air condition INFINITI QX56 2004 Factory Service Manual

SQUEAK AND RATTLE TROUBLE DIAGNOSIS
BL-7
C
D
E
F
G
H
J
K
L
MA
B
BL
Revision: August 20072004 QX56
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle "twist".
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.

Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.

If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:

removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.

tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.

feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.

placing a piece of paper between components that you suspect are causing the noise.

looking for loose components and contact marks.
Refer to BL-8, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE

If the cause is a loose component, tighten the component securely.

If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts
Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)

BL-8
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Revision: August 20072004 QX56
80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur.Ideal for instrument panel applications.
68370-4B000: 15×25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll The following materi-
als, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingEIS0 02 R2
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.

SQUEAK AND RATTLE TROUBLE DIAGNOSIS
BL-9
C
D
E
F
G
H
J
K
L
MA
B
BL
Revision: August 20072004 QX56
BACK DOOR
Back door noises are often caused by a loose jack or loose items put into the rear of the vehicle by the owner.
In addition look for:
1. Back door bumpers out of adjustment
2. Back door striker out of adjustment
3. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINER
Noises in the sunroof/headliner area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headliner and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the console panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the console at the clip locations until the clips engage.
In addition look for:
1. Loose harness or harness connectors.
2. Front console map/reading lamp lense loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.

POWER DOOR LOCK SYSTEM
BL-25
C
D
E
F
G
H
J
K
L
MA
B
BL
Revision: August 20072004 QX56
Terminals and Reference Value for BCMEIS002RC
Work FlowEIS002RD
1. Check the symptom and customer's requests.
2. Understand the outline of system. Refer to BL-17, "
System Description" .
3. According to the trouble diagnosis chart, repair or replace the cause of the malfunction. Refer to BL-29,
"Trouble Diagnoses Symptom Chart" .
4. Does power door lock system operate normally? OK: GO TO 5, NG: GO TO 3.
5. Inspection End.
Te r m i -
nalWire
ColorItem ConditionVoltage (V)
(Approx.)
12 R/L Front door switch RH Door open (ON) → Door close (OFF) 0 → Battery voltage
13 GR Rear door switch RH Door open (ON) → Door close (OFF) 0 → Battery voltage
22 W/V Power window serial linkWhen ignition switch is ON or power
window timer operates
30 Y/BR Glass hatch switchGlass hatch switch released →
Glass hatch switch pressedBattery voltage → 0
37 B/RKey switch and key lock sole-
noid (insert)Key inserted in IGN key cylinder (ON) →
Key removed from IGN key cylinder
(OFF)Battery voltage → 0
39 W CAN-H — —
40 R CAN-L — —
43 R/BBack door latch (door ajar
switch) Door open (ON) → Door close (OFF) 0 → Battery voltage
47 SB Front door switch LH Door open (ON) → Door close (OFF) 0 → Battery voltage
48 R/Y Rear door switch LH Door open (ON) → Door close (OFF) 0 → Battery voltage
53 L/W Glass hatch lock actuatorGlass hatch switch released →
Glass hatch switch pressed0 → Battery voltage for 300 ms
57 Y/R Battery power supply — Battery voltage
59 GFront door lock assembly LH
(actuator) (unlock)Driver door lock knob
(locked → unlocked)0 → Battery voltage
65 V All door lock actuators (lock) Driver door lock knob (neutral → lock) 0 → Battery voltage
66 G/YFront door lock actuator RH,
rear door lock actuators LH/RH
and back door lock actuator
(unlock)Door lock and unlock switch (locked →
unlocked)0 → Battery voltage
67 B Ground — —
70 W/B Battery power supply — Battery voltage
PIIA2344E

POWER DOOR LOCK SYSTEM
BL-33
C
D
E
F
G
H
J
K
L
MA
B
BL
Revision: August 20072004 QX56
4. CHECK BACK DOOR SWITCH GROUND
Check continuity between back door latch connector terminal 8 and
ground.
OK or NG
OK >> Back door switch circuit is OK.
NG >> Repair or replace harness.
Key Switch (Insert) CheckEIS0 02 RI
1. CHECK KEY SWITCH INPUT SIGNAL
With CONSULT-II
Check key switch "KEY ON SW" in DATA MONITOR mode with CONSULT–II. Refer to BL-27, "
DATA MONI-
TOR" .

When key is inserted to ignition key cylinder:

When key is removed from ignition key cylinder:
Without CONSULT-II
Check voltage between BCM connector M18 terminal 37 and
ground.
OK or NG
OK >> Key switch (insert) circuit is OK.
NG >> GO TO 2.8 (B) - Ground : Continuity should exist.
LIIA0828E
KEY ON SW :ON
KEY ON SW :OFF
LIIA0169E
ConnectorTerminal (Wire color)
Condition Voltage (V)
(+) (–)
M18 37 (B/R) GroundKey is inserted. Battery voltage
Key is removed. 0
LIIA0567E

BL-34
POWER DOOR LOCK SYSTEM
Revision: August 20072004 QX56
2. CHECK KEY SWITCH (INSERT)
1. Turn ignition switch OFF.
2. Disconnect key switch and key lock solenoid.
3. Check continuity between key switch and key lock solenoid terminals 3, 4.
OK or NG
OK >> Repair or replace harness.
NG >> Replace key switch.
Door Lock/Unlock Switch CheckEIS002RJ
1. CHECK DOOR LOCK/UNLOCK SWITCH INPUT SIGNAL
With CONSULT-II
Check door lock/unlock switch ("CDL LOCK SW", "CDL UNLOCK SW") in DATA MONITOR mode in CON-
SULT–II. Refer to BL-27, "
DATA MONITOR"

When door lock/unlock switch is turned to LOCK:

When door lock/unlock switch is turned to UNLOCK:
Without CONSULT-II
1. Remove key from ignition key cylinder.
2. Check the signal between BCM connector M18 terminal 22 and ground with oscilloscope when door lock/
unlock switch is turned to LOCK or UNLOCK.
3. Make sure the signals which are shown in the figure below can be detected during 10 seconds just after
the door lock/unlock switch is turned to LOCK or UNLOCK.
OK or NG
OK >> Door lock and unlock switch circuit is OK.
NG >> GO TO 2.
Terminals Condition Continuity
3 – 4Key is inserted. Yes
Key is removed. No
LIIA1044E
CDL LOCK SW :ON
CDL UNLOCK SW :ON
PIIA6538E
ConnectorTerminal (Wire color)
Voltage (V)
(+) (–)
M18 22 (W/V) Ground
PIIA6379EPIIA1297E

BL-36
POWER DOOR LOCK SYSTEM
Revision: August 20072004 QX56
4. CHECK POWER WINDOW SERIAL LINK CIRCUIT
1. Disconnect BCM.
2. Check continuity between BCM connector M18 terminal 22 and
main power window and door lock/unlock switch connector D7
terminal 14.
3. Check continuity between BCM connector M18 terminal 22 and
power window and door lock/unlock switch RH connector D105
terminal 16.
OK or NG
OK >> Replace main power window and door lock/unlock
switch or power window and door lock/unlock switch RH
NG >> Repair or replace harness.
Glass Hatch Switch Circuit InspectionEIS005X5
1. CHECK GLASS HATCH SWITCH
1. Turn ignition switch OFF.
2. Disconnect glass hatch switch.
3. Check continuity between glass hatch switch terminal 2 and ground.
OK or NG
OK >> GO TO 2.
NG >> Replace glass hatch switch.22 (W/V) - 14 (LG/W) : Continuity should exist.
LIIA0394E
22 (W/V) - 16 (LG/W) : Continuity should exist.
LIIA1271E
Connec-
torTe r m i n a l s
Condition Continuity
(+) (–)
D710 2 GroundWith the glass hatch switch
pressedYe s
With the glass hatch switch
releasedNo
LIIA1935E

POWER DOOR LOCK SYSTEM
BL-37
C
D
E
F
G
H
J
K
L
MA
B
BL
Revision: August 20072004 QX56
2. CHECK HARNESS CONTINUITY
1. Disconnect BCM.
2. Check continuity between BCM connector (A) M18 terminal 30
and glass hatch switch connector (B) D710 terminal 2.
3. Check continuity between BCM connector M18 terminal 30 and
ground.
OK or NG
OK >> Glass hatch switch circuit is OK.
NG >> Repair or replace harness.
Front Door Lock Assembly LH (Actuator) CheckEIS002RK
1. CHECK DOOR LOCK ACTUATOR HARNESS
1. Turn ignition switch OFF.
2. Disconnect BCM and front door lock assembly LH (actuator).
3. Check continuity between BCM connector M20 terminals 59, 65
and front door lock assembly LH (actuator) connector D14 termi-
nals 2, 3.
4. Check continuity between BCM connector M20 terminals 59, 65
and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair or replace harness.
2. CHECK DOOR LOCK ACTUATOR SIGNAL
1. Reconnect BCM.
2. Check voltage between BCM connector M20 terminals 59, 65
and ground.30 (Y/BR) - 2 (Y/BR) : Continuity should exist.
30 (Y/BR) - Ground : Continuity should not exist.
WIIA0754E
ConnectorTe r m i n a l s
(Wire color)ConnectorTe r m i n a l s
(wire color)Continuity
M2059 (G)
D142 (G) Yes
65 (V) 3 (V) Yes
Connector Terminals (Wire color) Continuity
M2059 (G)
GroundNo
65 (V) No
LIIA1574E
ConnectorTe r m i n a l s
(Wire color)
ConditionVoltage (V)
(Approx.)
(+) (-)
M2059 (G)
GroundDriver door lock/unlock
switch is turned to
UNLOCK0 → Battery voltage
for 300 ms
65 (V)Driver door lock/unlock
switch is turned to LOCK0 → Battery voltage
for 300 ms
LIIA1046E

POWER DOOR LOCK SYSTEM
BL-39
C
D
E
F
G
H
J
K
L
MA
B
BL
Revision: August 20072004 QX56
Front Door Lock Actuator RH CheckEIS002RL
1. CHECK FRONT DOOR LOCK ACTUATOR RH HARNESS
1. Turn ignition switch OFF.
2. Disconnect BCM and front door lock actuator RH.
3. Check continuity between BCM connector M20 terminals 65, 66
and front door lock actuator RH D114 terminals 2, 3.
4. Check continuity between BCM connector M20 terminals 65, 66
and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair or replace harness.
2. CHECK FRONT DOOR LOCK ACTUATOR RH SIGNAL
1. Reconnect BCM.
2. Check voltage between BCM connector M20 terminals 65, 66
and ground.
OK or NG
OK >> Replace front door lock actuator RH. Refer to BL-132, "FRONT DOOR LOCK" .
NG >> Replace BCM. Refer to BCS-19, "
Removal and Installation of BCM" .
Terminal Continuity
65 (V) 3 (V) Yes
66 (G/Y) 2 (G/Y) Yes
Terminals (Wire color) Continuity
65 (V)
GroundNo
66 (G/Y) No
LIIA1479E
ConnectorTe r m i n a l s
(Wire color)
ConditionVoltage (V)
(Approx.)
(+) (-)
M2065 (V)
GroundDoor lock/unlock switch is
turned to LOCK0 → Battery voltage
for 300 ms
66 (G/Y)Door lock/unlock switch is
turned to UNLOCK0 → Battery voltage
for 300 ms
LIIA1048E

BL-40
POWER DOOR LOCK SYSTEM
Revision: August 20072004 QX56
Rear Door Lock Actuator RH/LH CheckEIS002RM
1. CHECK REAR DOOR LOCK ACTUATOR LH OR RH HARNESS
1. Turn ignition switch OFF.
2. Disconnect BCM and each door lock actuator.
3. Check continuity between BCM connector M20 terminals 65, 66
and rear door lock actuator RH/LH connectors terminals 2, 3.
4. Check continuity between BCM connector M20 terminals 65, 66
and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair or replace harness.
2. CHECK DOOR LOCK ACTUATOR SIGNAL
1. Reconnect BCM.
2. Check voltage between BCM connector M20 terminals 65, 66
and ground.
OK or NG
OK >> Replace door lock actuator. Refer to BL-135, "REAR DOOR LOCK" .
NG >> Replace BCM. Refer to BCS-19, "
Removal and Installation of BCM" .
Terminal Continuity
65 (V) 3 (V) Yes
66 (G/Y) 2 (G/Y) Yes
Terminals (Wire color) Continuity
65 (V)
GroundNo
66 (G/Y) No
LIIA1480E
ConnectorTe r m i n a l s
(Wire color)
ConditionVoltage (V)
(Approx.)
(+) (-)
M2065 (V)
GroundDoor lock/unlock switch
is turned to LOCK0 → Battery voltage
for 300 ms
66 (G/Y)Door lock/unlock switch
is turned to UNLOCK0 → Battery voltage
for 300 ms
LIIA1048E