air condition INFINITI QX56 2004 Factory Service Manual

GW-6
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Revision: August 20072004 QX56
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.

Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.

If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:

removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be bro-
ken or lost during the repair, resulting in the creation of new noise.

tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.

feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.

placing a piece of paper between components that you suspect are causing the noise.

looking for loose components and contact marks.
Refer to GW-7, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE

If the cause is a loose component, tighten the component securely.

If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN
Parts Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)

SQUEAK AND RATTLE TROUBLE DIAGNOSES
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80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15×25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following mate-
rials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingEIS002UJ
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.

GW-8
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Revision: August 20072004 QX56
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINER
Noises in the sunroof/headliner area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headliner and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the console panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the console at the clip locations until the clips engage.
In addition look for:
1. Loose harness or harness connectors.
2. Front console map/reading lamp lense loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.

GW-40
POWER WINDOW SYSTEM
Revision: August 20072004 QX56
4. CHECK BCM OUTPUT SIGNAL
1. Connect BCM.
2. Turn ignition switch ON.
3. Check voltage between BCM connector M20 terminals 68, 69 and ground.
OK or NG
OK >> Check the condition of the harness and the connector.
NG >> Replace BCM.
Power Window and Door Lock/Unlock Switch RH Power Supply and Ground
Circuit Check
EIS002UZ
1. CHECK POWER SUPPLY CIRCUIT
1. Turn ignition switch ON.
2. Check voltage between power window and door lock/unlock switch RH connector D105 terminal 10 and
ground.
OK or NG
OK >> GO TO 2.
NG >> GO TO 3.
2. CHECK GROUND CIRCUIT
1. Turn ignition switch OFF.
2. Disconnect power window and door lock/unlock switch RH.
3. Check continuity between power window and door lock/unlock switch RH connector D105 terminal 11 and
ground.
OK or NG
OK >> Power supply and ground circuit are OK.
NG >> Repair or replace harness.68 (W/L) - Ground : Battery voltage
69 (W/R) - Ground : Battery voltage
LIIA0917E
10 (W/R) - Ground : Battery voltage
LIIA1257E
11 (B) - Ground : Continuity should exist.
LIIA1258E

POWER WINDOW SYSTEM
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3. CHECK POWER WINDOW AND DOOR LOCK/UNLOCK SWITCH RH POWER SUPPLY CIRCUIT
1. Turn ignition switch OFF.
2. Disconnect BCM.
3. Check continuity between BCM connector (A) M20 terminal 69 and power window and door lock/unlock
switch RH connector (B) D105 terminal 10.
OK or NG
OK >> GO TO 4.
NG >> Repair or replace harness.
4. CHECK BCM OUTPUT SIGNAL
1. Connect BCM.
2. Turn ignition switch ON.
3. Check voltage between BCM connector M20 terminal 69 and ground.
OK or NG
OK >> Check the condition of the harness and the connector.
NG >> Replace BCM.
Front Power Window Motor LH Circuit CheckEIS002V0
1. CHECK MAIN POWER WINDOW AND DOOR LOCK/UNLOCK SWITCH OUTPUT SIGNAL
1. Turn ignition switch ON.
2. Check voltage between main power window and door lock/unlock switch connector D7 terminals 8, 11 and
ground.
OK or NG
OK >> GO TO 2.
NG >> Replace main power window and door lock/unlock
switch. 69 (W/R) - 10 (W/R) : Continuity should exist.
LIIA2298E
69 (W/R) - Ground : Battery voltage
WIIA0508E
ConnectorTerminals (Wire color)
ConditionVoltage (V)
(Approx.)
(+) (-)
D78 (G/R)
GroundUP Battery voltage
DOWN 0
11 (G/W)UP 0
DOWN Battery voltage
LIIA0317E

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POWER WINDOW SYSTEM
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2. CHECK POWER WINDOW MOTOR CIRCUIT
1. Turn ignition switch OFF.
2. Disconnect main power window and door lock/unlock switch and front power window motor LH.
3. Check continuity between main power window and door lock/unlock switch connector D7 terminals 8, 11
and front power window motor LH connector D9 terminal 1, 2.
OK or NG
OK >> Replace front power window motor LH.
NG >> Repair or replace harness.
Front Power Window Motor RH Circuit CheckEIS002V1
1. CHECK POWER WINDOW AND DOOR LOCK/UNLOCK SWITCH RH OUTPUT SIGNAL
1. Connect power window and door lock/unlock switch RH.
2. Turn ignition switch ON.
3. Check voltage between power window and door lock/unlock switch RH connector D105 terminals 8, 9 and
ground.
OK or NG
OK >> GO TO 2.
NG >> Replace power window and door lock/unlock switch RH.
2. CHECK FRONT POWER WINDOW MOTOR RH CIRCUIT
1. Turn ignition switch OFF.
2. Disconnect front power window motor RH and power window and door lock/unlock switch RH.
3. Check continuity between power window and door lock/unlock switch RH connector D105 terminals 8, 9
and front power window motor RH connector D104 terminals 1, 2.
OK or NG
OK >> Replace front power window motor RH.
NG >> Repair or replace harness.8 (G/R) - 2 (G/R) : Continuity should exist.
11 (G/W) - 1 (G/W) : Continuity should exist.
LIIA1260E
ConnectorTerminals (Wire color)
ConditionVoltage (V)
(Approx.)
(+) (-)
D1059 (G)
GroundUP 0
DOWN Battery voltage
8 (L)UP Battery voltage
DOWN 0
LIIA1261E
8 (L) - 2 (L) : Continuity should exist.
9 (G) - 1 (G) : Continuity should exist.
LIIA1262E

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POWER WINDOW SYSTEM
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4. CHECK HARNESS CONTINUITY
1. Disconnect main power window and door lock/unlock switch.
2. Check continuity between front power window motor LH connector D9 terminal 6 and main power window
and door lock/unlock switch connector D7 terminal 2.
OK or NG
OK >> Replace main power window and door lock/unlock
switch.
NG >> Repair or replace harness.
5. CHECK HARNESS CONTINUITY
1. Turn ignition switch OFF.
2. Disconnect main power window and door lock/unlock switch.
3. Check continuity between front power window motor LH connector D9 terminal 5 and main power window
and door lock/unlock switch connector D7 terminal 9.
OK or NG
OK >> Replace main power window and door lock/unlock
switch.
NG >> Repair or replace harness.
Limit Switch Circuit Check Front RHEIS002V3
1. CHECK POWER WINDOW AND DOOR LOCK/UNLOCK SWITCH RH LIMIT SIGNAL
1. Turn ignition switch ON.
2. Check voltage between power window motor RH connector D105 terminal 15 and ground.
OK or NG
OK >> Limit switch circuit is OK.
NG >> GO TO 2.6 (W/B) - 2 (W/B) : Continuity should exist.
LIIA0924E
5 (O) - 9 (O) : Continuity should exist.
LIIA0925E
ConnectorTerminals (Wire color)
Condition Voltage (V)
(Approx.)
(+) (-)
D105 15 (G/W) GroundPassenger side door window
is between fully-open and
just before fully-closed posi-
tion (ON)0
Passenger side door window
is between just before fully-
closed position and fully-
closed position (OFF)5
LIIA1263E

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3. CHECK ENCODER GROUND
1. Turn ignition switch OFF.
2. Check continuity between front power window motor LH connector D9 terminal 6 and ground.
OK or NG
OK >> GO TO 5.
NG >> GO TO 4.
4. CHECK ENCODER GROUND CIRCUIT
1. Disconnect main power window and door lock/unlock switch.
2. Check continuity between front power window motor LH connector D9 terminal 6 and main power window
and door lock/unlock switch connector D7 terminal 2.
OK or NG
OK >> Replace main power window and door lock/unlock
switch.
NG >> Repair or replace harness.
5. CHECK ENCODER SIGNAL
1. Connect front power window motor LH.
2. Turn ignition switch ON.
3. Check the signal between main power window and door lock/unlock switch connector and ground with
oscilloscope.
OK or NG
OK >> Replace main power window and door lock/unlock switch.
NG >> GO TO 6.6 (W/B) - Ground : Continuity should exist.
LIIA0923E
6 (W/B) - 2 (W/B) : Continuity should exist.
LIIA0924E
Connec-
torTerminals (Wire color)
Condition Signal
(+) (-)
D7 13 (G/Y) Ground Opening
LIIA0364EOCC3383D

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3. CHECK ENCODER GROUND
1. Turn ignition switch OFF.
2. Check continuity between front power window motor RH connector D104 terminal 6 and ground.
OK or NG
OK >> GO TO 5.
NG >> GO TO 4.
4. CHECK ENCODER GROUND CIRCUIT
1. Disconnect power window and door lock/unlock switch RH.
2. Check continuity between front power window motor RH connector D104 terminal 6 and power window
and door lock/unlock switch RH connector D105 terminal 3.
OK or NG
OK >> Replace power window and door lock/unlock switch RH.
NG >> Repair or replace harness.
5. CHECK ENCODER SIGNAL
1. Connect front power window motor RH.
2. Turn ignition switch ON.
3. Check the signal between power window and door lock/unlock switch RH connector and ground with
oscilloscope.
OK or NG
OK >> Replace power window and door lock/unlock switch RH.
NG >> GO TO 6.6 (W/B) - Ground : Continuity should exist.
LIIA0923E
6 (W/B) - 3 (W/B) : Continuity should exist.
LIIA1264E
Connec-
torTerminals (Wire color)
Condition Signal
(+) (-)
D105 12 (G/Y) Ground Opening
LIIA1267EOCC3383D

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POWER WINDOW SYSTEM
Revision: August 20072004 QX56
6. CHECK ENCODER CIRCUIT
1. Turn ignition switch OFF.
2. Disconnect front power window motor RH and power window and door lock/unlock switch RH.
3. Check continuity between front power window motor RH connector D104 terminal 3 and power window
and door lock/unlock switch RH connector D105 terminal 12.
OK or NG
OK >> Replace front power window motor RH.
NG >> Repair or replace harness.
Door Switch CheckEIS002V6
1. CHECK FRONT DOOR SWITCH INPUT SIGNAL
With CONSULT-II
Check front door switches (“DOOR SW-DR” and “DOOR SW-AS” ) in “DATA MONITOR” mode with CON-
SULT-II.
Without CONSULT-II
Check voltage between BCM connector and ground.
OK or NG
OK >> Front door switch is OK.
NG >> GO TO 2.3 (G/Y) - 12 (G/Y) : Continuity should exist.
LIIA1268E
Monitor item Condition
DOOR SW-DROPEN : ON
CLOSE : OFF
DOOR SW-ASOPEN : ON
CLOSE : OFF
PIIA2464E
Item ConnectorTerminals (Wire color)
ConditionVoltage (V)
(Approx.)
(+) (-)
Front RH M18 12 (R/L)
GroundOPEN 0
CLOSE Battery voltage
Front LH M19 47 (SB)OPEN 0
CLOSE Battery voltage
LIIA0946E