INFINITI QX60 2020 Infiniti Connection

2020 INFINITI INTOUCH
OWNER’S MANUAL
For your safety, read carefully and keep in this vehicle.

INFINITI CONSUMER AFFAIRS
DEPARTMENT
For assistance or inquiries about the
INFINITI warranty, service or general ques-
tions, contact the INFINITI Consumer Af-
fairs Department at:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
INFINITI NAVIGATION SYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquiries about the
INFINITI InTouchTMwith Navigation sys-
tem, or to order updated map data, contact
the INFINITI NAVIGATION SYSTEM HELP-
DESK at:
.ADDRESS: P.O. Box 1588 Orem, UT
84059-992
.E-MAIL: [email protected]
For U.S. customers
WEB SITE: www.InfinitiNavigation.com
PHONES: 1-888-362-8837
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)
For Canadian customers
WEB SITE: www.infiniti.ca.
PHONES: 1-800-361-4792
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)
INFINITI INTOUCHTMSYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquires about INFINITI
InTouchTMsystem, contact Infiniti Owner
Services helpdesk at:
.PHONES: 1-855-444-7244
.E-MAIL: infinitiownerservices@infiniti.
com
For U.S. customers
WEB SITE: www.infinitiusa.com/intouch/
support
For Canadian customers
WEB SITE:
English: www.infiniti.ca/infinitiintouch
French: www.infiniti.ca/infinitiintouch/fr

FOREWORD
Thank you for purchasing an INFINITI
vehicle.
This user’s manual is for INFINITI InTouch
TM
and the systems linked to INFINITI In-
TouchTMoffered in your INFINITI vehicle.
Operation instructions for the following
systems are included in this manual.
. Audio
. Hands-Free Phone
. INFINITI InTouch
TMApps
. INFINITI InTouch
TMServices
. Navigation
. Voice recognition
. Information and settings viewable on
INFINITI InTouch
TM
Please read this manual carefully to ensure
safe operation of INFINITI InTouchTM.
. Because of possible specification
changes and optional equipment, some
sections of this manual may not apply to
your vehicle.
. All information, specifications and illus-
trations in this manual are those in effect at the time of printing. INFINITI reserves
the right to change specifications or
design at any time without notice.
. Do not remove this manual from the
vehicle when selling this vehicle. The next
user of this INFINITI InTouch
TMmay
need the manual.

Table of Contents
1Introduction
How to use this manual ..... 1-2
Safety information ............... 1-3
Trademarks ........................... 1-4
Regulatory information ...... 1-5
Licenses ................................... 1-6
2Getting started
Control buttons and touch
screen display ....................... 2-2
Displaying operation
screen .................................... 2-10
Starting system .................. 2-11
Touch panel operation ..... 2-11
System status screen ....... 2-13
Shortcut menu .................... 2-14
Map menu (models with
navigation system) ............ 2-15
Display View Bar (models
with navigation
system) ................................. 2-16How to input letters and
numbers ................................ 2-18
System settings ................. 2-19
Functions disabled while
driving ................................... 2-28
Additional system
information .......................... 2-29
3Audio system
Audio operation
precautions ............................ 3-2
Names and functions of
audio control buttons ...... 3-14
Audio operations ............... 3-17
Audio settings .................... 3-38
Disc/USB memory device
care and cleaning .............. 3-41
Gracenote® End User
License Agreement ........... 3-41
Mobile Entertainment
System (MES) (if so
equipped) ............................. 3-42
4Bluetooth® Hands-Free Phone
Bluetooth® Hands-Free
Phone System ...................... 4-2
Bluetooth®
information .......................... 4-14
5Information
Information menu ................ 5-2
SiriusXM TrafficTM
information (if so
equipped) ............................... 5-4
SiriusXM® Travel Link and
SiriusXM Traffic
TM
(if so equipped) ................... 5-8
INFINITI InTouchTM
Services (if so
equipped) ............................. 5-15
INFINITI InTouch
TM
Apps ...................................... 5-29

6Navigation (if so equipped)
Safety information .............. 6-3
Map data authentication ... 6-3
Map operation ..................... 6-4
Setting destination ........... 6-15
Route guidance .................. 6-32
Storing a
location/route .................... 6-47
Navigation settings ........... 6-56
General information ......... 6-59
7Voice Recognition
INFINITI Voice
Recognition System ............. 7-2
8Troubleshooting guide
Customer assistance .......... 8-2
System unit ........................... 8-3
Audio system ........................ 8-5Bluetooth® Hands-Free
Phone System .................... 8-15
Navigation (if so
equipped) ............................. 8-19
Voice Recognition ............. 8-27

1 Introduction
How to use this manual ................................................... 1-2For safe operation ....................................................... 1-2
Reference symbols ....................................................... 1-2
Screen illustrations ....................................................... 1-2
Safety information ............................................................ 1-3
Trademarks ........................................................................\
. 1-4 Regulatory information ................................................... 1-5
Laser product .............................................................. 1-5
Bluetooth® devices ................................................... 1-5
Licenses ........................................................................\
....... 1-6 Telematic Control Unit Gen2K (if
so equipped) ................................................................ 1-6

1. Introduction
HOW TO USE THIS MANUAL
This manual uses special words, symbols,
icons and illustrations organized by function.
Please refer to the following items and
familiarize yourself with them.
FOR SAFE OPERATION
WARNING
This is used to indicate the presence of a
hazard that could cause death or serious
personal injury. To avoid or reduce this
risk, the procedures must be followed
precisely.
CAUTION
This is used to indicate the presence of a
hazard that could cause minor or moder-
ate personal injury or damage to your
vehicle. To avoid or reduce this risk, the
procedures must be followed carefully.
NOTE:
This indicates items that help you under-
stand and maximize the performance of
your vehicle. Ignoring them may lead to a
malfunction or poor performance.
REFERENCE SYMBOLS
INFO:
This indicates information that is necessary
for efficient use of your vehicle or acces-
sories.
Reference page:
This indicates the title and page that you
should refer to.
<> :
This indicates a control button or a switch.
[]:
This indicates a key/item displayed on the
screen.
Voice Command:
This indicates an operation by voice com-
mand.
SCREEN ILLUSTRATIONS
The illustrations in this manual are repre-
sentatives of various models and may not be
identical with the design and specifications
of your vehicle.
Icons and menu items displayed on the
screen may be abbreviated or omitted from
the screen illustrations when appropriate.
The omitted icons and menu items are
described as dotted lines as illustrated.
1-2

SAFETY INFORMATION
This system is primarily designed to help you
support your pleasant driving as outlined in
this manual. However, you, the driver, must
use the system safely and properly. Informa-
tion and the availability of services may not
always be up to date. The system is not a
substitute for safe, proper and legal driving.
Before using the system, please read the
following safety information. Always use the
system as outlined in this manual.
WARNING
.Do not rely on route guidance alone.
Always be sure that all driving man-
euvers are legal and safe in order to
avoid accidents.
. To operate the system, first park the
vehicle in a safe location and set the
parking brake. Operating the system
while driving can distract the driver
and may result in a serious accident.
. Exercise extreme caution at all times
so full attention may be given to
vehicle operation. If the system
doesn’t respond immediately, please
be patient and keep your eyes on the road. Inattentive driving may lead to
a crash resulting in serious injuries or
death.
. Do not disassemble or modify this
system. If you do, it may result in
accidents, fire or electrical shock.
. If you notice any foreign objects in the
system hardware, spill liquid on the
system or notice smoke or a smell
coming from it, stop using the system
immediately and contact an INFINITI
retailer. Ignoring such conditions may
lead to accidents, fire or electrical
shock.
CAUTION
.Some jurisdictions may have laws
limiting the use of video screens while
driving. Use this system only where it
is legal to do so.
. Extreme temperature conditions [be-
low −4°F (−20°C) and above 158°F
(70°C)] could affect the performance
of the system.
. The display screen may break if it is
hit with a hard or sharp object. If the display screen breaks, do not touch it.
Doing so could result in an injury.
NOTE:
Do not keep the system running with the
engine or the hybrid system stopped. Doing
so may discharge the vehicle battery (12V
battery). When you use the system, always
keep the engine or the hybrid system
running.
1. Introduction
1-3

1. Introduction
TRADEMARKS
HD Radio Technology manufactured under
license from iBiquity Digital Corporation.
U.S. and Foreign Patents. For patents see
http://patents.dts.com/. HD Radio and the
HD, HD Radio, and “ARC” logos are regis-
tered trademarks or trademarks of iBiquity
Digital Corporation in the United States
and/or other countries.
SiriusXM® services require a subscription
after trial period and are sold separately or
as a package. Our satellite service is avail-
able only to those at least 18 and older in the
48 contiguous USA and DC. For more
information visit www.siriusxm.com.
Required SiriusXM® Satellite Radio and
SiriusXM TrafficTMmonthly subscriptions
are sold separately. SiriusXM TrafficTMare
only available in select markets. For more
information,
see www.siriusxm.com/siriusxmtraffic
Required SiriusXM® Satellite Radio and
SiriusXM® Travel Link monthly subscrip-
tions are sold separately. SiriusXM® Travel
Link is only available in select markets. For
more information,
see www.siriusxm.com/travellink
“Made for iPod®” and “Made for iPhone®”
mean that an electronic accessory has been
designed to connect specifically to iPod® or
iPhone®, respectively, and has been certified
by the developer to meet Apple performance
standards. Apple is not responsible for the
operation of this device or its compliance
with safety and regulatory standards. Please
note that the use of this accessory with
iPod® or iPhone® may affect wireless performance.
Apple, the Apple logo, iPhone®, iPod®, iPod
classic®, iPod nano®, and iPod touch® are
trademarks of Apple Inc., registered in the
U.S. and other countries. Lightning
TMis a
trademark of Apple Inc. App StoreSMis a
service mark of Apple Inc.
Music and video recognition technology and
related data are provided by Gracenote®.
Gracenote is the industry standard in music
recognition technology and related content
delivery. For more information visit www.
gracenote.com.
CD, DVD, Blu-ray Disc, and music and video-
related data from Gracenote, Inc., copyright
© 2000 to present Gracenote. Gracenote
Software, copyright © 2000 to present
Gracenote. One or more patents owned by
1-4