service INFINITI QX50 2021 Owner's Manual

CALIFORNIA PROPOSITION 65 WARNING
WARNING
Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide, phthalates, and
lead, which are known to the State of California to cause
cancer and birth defects or other reproductive harm. To
minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-
ventilated area and wear gloves or wash your hands
frequently when servicing your vehicle. For more information
go to www.P65Warnings.ca.gov/passenger-vehicle.

INFINITI CARES...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please contact
our (INFINITI’s) Consumer Affairs Depart-
ment using our toll-free number:
For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792 The Consumer Affairs Department will ask
for the following information:
– Your name, address, and telephone
number
– Vehicle identification number (on dash panel)
– Date of purchase
– Current odometer reading
– Your INFINITI retailer's name
– Your comments or questions
OR You can write to INFINITI with the informa-
tion on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc. Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada. com
If you prefer, visit us at:
www.infinitiUSA.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and thank you for buying a quality INFINITI vehicle.
INFINITI CUSTOMER CARE PROGRAM

WARNING
• Always route the shoulder belt over your
shoulder and across your chest. Never
put the belt behind your back, under your
arm or across your neck. The belt should
be away from your face and neck, but not
falling off your shoulder.
• Position the lap belt as low and snug as
possible AROUND THE HIPS, NOT THE
WAIST. A lap belt worn too high could
increase the risk of internal injuries in an
accident.
• Be sure the seat belt tongue is securely
fastened to the proper buckle. •
Do not wear the seat belt inside out or
twisted. Doing so may reduce its
effectiveness.
• Do not allow more than one person to use
the same seat belt.
• Never carry more people in the vehicle
than there are seat belts.
• If the seat belt warning light glows con-
tinuously while the ignition is turned on
with all doors closed and all seat belts
fastened, it may indicate a malfunction
in the system. Have the system checked.
It is recommended that you visit an
INFINITI retailer for this service.
• No changes should be made to the seat
belt system. For example, do not modify
the seat belt, add material, or install de-
vices that may change the seat belt rout-
ing or tension. Doing so may affect the
operation of the seat belt system. Modi-
fying or tampering with the seat belt
system may result in serious personal
injury.
• Once a seat belt pretensioner(s) have ac-
tivated, they cannot be reused and must
be replaced together with the retractor.
It is recommended that you visit an
INFINITI retailer for this service. •
All seat belt assemblies, including retrac-
tors and attaching hardware, should be
inspected after any collision. It is recom-
mended that you visit an INFINITI re-
tailer for this service. INFINITI recom-
mends that all seat belt assemblies in use
during a collision be replaced unless the
collision was minor and the belts show no
damage and continue to operate prop-
erly. Seat belt assemblies not in use dur-
ing a collision should also be inspected
and replaced if either damage or im-
proper operation is noted.
• All child restraints and attaching hard-
ware should be inspected after any colli-
sion. Always follow the restraint manu-
facturer's inspection instructions and
replacement recommendations. The
child restraints should be replaced if they
are damaged.
SSS0014
Safety-Seats, seat belts and supplemental restraint system1-13

To increase your confidence in the seat belts,
check the operation as follows.
• Grasp the shoulder belt and pull forwardquickly. The retractor should lock and re-
strict further belt movement.
If the retractor does not lock during this
check, get the system checked. It is recom-
mended that you visit an INFINITI retailer for
this service, or to learn more about seat belt
operation.
Shoulder belt height adjustment
(front seats)
The shoulder belt anchor height should be
adjusted to the position best for you. For
additional information, see “Precautions on
seat belt usage” (P. 1-11).
To adjust, push the button and then move the
shoulder belt anchor to the desired position
so that the belt passes over the center of the
shoulder. The belt should be away from your
face and neck, but not falling off of your
shoulder. Release the adjustment button to
lock the shoulder belt anchor into position.
WARNING
• After adjustment, release the adjust-
ment button and try to move the shoul-
der belt anchor up and down to make
sure it is securely fixed in position.
• The shoulder belt anchor height should
be adjusted to the position best for you.
Failure to do so may reduce the effec-
tiveness of the entire restraint system
and increase the chance or severity of
injury in an accident.
• The shoulder belt should rest on the
middle of the shoulder. It must not rest
against the neck.
• Be sure that the seat belt is not twisted
in any way.
• Be sure that the shoulder belt anchor is
secured by trying to move the shoulder
belt anchor up and down after
adjustment.
SSS0896
AShoulder belt height adjust button
1-18Safety-Seats, seat belts and supplemental restraint system

Top tether anchor point locations
Anchor points are located in the following
locations:
• Rear bench on the bottom of the seatbackin the seating positions shown.
If you have any questions when installing a
top tether strap, it is recommended that you
visit an INFINITI retailer for this service.
REAR-FACING CHILD
RESTRAINT INSTALLATION
USING LATCH
WARNING
Child restraint anchorages are designed to
withstand only those loads imposed by
correctly fitted child restraints. Under no
circumstances are they to be used to attach
adult seat belts, or other items or equip-
ment to the vehicle. Doing so could damage
the child restraint anchorages. The child re-
straint will not be properly installed using
the damaged anchorages, and a child could
be seriously injured or killed in a collision.
For additional information, see “Child safety”
(P. 1-20) and “Child restraints” (P. 1-22) be-
fore installing a child restraint.
Do not use the lower anchors if the combined
weight of the child and the child restraint
exceeds 65 lbs. (29.5 kg). If the combined
weight of the child and the child restraint is
greater than 65 lbs. (29.5 kg), use the vehi-
cle's seat belt (not the lower anchors) to in-
stall the child restraint. Be sure to follow the
child restraint manufacturer's instructions for
installation. Follow these steps to install a rear-facing
child restraint in the rear seats using the
LATCH system:
1. Position the child restraint on the seat.
Always follow the child restraint manu-
facturer's instructions.
LRS3040
Rear bench seat
1Top tether strap
2Anchor point
Safety-Seats, seat belts and supplemental restraint system1-27

10. If the child restraint is installed in thefront passenger seat, place the ignition
switch in the ON position. The front pas-
senger air bag status light
should
illuminate. If this light is not illuminated
see “Front passenger air bag and status
light” (P. 1-51). Move the child restraint
to another seating position. Have the
system checked. It is recommended that
you visit an INFINITI retailer for this
service.
After the child restraint is removed and the
seat belt is fully retracted, the ALR mode
(child restraint mode) is canceled.
Installing top tether strap
1Top tether strap
2Anchor point
The child restraint top tether strap must be
used when installing the child restraint with
seat belts.
First, secure the child restraint with the seat
belt.
Rear bench seat
1. Remove the head restraint/headrest and store it in a secure place. Be sure to rein-
stall the head restraint/headrest when the
child restraint is removed. For additional
information, see “Head restraints/
headrests” in (P. 1-7).
2. Position the top tether strap
O1as shown.
3. Secure the tether strap to the tether an- chor point
O2as shown.
4. Tighten the tether strap according to the manufacturer’s instructions to remove
any slack.
If you have any questions when installing a
top tether strap, it is recommended that you
visit an INFINITI retailer for this service.
WARNING
Child restraint anchorages are designed to
withstand only those loads imposed by
correctly fitted child restraints. Under no
circumstances are they to be used to attach
adult seat belts, or other items or equip-
ment to the vehicle. Doing so could damage
the child restraint anchorages. The child re-
straint will not be properly installed using
the damaged anchorage, and a child could
be seriously injured or killed in a collision.
LRS0865
Forward-facing – step 10
LRS3040
Rear bench seat
Safety-Seats, seat belts and supplemental restraint system1-37

WARNING
To ensure proper operation of the passen-
ger’s INFINITI Advanced Air Bag System,
please observe the following items.
• Do not allow a passenger in the rear seat
to push or pull on the seatback pocket.
• Do not place heavy loads heavier than
9.1 lbs. (4 kg) on the seatback, head
restraint/headrest or in the seatback
pocket.
• Make sure that there is nothing pressing
against the rear of the seatback, such as
a child restraint installed in the rear seat
or an object stored on the floor.
• Make sure that there is no object placed
under the front passenger seat.
• Make sure that there is no object placed
between the seat cushion and the center
console or between the seat cushion and
the door. •
If a forward-facing child restraint is in-
stalled in the front passenger seat, do
not position the front passenger seat so
the child restraint contacts the instru-
ment panel. If the child restraint does
contact the instrument panel, the sys-
tem may determine the seat is occupied
and the passenger air bag may deploy in
a collision. Also the front passenger air
bag status light may not illuminate. For
additional information, see “Child re-
straints” (P. 1-22).
• Confirm the operating condition with
the front passenger air bag status light.
• If you notice that the front passenger air
bag status light is not operating as de-
scribed in this section, get the occupant
classification system checked. It is rec-
ommended that you visit an INFINITI re-
tailer for this service.
• Until you have confirmed with a retailer
that your passenger seat occupant clas-
sification system is working properly,
position the occupants in the rear seat-
ing positions. •
Do not position the front passenger seat
so it contacts the rear seat. If the front
seat does contact the rear seat, the air
bag system may determine a sensor mal-
function has occurred and the front pas-
senger air bag status light may illuminate
and the supplemental air bag warning
light may flash.
This vehicle is equipped with the INFINITI
Advanced Air Bag System for the driver and
front passenger seats. This system is de-
signed to meet certification requirements un-
der U.S. regulations. It is also permitted in
Canada. All of the information, cautions and
warnings in this manual still apply and must
be followed.
The driver supplemental front-impact air bag
is located in the center of the steering wheel.
The front passenger supplemental front-
impact air bag is mounted in the dashboard
above the glove box. The front air bags are
designed to inflate in higher severity frontal
collisions, although they may inflate if the
forces in another type of collision are similar
to those of a higher severity frontal impact.
They may not inflate in certain frontal colli-
sions. Vehicle damage (or lack of it) is not
always an indication of proper front air bag
system operation.
Safety-Seats, seat belts and supplemental restraint system1-49

passenger air bag and passenger knee air bag
might inflate in a crash), it could be that the
child restraint or seat belt is not being used
properly. Make sure that the child restraint is
installed properly, the seat belt is used prop-
erly and the occupant is positioned properly.
If the air bag status light is still not illumi-
nated, reposition the occupant or child re-
straint in a rear seat.
If the front passenger air bag status light will
not illuminate even though you believe that
the child restraint, the seat belts and the oc-
cupant are properly positioned, it is recom-
mended that you take your vehicle to an
INFINITI retailer. An INFINITI retailer can
check system status by using a special tool.
However, until you have confirmed with a
retailer that your air bag is working properly,
reposition the occupant or child restraint in a
rear seat.
The INFINITI Advanced Air Bag System and
front passenger air bag status light will take a
few seconds to register a change in the front
passenger seat status. This is normal system
operation and does not indicate a
malfunction.If a malfunction occurs in the front passenger
air bag system, the supplemental air bag
warning light
, located in the meter and
gauges area of the instrument panel, will be
illuminated (blinking or steadily lit). Have the
system checked. It is recommended that you
visit an INFINITI retailer for this service.
Normal operation
In order for the occupant classification sen-
sor system to classify the front passenger
based on weight, please follow the precau-
tions and steps outlined below:
Precautions
• Make sure that there are no objects weigh- ing over 4 kg (9.1 lbs.) hanging on the seat
or placed in the seatback pocket.
• Make sure that a child restraint or other object is not pressing against the rear of the
seatback.
• Make sure that a rear passenger is not pushing or pulling on the back of the front
passenger seat.
• Make sure that the front passenger seat or seatback is not forced back against an ob-
ject on the seat or floor behind it.
• Make sure that there is no object placed under the front passenger seat. Steps
1. Adjust the seat as outlined in the “Seats”
section of this manual. Sit upright, leaning
against the seatback, and centered on the
seat cushion with your feet comfortably
extended to the floor.
2. Make sure there are no objects on your lap.
3. Fasten the seat belt as outlined in the “Seat belts” section of this manual. Front
passenger seat belt buckle status is moni-
tored by the occupant classification sys-
tem, and is used as an input to determine
occupancy status. So, it is highly recom-
mended that the front passenger fasten
their seat belt.
4. Remain in this position for 30 seconds allowing the system to classify the front
passenger before the vehicle is put into
motion.
5. Ensure proper classification by checking the front passenger air bag status light.
Safety-Seats, seat belts and supplemental restraint system1-53

NOTE:
This vehicle's occupant classification sensor
system generally keeps the classification
locked during driving, so it is important that
you confirm that the front passenger is prop-
erly classified prior to driving. However, the
occupant classification sensor may recalculate
the weight of the occupant under some condi-
tions (both while driving and when stopped),
so front passenger seat occupants should con-
tinue to remain seated as outlined above.
Troubleshooting
If you think the front passenger air bag status
light is incorrect:
1. If the light is ON with an adult occupyingthe front passenger seat:
• Occupant is a small adult — the air bag light is functioning as intended. The front pas-
senger air bag and passenger knee air bag
are suppressed.
However, if the occupant is not a small adult,
then this may be due to the following condi-
tions that may be interfering with the weight
sensors:
• Occupant is not sitting upright, leaning against the seatback, and centered on the
seat cushion with his/her feet comfortably
extended to the floor. • A child restraint or other object pressing
against the rear of the seatback.
• A rear passenger pushing or pulling on the back of the front passenger seat.
• Forcing the front seat or seatback against an object on the seat or floor behind it.
• An object placed under the front passenger seat.
• An object placed between the seat cushion and center console or between the seat
cushion and the door.
If the vehicle is moving, please come to a stop
when it is safe to do so. Check and correct
any of the above conditions. Restart the ve-
hicle and wait 1 minute.
NOTE:
A system check will be performed during
which the front passenger air bag status
light will remain lit for about 7 seconds
initially.
If the light is still ON after this, the person
should be advised not to ride in the front
passenger seat and the vehicle should be
checked as soon as possible. It is recom-
mended that you visit an INFINITI retailer for
this service. 2. If the light is OFF with a small adult, child
or child restraint occupying the front pas-
senger seat.
This may be due to the following condi-
tions that may be interfering with the
weight sensors:
• Small adult or child is not sitting upright, leaning against the seatback, and centered
on the seat cushion with his/her feet com-
fortably extended to the floor.
• The child restraint is not properly installed, as outlined in the “Child Restraints”
(P. 1-22) section of this manual.
• An object weighing over 4 kg (9.1 lbs.) hanging on the seat or placed in the seat-
back pocket.
• A child restraint or other object pressing against the rear of the seatback.
• A rear passenger pushing or pulling on the back of the front passenger seat.
• Forcing the front seat or seatback against an object on the seat or floor behind it.
• An object placed under the front passenger seat.
• An object placed between the seat cushion and center console.
1-54Safety-Seats, seat belts and supplemental restraint system

If the vehicle is moving, please come to a stop
when it is safe to do so. Check and correct
any of the above conditions. Restart the ve-
hicle and wait 1 minute.
NOTE:
A system check will be performed during
which the front passenger air bag status
light will remain lit for about 7 seconds
initially.
If the light is still OFF after this, the small
adult, child or child restraint should be repo-
sitioned in the rear seat and the vehicle
should be checked as soon as possible. It is
recommended that you visit an INFINITI re-
tailer for this service.
3. If the light is OFF with no front passengerand no objects on the front passenger
seat, the vehicle should be checked. It is
recommended that you visit an INFINITI
retailer as soon as possible.
Other supplemental front-impact air bag
precautions
WARNING
• Do not place any objects on the steering
wheel pad or on the instrument panel.
Also, do not place any objects between
any occupant and the steering wheel or
instrument panel. Such objects may be-
come dangerous projectiles and cause in-
jury if the front air bags inflate.
• Immediately after inflation, several
front air bag system components will be
hot. Do not touch them; you may se-
verely burn yourself.
• No unauthorized changes should be
made to any components or wiring of the
supplemental air bag system. This is to
prevent accidental inflation of the
supplemental air bag or damage to the
supplemental air bag system.
• Do not make unauthorized changes to
your vehicle's electrical system, suspen-
sion system or front end structure. This
could affect proper operation of the
front air bag system. •
Tampering with the front air bag system
may result in serious personal injury.
Tampering includes changes to the
steering wheel and the instrument panel
assembly by placing material over the
steering wheel pad and above the instru-
ment panel or by installing additional
trim material around the air bag system.
• Removing or modifying the front pas-
senger seat may affect the function of
the air bag system and result in serious
personal injury.
• Modifying or tampering with the front
passenger seat may result in serious per-
sonal injury. For example, do not change
the front seats by placing material on the
seat cushion or by installing additional
trim material, such as seat covers, on the
seat that are not specifically designed to
assure proper air bag operation. Addi-
tionally, do not stow any objects under
the front passenger seat or the seat
cushion and seatback. Such objects may
interfere with the proper operation of
the occupant classification sensor
(weight sensor).
Safety-Seats, seat belts and supplemental restraint system1-55