battery INFINITI QX60 HYBRID 2017 Roadside Assistance Guide

Foreword
This
manual describes roadside assistance operations and important safetyrelated warnings and
cautions for this vehicle.
This vehicle is equipped with a high-voltage battery pack. Failure to follow recommended practices
during emergency responses will cause death or serious personal injury.
Please read this manual in advance in order to understand the features of this vehicle and to help you deal
with roadside assistance operations involving this vehicle. Follow the procedures in order to help assure a
safe and successful roadside assistance operation.
This manual is periodically updated. If you are not viewing this manual on the Infiniti web site, we urge you to
go to www.infinitiusa.com orwww.infiniti-techinfo.com to make sure you have the most recent version of this
manual.
INFINITI

EMERGENCY CONTACT INFORMATION
• Infiniti Consumer Affairs 1-800-662-6200 (US) or 1-800-361-4792 (Canada)
• Hours of operation are 8am-5pm (Monday-Friday) Eastern, Central and Pacific time zones
IMPORTANT INFORMATION ABOUT THIS MANUAL
You may see various symbols in this manual. They have the following meanings: This symbol is used to inform you of an operation which will result in death or serious
personal

injury if instructions are not followed.
Example: Touching high-voltage components without using the appropriate protective
equipment will result in electrocution. PPE must always be worn when touching or
working on high-voltage components. This symbol is used to inform you of an operation which may cause death or serious
personal

injury if instructions are not followed. This symbol is used to inform you of an operation which may cause personal injury or
component

damage if instructions are not followed.
Please note that there may be differences between this manual and the vehicle specification due to specification
changes.
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Table of Contents
FOREWORD
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
INFINITI EMERGENCY CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
IMPORTANT INFORMATION ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
1. ABOUT THE QX60 HYBRID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–5
1-1 QX60 HYBRID IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–61-1.1 EXTERIOR AND ENGINE COMPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–6
1-1.2 INTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–7
1-2 VEHICLE IDENTIFICATION NUMBER (VIN) LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–8
1-3 WARNING AND INDICATOR LAMP INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–9
2. BASIC HIGH-VOLTAGE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10 2-1 BATTERY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10 2-1.1 12-VOLT BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-1.2 HIGH-VOLTAGE BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-2 HIGH-VOLTAGE-RELATED AND 12-VOLT-RELATED COMPONENT LOCATIONS AND DESCRIPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–11
2-3 HIGH-VOLTAGE BATTERY PACK SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–12
2-4 HIGH-VOLTAGE SAFETY MEASURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–13 2-4.1 WARNING LABEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–13
3. ROADSIDE ASSISTANCE RESPONSE STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–14 3-1 PREPARATION ITEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–15 3-1.1
PERSONAL PROTECTIVE EQUIPMENT (PPE) PROTECTIVE WEAR CONTROL. . . RAG–16
3-1.2 DAILY INSPECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-1.3 INSULATED TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-2 INDICATIONS THE HIGH-VOLTAGE SYSTEM IS ON . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-3 VEHICLE IMMOBILIZATION AND STABILIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–17
3-4 TURNING OFF THE IGNITION SWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–18
3-5 WATER SUBMERSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–18
3-6 VEHICLE FIRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–19
3-7 HIGH-VOLTAGE BATTERY DAMAGE AND FLUID LEAKS . . . . . . . . . . . . . . . . . . . . . . . . RAG–20
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1. About the QX60 HYBRID
This
hybrid electric vehicle (HEV) uses two types of batteries. One is a 12-volt battery that is the same as
the battery in vehicles powered by internal combustion engines. The 12-volt battery is located in the front of
the vehicle on the left side of the engine compartment. The other is the high-voltage battery for the traction
motor which propels the vehicle. The high-voltage battery is located under the third row seating with service
plug access through the cargo area storage bin.
When the high-voltage battery level is low, engine output is used to generate power from the traction motor
and charge the high-voltage battery. Additionally, the vehicle system can recharge the high-voltage battery
by converting driving force into electricity while the vehicle is decelerating or being driven downhill. This is
called regenerative charging.
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2. Basic High-Voltage Information
2-1
Battery Information
The QX60 HYBRID utilizes two batteries in order to supply both high and low voltage.
2-1.1 12-Volt Battery • The QX60 HYBRID contains a conventional lead-acid12-volt battery.
• The 12-volt battery is located in the front of the vehicle on the left side of the engine compartment.
• The 12-volt battery is charged by the high-voltage battery through the DC/DC converter. : Vehicle front
2-1.2
High-Voltage Battery
• The QX60 HYBRID contains a high-voltage battery.
• The high-voltage battery is mounted in the cargo area under the 3rd row seating, enclosed in a metal case
and concealed by trim cover.
• The high-voltage battery stores approximately 144 volts DC.
• A vent hose is provided to exhaust gasses outside the vehicle if necessary.
• Air vents (A) are located on the cargo area trim panels for battery cooling.
The high-voltage battery supplies power to the following: • High-voltage harnesses
• DC/DC converter
• Traction motor inverter
• Traction motor AAYIA0300ZZ
AAYIA0301ZZ
AAYIA0264ZZ
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No. Component
LocationDescription
DC/DC
Converter Cargo area floor(mounted right of
high-voltage battery) The DC/DC converter reduces the voltage of
the high-voltage battery to provide power to
the 12-volt battery in order to operate the
vehicle’s electric components (headlights,
audio system, etc.) .
Service Plug Cargo area floor
(inside storage bin
behind access door) This is used to disable the high-voltage system.
High-Voltage
Battery Cargo area floor
(under 3rd row
seating floor trim) The high-voltage battery stores and outputs
DC power (Maximum voltage 144V) needed to
propel the vehicle.
Traction Motor Engine compart-
ment (built-into the
transmission) Converts three-phase alternating current (AC)
power to drive power (torque) which propels
the vehicle.
Traction Motor
Inverter Engine compart-
ment (front driver
side) Converts the DC power stored in the high-
voltage battery to three-phase AC power and
controls motor torque (revolution) by regulating
the motor current. The inverter has a built in
high-voltage capacitor.
12-Volt Battery Front of the vehicle
on the left side of
the engine compart-
ment A lead-acid battery that supplies power to the
low voltage devices.
High-Voltage
Harness
Cargo area (on high-
voltage battery) ,
under floor, engine
compartmentOrange-colored power cables carry high DC
voltage between each of the high-voltage
components.
2-3 High-Voltage Battery Pack Specifications High-Voltage Battery Specifications
High-voltage

battery voltage 144V
Number of high-voltage battery modules in the pack 3 modules (40 cells)
High-voltage battery module voltage 48V each
High-voltage battery dimensions 36.31 x 22.07 x 6.52 in. (922.3 x 560.5 x
165.6 mm)
High-voltage battery weight 62.4 lbs (28.3 kg)
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2-4 High-Voltage Safety Measures
Circuit insulation
The high-voltage positive (+) and negative (-) circuits are insulated
from the metal chassis.
Reducing the risk of electrocution The high-voltage components and harnesses have insulated cases or orange-colored coverings which provide insulation and easy
identification.
The high-voltage battery case is electrically connected to the vehicle
ground. This connection helps protect the vehicle occupants and
emergency responders from high-voltage electrical shock.
Identification The high-voltage components are labeled “WARNING” similar to the
label shown below. All high-voltage harnesses are coated in orange.
2-4.1 Warning Label AAYIA0010ZZ
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3-1 Preparation Items
Preparation Items
SpecificationPurpose
PPE
(personal protective equipment): Up to 1,000V For protection from high-
voltage electrical shock.
Insulated gloves Insulated shoes
–
Safety

shield –
T
o protect eyes when around
high-voltage components and
wiring.
Safety Glasses Leather gloves Must be able to fasten tight
around

the wrist (worn over
insulated gloves) . To protect insulated gloves.
Wrenches Size:10mm
To remove the 12-volt battery
terminal
bolt.
Solvent resistant protection gloves
Solvent resistant protection shoes –To utilize in the event of a
high-voltage battery
electrolytic solution leak.
Absorbent pad The same pad used for
internal combustion engine
fluids can be used. To absorb any high-voltage
battery electrolytic solution
leakage.
Standard fire fighting equipment Standard fire fighting
equipment.
Depending on type of fire
(vehicle or battery) use
standard fire fighting
equipment (water or
extinguisher) . To extinguish a fire.
Insulated tape InsulatingTo cover any damaged
harnesses to protect from
and prevent electrical shock.
Tape should cover all bare or
damaged wire.
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3-1.1 Personal Protective Equipment (PPE) Protective Wear Control
Perform
an inspection of the Personal Protective Equipment (PPE) items before beginning work. Do not use
any damaged PPE items.
3-1.2 Daily Inspection
This inspection is performed before and after use. The worker who will be using the items should perform
the inspection and check for deterioration and damage. • Insulated rubber gloves should be inspected for scratches, holes and tears. (Visual check and airleakage test)
• Insulated safety boots should be inspected for holes, damage, nails, metal pieces, wear or other problems on the soles. (Visual check)
• Insulated rubber sheet should be inspected for tears. (Visual check)
3-1.3 Insulated Tools
When performing work at locations where high-voltage is applied (such as terminals) , use insulated tools
meeting 1,000V/300A specifications.
3-2 Indications the High-Voltage System is ON
If the READY indicator is ON, the high-voltage system is active.
Before

disconnecting the 12-volt battery terminal, if necessary, lower the windows, unlock the doors, and
open the rear hatch as required. Once 12-volt battery is disconnected, power controls will not operate.
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3-7 High-Voltage Battery Damage And Fluid Leaks
The high-voltage battery contains electrolyte solution. To avoid exposure to electrolyte
solution
and serious personal injury, always wear appropriate solvent resistant Personal
Protective Equipment (PPE) and read the following precautions:
• Electrolyte solution is a skin irritant.
• Electrolyte solution is an eye irritant – If contact with eyes, rinse with plenty of water and see a doctor immediately.
• If electrolyte leak occurs, wear appropriate solvent resistant PPE and use a dry cloth to clean up the spilled electrolyte. Be sure to adequately ventilate the area.
• Electrolyte solution is highly flammable.
• Electrolyte liquid or fumes that have come into contact with water vapors in the air will create an oxidized substance. This substance may irritate skin and eyes. In these cases,
rinse with plenty of water and see a doctor immediately.
• Electrolyte fumes (when inhaled) can cause respiratory irritation and acute intoxication. Move to fresh air and wash mouth with water. See a doctor immediately.
In cases of battery case breach or electrolyte leakage, contact the fire department immediately. If you must
walk away from the vehicle, notify an appropriate responder of the fact that the vehicle is a hybrid vehicle
and contains a high-voltage system and warn all others.
High-Voltage Battery Electrolyte Solution Characteristics: • Clear in color
• Sweet odor
• Similar viscosity to water
• Since the high-voltage battery is made up of many small sealed battery modules, electrolyte solutionleakage should be minimal.
NOTE:
Other fluids in the vehicle (such as engine oil, washer fluid, brake fluid, coolant, etc.) are
the same as those in a conventional vehicle.
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4. Roadside Assistance
4-1
Jump Starting
To start the hybrid system with a booster battery, the instructions and precautions below must be followed. If done incorrectly, jump starting can lead to a 12-volt battery explosion, resulting in severe
personal

injury or death. It could also damage your vehicle.
Jump starting provides power to the 12-volt system to allow the electrical systems to operate. The electrical
systems must be operating to allow the high-voltage battery to be charged. Jump starting does not charge
the high-voltage battery.
Discharged 12-volt battery may cause the following issues: • The instrument cluster cannot be displayed while the ignition switch is turned ON. (The hybridsystem cannot start.)
• Headlamps, horn, etc. are weak. • To avoid electrical shock, the high-voltage battery CANNOT be jump started.
•

Explosive hydrogen gas is always present in the vicinity of the 12-volt battery. Keep all
sparks and flames away from the 12-volt battery. Make sure the vent tube is mounted.
• Do not allow battery fluid to come into contact with eyes, skin, clothing or painted surfaces. Battery fluid is a corrosive sulfuric acid solution that can cause severe burns.
If the fluid comes into contact with anything, immediately flush the contacted area
with water.
• The booster battery must be rated at 12-volts. Use of an improperly rated battery can damage the vehicle.
• Whenever working on or near a 12-volt battery, always wear suitable eye protectors (for example, goggles or industrial safety spectacles) and remove rings, metal bands, or any
other jewelry. Do not lean over the 12-volt battery when jump starting.
• Do not attempt to jump start a frozen battery. It could explode and cause serious injury.
• QX60 HYBRID is equipped with an automatic cooling fan. It could come on at any time. Keep hands and other objects away from it.
• Always follow the jump starting instructions below. Failure to do so could result in damage to the charging system and cause personal injury.
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