle Limited warranties, including Emission
and Seatbelt warranties, towing service to the
nearest authorized Infiniti retailer is covered.
(Continued on next page)
2018 NEW VEHICLE LIMITED WARRANTY

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TO THE EXTENT PERMITTED BY LAW,
COMPANY DISCLAIMS LIABILITY FOR
ALL CONSEQUENTIAL AND INCIDENTAL
DAMAGES. THE REMEDIES SET FORTH IN
THIS LIMITED WARRANTY ARE THE SOLE
AND EXCLUSIVE REMEDIES FOR BREACH
OF WARRANTY. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES SO THE ABOVE LIMITATIONS
OR EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH MAY VARY FROM
STATE TO STATE.
5. COMPANY’S OBLIGATIONS
Any replacement qualifying under this
Adjustment Policy will be made by any
Continental or General brand authorized
retailer or vehicle retailer authorized to handle
Continental or General brand tire adjustments.
Company will replace the tire pursuant to the
terms of this Adjustment Policy.
6. OWNER’S OBLIGATIONS
To make a claim under this Policy concerning
any tire which is covered by this Policy, you
must present your claim with the tire to any
Continental or General brand tire retailer
or vehicle retailer authorized to handle
Continental/General brand tires. For the
nearest Continental or General brand tire
retailer, check the Yellow Pages, or use the
Continental or General brand Internet address, or one of the “800” numbers shown under
“For Client Assistance.” To be eligible for the
terms of this Policy, you need to present your
new vehicle registration form or new vehicle
sales invoice showing date of purchase. Tires
replaced on an adjustment basis become the
property of Company. You will be required to
sign the Company Limited Warranty Claim
Form or retailer replacement sales receipt.
You are responsible for payment of all
applicable taxes demounting, mounting and
balancing charges set forth under this Policy.
You are also responsible for payment of local
tire-disposal fees and any parts or service
regardless of mileage or months of service. This
includes payment for tire rotation, alignment,
towing, road service, valve stems and tire
repairs.
Owner is responsible for maintaining proper
tire air pressure and for proper maintenance of
the tire.
THE WARRANTOR
The warrantor of Continental and General
brand tires is Continental Tire North America,
Inc., 1830 McMillan Park Drive, Fort Mill, SC
29707.
For Client Assistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http:/
/www.generaltire.com
http:/ /www.continentaltire.com
SAFETY WARNING
Disregarding any of the safety precautions
and instructions contained in the Owner’s
Manual or the Important Tire Safety
Information in this booklet may result in tire
failure or explosion causing serious personal
injury or death.
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY

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WORN TIRES
Never drive on worn tires. Tires should be
replaced by trained personnel when 2/32nds
of an inch tread depth remains, as indicated
by the tread wear indicators molded into the
tread grooves. In most states, it is illegal to
drive with less than 2/32nds of an inch of
tread remaining.
TIRE MIXING
For best performance select tires similar in
size and load rating to the original equipment
tires. It is recommended that the same size
and type of tire be used on all four wheel
positions. In certain tires, casing ply material
and ply construction may vary as indicated
on the sidewall of the tire. When changing
or replacing tires, it is preferred that all four
tires are the same construction type (i.e.,
High Performance, All Season, Mud & Snow)
and construction (Radial or Bias Ply). Before
mixing tires of different types on a vehicle in
any configuration, be sure to check the vehicle
Owner’s Manual for its recommendations.
Tires which meet the Rubber Manufacturer’s
Association (RMA) definition of mud and
snow tires are marked M/S, M+S, M&S. On
such tires, this designation is molded into the
sidewall. Tires without this notation are not
recommended for mud and/or snow driving.
If snow tires are needed, it is necessary
to select tires equivalent in size and load
rating to the original equipment tires.
Always fit performance snow tires in sets of four (4) for optimum mud & snow traction
and maintenance of vehicle handling
characteristics. If you do not, it may adversely
affect the safety and handling of your vehicle.
It is also important to check the vehicle
Owner’s Manual before mixing or matching
tires on 4-wheel drive vehicles as this may
require special precautions.
Please refer to your Owner’s Manual for more
information on tire replacement precautions. TIRE ROTATION
Tires on your Infiniti vehicle should be rotated
every 7,500 miles or as irregular wear
develops. If irregular wear becomes apparent
or if the wear rate on the tires is perceptibly
uneven, the tires should be rotated in such
a way to alleviate the problem. Check your
vehicle for any mechanical problems and
correct if necessary. Any rotation pattern or
procedure may be followed including those
indicated in the Owner’s Manual. Some tires
have arrows on the sidewall showing the
direction in which the tire should turn. When
rotating this type of tire, care must be taken
to maintain the proper turning direction as
indicated by the arrows. Some vehicles have
different tire sizes specified for front and rear
axles. Tires on these vehicles should not be
rotated side to side (unless they are non-
directional). Where a temporary type spare tire
is available, it should not be included in the tire
rotation schedule. Such tires are intended for
temporary use only.
REPLACING TWO TIRES
If your vehicle was originally equipped with
four tires that were the same size and you are
only replacing two of the four tires, install the
new tires on the rear axle. Placing new tires
on the front axle may cause loss of vehicle
control in some driving conditions and cause
an accident and personal injury.
TRAILER TOWING
If you anticipate towing a trailer, you should
see a tire retailer for advice concerning the
correct size of tire and pressure. Tire size and
pressure will depend on the type and size of
the trailer and hitch utilized, but in no case
must the maximum cold inflation pressure or
the tire load rating be exceeded. Check the tire
decal and your Owner’s Manual for further
recommendations on trailer towing.
TIRE ALTERATIONS
Do not perform any alterations on your tires.
Alterations may prevent proper performance,
leading to tire damage, which can result in an
accident. Tires which become unserviceable
due to alterations such as truing, whitewall
inlays, addition of balancing or sealant liquids,
may be excluded from warranty coverage.
Consult your tire warranty.
(Continued on next page)
IMPORTANT TIRE SAFETY INFORMATION¹

47INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS
ROADSIDE ASSISTANCE
As part of the Infiniti Total Ownership
Experience®, Roadside Assistance is available
to you, 24 hours a day, 365 days a year, for
emergency roadside assistance should the
need arise for any of the following items:
•• Mechanical Breakdown
•• Flat Tire
•• Dead Battery
•• Accident/Collision (One-way tow – loaner vehicle not included)
•• Out of Gas
•• Lock-out service
All Roadside Assistance services are provided
exclusively by Cross-Country Motor Club,
Inc., Boston, Massachusetts 02155, except
in Alaska, California, Oregon, Wisconsin and
Wyoming, where services are provided by
Cross-Country Motor Club of California, Inc.,
Boston, Massachusetts 02155.
COVERAGE Roadside Assistance is provided for all Infiniti
vehicles from the date the vehicle is delivered
to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of 48
months, without regard to mileage.
Roadside Assistance is available to anyone
operating the Infiniti vehicle with the
authorization of the owner. [For purpose of
Roadside Assistance benefits, “owner” includes
the lessee of a leased vehicle.] These services are transferable with the resale of the vehicle
for the time remaining on the original Infiniti
new vehicle limited warranty coverage period.
Roadside Assistance is available throughout
the Continental United States and Canada.
HOW TO USE ROADSIDE ASSISTANCE Should one of the disablements listed
above occur, simply call the toll free number,
1-800-662-6200, and advise the Roadside
Assistance Representative of your name, the
vehicle identification number (VIN) of your car,
your location, and the nature of the problem.
(When travelling in Canada call 1-800-835-
0221.) The VIN can be found imprinted on
a plate affixed to the upper dashboard on
the driver’s side of your Infiniti. The VIN is
also printed on the permanent
Infiniti Total
Ownership
® Program card which will be sent
to you approximately 6 weeks after purchase
of your new Infiniti.
ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you
are experiencing, the Roadside Assistance
Representative will determine the appropriate
roadside assistance and/or flatbed (towing)
service to be dispatched. In most cases, minor
disablement services such as flat tire change,
lock-out service, out-of-gas delivery, battery
boost, etc., can be performed onsite so that
you can be on the road again as soon as
possible. There is no charge for the dispatch
of onsite or towing service. Any charges for
the replacement of keys, gas or non-warranty
items will be your responsibility at the time of
the repair or service.
Whenever possible, flatbed (towing) service
will be dispatched for mechanical disablements
or accident/collisions which render the vehicle
inoperative. There is no charge for the towing
service. Roadside Assistance will arrange to
transport the vehicle to the nearest Infiniti
retailer, if one is located within 250 miles,
or to another authorized alternate service
facility. Warranty covered repairs will be
provided for under the terms of the applicable
express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will
be your responsibility.
NOTE:
You may be required to sign a receipt at the
time of disablement to acknowledge receipt of
the Roadside Assistance service rendered.
(Continued on next page)

48
EXCLUSIONS Roadside Assistance is not a warranty and
is not provided under any Infiniti or Nissan
warranty, but is a service which is provided
to you as part of the Infiniti Total Ownership
Experience
® to minimize any unforeseen
vehicle operation inconvenience. Potential
liability is expressly limited to the cost of
the listed benefits and does not extend to
incidental or consequential damages such
as loss of use inconvenience, loss of pay, or
commercial loss.
Roadside Assistance benefits exclude any
costs related to repairs, parts replacement,
labor, etc. which are incurred as a result of
accident/ collision, vehicle abuse, racing,
vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also
excluded are services for snow tires, repair
to studs, mounting or demounting of snow
chains, and any fines, fees or taxes which are
associated with impound towing as a result of
actual or alleged violation of any
laws or regulations.
EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown
more than 100 miles from your primary
residence, you may be eligible for the following
reasonable trip interruption benefits:
•• Meals
•• Lodging
•• Substitute transportation
•• Costs to reunite the vehicle and owner, after warranty repairs have been completed.
The Roadside Assistance Representative, (toll
free number 1-800-662-6200), will explain
Emergency Travel Expense/Trip Interruption
benefits in detail and provide authorization
of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some
situations you may be required to pay for
these benefits initially. If so, the representative
will provide instructions for reimbursement
procedures. You must keep records of these
expenses and submit them upon request.
Emergency Travel Expense/Trip Interruption
Benefits are not available for accident/collision
and/or other nonwarrantable disablements.
INFINITI COURTESY VEHICLE
As part of The Infiniti Total Ownership
Experience®, a participating Infiniti retailer
will provide you with a complimentary Infiniti
Courtesy Vehicle when you present your Infiniti
vehicle for warranty repair to a participating
Infiniti retailer during the new vehicle limited
warranty basic coverage period, subject to
availability and the eligibility requirements
listed below.
The Eligibility Requirements for an Infiniti
Courtesy Vehicle are as follows:
•• Only available during the 4 years/60,000 mile Infiniti New Vehicle Limited Warranty
basic coverage period.
•• You must be 21 years of age or older with a valid U.S. driver’s license.
•• You must provide proof of primary insurance.
•• You must schedule the service appointment in advance.*
•• Other restrictions apply to loan car including mileage use and days use limitations.**
*Depending upon availability, exceptions to
the service appointment requirement may be
made in the event your vehicle is inoperable
due to unexpected mechanical failure. In such
a circumstance the participating Infiniti retailer
will strive to provide you with a Service Loan
Car if possible.
** Ask your retailer for details.
Note: This program is NOT a warranty, and is
NOT part of the Infiniti New Vehicle Limited
Warranty , but rather a benefit of The Total
Ownership Experience
®. This program is
subject to change without notice at any time.
INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS