light INFINITI QX60 2020 Warranty Information Booklet
[x] Cancel search | Manufacturer: INFINITI, Model Year: 2020, Model line: QX60, Model: INFINITI QX60 2020Pages: 64, PDF Size: 0.28 MB
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WHO IS COVERED 
The original owner of a Michelin Passenger or 
Light Truck tire which bears the Michelin name 
and complete DOT identification number. 
WHAT IS COVERED AND FOR HOW 
LONG 
Michelin Passenger and Light Truck tires, used 
in normal service on the vehicle on which they 
were originally fitted and in accordance with 
the maintenance recommendations and safety 
warnings contained in the Owner’s Manual 
and in the Important Tire Safety Information 
Section of this booklet, are covered by this 
warranty against defects in workmanship 
and material for the life of the original usable 
tread, or 6 years from the date of purchase, 
whichever comes first. At that time, all 
warranties, express or implied, are terminated. 
The usable tread is the original tread down 
to the level of the tread wear indicators 
- 2/32nds of an inch (1.6mm) of tread 
remaining. Date of purchase is documented by 
new vehicle registration or tire sales invoice. If 
no proof of purchase, coverage will be based 
on date of manufacture.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
•• Road hazard injury (e.g., a cut, snag, 
bruise, impact damage, puncture, whether 
repairable or not); 
•• Incorrect mounting of the tire, tire/wheel 
imbalance, or improper repair; 
•• Underinflation, overinflation, improper 
maintenance or other abuse; 
•• Mechanical irregularity in the vehicle such as 
wheel misalignment resulting in uneven or 
rapid wear; 
•• Accident, fire, chemical corrosion, tire 
alteration, or vandalism; 
•• Ozone or weather cracking.
WHAT MICHELIN WILL DO 
PASSENGER AND LIGHT 
TRUCK TIRES A tire which becomes unserviceable due to 
a condition covered by this warranty will be 
replaced with a comparable new Michelin 
tire, free of charge, when 2/32nds of an inch 
(1.6mm) or less of the original tread is worn, 
(or 25% or less, whichever is most beneficial to 
the user) and within 12 months of the date of 
purchase. Mounting and balancing of tires is 
included. The cost of any other service charges 
or applicable taxes are payable by the user. 
When more than 2/32nds of an inch of 
original tread has been worn (or more than 
25%, whichever is most beneficial to the user) 
or after 12 months from date of purchase, the 
user must pay the cost of a comparable new 
Michelin passenger or light truck replacement 
tire on a pro-rata basis. The retailer shall 
determine the charge by multiplying the 
percentage of the original usable tread worn by the current actual selling price at 
the adjustment location or the price on the 
current Michelin Base Price List, whichever is 
lower. This List is based on a predetermined 
price intended to fairly represent the actual 
selling price of the tire. The cost of mounting, 
balancing and any other service charges or 
applicable taxes are payable by the user.
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this 
warranty, the consumer must present the tire 
to an authorized Michelin Retailer. To locate 
an Authorized Tire Retailer, check the yellow 
pages under “Tire Retailers - Retail.” The vehicle 
on which the tire was used should be available 
for inspection. 
It is essential that you read and understand the 
safety and maintenance recommendations (see 
Safety Maintenance Information) for your tires.
CONDITIONS AND EXCLUSIONS 
THIS WARRANTY DOES NOT PROVIDE 
COMPENSATION FOR LOSS OF TIME, LOSS 
OF USE OF VEHICLE, INCONVENIENCE 
OR CONSEQUENTIAL DAMAGE. TIRES 
PRESENTED FOR CLAIM REMAIN THE 
PROPERTY OF THE CONSUMER AND 
MICHELIN ACCEPTS NO RESPONSIBILITY 
FOR LOSS OF, OR DAMAGE TO, TIRES 
WHICH ARE IN THE CUSTODY OR 
CONTROL OF A MICHELIN TIRE RETAILER 
FOR THE PURPOSES OF INSPECTION FOR
MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
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37MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
WARRANTY ADJUSTMENT. IN THE EVENT 
OF A DISPUTED CLAIM, THE CONSUMER 
MUST MAKE THE TIRE AVAILABLE FOR 
FURTHER INSPECTION.
NO MICHELIN REPRESENTATIVE, 
EMPLOYEE OR RETAILER HAS THE 
AUTHORITY TO MAKE OR IMPLY ANY 
REPRESENTATION, PROMISE OR 
AGREEMENT, WHICH IN ANY WAY VARIES 
THE TERMS OF THIS WARRANTY. 
THIS WARRANTY APPLIES ONLY IN THE 
UNITED STATES AND CANADA. 
CONSUMER RIGHTS 
THIS WARRANTY GIVES YOU SPECIFIC 
LEGAL RIGHTS, AND YOU MAY ALSO HAVE 
OTHER RIGHTS WHICH VARY FROM STATE 
TO STATE AND PROVINCE TO PROVINCE.
SAFETY MAINTENANCE 
INFORMATION
Read your vehicle Owner’s Manual, the 
information on the sidewall of your tires, 
the vehicle tire information placard and the 
Important Tire Safety Information section 
of this booklet for essential safety and 
maintenance information.
THE WARRANTOR 
The warrantor of Michelin Tires is Michelin 
North America, Inc. 1 Parkway South, P.O. Box 
19001, Greenville, South Carolina 29602-
9001. For Client Assistance:
1-800-TIRE HELP (800- 847-3435) - U. S. 
1-800-461-8473 - Canada (outside Quebec) 
1-800-565-7638 - Canada (Quebec)
DANGER
Disregarding any of the safety precautions 
and instructions contained in the Owner’s 
Manual or the Important Tire Safety 
Information in this booklet may result in tire 
failure or explosion causing serious personal 
injury or death. 
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CONTINENTAL/GENERAL TIRE 
LIMITED WARRANTY AND 
ADJUSTMENT POLICY
This Limited Warranty and Adjustment 
(the “Policy”) is issued by Continental Tire 
North America, Inc. (the “Company”) and is 
applicable for Continental/General-brand 
original equipment tires and is a promise of 
replacement under certain specified conditions. 
This Policy applies to tires in normal service 
displaying adjustable conditions (see Section 
4) and does not require the existence of a 
workmanship or material related condition 
in order to qualify for adjustment. THIS 
POLICY IS NOT A WARRANTY THAT 
YOUR TIRE WILL NOT FAIL OR BECOME 
UNSERVICEABLE IF NEGLECTED OR 
MISTREATED.
1. ELIGIBILITY 
a.    This Policy applies to the owner of 
Passenger Car, Light Truck and Serva-
Spare tires bearing Continental and 
General brand name and serial numbers, 
and operated in normal service. 
b.    Eligible tires must be the original 
equipment tires, used on the vehicle on 
which they were originally installed by the 
vehicle manufacturer. c.     Tires branded “used” are not eligible under 
this Policy. 
2.  WHAT IS THE ADJUSTMENT 
POLICY AND FOR HOW LONG?
Limited warranty coverage is for a maximum 
period of 72 months from the date of 
purchase* , determined by the new vehicle 
registration date or new vehicle sales invoice 
showing date of purchase.
If an eligible Passenger or Light Truck or Serva-
Spare tire, used in normal service, becomes 
unserviceable from a condition other than 
those listed under Section 4, during or after 
the time or treadwear periods shown below, 
it will be replaced with a comparable ** new 
Continental or General brand tire according to 
(A) and (B) below.
(A)  Free Replacement Policy: 
Time*      Treadwear
Passenger TireFirst 12 Months or First
2/32nds, (whichever 
comes first). Mounting & 
balancing included free 
of charge. Owner pays all 
applicable taxes. Light Truck TireFirst 12 Months or First 
2/32nds,(whichever 
comes first). Mounting & 
balancing included free 
of charge. Owner pays all 
applicable taxes. (Excluding 
F.E.T.)
Serva-SpareNo Time Limit First 
1/32nd, Mounting & 
balancing included free 
of charge. Owner pays all 
applicable taxes.
(B)    Pro Rata Replacement Policy: 
Passenger/Light Truck Tires
After the “Free Replacement Policy” 
expires (set forth in section 2A), and the 
tire is still within 72 months from the date 
of purchase*, you will pay, on a pro rata 
basis, for a comparable** new Continental 
or General brand replacement tire. A tire 
is eligible for an adjustment on a pro rata 
basis until the tread is worn down to the 
tread wear indicators (2/32nds of an 
inch of tread remaining). The tire tread 
is worn out at this point and this Policy 
ends regardless of time period. Owner 
pays all applicable taxes (including F.E.T.), 
mounting and balancing charges. 
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
* At the time of claim, you need to present your new vehicle registration or new vehicle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T. 
certification date of manufacture (tire serial number) will be used.
**  A “comparable” new Continental or General brand tire may be either the same tire line or the same basic construction but with a different sidewall or tread configuration. If a higher-priced tire is accepted 
as replacement, the owner will pay the difference in price. Any tire replaced under this Policy will be covered by the current Continental or General Tire Limited Warranty and Adjustment Policy.
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Tire speed ratings do not imply that a vehicle 
can be safely driven at the maximum speed 
for which the tire is rated. In addition, some 
damages or improper repairs may cause a 
speed-rated tire to lose its speed rating. 
Exceeding the tire’s maximum speed rating 
will cause the tire to build up excessive heat 
which can cause tire damage that could result 
in sudden tire destruction and rapid air loss. 
Failure to control a vehicle with sudden air loss 
can lead to an accident. In any case, you should 
not exceed reasonable speeds as indicated by 
the legal limits and driving conditions.
SPEED SYMBOLS -are shown on the sidewall 
of some tires. The following table shows the 
maximum speed corresponding to the symbol.SPEED RATINGS
 †Speed   Speed   
Maximum mph   km/Hr
 Rating    
  M     81    130
  N     87    140
  P     93    150
  R     99    160
  R     106    170
  S      112    180
  T     118    190
  H     130    210
  W    168    270
  Y     186    300
  V*    149    240
  Z**    149    240
*Some V (or VR) rated tires may have a speed 
capacity of greater than 149 mph (240 km/h). 
Consult your tire manufacturer for maximum 
speed ratings if your vehicle capability exceeds 
this speed.
**Z (or ZR) rated tires are designed for use 
on cars with maximum speed capabilities 
in excess of 149 mph (240 km/h).Consult
your tire manufacturer for maximum speed 
capabilities.
†Although a tire may be speed rated, we do 
not endorse the operation of any vehicle in 
an unsafe or unlawful manner. Speed ratings are based on laboratory tests which relate 
to performance on the road, but are not 
applicable if tires are underinflated, overloaded, 
worn out, damaged, altered, improperly 
repaired, or retreaded. Furthermore, tire speed 
ratings do not imply that vehicles can be safely 
driven at the maximum speed for which the tire 
is rated, particularly under adverse road and 
weather conditions or if the vehicle has unusual 
characteristics. Most highway passenger 
tires that do not have a speed symbol in the 
sidewall have a maximum speed rating of 105 
mph. Light truck highway tires that do not 
have a speed symbol on the sidewall of the tire 
have a maximum speed of 87 mph. Some light 
truck tires may have higher maximum speeds; 
consult your tire retailer. The speed and other 
ratings of retreaded tires are assigned by the 
retreader and voids the original manufacturer’s 
ratings.
IMPORTANT:In order to maintain the speed 
capability of the vehicle, replacement tires 
must have speed ratings equal to or higher 
than those fitted as original equipment (as 
indicated on the vehicle placard or Owner’s 
Manual). If tires with lower speed ratings are 
fitted, the speed capability of the vehicle will be 
lowered to the maximum speed capability of 
the replacement tire as indicated on the above 
table. 
Remember...High speed driving can be 
dangerous and may be damaging to your tires. 
And...When driving at highway speeds, correct 
inflation pressure is especially important. 
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IMPORTANT TIRE SAFETY INFORMATION¹ 
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Never perform a temporary repair, use an 
innertube or inject sealant as a permanent 
substitute for a proper repair. Only qualified 
persons should repair tires. 
Be sure that all your valves have suitable valve 
caps. This will keep valve cores clean and clear 
and guard against leakage. 
REPAIRS - WHENEVER POSSIBLE, SEE 
A TIRE RETAILER AT ONCE.Some tire 
manufacturers do not warrant any inspection 
or repair process. The repair is entirely the 
responsibility of the repairer. Punctures in 
the tread of a passenger tire which do not 
exceed 1/4 of an inch (6mm) in diameter can 
usually be repaired by following the Rubber 
Manufacturer’s Association (RMA) Passenger 
and Light Truck Repair procedures. Contact 
the manufacturer of your tires for its position 
and assistance as to the acceptable location 
for a proper repair and the repair of speed 
rated tires.Do not use plug repairs. They may 
cause further damage to the tire. They are not 
always air tight and the plug may fail.Do not 
exceed posted speed limits on any repaired tire. 
Certain tire manufacturers speed ratings are 
voided if the tire is repaired.
Although a tire was properly repaired, internal 
structural damage resulting from the puncture 
may have occurred.
Sometime later the damage may cause the tire 
to be removed from service. 
If the tire has a puncture in the tread which 
exceeds 1/4 inch (6mm), the tire must be replaced. If any tire has sustained a puncture, 
have the tire inspected internally by a tire 
retailer for possible damage that may have 
occurred. 
Improper mounting and inflation procedures 
can cause an explosion of the tire/rim 
assembly. Only specially trained persons should 
perform these tasks. Contact your tire store or 
retailer for assistance. 
CAUTION - Never, under any circumstance, 
introduce a flammable substance into a tire. 
WHEEL ALIGNMENT AND BALANCING 
Wheel alignment and balancing are important 
for safety and maximum mileage from your 
tires. Check how your tires are wearing at 
least once a month. If your tires are wearing 
unevenly, such as the inside shoulder of the 
tire wearing faster than the rest of the tread, 
or if you detect excessive vibration, your 
vehicle may be out of alignment or balance. 
These conditions not only shorten the life of 
your tires, but adversely affect the handling 
characteristics of your vehicle which could 
be dangerous. If you detect irregular wear or 
vibration, have your alignment and balance 
checked immediately. Tires which have been 
run underinflated will show more wear on the 
shoulders than in the center of the tread.
HARD BRAKING 
You must inspect your tires after any hard 
braking circumstances or after tires have slid 
on the pavement. This can cause a flat spot in 
a section of the tire tread. TIRE SPINNING 
Never spin your tires above a speedometer 
reading of 35 mph (55 km/h) if your vehicle 
becomes stuck. The centrifugal force 
generated by the free spinning tire/wheel 
assembly may cause a sudden tire explosion, 
resulting in vehicle damage and/or serious 
personal injury or death. Never allow anyone 
to stand near or behind a tire spinning at high 
speed while attempting to push a vehicle that 
is stuck. When in mud, sand, snow, ice or other 
slippery conditions, do not indulge in excessive 
wheel spin. In such conditions, with automatic 
transmission vehicles, by accelerating the 
engine excessively, it is possible to spin one of 
the drive tires beyond its speed capability. This 
is also true when balancing a drive tire/wheel 
assembly using the engine of the vehicle to 
spin the wheel. 
TIRE TREAD 
Tires must be replaced when the depth of 
the tread reaches 2/32 inch (1.6 mm). Tires 
are manufactured with tread wear indicators 
molded into the tire grooves which indicate 
tread wearout. As tires approximate 2/32 inch 
(1.6 mm) wearout, the tread gauge becomes 
thinner and more vulnerable to the effects 
of road hazards. Also, worn tires are more 
subject to hydroplaning, which can cause loss 
of control. Therefore, visual tire inspection 
becomes more crucial as the tires wear out. 
(Continued on next page)
IMPORTANT TIRE SAFETY INFORMATION¹