engine INFINITI QX60 2020 Infiniti Connection

SAFETY INFORMATION
This system is primarily designed to help you
support your pleasant driving as outlined in
this manual. However, you, the driver, must
use the system safely and properly. Informa-
tion and the availability of services may not
always be up to date. The system is not a
substitute for safe, proper and legal driving.
Before using the system, please read the
following safety information. Always use the
system as outlined in this manual.
WARNING
.Do not rely on route guidance alone.
Always be sure that all driving man-
euvers are legal and safe in order to
avoid accidents.
. To operate the system, first park the
vehicle in a safe location and set the
parking brake. Operating the system
while driving can distract the driver
and may result in a serious accident.
. Exercise extreme caution at all times
so full attention may be given to
vehicle operation. If the system
doesn’t respond immediately, please
be patient and keep your eyes on the road. Inattentive driving may lead to
a crash resulting in serious injuries or
death.
. Do not disassemble or modify this
system. If you do, it may result in
accidents, fire or electrical shock.
. If you notice any foreign objects in the
system hardware, spill liquid on the
system or notice smoke or a smell
coming from it, stop using the system
immediately and contact an INFINITI
retailer. Ignoring such conditions may
lead to accidents, fire or electrical
shock.
CAUTION
.Some jurisdictions may have laws
limiting the use of video screens while
driving. Use this system only where it
is legal to do so.
. Extreme temperature conditions [be-
low −4°F (−20°C) and above 158°F
(70°C)] could affect the performance
of the system.
. The display screen may break if it is
hit with a hard or sharp object. If the display screen breaks, do not touch it.
Doing so could result in an injury.
NOTE:
Do not keep the system running with the
engine or the hybrid system stopped. Doing
so may discharge the vehicle battery (12V
battery). When you use the system, always
keep the engine or the hybrid system
running.
1. Introduction
1-3

STARTING SYSTEM
The system starts when the ignition switch is
placed in the ACC or ON position.
START-UP WARNING
When the ignition switch is placed in the
ACC or ON position, the start-up screen is
displayed.
Touch [OK] after reading and agreeing to
the message. If you do not agree to the
message, some of the functions will be
disabled.
NOTE:
Do not keep the INFINITI InTouch
TMturned
on with the engine or the hybrid system
stopped. Doing so may discharge the vehicle
battery (12V battery). When you use the
INFINITI InTouch
TM, always keep the en-
gine or the hybrid system running.
INFO:
Once you select [Decline] on the start-up
screen, the [OK]/[Decline] screen will not be
displayed for 30 days.
TOUCH PANEL OPERATION
This system is mainly operated with the
touch screen display.
HOW TO USE TOUCH SCREEN
Basic operations can be done by touching,
swiping and dragging on the screen. . Touch
Select and execute the selected key on
the screen. .
Swipe
Menu screen pages will skip to the next
page.
. Drag
Drag scroll bar up or down to scroll the
menu screen.
2. Getting started
2-11

3. Audio system
AUDIO OPERATION PRECAU-
TIONS
WARNING
.The driver must not attempt to oper-
ate the audio system while the vehicle
is in motion, so that full attention may
be given to the vehicle operation.
. Park the vehicle in a safe location and
apply the parking brake before oper-
ating the audio system and playing
movies (if so equipped).
CAUTION
.Operate the audio system only when
the engine or the hybrid system is
running. Operating the audio system
for extended periods of time with the
engine or the hybrid system turned
off can discharge the vehicle battery
(12V battery).
. Do not allow these systems to get
wet. Excessive moisture such as
spilled liquids may cause the system
to malfunction.
RADIO
Place the ignition switch in the ACC or ON
position before turning on the radio. If you
listen to the radio with the engine or the
hybrid system not running, the ignition
switch should be placed in the ACC position.
Radio reception is affected by station signal
strength, distance from radio transmitter,
buildings, bridges, mountains and other
external influences. Intermittent changes in
reception quality normally are caused by
these external influences.
Using a cellular phone in or near the vehicle
may influence radio reception quality.
Radio reception
Your radio system is equipped with state-of-
the-art electronic circuits to enhance radio
reception. These circuits are designed to
extend reception range, and to enhance the
quality of that reception.
However there are some general character-
istics of both FM and AM radio signals that
can affect radio reception quality in a
moving vehicle, even when the finest equip-
ment is used. These characteristics are
completely normal in a given reception area,
and do not indicate any malfunction in your
radio system. Reception conditions will constantly change
because of vehicle movement. Buildings,
terrain, signal distance and interference
from other vehicles can work against ideal
reception. Described below are some of the
factors that can affect your radio reception.
Some cellular phones or other devices may
cause interference or a buzzing noise to
come from the audio system speakers.
Storing the device in a different location
may reduce or eliminate the noise.
FM radio reception
Range: the FM range is normally limited to
25 to 30 miles (40 to 48 km), with monaural
3-2

WARNING
The driver must not attempt to operate
the Mobile Entertainment System while
driving so full attention may be given to
vehicle operation.
CAUTION
.Do not attempt to use the system in
extremely high or low temperature
conditions [below -4°F (-20°C) or
above 158°F (70°C)].
. To avoid draining the vehicle battery
(12V battery), do not operate the
system for more that 15 minutes
without starting the engine or the
hybrid system.
The front display is designed not to show
images during driving, as the driver’s atten-
tion must be given to vehicle operation for
safety. Sounds are still audible. To show
images on the front display, stop the vehicle
in a safe location, move the shift lever to the
"P" (Park) position and apply the parking
brake.
PRECAUTIONS
Start the engine or the hybrid system when
using the Mobile Entertainment System.
WARNING
The driver must not attempt to operate
the Mobile Entertainment System or
wear the headphones while the vehicle is
in motion so that full attention may be
given to vehicle operation.
Park the vehicle in a safe location and
apply the parking break to view the
images on the front center display with
the Mobile Entertainment System.
CAUTION
. Only operate the Mobile Entertain-
ment System while the engine or the
hybrid system is running. Operating
the Mobile Entertainment System for
extended periods of time with the
engine or the hybrid system turned
off can discharge the vehicle battery
(12V battery).
. Do not allow the system to get wet.
Excessive moisture such as spilled
liquids may cause the system to mal- function.
. While playing VIDEO-CD media, this
DVD player does not guarantee com-
plete functionality of all VIDEO-CD
formats.
TECHNICAL INFORMATION
USB media support
Supported USB media:
USB 1.1 Low Speed (1.5 Mbps), Full
Speed (12 Mbps)
USB 2.0 Low Speed (1.5 Mbps), Full Speed (12 Mbps), High Speed
(480 Mbps)
Mass Storage Support:
The Mobile Entertainment System recog-
nizes the connected USB media as a mass
storage device.
Supported file systems and partition:
The first partition of the following file
systems are supported.
. NTFS
3. Audio system
3-43

4. Bluetooth® Hands-Free Phone
BLUETOOTH® HANDS-FREE
PHONE SYSTEM
WARNING
.Only use a phone after stopping your
vehicle in a safe location. If you have
to use a phone while driving, exercise
extreme caution at all times so full
attention may be given to vehicle
operation.
. If you find yourself unable to devote
full attention to vehicle operation
while talking on the phone, pull off
the road in a safe location and stop
your vehicle before doing so.
CAUTION
To avoid draining the vehicle battery
(12V battery), only use a phone after
starting the engine or the hybrid system.
Your vehicle is equipped with a Bluetooth®
Hands-Free Phone System. If you are an
owner of a compatible Bluetooth® enabled
cellular phone, you can set up the wireless
connection between your cellular phone and the in-vehicle phone module. With Blue-
tooth® wireless technology, you can make
or receive a telephone call with your cellular
phone in your pocket.
Once a cellular phone is connected to the in-
vehicle phone module, the procedure for
connecting the phone does not need to be
performed again. Your phone is automati-
cally selected by the in-vehicle phone module
when the ignition switch is switched to the
ON position with the selected cellular phone
turned on and carried in the vehicle.
You can register up to five different Blue-
tooth® cellular phones to the in-vehicle
phone module. However, you can talk on
only one cellular phone at a time.
The Voice Recognition System supports
phone commands, so dialing a phone number
using your voice is possible.“7. Voice Recognition”
. Wireless LAN (Wi-Fi) and the Blue-
tooth® functions share the same fre-
quency band (2.4GHz). Using the
Bluetooth® and wireless LAN functions
at the same time may slow down or
disrupt communications and could cause
undesired noise. It is recommended that
you turn wireless LAN (Wi-Fi) off when
using the Bluetooth® functions. .
Set up the wireless connection between
a compatible cellular phone and the in-
vehicle phone module before using the
Bluetooth® Hands-Free Pone System.
. Some Bluetooth® enabled cellular
phones may not be recognized by the
in-vehicle phone module. Please visit
www.infinitiusa.com/bluetooth/search
for a recommended phone list.
. You will not be able to use a hands-free
phone under the following conditions:
— Your vehicle is outside the service area for your cellular phone network.
— Your vehicle is in an area where it is difficult to receive radio waves, such
as in a tunnel, in an underground
parking garage, behind a tall building
or in a mountainous area.
— Your cellular phone is locked in order to prevent dialing.
. When the radio wave condition is not
ideal or ambient sound is too loud, it may
be difficult to hear the other person’s
voice during a call.
. This Bluetooth® system supports Wide-
band speech, which enhances the sound
quality of phone calls placed over Blue-
4-2

5. Information
INFORMATION MENU
The information screen sets or displays various information that is helpful for using the vehicle.
Available setting items may vary depending on models and specifications.
Display the Information menu screen.
“Control buttons and touch screen display” (page 2-2)
Menu itemResult
[Energy Flow] Energy information is displayed on the screen.
Touch [Fuel Economy History] to display the Fuel Economy History screen.
[Fuel Economy History] Fuel Economy History is displayed on the screen.
The Fuel Economy History screen can be scrolled.
[Fuel Economy] Displays the Fuel Economy screen.
The current and average fuel economy, the distance to empty can be confirmed.
[History] Displays Fuel Economy history screen.
The Fuel Economy history screen can be scrolled.
Touch [<]/[>] will display the older history or the newest history.
[Reset] Resets the average Fuel Economy.
The average for the Reset-to-Reset period is stored as a fuel economy history.
[Tire Pressures] The tire pressure information is displayed for reference.
[Select Units] Changes the measurement units.
[Maintenance] [Engine Oil] The maintenance intervals can be displayed for the engine oil, oil filter, tire and
other reminders.
The following settings are available for each maintenance item.
[Distance]: Set the interval (mileage) of the maintenance schedule.
[Reset Distance]: Reset the driving distance to the new maintenance schedule.
[Reminder]: Displays the reminder automatically when the set distance is
reached.
[Oil Filter]
[Tire]
[Other Reminders]
5-2

INFINITI INTOUCHTMSERVICES
(if so equipped)
SUBSCRIPTION TO INFINITI IN-
TOUCH
TMSERVICES
Subscription is required to use the INFINITI
InTouchTMServices. For the details about
the subscription, visit the INFINITI Owner’s
Portal Website or contact an INFINITI
retailer.
IMPORTANT INFORMATION RE-
GARDING ACCESS TO INFINITI
INTOUCH
TMSERVICES
Feature availability is dependent on vehicle
model, trim level, packaging and options.
Compatible connected device may be re-
quired and feature availability may be de-
pendent on device’s capability. Refer to
connected device’s owner’s manual for de-
tails. Late availability for some features.
Driving is serious business and requires your
full attention. Only use features and con-
nected devices when safe and legal to do so.
Some features, including automatic crash
notification and SOS, are dependent upon
the telematics device being in operative
condition, its ability to connect to a wireless
network, compatible wireless network avail- ability, navigation map data and GPS satel-
lite signal receptions, the absence of which
can limit or prevent the ability to reach
Customer Care or receive support. GPS
mapping may not be detailed in all areas or
reflect current road status. Never program
GPS while driving. Only use Remote Engine
Start and Remote Horn features in accor-
dance with any laws, rules or ordinances in
effect in your vehicle’s location.
Some services and features are provided by
independent companies not within Infiniti’s
control.
Should service provider terminate
or restrict service or features, service or
features may be suspended or terminated
without notice or with no liability to Infiniti
or its partners or agents. Services and
features may require compatible cellular
network provided by independent compa-
nies not within Infiniti or its partners’ or
agents’ control. Cellular network signal
strength may vary and may not be available
in all areas or at all times. Services and
features may not function if cellular network
is unavailable, restricted, or terminated.
Infiniti and its partners or agents are not
responsible for associated costs or other
third party changes that may be required for
continued operation due to cellular network unavailability, restriction, or termination (in-
cluding equipment replacements/upgrades,
if available, or roaming charges on alter-
native networks). Technology is evolving,
and changes by independent companies are
not within Infiniti’s or its partners’ or agents’
control.
Enrollment, owner consent, personal identi-
fication number (PIN), and subscription
agreement may be required to receive full
suite of features and services. Trial periods
(if applicable) begin on the date of vehicle
purchase or lease of a new Infiniti. Trial
periods may be subject to change at any time
and may be subject to early termination
without notice. Required subscriptions may
be sold separately for each available feature
or service after trial period ends, and may
continue until you call service provider to
cancel. Installation costs, one-time activa-
tion fee, other fees and taxes may apply.
Fees and programming subject to change.
Feature may be subject to age restrictions in
some areas. Subscriptions governed by ser-
vice provider’s subscription agreement,
terms and conditions and privacy state-
ments available at service provider’s web-
site. Text rates or data usage may apply.
The Infiniti names, logos and slogans are
5. Information
5-15

5. Information
“Emergency support” (page 5-24)
. Remote Horn & Lights (if so equipped):
Remote Horn & Lights allows you to
remotely flash the lights and sound the
horn on your vehicle. It is most often
used to help you locate your vehicle.
. Remote Engine Start (if so equipped):
Remote Engine Start provides you the
convenience of being able to start your
vehicle from the website or from your
cellular phone. Once started, the engine
will run for 10 minutes. If you need a little
extra time before you get to your vehicle,
you can extend the run time by making a
second Remote Engine Start request.
The engine will run for additional 10
minutes from the time of your second
request.
. Alarm Notification:
The Alarm Notification feature will noti-
fy you via the chosen notification meth-
od on the INFINITI InTouch
TMServices
website when your vehicle alarm system
is activated.
. Scheduled Maintenance Notification:
The Scheduled Maintenance Notification
provides your vehicle’s mileage data to INFINITI. INFINITI notifies you of main-
tenance notifications using this mileage
data.
. Maintenance Alert:
Maintenance Alert allows you to receive
notifications via the chosen notification
method set in the INFINITI InTouch
TM
Services website in the event of a vehicle
sub-system malfunction. The service is
managed through the INFINITI In-
Touch
TMServices website.
. Destination Assistance:
The Destination Assistance helps you to
search a destination via the Interactive
Voice Response (IVR) system or a live
Response Specialist by pushing the IVR
soft button on the navigation screen. The
IVR system will ask you for a name, item
or address, etc. to locate your requested
point of interest and accesses a third-
party service to bring up the most
applicable results. A Response Specialist
will assist you if your request is not
recognized in the IVR session.
. Destination Send to Car:
Destination Send to Car feature allows
you to find the point of interest informa-
tion from the latest database within the INFINITI InTouch
TMServices website
and download the information to the
vehicle.
“Using Destination Send to Car”
(page 6-29)
. Connected Search:
Connected Search gives you the ability
to conduct a point of interest search
around the vehicle location via the
Destination menu of the navigation
system. This search links to the INFINITI
InTouch
TMServices database which may
have destination information that is
more up-to-date than your Infiniti SD
card navigation system.
“Searching by connecting Data
Center” (page 6-28)
. Drive Zone:
The Drive Zone feature allows you to
monitor the movement of your vehicle in
and out of specified regions. Using the
INFINITI InTouch
TMServices website or
the Interactive Voice Response (IVR),
you can define a series of allowed or
restricted regions, and are then alerted
via your chosen notification method
when the vehicle enters or leaves a
designated region. You can also query
the INFINITI InTouch
TMServices web-
5-18

5. Information
canada.infinitiintouch.com (for Canada)
INFO:
If the vehicle is owned by another person
and is resold, the subscription for this service
must be canceled and all data stored on the
device must be deleted.
Operating tips
WARNING
. Use the INFINITI InTouchTMServices
after stopping your vehicle in a safe
location. If you have to use the
INFINITI InTouch
TMServices while
driving, exercise extreme caution at
all times so full attention may be
given to vehicle operation.
. If you are unable to devote full
attention to vehicle operation while
talking with the INFINITI InTouch
TM
Services, pull off the road to a safe
location and stop your vehicle.
. Do not use the INFINITI InTouch
TM
Services with the engine or the hybrid
system stopped. Doing so may discharge
the vehicle battery (12V battery). .
The INFINITI InTouch
TMServices cannot
be used under the following conditions:
— The INFINITI InTouch
TMServices sub-
scription has expired.
— The vehicle is outside the area where the cellular network service is recei-
vable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, behind
buildings or in mountainous areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your vehicle are not
working properly.
— The INFINITI InTouch
TMServices net-
work system is disabled.
. Information Feeds download cannot be
used when the vehicle is connected to
the INFINITI InTouch
TMServices Data
Center and INFINITI InTouchTMServices
Response Center.
. Communication with the INFINITI In-
Touch
TMServices Data Center is related
to the data communication mode and
may cause occasional difficulty in receiv-
ing signals, and the signal receivable area may be limited compared to regular
mobile phones.
. You may hear clicks or experience inter-
ruptions while speaking with the
INFINITI InTouch
TMServices Response
Specialists. This is due to a shift in the
connection zone and is not a malfunc-
tion.
. Depending on the line used, the sound
volume may decrease. Adjust the volume
as necessary.
. Received sounds may be distorted or
ambient noise may sound like voices of a
crowd. This is due to the use of the
digital line and is not a malfunction.
. You may hear your own voice from the
speaker when talking with the INFINITI
InTouch
TMServices Response Specialists
due to a network disturbance. When this
occurs, reconnect the line after a few
minutes or at a different location.
. This vehicle incorporates a communica-
tion device that is called a TCU (Tele-
matics Control Unit). The communication
connection between this unit and the
INFINITI InTouch
TMServices Data Cen-
ter allows for various services. When the
system connects to the INFINITI In-
5-20

TouchTMServices Data Center, an an-
tenna icon will appear on the screen. Use
the service in a location where the
symbol representing good signal recep-
tion appears on the screen.
: When the signal reception is good
: When the signal reception is bad
. The INFINITI InTouch
TMServices use the
TCU (Telematics Control Unit) for com-
munications. Even if the signal strength
bar of the in-vehicle data communication
module indicates good reception, con-
nection to the INFINITI InTouch
TMSer-
vices Data Center may be disabled. This
does not indicate a malfunction. Operate
the system again after a few minutes.
CONNECTING TO INTERACTIVE
VOICE MENU
Various services to support your driving are
available by answering Interactive Voice
Menu.
For more details, contact the INFINITI
InTouch
TMServices support line at 1-855-
444-7244 or refer to the INFINITI In-
Touch
TMServices website usa.infinitiin-
touch.com (for U.S.)/canada.infinitiintouch.
com (for Canada). 1. Display the Information menu screen.
“Displaying operation screen”
(page 2-10)
2. Touch [InTouch Services].
3. Touch [Connect to Voice Menu].
4. The system connects to the INFINITI InTouch
TMServices Response Center
and menu options will be announced.
Speak your preferred option.
.Destination Assistance
Sets a destination using an Interactive
Voice Response (IVR) system.
.Roadside AssistanceConnects to the Roadside Response
Specialist.
.Valet AlertTurns on the Valet Alert function and
monitors the vehicle movement within
a certain range.
INFO:
. You can also connect to an INFINITI
InTouch
TMServices Interactive Voice
Menu by touching the IVR soft button
on the map.
. After selecting [Connect to Voice Menu],
it may take some time until the system
initiates connection, depending on the
technical environment and whether the
TCU (Telematics Control Unit) is being
used by other services.
. If your Bluetooth® Hands-Free phone
receives an incoming call while you are
speaking with an operator, a pop-up
message asking whether you would like
to take the call is displayed.
. To avoid disconnecting the line, do not
turn off the engine or the hybrid system.
SETTING ROUTE TO A
SEARCHED DESTINATION
Use Connected Search to find destinations
via the Internet and set a route to them
directly from your navigation system.
1. Display the Information menu screen.
“Displaying operation screen”
(page 2-10)
5. Information
5-21