steering INFINITI QX56 2011 Factory Service Manual

PWC-4
< PRECAUTION >
PRECAUTIONS
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000006237825
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severi ty of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and w hether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the “SRS AIR BAG” and “SEAT BELT” of this
Service Manual.
WARNING:
• To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision that would result in air bag inflation, all maintenance must be performed by
an authorized NISS AN/INFINITI dealer.
 Improper maintenance, including in correct removal and installation of the SRS, can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the “SRS AIR BAG”.
 Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identi fied by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
 When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the ignition ON or engine running, DO NOT use air or electric power tools or strike near the sensor(s)
with a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly
causing serious injury.
 When using air or electric power tools or hammers , always switch the ignition OFF, disconnect the
battery, and wait at least 3 minu tes before performing any service.
Precaution Necessary for Steering W heel Rotation after Battery Disconnect
INFOID:0000000006217263
NOTE:
 Before removing and installing any control units, first tu rn the push-button ignition switch to the LOCK posi-
tion, then disconnect bot h battery cables.
 After finishing work, confirm that all control unit connectors are connected properly, then re-connect both
battery cables.
 Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing work.
If a DTC is detected, perform trouble diagnos is according to self-diagnosis results.
For vehicle with steering lock unit, if the battery is disconnected or discharged, the steering wheel will lock and
cannot be turned.
If turning the steering wheel is required with the bat tery disconnected or discharged, follow the operation pro-
cedure below before starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables. NOTE:
Supply power using jumper cables if battery is discharged.
2. Turn the push-button ignition switch to ACC position. (At this time, the steering lock will be released.)
3. Disconnect both battery cables. The steering lock wi ll remain released with both battery cables discon-
nected and the steering wheel can be turned.
4. Perform the necessary repair operation.
Revision: 2010 May2011 QX56

PRECAUTIONSPWC-5
< PRECAUTION >
C
DE
F
G H
I
J
L
M A
B
PWC
N
O P
5. When the repair work is completed, re-connect both battery cables. With the brake pedal released, turn
the push-button ignition switch from ACC position to ON position, then to LOCK position. (The steering
wheel will lock when the push-button ignition switch is turned to LOCK position.)
6. Perform self-diagnosis check of a ll control units using CONSULT-III.
Revision: 2010 May2011 QX56

PWC-12
< SYSTEM DESCRIPTION >
DIAGNOSIS SYSTEM (BCM)
RETAIND PWR
RETAIND PWR : CONSULT-III Function (BCM - RETAINED PWR)INFOID:0000000006217270
Data monitor
CONSULT screen item Indication/Unit Description
Vehicle Speed km/h Vehicle speed of the moment a particular DTC is detected
Odo/Trip Meter km Total mileage (Odometer value) of the moment a particular DTC is detected
Vehicle Condition SLEEP>LOCK
Power position status of
the moment a particular
DTC is detected While turning BCM status from low power consumption mode to
normal mode (Power supply position is “LOCK”)
SLEEP>OFF While turning BCM status from low power consumption mode to
normal mode (Power supply position is “OFF”.)
LOCK>ACC While turning power supply position from “LOCK” to “ACC”
ACC>ON While turning power supply position from “ACC” to “IGN”
RUN>ACC While turning power supp
ly position from “RUN” to “ACC” (Vehicle
is stopping and selector lever is except P position.)
CRANK>RUN While turning power su
pply position from “CRANKING” to “RUN”
(From cranking up the engine to run it)
RUN>URGENT While turning power supply positi
on from “RUN“ to “ACC” (Emer-
gency stop operation)
ACC>OFF While turning power supply position from “ACC” to “OFF”
OFF>LOCK While turning power supply position from “OFF” to “LOCK”
OFF>ACC While turning power supply position from “OFF” to “ACC”
ON>CRANK While turning power supply position from “IGN” to “CRANKING”
OFF>SLEEP While turning BCM status from normal mode (Power supply posi-
tion is “OFF”.) to low power consumption mode
LOCK>SLEEP While turning BCM status from normal mode (Power supply posi-
tion is “LOCK”.) to low power consumption mode
LOCK Power supply position is “LOCK”
(Ignition switch OFF with steer-
ing is locked.)
OFF Power supply position is “OFF” (Ignition switch OFF with steering
is unlocked.)
ACC Power supply position is “ACC” (Ignition switch ACC)
ON Power supply position is “IGN” (Ignition switch ON with engine
stopped)
ENGINE RUN Power supply position is “RUN” (Ignition switch ON with engine
running)
CRANKING Power supply position is “CRANKING” (At engine cranking)
IGN Counter 0 - 39 The number of times that ignition switch is turned ON after DTC is detected
 The number is 0 when a malfunction is detected now.
 The number increases like 1
→ 2 → 3...38 → 39 after returning to the normal condition
whenever ignition switch OFF → ON.
 The number is fixed to 39 until the self-diagnosis results are erased if it is over 39.
Monitor Item Description
DOOR SW-DR Indicates [ON/OFF] condition of driver side door switch.
DOOR SW-AS Indicates [ON/OFF] condition of passenger side door switch.
Revision: 2010 May2011 QX56

RAX-4
< SYMPTOM DIAGNOSIS >
NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTING
SYMPTOM DIAGNOSIS
NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTING
NVH Troubleshooting ChartINFOID:0000000006225462
Use chart below to find the cause of the symptom. If necessary, repair or replace these parts.
×: ApplicableReference
—
RAX-16—
RAX-7—
NVH in DLN section.
NVH in DLN section.
NVH in RAX and RSU sections.
Refer to REAR AXLE in this chart.
NVH in WT section.
NVH in WT section.
Refer to DRIVE SHAFT in this chart.
NVH in BR section.
NVH in ST section.
Possible cause and SUSPECTED PARTS
Excessive joint angle
Joint sliding resistance
Imbalance
Improper installation, looseness
Parts interference
PROPELLER SHAFT
DIFFERENTIAL
REAR AXLE AND REAR SUSPENSION
REAR AXLE
TIRE
ROAD WHEEL
DRIVE SHAFT
BRAKE
STEERING
Symptom DRIVE
SHAFT
Noise
×× ×××××× ××
Shake ×× ×××××××
REAR AXLE Noise
××××× ×××××
Shake ××× × ×××××
Vibration ×××××××
Shimmy ×× × ×× ××
Judder × × ×× ××
Poor quality ride or handling ×× × ××
Revision: 2010 May2011 QX56

REAR WHEEL HUB AND HOUSINGRAX-9
< REMOVAL AND INSTALLATION >
CEF
G H
I
J
K L
M A
B
RAX
N
O P
 Place a suitable washer (A) as shown in the figure to install the hub bolts (1) by using the tightening force of the nut (B).
CAUTION:
 Check that there is no cl earance between wheel hub and
bearing assembly, and hub bolt.
 Never reuse hub bolt.
 Clean the matching surface of wheel hub lock nut and wheel hub and bearing assembly. CAUTION:
Never apply lubricating oi l to these matching surface.
 Clean the matching surface of drive shaft and wheel hub and bear-
ing assembly. And then apply paste [service parts (440037S000)]
to surface (A) of joint sub-assembly of drive shaft.
CAUTION:
Apply paste to cover entire fl at surface of joint sub-assembly
of drive shaft.
 Use the following torque range for tightening the wheel hub lock nut.
CAUTION:
 Since the drive shaft is assembled by press-fitting , use the tightening torque range for the wheel
hub lock nut.
 Be sure to use torque wrench to tighten th e wheel hub lock nut. Never use a power tool.
NOTE:
Wheel hub lock nut tightening torque does not over tor que for avoiding axle noise, and does not less than
torque for avoiding looseness.
 Perform the final tightening of each of parts under unladen conditions, which were removed when removing wheel hub and bearing assembly and axle housing.
 When installing the adjusting cap, check that there must be no play.
 Never reuse cotter pin, wheel hub lock nut, and bushing.
 Perform inspection after installation. Refer to RAX-9, "
Inspection".
InspectionINFOID:0000000006225467
INSPECTION AFTER REMOVAL
Wheel Hub and Bearing Assembly
Check the wheel hub and bearing assembly for wear, cracks, and damage. Replace if necessary.
Axle Housing
Check the axle housing for wear, cracks, and damage. Replace if necessary.
Ball Joint Inspection
Check for boot breakage, axial looseness, and torque of suspension arm ball joint. Refer to RSU-13, "Inspec-
tion and Adjustment".
INSPECTION AFTER INSTALLATION
1. Adjust parking brake operation (stroke). Refer to PB-3, "Inspection and Adjustment".
2. Check wheel alignment. Refer to RSU-6, "
Inspection".
3. Adjust neutral position of steering angle sensor. Refer to BRC-64, "
Work Procedure".
JPDIF0300ZZ
Amount paste 1.0 – 3.0 g (0.04 – 0.10 oz)
: 218 – 223 N·m (22.3 – 22.7 kg-m, 161 – 164 ft-lb)
JPDIG0122ZZ
Revision: 2010 May2011 QX56

REAR DRIVE SHAFTRAX-17
< REMOVAL AND INSTALLATION >
CEF
G H
I
J
K L
M A
B
RAX
N
O P
 Move joint up/down, left/right, and in the axial directi on. Check for any rough movement or significant loose-
ness.
 Check boot for cracks or other damage, and also for grease leak-
age.
 If a malfunction is found, disassem ble drive shaft, and then replace
with new one.
INSPECTION AFTER INSTALLATION
1. Check wheel alignment. Refer to RSU-6, "Inspection".
2. Adjust neutral position of steering angle sensor. Refer to BRC-64, "
Work Procedure".
3. Adjust levelizer adjustment of height sensor. Refer to EXL-61, "
LEVELIZER ADJUSTMENT : Special
Repair Requirement".
4. Check standard vehicle height setting of vehicle height sensor. Refer to SCS-67, "
Work Procedure".
RAA0030D
Revision: 2010 May2011 QX56

RSU-4
< SYMPTOM DIAGNOSIS >
NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTING
SYMPTOM DIAGNOSIS
NOISE, VIBRATION AND HARSHNESS (NVH) TROUBLESHOOTING
NVH Troubleshooting ChartINFOID:0000000006225659
Use chart below to find the cause of the symptom. If necessary, repair or replace these parts.
×: ApplicableReference page
RSU-8
,
RSU-10
, RSU-13
, RSU-15
, RSU-18
RSU-11
—
—
—
RSU-8
, RSU-10
, RSU-13
, RSU-15
, RSU-18
RSU-6RSU-17
NVH in DLN section.
NVH in DLN section.
NVH in RAX and RSU sections.
NVH in WT section.
NVH in WT section.
NVH in RAX section.
NVH in BR section.
NVH in ST section.
Possible cause and SUSPECTED PARTS
Improper installation, looseness
Shock absorber deformation, damage or deflection
Bushing or mounting deterioration
Parts interference
Spring fatigue
Suspension looseness
Incorrect wheel alignment
Stabilizer bar fatigue
PROPELLER SHAFT
DIFFERENTIAL
REAR AXLE AND REAR SUSPENSION
TIRE
ROAD WHEEL
DRIVE SHAFT
BRAKE
STEERING
Symptom REAR SUSPENSION Noise
×××××× ××××××××
Shake ×××× × × ××××××
Vibration ××××× × ×× × ×
Shimmy ×××× × ××× ××
Judder ××× ××× ××
Poor quality ride or
handling ××××× ×× ×××
Revision: 2010 May2011 QX56

RSU-6
< PERIODIC MAINTENANCE >
WHEEL ALIGNMENT
WHEEL ALIGNMENT
InspectionINFOID:0000000006225661
DESCRIPTION
Measure wheel alignment under unladen conditions.
NOTE:
“Unladen conditions” means that fuel, engine coolant, and lubricant are full. Spare tire, jack, hand tools and
mats are in designated positions.
PRELIMINARY CHECK
Check the following:
 Tires for improper air pressure and wear
 Road wheels for runout. Refer to WT-64, "
Inspection".
 Wheel bearing axial end play. Refer to RAX-5, "
Inspection".
 Ball joint axial end play of suspension arm and front lower link. Refer to RSU-20, "
Ball Joint".
 Shock absorber operation
 Each mounting point of axle and suspension for looseness and deformation
 Each of front lower link, rear lower link, rear suspension member, suspension arm and shock absorber for
cracks, deformation, and other damage
 Vehicle height (posture)
GENERAL INFORMATION AND RECOMMENDATIONS
 A four-wheel thrust alignment should be performed.
- This type of alignment is recomm ended for any NISSAN/INFINITI vehicle.
- The four-wheel “thrust” process helps ensure that t he vehicle is properly aligned and the steering wheel is
centered.
- The alignment rack itself should be capable of accepting any NISSAN/INFINITI vehicle.
- The rack should be checked to ensure that it is level.
 Make sure the machine is properly calibrated.
- Your alignment equipment should be regularly calib rated in order to give correct information.
- Check with the manufacturer of your specific equi pment for their recommended Service/Calibration Sched-
ule.
ALIGNMENT PROCESS
IMPORTANT:
Use only the alignment specifications listed in this Service Manual.
 When displaying the alignment settings, many alignment machines use “indicators”: (Green/red, plus or
minus, Go/No Go). Never use these indicators.
- The alignment specifications programmed into your machine that operate these indicators may not be cor-
rect.
- This may result in an ERROR.
 Some newer alignment machines are equipped with an optional “Rolling Compensation” method to “com- pensate” the sensors (alignment targets or head units). Never use this “Rolling Compensation” method.
- Use the “Jacking Compensation Method”. After installi ng the alignment targets or head units, raise the vehi-
cle and rotate the wheels 1/2 turn both ways.
- See Instructions in the alignment machine you're using for more information on this.
AdjustmentINFOID:0000000006225662
CAMBER
Revision: 2010 May2011 QX56

REAR LOWER LINK & COIL SPRINGRSU-9
< REMOVAL AND INSTALLATION >
C
DF
G H
I
J
K L
M A
B
RSU
N
O P
 Make sure that upper seat and rubber seat are attached as shown in the figure.
 When installing the coil spring (1), check that coil spring is attached as shown in the figure.
 Perform the final tightening of rear suspension member and axle housing rubber bushing position under unladen condition with tires
on level ground.
 Perform inspection after installation. Refer to RSU-9, "
Inspection".
InspectionINFOID:0000000006225665
INSPECTION AFTER REMOVAL
Check rear lower link, bushing and coil spring for defor mation, crack, and damage. Replace it if necessary.
INSPECTION AFTER INSTALLATION
1. Check wheel alignment. Refer to RSU-6, "Inspection".
2. Adjust neutral position of steering angle sensor. Refer to BRC-64, "
Work Procedure".
3. Adjust levelizer adjustment of height sensor. Refer to EXL-61, "
LEVELIZER ADJUSTMENT : Special
Repair Requirement".
4. Check standard vehicle height setting of vehicle height sensor. Refer to SCS-67, "
Work Procedure".
: Vehicle outside
JPEIB0219ZZ
A : Vehicle upper side
B : Two paint marks
C : One paint mark
D : Vehicle inside
JPEIB0237ZZ
Revision: 2010 May2011 QX56

REAR SHOCK ABSORBERRSU-11
< REMOVAL AND INSTALLATION >
C
DF
G H
I
J
K L
M A
B
RSU
N
O P
Inadvertent piping removal causes fluid to splatter.
2. Remove tires with power tool. Refer to WT-64, "
Removal and Installation".
3. Remove height sensor from rear lower link (right side). Refer to EXL-136, "
Removal and Installation".
4. Remove vehicle height sensor from rear lower link (left side). Refer to SCS-98, "
Removal and Installa-
tion".
5. Remove air tube from shock absorber assembly. Refer to SCS-95, "
Removal and Installation".
6. Remove middle tube assembly from shock absorber assembly. (With HBMC) Refer to SCS-44, "
REAR
TUBE ASSEMBLY : Removal and Installation".
7. Remove shock absorber mounting bolt (lower side).
8. Remove piston rod lock nut.
9. Remove bracket, bushings, and shock absorber. (With HBMC)
10. Remove washers, bushings, and shock absorber. (Without HBMC)
11. Perform inspection after removal. Refer to RSU-11, "
Inspection and Adjustment".
INSTALLATION
Note the following, and install in the reverse order of removal.
 When installing the bracket (1), check that bracket is attached as
shown in the figure. (With HBMC)
 Use the holder (A) [SST: KV10109300 ( −)] and a suitable tool
(B) to tighten piston rod lock nut so that the bracket does not
become misaligned. (With HBMC)
 Install air tube to shock absorber assembly. Refer to SCS-95,
"Removal and Installation".
 Perform final tightening of bolts and nuts at the shock absorber
lower side (rubber bushing), under unladen conditions with tires on
level ground.
 Perform inspection after installation. Refer to RSU-11, "
Inspection
and Adjustment".
 After replacing the shock absorber, always follow the disposal pro- cedure to discard the shock absorber. Refer to RSU-12, "
Dis-
posal".
Inspection and AdjustmentINFOID:0000000006225668
INSPECTION AFTER REMOVAL
Check the following items, and replace the parts if necessary.
 Shock absorber assembly for deformation, cracks, damage.
 Piston rod on shock absorber assembly for damage, uneven wear, and distortion.
 Welded and sealed areas for oil leakage.
INSPECTION AFTER INSTALLATION
1. Check wheel alignment. Refer to RSU-6, "Inspection".
2. Adjust neutral position of steering angle sensor. Refer to BRC-64, "
Work Procedure".
3. Adjust levelizer adjustment of height sensor. Refer to EXL-61, "
LEVELIZER ADJUSTMENT : Special
Repair Requirement".
4. Check standard vehicle height setting of vehicle height sensor. Refer to SCS-67, "
Work Procedure".
ADJUSTMENT AFTER INSTALLATION (WITH HBMC)
: Vehicle front
A : Frame edge line
B: Almost parallel
JPEIB0232ZZ
JPEIB0220ZZ
Revision: 2010 May2011 QX56