service INFINITI QX30 2019 Service Manual

Message Possible causes/consequences and solutions
[Blind Spot Warning Not
Available When Towing a
Trailer See Operator's
Manual]Blind Spot Warning is deactivated while towing a trailer.
You have established the electrical connection between the trailer and your vehicle.
Press on the steering wheel to confirm the display message.
[Blind Spot Warning
Inoperative]Blind Spot Warning (BSW) is faulty.
The BSW indicator lights also light up.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Park Assist Canceled] The driver's door is open and the driver's seat belt has not been fastened.
Repeat the parking process with the seat belt fastened and the driver's door closed.
You inadvertently touched the steering wheel while steering intervention was active.
While steering intervention is active, make sure not to touch the steering wheel.
The vehicle has started to skid and VDC has intervened.
Use Intelligent Park Assist again later.
[Park Assist Inoperative] You have just carried out a large number of turning or parking maneuvers.
Intelligent Park Assist will become available again after approximately ten minutes.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions, and switch off the
engine.
2. Restart the engine.
If the display message continues to be displayed, have the system checked. It is recommended you visit an INFINITI retailer for this
service.
The parking sensor system is faulty.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Park Assist Finished] The vehicle is parked. A warning tone also sounds.
The display message disappears automatically.
[ICC Off]
Intelligent Cruise Control has been deactivated (see " Intelligent Cruise Control (ICC) system (Full speed range) (if equipped)").
If it was not deactivated by the driver, a warning tone also sounds.
[ICC Now Available] Intelligent Cruise Control is operational again after having been temporarily unavailable. You can now reactivate IntelligentCruise
Control (see " Intelligent Cruise Control (ICC) system (Full speed range) (if equipped)")
Instruments and controls2-49

Message Possible causes/consequences and solutions
[ICC Currently Unavailable
See Operator's Manual]Intelligent Cruise Control is temporarily inoperative.
Possible causes:
•The function is impaired due to heavy rain or snow.•The radar sensor system is temporarily inoperative, e.g. due to electromagnetic radiation emitted by nearby TV or radio stations
or other sources of electromagnetic radiation.
•The system is outside the operating temperature range.•The on-board voltage is too low.
A warning tone also sounds.
Once the causes listed above no longer apply, the display message goes out.
Intelligent Cruise Control is operational again.
If the display message does not disappear:
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions, and switch off the
engine.
2. Secure the vehicle against rolling away
3. Restart the engine
[ICC Inoperative] Intelligent Cruise Control is faulty. Forward Emergency Braking may also have become inoperative.
A warning tone also sounds.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[ICC Suspended] You have depressed the accelerator pedal. Intelligent Cruise Control is no longer controlling the speed of the vehicle.
Remove your foot from the accelerator pedal.
[ICC- - - MPH] An activation condition for Intelligent Cruise Control is not fulfilled.
Check the activation conditions for Intelligent Cruise Control (see " Intelligent Cruise Control (ICC) system (Full speed range) (if
equipped)")
[ICC and Speed Limiter
Inoperative]Intelligent Cruise Control and Speed Limiter are faulty.
A warning tone also sounds.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Cruise Control and Speed
Limiter Inoperative]Cruise Control and Speed Limiter are faulty.
A warning tone also sounds.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
2-50Instruments and controls

Message Possible causes/consequences and solutions
[Tire Press. Monitor
Currently Unavailable]No signals can be received from the tire pressure sensors due to strong RF interference. The tire pressure monitor is temporarily
malfunctioning.
Drive on. The tire pressure monitoring system restarts automatically as soon as the cause has been rectified.
[Tire Press. Sensor(s)
Missing]There is no signal from the tire pressure sensor of one or several wheels. The pressure of the affected tire is not displayed in the
vehicle information display.
Have the faulty tire pressure sensor replaced. It is recommended you visit an INFINITI retailer for this service.
[Tire Press. Monitor
Inoperative No Wheel
Sensors]The wheels fitted do not have suitable tire pressure sensors. The tire pressure monitoring system is deactivated.
Fit wheels with suitable tire pressure sensors The tire pressure monitoring system is activated automatically after driving for a few
minutes.
[Tire Press. Monitor
Inoperative]The tire pressure monitoring system is faulty.
Instruments and controls2-53

Vehicle
Message Possible causes/consequences and solutions
[Depress Brake to Start
Engine](DCT models only). You have attempted to start the engine with the transmission in position N (Neutral) without depressing the
brake pedal.
Depress the brake pedal.
[To Deselect P or N,
Depress Brake and Start
Engine]You have attempted to shift the shift lever to position R (Reverse) or D (Drive) without starting the engine.
Start the engine and depress the brake pedal.
NOTE•It is only possible to move the shift lever from position P (Park) to the desired position if you depress the brake pedal. Only then
can the parking lock be deactivated.
•At transmission fluid temperatures below -5°F (-20°C) you can only shift out of position P (Park) into another transmission
position when the engine is running.
[Apply Brake to Shift
From 'P']You have attempted to shift the shift lever to position R (Reverse), N (Neutral) or D (Drive) without depressing the brake pedal.
Depress the brake pedal.
[Risk of Rolling Transmis-
sion Not in P]The driver's door is open/not fully closed and the shift lever is in position R (Reverse), N (Neutral) or D (Drive).
A warning tone also sounds
WARNING
The vehicle may roll away.
There is a risk of an accident.
1. Press the P (Park) button.
2. Secure the vehicle against rolling away.
3. Close the driver's door fully.
[Service Required Do Not
Shift Gears Visit Dealer]You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position D (Drive) is selected, Drive to an INFINITI retailer without shifting the transmission from position D (Drive).
If transmission position R (Reverse), N (Neutral) or P (Park), secure the vehicle against rolling away. It is recommended you consult
an INFINITI retailer.
2-54Instruments and controls

Message Possible causes/consequences and solutions
[Only Shift to 'P' when
Vehicle is Stationary]The vehicle is moving.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
2. Shift the shift lever to position P.
[Reversing Not Possible
Service Required]The automatic transmission is malfunctioning. You cannot drive in reverse.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Transmission Malfunction] The automatic transmission is malfunctioning.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Transmission Malfunction
Stop]The automatic transmission is malfunctioning.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions, and switch off the
engine.
2. Secure the vehicle against rolling away
3. It is recommended you consult an INFINITI retailer.
[Stop vehicle Shift to P
Leave Engine Running]The automatic transmission has overheated.
Drive on carefully. If the display message disappears, the automatic transmission is available again.
If the display message continues to be displayed:
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions, and switch off the
engine.
2. Secure the vehicle against rolling away
3. Wait until the automatic transmission has cooled down and the display message goes out.
[Auxiliary Battery Malfunc-
tion]The auxiliary battery for the automatic transmission is no longer being charged.
1. It is recommended you visit an INFINITI retailer at the next opportunity.
2. Until then, press the P (Park) button before you switch off the engine.
3. Before leaving the vehicle, apply the electric parking brake.
[Trans. Oil Overheated
Drive On With Care]Manual drive program M and the temporarily active manual drive program are no longer available. Engine power output is reduced
Allow the vehicle to cool down.
[4WD System Currently
Unavailable]The 4WD system has overheated. The vehicle is only driven by the front wheels.
Drive on, the airflow cools the 4WD system more quickly.
When the display message goes out, the 4WD system is available again and the vehicle is driven by all four wheels.
[4WD system Inoperative] The 4WD system is malfunctioning. The vehicle is only driven by the front wheels.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
Instruments and controls2-55

Message Possible causes/consequences and solutions
[Steering Malfunction See
Operator's Manual]The electric steering lock is malfunctioning.WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
2. Secure the vehicle against rolling away.
3. Do not drive on. It is recommended you contact the nearest INFINITI retailer.
The electric steering lock was unable to unlock the steering.
1. Remove the key from the ignition switch.
2. To unlock the steering, move the steering wheel slightly.
3. Insert the key into the ignition lock again.
[Check Washer Fluid]The washer fluid level in the washer fluid reservoir has dropped below the minimum.
Top up the washer fluid (see "Window washer fluid")
[Wiper Malfunctioning] The windshield wipers are defective.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Hazard Warning Flashers
Malfunctioning]The hazard warning lights are faulty.
Visit an INFINITI retailer.
Instruments and controls2-57

Key
Problem Possible causes/consequences and solutions
[Key Does Not Belong to
Vehicle]You have put the wrong key in the ignition switch.
Use the correct key.
[Obtain a New Key]The key needs to be replaced.
It is recommended you visit an INFINITI retailer for this service.
[Replace Key Battery]The key battery is discharged.
Replace the battery (see "Checking the battery")
[Key Not Detected] (red
display message)The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle centrally or start the engine.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
2. Secure the vehicle against rolling away.
3. Locate the key.
Because there is interference from a strong source of radio waves, the key is not detected whilst the engine is running.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle centrally or start the engine.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
2. Secure the vehicle against rolling away.
3. Insert the key into the ignition lock and bring into key mode.
2-58Instruments and controls

WARNING
Do not use or allow occupants to use the
seat heater if you or the occupants cannot
monitor elevated seat temperatures or
have an inability to feel pain in body parts
that contact the seat. Use of the seat
heater by such people could result in seri-
ous injury.
CAUTION
•The battery could run down if the seat
heater is operated while the engine is
not running.
•Do not use the seat heater for extended
periods or when no one is using the seat.
•Do not put anything on the seat which
insulates heat, such as a blanket, cush-
ion, seat cover, etc. Otherwise, the seat
may become overheated.
•Do not place anything hard or heavy on
the seat or pierce it with a pin or similar
object. This may result in damage to the
heater.
•Any liquid spilled on the heated seat
should be removed immediately with a
dry cloth.
•When cleaning the seat, never use gaso-
line, benzine, thinner, or any similar ma-
terials.
•If any malfunctions are found or the
heated seat does not operate, turn the
switch off and have the system checked.
It is recommended you visit an INFINITI
retailer for this service.
The front seats are warmed by built-in heaters.
The switches are located on the center con-
sole and can be operated independently, for
the left-hand side seat and for the right-hand
side seat.
The three red indicator lights in the button
indicate the heating level you have selected
The system automatically switches from level
3 to level 2 after approximately eight minutes
The system automatically switches from level
2 to level 1 after approximately ten minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1
1. Turn the ignition switch to the ON posi-
tion.
NIC2634
SEAT HEATING (IF EQUIPPED)
Instruments and controls2-73

Press and hold thebutton until the side
windows are fully closed.
To interrupt convenience closing: release the
button.
You can also use the keyless locking feature
to activate convenience closing:
Touch recessed sensor surface
1on the
door handle until the side windows are fully
closed.
NOTE
Make sure you only touch recessed sensor
surface
1.
To interrupt convenience opening: release
the recessed sensor surface
1on the door
handle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
1. Switch the ignition switch to the ON po-
sition.
2. Close the door.3. Pull the corresponding switch on the door
control panel until the side window is
completely closed
4. Hold the switch for an additional second.
If the side window opens again slightly:
1. Immediately pull the corresponding switch
on the door control panel until the side
window is completely closed.
2. Hold the switch for an additional second.
3. If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again.
If the power window automatic function
does not operate properly after performing
the procedure above, have your vehicle
checked. It is recommended you visit an
INFINITI retailer for this service.
NPA1478
Instruments and controls2-77

INFINITI INTELLIGENT KEY
Your vehicle can only be driven with the Intel-
ligent Keys which are registered to your vehi-
cle's Intelligent Key System components and
INFINITI Vehicle Immobilizer System compo-
nents.
Never leave the keys in the vehicle.
As many as four Intelligent Keys can be reg-
istered and used with one vehicle. The new
keys must be registered prior to use with the
Intelligent Key System and INFINITI Vehicle
Immobilizer System of your vehicle. It is rec-
ommended that you visit an INFINITI retailer
for this service. Since the registration process
requires erasing all memory in the Intelligent
Key components when registering new keys,
be sure to take all Intelligent Keys that you
have to the INFINITI retailer.A key number plate is supplied with your keys.
Record the key number and keep it in a safe
place (such as your wallet), not in the vehicle.
If you lose your keys, it is recommended that
you visit an INFINITI retailer for duplicates by
using the key number. INFINITI does not re-
cord key numbers so it is very important to
keep track of your key number plate.
A key number is only necessary when you
have lost all keys and do not have one to
duplicate from. If you still have a key, it can be
duplicated without knowing the key number.CAUTION
Listed below are conditions or occurrences
which will damage the Intelligent Key:
•Do not allow the Intelligent Key, which
contains electrical components, to come
into contact with water or salt water.
This could affect the system function.
•Do not drop the Intelligent Key.
•Do not strike the Intelligent Key sharply
against another object.
•Do not change or modify the Intelligent
Key.
•Wetting may damage the Intelligent
Key. If the Intelligent Key gets wet, im-
mediately wipe until it is completely dry.
•Do not place the Intelligent Key for an
extended period in an area where tem-
peratures exceed 140°F (60°C).
•Do not attach the Intelligent Key with a
key holder that contains a magnet.
•Do not place the Intelligent Key near
equipment that produces a magnetic
field, such as a TV, audio equipment and
personal computers.
If an Intelligent Key is lost or stolen, INFINITI
recommends erasing the ID code of that In-
telligent Key. This will prevent the Intelligent
Key from unauthorized use to unlock the ve-
hicle. For information regarding the erasing
procedure, please contact an INFINITI re-
tailer.
Mechanical key
CAUTION
Always carry the mechanical key installed
in the Intelligent Key.
NPA1497
KEYS
3-2Pre-driving checks and adjustments