suspension INFINITI QX60 2020 Warranty Information Booklet

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ORIGINAL EQUIPMENT
PASSENGER AND LIGHT TRUCK
TIRES INCLUDING RFT TIRES WITH
RUN-FLAT TECHNOLOGY
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE
and FIRESTONE brand passenger and light
truck tires, including RFT and temporary
spare tires, originally installed by the vehicle
manufacturer on a new vehicle. You are
covered under the terms of this Limited
Warranty if the tire was produced after July
4, 2004 (DOT serial 2704 or later) and has
been used only on the vehicle on which it was
originally installed in non-commercial service.
WHAT IS WARRANTED AND FOR
HOW LONG
Before wearing down to 2/32 inch (1.6 mm)
remaining original tread depth (i.e. worn down
to the top of the built-in indicators in the tread
grooves) and within 6 years from the date of
purchase (proof of purchase date required;
without proof of purchase date, then within 6
years from the date of tire manufacture), for
any reason other than those excluded in the
section entitled “What This Limited Warranty
Does Not Cover,” any eligible tire that
becomes unusable for any reason within the
manufacturer’s control will be replaced with
an equivalent new tire on the basis set forth in
this Limited Warranty.
WHAT THE WARRANTY DOES NOT
COVER
This Limited Warranty does not cover the
following:
1. Tire damage or irregular wear due to:
A. Road hazards, including, without
limitation: Puncture, cut, impact break,
stone drill, bruise, bulge, snag, etc.
B. Improper use or operation, including,
without limitation: Improper inflation
pressure, overloading, tire/wheel
spinning, use of an improper wheel, tire
chain damage, misuse, misapplication,
negligence, tire alteration, or for racing or
competition purposes.
C. Insufficient or improper maintenance,
including, without limitation: Failure
to rotate tires as recommended in this
manual, wheel misalignment, worn
suspension components, improper tire
mounting or demounting, tire/wheel
assembly imbalance, or other vehicle
conditions, defects, or characteristics.
D. Contamination or degradation by
petroleum products or other chemicals,
fire or other externally generated heat, or
water or other material trapped inside the
tire during mounting or inflation.
E. Improper repair. Improper repair voids this
Limited Warranty. F. For RFT tires only, improper run-flat or
low tire pressure operation, including,
without limitation: Exceeding speed,
distance, or other run-flat/low pressure
operation limitations.
2. Rapid tread wear or wear-out. Original
equipment tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from
date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch
(0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler
material that was not originally applied or
inserted by the tire manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside
the United States and Canada.
8. The cost of applicable federal, state, and
local taxes.
9. Failure to follow any of the safety and
maintenance recommendations or warnings
contained in this manual.
This Limited Warranty is in addition to and/or
may be limited by any other applicable written
warranty you may have received concerning
special tires or situations.
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
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RETREADED TIRES
Retreaded passenger and light truck tires
are not warranted by Goodyear and Dunlop
for any reason. Goodyear and Dunlop speed
ratings and U.S. Department of Transportation
test compliance certifications are voided for
retreaded tires.
DO MAINTAIN VEHICLE
SUSPENSION, WHEEL ALIGNMENT
AND BALANCE AND ROTATE YOUR
TIRES
Lack of rotation, worn suspension parts,
underinflation/overinflation, wheel imbalance
and misalignment can cause vibration
or irregular tire wear. Rotate your tires
according to your vehicle manufacturer’s
recommendations or at maximum intervals of
6,000 miles/10,000 km.
FOR ADDITIONAL INFORMATION, SEE
THE “BE TIRE SMART/PLAY YOUR PART
BROCHURE” PUBLISHED BY THE RUBBER
MANUFACTURERS ASSOCIATION (RMA).
A COPY OF THIS BROCHURE CAN BE
DOWNLOADED FROM THE RMA WEBSITE:
www.rma.org/publications/consumer_tire_
information
You must go to an authorized Goodyear or
Dunlop outlet for replacement tires and all
warranty service.
TIRE SERVICE LIFE
Tires are designed and built to provide many
thousands of miles of excellent service. For
maximum benefit, tires must be maintained
properly to avoid tire damage that may result
in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the
service life of any specific tire in chronological
time since service conditions vary widely. The
serviceability of a tire over time is a function
of the storage and service conditions (inflation
pressure, load, speed, road hazard injury, etc.)
to which a tire is subjected. Consumers should
not rely solely on the appearance of the tire,
but should be aware of any change in dynamic
performance such as increased air loss, noise
or vibration, which could be a sign to remove
the tire. Therefore, it is essential to have tires,
including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage
and treadwear.
FOR SERVICE ASSISTANCE OR
INFORMATION, FIRST CONTACT THE
NEAREST GOODYEAR OR DUNLOP
RETAILER.
1) For assistance in locating the nearest
Goodyear or Dunlop Retailer, look in the
Yellow Pages under Tire Dealers – New.
2) Go to www.goodyear.com for U.S. or
www. goodyear.ca for Canada.
For Dunlop tires, go to
www.dunloptires.com for U.S. & Canada. If additional assistance is required, call the
Customer Assistance Center
at 1-800-321-2136 for U.S. or
1-800-387-3288 for Canada.
Or write to:
Customer Assistance Center
Dept 728
1144 East Market Street
Akron, OH 44316-0001
Check your vehicle’s Owner’s Manual (or your
vehicle) to determine if it is equipped with run-
flat (extended mobility) tires. If your vehicle
is equipped with run-flat tires, the following
applies:
RUN-FLAT TECHNOLOGY EXTENDED
MOBILITY TECHNOLOGY (EMT™),
RUNONFLAT
® (ROF) AND DUNLOP SELF-
SUPPORTING TECHNOLOGY (DSST®)
ORIGINAL EQUIPMENT TIRES
IMPORTANT SAFETY
INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited
Warranty Brochure applies only to the Original
Equipment tires supplied with your vehicle.
In order for Goodyear Run-Flat (Extended
Mobility Technology [EMT], RunOnFlat [ROF])
or Dunlop Run-Flat (Dunlop Self-Supporting
Technology [DSST]) tires to obtain the
performance criteria stated within this Limited
Warranty, Goodyear or Dunlop Run-Flat tires
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
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EXCLUSIONS Roadside Assistance is not a warranty and
is not provided under any Infiniti or Nissan
warranty, but is a service which is provided
to you as part of the Infiniti Total Ownership
Experience
® to minimize any unforeseen
vehicle operation inconvenience. Potential
liability is expressly limited to the cost of
the listed benefits and does not extend to
incidental or consequential damages such
as loss of use inconvenience, loss of pay, or
commercial loss.
Roadside Assistance benefits exclude any
costs related to repairs, parts replacement,
labor, etc. which are incurred as a result of
accident/collision, vehicle abuse, racing,
vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also
excluded are services for snow tires, repair
to studs, mounting or demounting of snow
chains, and any fines, fees or taxes which are
associated with impound towing as a result of
actual or alleged violation of any
laws or regulations.
EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown
more than 100 miles from your primary
residence, you may be eligible for the following
reasonable trip interruption benefits:
•• Meals
•• Lodging
•• Substitute transportation
•• Costs to reunite the vehicle and owner, after
warranty repairs have been completed.
The Roadside Assistance Representative, (toll
free number 1-800-662-6200), will explain
Emergency Travel Expense/Trip Interruption
benefits in detail and provide authorization
of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some
situations you may be required to pay for
these benefits initially. If so, the representative
will provide instructions for reimbursement
procedures. You must keep records of these
expenses and submit them upon request.
Emergency Travel Expense/Trip Interruption
Benefits are not available for accident/collision
and/or other nonwarrantable disablements.
INFINITI COURTESY VEHICLE
As part of The Infiniti Total Ownership
Experience®, a participating Infiniti retailer
will provide you with a complimentary Infiniti
Courtesy Vehicle when you present your Infiniti
vehicle for warranty repair to a participating
Infiniti retailer during the new vehicle limited
warranty basic coverage period, subject to
availability and the eligibility requirements
listed below.
The Eligibility Requirements for an Infiniti
Courtesy Vehicle are as follows:
•• Only available during the 4 years/60,000
mile Infiniti New Vehicle Limited Warranty
basic coverage period.
•• You must be 21 years of age or older with a
valid U.S. driver’s license.
•• You must provide proof of primary insurance.
•• You must schedule the service appointment
in advance.*
•• Other restrictions apply to loan car including
mileage use and days use limitations.**
*Depending upon availability, exceptions to
the service appointment requirement may be
made in the event your vehicle is inoperable
due to unexpected mechanical failure. In such
a circumstance the participating Infiniti retailer
will strive to provide you with a Service Loan
Car if possible.
** Ask your retailer for details.
Note: This program is NOT a warranty, and is
NOT part of the Infiniti New Vehicle Limited
Warranty, but rather a benefit of The Total
Ownership Experience
®. This program is
subject to change without notice at any time.
Roadside Assistance is offered for emergency
roadside assistance only. Any abuse of this
benefit may lead to suspension or cancellation
of the service.
INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS