service INFINITI QX56 2009 Factory Service Manual

INSPECTION AND ADJUSTMENTRF-5
< BASIC INSPECTION >
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INSPECTION AND ADJUSTMENT
ADDITIONAL SERVICE WHEN REPLACING CONTROL UNIT
ADDITIONAL SERVICE WHEN REPL ACING CONTROL UNIT : Description
INFOID:0000000003776061
MEMORY RESET PROCEDURE
1. Please observe the following instructi ons at confirming the sunroof operation.
NOTE:
Do not disconnect the electronic power while the sunroof is operating or within 5 seconds after the sunroof
stops. (to wipe-out the memory of lid position and operating friction.)
2. Initialization of system should be conducted after the following conditions.
• When the sunroof motor is changed.
• When the sunroof does not operate normally. (Incomplete initialization conditions)
ADDITIONAL SERVICE WHEN REPLACING CONTROL UNIT : Special Repair Re-
quirement
INFOID:0000000003776062
INITIALIZATION PROCEDURE
If the sunroof does not close or open automatically, us e the following procedure to return sunroof operation to
normal.
1. Turn ignition switch ON.
2. Push and hold the sunroof tilt switch in the forw ard (DOWN) position until the sunroof is fully closed.
3. After the sunroof has closed all the way, push and hold the tilt switch forward (DOWN) again for more than 2 seconds to re-learn motor position.
4. Initialization is complete if the sunroof operates normally.
BASIC INSPECTION
BASIC INSPECTION : Special Repair RequirementINFOID:0000000003776063
BASIC INSPECTION
1.INSPECTION START
1. Check the service history.
2. Check the following parts.
• Fuse/circuit breaker blown.
• Poor connection, open or short circuit of harness connector.
• Battery voltage.
Is the inspection result normal?
YES >> Inspection End.
NO >> Repair or replace the malfunctioning parts.
Revision: December 20092009 QX56

POWER SUPPLY AND GROUND CIRCUITRF-11
< COMPONENT DIAGNOSIS >
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1. Connect BCM connector M20.
2. Turn ignition switch ON.
3. Check voltage between BCM connector M20 and ground.
Is the voltage reading as specified?
YES >> Check condition of harness and connector.
NO >> Replace BCM. Refer to BCS-56, "
Removal and Installation".
4. CHECK GROUND CIRCUIT
1. Turn ignition switch OFF.
2. Check continuity between sunroof motor assembly connector R4 terminal 7 and ground.
Is the continuity test result as specified?
YES >> Power supply and ground circuits are OK.
NO >> Repair or replace harness.
SUNROOF MOTOR ASSEMBLY : Special Repair RequirementINFOID:0000000003776071
1. PERFORM INITIALIZATION PROCEDURE
Perform initialization procedure.
Refer to RF-5, "
ADDITIONAL SERVICE WHEN REPLACING CO NTROL UNIT : Special Repair Requirement".
Does the sunroof motor assembly operate properly?
YES >> Repair is complete.
NO >> Check fitting adjustment.
(+) (–) Voltage
Connector Terminal
M20 68
Ground Battery voltage
69
ALKIA0871ZZ
Connector Terminal—Continuity
R4 7Ground Yes
ALKIA0869ZZ
Revision: December 20092009 QX56

RF-38
< SYMPTOM DIAGNOSIS >
AUTO OPERATION DOES NOT OPERATE
AUTO OPERATION DOES NOT OPERATE
Diagnosis ProcedureINFOID:0000000003776082
1. PERFORM INITIALIZATION PROCEDURE
Perform initialization procedure.
Refer to RF-5, "
ADDITIONAL SERVICE WHEN REPLACING CONTROL UNIT : Special Repair Requirement".
Is the inspection result normal?
>> Check intermittent incident. Refer to GI-38, "Intermittent Incident".
Revision: December 20092009 QX56

DOES NOT STOP FULLY-OPEN OR FULLY-CLOSED POSITION
RF-39
< SYMPTOM DIAGNOSIS >
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DOES NOT STOP FULLY-OPEN OR FULLY-CLOSED POSITION
Diagnosis ProcedureINFOID:0000000003776083
1. PERFORM INITIALIZATION PROCEDURE
Perform initialization procedure.
Refer to RF-5, "
ADDITIONAL SERVICE WHEN REPLACING CO NTROL UNIT : Special Repair Requirement".
Is the inspection result normal?
>> Check intermittent incident. Refer to GI-38, "Intermittent Incident".
Revision: December 20092009 QX56

SUNROOF DOES NOT OPERATE ANTI-PINCH FUNCTIONRF-41
< SYMPTOM DIAGNOSIS >
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SUNROOF DOES NOT OPERATE ANTI-PINCH FUNCTION
Diagnosis ProcedureINFOID:0000000003776085
1. PERFORM INITIALIZATION PROCEDURE
Perform initialization procedure.
Refer to RF-5, "
ADDITIONAL SERVICE WHEN REPLACING CO NTROL UNIT : Special Repair Requirement".
Is the inspection result normal?
>> Check intermittent incident. Refer to GI-38, "Intermittent Incident".
Revision: December 20092009 QX56

RF-42
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000005877817
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs.Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to RF-46, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain all the facts and conditions that exist w hen the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fa st movement/brought on by road conditions/hard sur-
faces=higher pitch noise/softer surfaces=l ower pitch noises/edge to surface=chirping
• Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise) Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee)
Buzz characteristics include hi gh frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperat ure, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
SBT842
Revision: December 20092009 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSESRF-43
< SYMPTOM DIAGNOSIS >
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If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load. With brakes appllied, place A/T shift selector in drive position.
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from. Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to RF-44, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A Nissan Squeak and Rattle Kit (J-43980) is av ailable through your authorized Nissan Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Niss an Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94 ×5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-
71L02: 15 ×25 mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-
50Y00: 10 mm (0.39 in) thick, 50 ×50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15 ×25 mm (0.59 ×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Revision: December 20092009 QX56

RF-48
< PRECAUTION >
PRECAUTIONS
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000005877824
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and w hether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SR and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including in correct removal and installation of the SRS, can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the SR section.
• Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harn esses can be identified by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or electri c power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers , always switch the Ignition OFF, disconnect the
battery, and wait at least 3 minu tes before performing any service.
Precaution Necessary for Steering W heel Rotation After Battery Disconnect
INFOID:0000000005890843
NOTE:
• This Procedure is applied only to models with Intelligent Key system and NATS (NISSAN ANTI-THEFT SYS-
TEM).
• Remove and install all control units after disconnecting both battery cables with the ignition knob in the
″LOCK ″ position.
• Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing work.
If DTC is detected, perform trouble diagnosis according to self-diagnostic results.
For models equipped with the Intelligent Key system and NATS, an electrically controlled steering lock mech-
anism is adopted on the key cylinder.
For this reason, if the battery is disconnected or if the battery is discharged, the steering wheel will lock and
steering wheel rotation will become impossible.
If steering wheel rotation is required when battery pow er is interrupted, follow the procedure below before
starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables. NOTE:
Supply power using jumper cables if battery is discharged.
2. Use the Intelligent Key or mechanical key to turn the ignition switch to the ″ACC ″ position. At this time, the
steering lock will be released.
3. Disconnect both battery cables. The steering lock will remain released and the steering wheel can be rotated.
4. Perform the necessary repair operation.
Revision: December 20092009 QX56

RF-50
< PREPARATION >
PREPARATION
PREPARATION
PREPARATION
Special Service ToolINFOID:0000000003776091
The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.
Commercial Service ToolINFOID:0000000003776092
Tool number
(Kent-Moore No.)
Tool name Description
—
(J-39570)
Chassis ear Locating the noise
—
(J-43980)
NISSAN Squeak and
Rattle Kit Repairing the cause of noise
SIIA0993E
SIIA0994E
(Kent-Moore No.)
Tool name
Description
(J-39565)
Engine ear Locating the noise
SIIA0995E
Revision: December 20092009 QX56

SUNROOF SYSTEMRF-55
< ON-VEHICLE REPAIR >
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CAUTION:
• Before removal, fully close the glass lid assembly. Then, after removal, do not move the motor
assembly.
• After installing or adjusting the sunroof and glass lid, check gap alignment and sunroof operation to
prevent malfunction.
• Handle glass lid with care so not to cause damage.
Removal and InstallationINFOID:0000000005877826
CAUTION:
• Always work with a helper.
• When taking sunroof unit out, use shop cloths to protect the seats and trim from damage.
• After installing the sunroof unit or glass lid, be sure to check gap adjustment to prevent any mal-
function.
SUNROOF FRAME ASSEMBLY
NOTE:
• For easier installation, mark each point before removal.
Removal
1. Remove headlining. Refer to INT-17, "Removal and Installation".
2. Remove the glass lid assembly. Follow the procedure for GLASS LID ASSEMBLY within this section.
3. Remove overhead console bracket.
4. Disconnect the front and rear drain hoses.
5. Remove front sunroof frame assembly bolts.
6. Remove sunroof frame assembly brackets.
7. Remove the side bolts and the sunroof frame assembly.
8. Remove the sunshade assembly as necessary. Fo llow the procedure for SUNSHADE ASSEMBLY within
this section.
Installation
1. Install the sunshade assembly.
2. Position the sunroof frame assembly and install the side bolts.
3. Install the sunroof brackets.
4. Install the front sunroof frame assembly bolts.
5. Connect front and rear drain hoses.
6. Install the overhead console bracket.
7. Install the glass lid assembly. Follow the procedure for GLASS LID ASSEMBLY within this section.
8. Install headlining. Refer to INT-17, "
Removal and Installation".
9. Perform initialization procedure. Refer to RF-5, "
ADDITIONAL SERVICE WHEN REPLACING CONTROL
UNIT : Special Repair Requirement".
GLASS LID ASSEMBLY
Removal
1. Open sunshade assembly.
2. Ensure glass lid assembly is closed.
3. Remove side cover LH and RH.
Revision: December 20092009 QX56