service INFINITI QX80 2021 Owner's Guide

EMERGENCY SUPPORT
INFINITI InTouchTMServices provide var-
ious services to support dealing with emer-
gencies of the subscribed vehicle and the
driver.
For example, in case of an illness or serious
injury, you can seek support by pushing the
in-vehicle E-Call* (SOS) button and con-
necting to the INFINITI InTouch
TMServices
Response Center. The INFINITI InTouchTM
Services Response Center can specify the
location of the vehicle via GPS, and the
information will be sent to the police or other
agencies as needed.
*: "E-Call" is an abbreviation for the "Emer-
gency Call".
For information about other INFINITI In-
Touch
TMServices emergency support re-
lated services, contact the INFINITI
InTouch
TMServices support line at 1-855-
444-7244 or refer to the INFINITI In-
Touch
TMServices website www.infinitiusa.
com/intouch (for U.S.)/www.infiniti.ca/in-
touch/en/ (for Canada).
WARNING
. Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in the following conditions:
— Emergency functions and services will not be available without a
paid subscription to INFINITI In-
Touch
TMServices.
— The INFINITI InTouchTMServices
network system is disabled.
— The vehicle moves outside the service area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as
tunnels, underground parking
garages, behind buildings or in
mountainous areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your
vehicle are not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or
emergency. .
Park the vehicle in a safe location and
set the parking brake before operat-
ing the E-Call (SOS) button.
. Only use this service in case of an
emergency. There may be a penalty
for inappropriate use of the service.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any
closer to the antenna than specified
by the pacemaker manufacturer. The
radio waves from the TCU antenna
may adversely affect the operation of
the pacemaker while using the
INFINITI InTouch
TMServices.
Instruments and controls2-59
E-CALL (SOS) BUTTON (if so equipped)

2-60Instruments and controls
5GH0353X
Making an emergency call
The E-Call (SOS) button is located near the
map light.
1. Push the E-Call (SOS) button.
2. When the line is connected, speak to theResponse Specialist.
If you want to cancel the emergency call,
push and hold the E-Call (SOS) button for a
few seconds.
NOTE:
. After the E-Call (SOS) button is pushed,
it may take some time until the system
initiates connection, depending on the
technical environment and whether the
TCU (Telematics Control Unit) is being
used by other services.
. An indicator light on the E-Call (SOS)
button shows the readiness of the emergency support system. If the in-
dicator light is not illuminated, pushing
the E-Call (SOS) button does not con-
nect your vehicle to the Response Spe-
cialist.
The indicator light blinks while con-
nected to the INFINITI InTouch
TMSer-
vices Response Center.
. Even when the indicator light is illumi-
nated, connection to the INFINITI In-
Touch
TMServices Response Center may
not be possible. If this occurs in an
emergency situation, contact the autho-
rities by other means.
. To avoid disconnecting the line, do not
place the ignition switch in the OFF
position.
CUP HOLDERS
CAUTION
. Avoid abrupt starting and braking
when the cup holder is being used to
prevent spilling the drink. If the liquid
is hot, it can scald you or your
passenger.
. Use only soft cups in the cup holder.
Hard objects can injure you in an
accident.
. Do not recline the rear seatback when
you use the cup holders on the rear
armrest. Doing so may cause the
beverages to spill over, and if they
are hot, they may scald the passen-
gers.
STORAGE

JVI1741X
ROOF RACK
Do not apply any load directly to the roof
side rails. Cross bars must be installed before
applying load/cargo/luggage to the roof of
the vehicle. Genuine INFINITI accessory
cross bars are available through an INFINITI
retailer. It is recommended that you visit an
INFINITI retailer for additional information.
The service load capacity for the roof side
rails is 221 lb (100 kg), however do not
exceed the accessory cross bars load capa-
city.
Be careful that your vehicle does not exceed
the Gross Vehicle Weight Rating (GVWR) or
its Gross Axle Weight Rating (GAWR frontand rear). The GVWR and GAWR are
located on the F.M.V.S.S. or C.V.M.S.S.
certification label (located on the driver’s
door pillar). For additional information re-
garding GVWR and GAWR, refer to “Vehicle
loading information” (P.10-15).
WARNING
.
Always install the cross bars onto the
roof side rails before loading cargo of
any kind. Loading cargo directly onto
the roof side rails or the vehicle’s roof
may cause vehicle damage.
. Drive extra carefully when the vehicle
is loaded at or near the cargo carrying
capacity, especially if the significant
portion of that load is carried on the
roof rack.
. Heavy loading of the roof rack has
the potential to affect the vehicle
stability and handling during sudden
or unusual handling maneuvers.
. Roof rack load should be evenly
distributed.
. Do not exceed maximum roof rack
load weight capacity.
. Properly secure all cargo with ropes
or straps to help prevent it from
sliding or shifting. In a sudden stop or collision, unsecured cargo could
cause personal injury.
Instruments and controls2-67

2-70Instruments and controls
the power window system.
1. Push the ignition switch to start theengine.
2. Close the door.
3. After starting the engine, open the window completely by operating the
power window switch.
4. Pull the power window switch and hold it to close the window, and then hold the
switch more than 3 seconds after the
window is closed completely.
5. Release the power window switch. Op- erate the window by the automatic
function to confirm the initialization is
complete.
6. Perform steps 2 through 5 above for other windows.
If the power window automatic function
does not operate properly after performing
the procedure above, have your vehicle
checked. It is recommended you visit an
INFINITI retailer for this service.
WARNING
. In an accident you could be thrown
from the vehicle through an open
moonroof. Always use seat belts
and child restraints.
. Do not allow anyone to stand up or
extend any portion of their body out
of the moonroof opening while the
vehicle is in motion or while the
moonroof is closing.
CAUTION
.Remove water drops, snow, ice or
sand from the moonroof before
opening.
. Do not place any heavy object on the
moonroof or surrounding area.
POWER MOONROOF
The moonroof only operates when the
ignition switch is in the ON position.
The moonroof is operational for about 45
seconds, even if the ignition switch is pushed
to the OFF position. If the driver’s door or
the passenger’s door is opened during this
period of about 45 seconds, power to the
moonroof is canceled.
MOONROOF

JVI0614X
Sunshade
The sunshade will open automatically when
the moonroof is opened. However, it must
be closed manually.
Tilting the moonroof
To tilt up, first close the moonroof, then
push the switch to the TILT UP position
and release it; it need not be held. To tilt
down the moonroof, push the switch to the
TILT DOWN
position.
Sliding the moonroof
To fully open or close the moonroof, push
the switch to the OPENor CLOSEposition and release it; it need not be held.The roof will automatically open or close all
the way. To stop the roof, push the switch
once more while it is opening or closing.
Auto reverse function
WARNING
There are some small distances immedi-
ately before the closed position which
cannot be detected. Make sure that all
passengers have their hands, etc., inside
the vehicle before closing the moonroof.
If the control unit detects something caught
in the moonroof when it is closing, the
moonroof will be immediately opened.
The auto reverse function can be activated
when the moonroof is closed by automatic
operation when the ignition switch is in the
ON position or for about 45 seconds after
the ignition switch is pushed to the OFF
position.
If the moonroof cannot be closed automa-
tically when the auto reverse function
activates due to a malfunction, push and
hold the switch to the CLOSE
position.
Depending on the environment or driving
conditions, the auto reverse function may
be activated if an impact or load similar to something being caught in the moonroof
occurs.
If the moonroof does not operate
If the moonroof does not operate properly,
perform the following procedure to initialize
the moonroof operation system.
1. If the moonroof is open, close it fully by
repeatedly pushing the moonroof switch
to the CLOSE
position.
2. Push and hold the switch to the CLOSE
position.
3. Release the moonroof switch after the moonroof moves slightly up and down.
4. Push and hold the switch to the OPEN
position to fully tilt the moonroof down.
5. Check if the moonroof switch operates normally.
If the moonroof does not operate properly
after performing the procedure above, have
your vehicle checked. It is recommended you
visit an INFINITI retailer for this service.
Instruments and controls2-71

is pushed during power open or close, the
power operation will be canceled and the
liftgate can be operated manually.
SPA2777
Safe Mode
If the gas stays of the liftgatelose
pressure, the power liftgate safe mode is
activated. When the safe mode is activated,
the liftgate intermittently closes. Then the
liftgate will be pulled to the closed and
latched position by a motor.
The power liftgate cannot be opened using
the switches at any time in the safe mode.
Do not operate the liftgate again until it is
checked. It is recommended you visit an
INFINITI retailer for this service.
CAUTION
. If the power liftgate does not stay
open or if the liftgate unexpectedly
closes at any time, do not operate the
liftgate. There may be a pressure loss
in one or both of the liftgate gas
stays. Have the liftgate inspected. It
is recommended you visit an INFINITI
retailer for this service.
. Do not activate the power liftgate if
one or both of the liftgate gas stays
are removed. Damage to the liftgate
or power liftgate mechanisms may
occur.
AUTO CLOSURE
If the liftgate is pulled down to a partly open
position, the liftgate will pull itself to the
closed position.
Do not apply excessive force when the auto
closure is operating. Excessive force applied
may cause the mechanism to malfunction.
CAUTION
.The liftgate will automatically close
from a partly open position. To avoid
Pre-driving checks and adjustments3-25

3-28Pre-driving checks and adjustments
.Insert the cap straight into the fuel-
filler tube, then tighten until the fuel-
filler cap clicks. Failure to tighten the
fuel-filler cap properly may cause the
malfunction indicator light (MIL)
to illuminate. If thelight illumi-
nates because the fuel-filler cap is
loose or missing, tighten or install the
cap and continue to drive the vehicle.
The
light should turn off after a
few driving trips. If thelight does
not turn off after a few driving trips,
have the vehicle inspected. It is
recommended you visit an INFINITI
retailer for this service.
. The Loose Fuel Cap warning will
appear if the fuel-filler cap is not
properly tightened. It may take a few
driving trips for the message to be
displayed. Failure to tighten the fuel-
filler cap properly after the Loose
Fuel Cap warning appears may cause
the
Malfunction Indicator Light
(MIL) to illuminate.
Turn the cap counterclockwise to remove.
To tighten, turn the cap clockwise until a
single click is heard.
SPA2753
To remove the fuel-filler cap:
1. Turn the fuel-filler cap counterclockwise to remove.
2. Put the fuel-filler cap on the cap holder
while refueling.
To install the fuel-filler cap:
1. Insert the fuel-filler cap straight into the fuel-filler tube.
2. Turn the fuel-filler cap clockwise until a single click is heard.
WAD0096X
Loose Fuel Cap warning
The Loose Fuel Cap warning appears on the
vehicle information display when the fuel-
filler cap is not tightened correctly after the
vehicle has been refueled. It may take a few
driving trips for the warning to be displayed.
To turn off the warning, perform the
following:
1. Remove and install the fuel-filler cap assoon as possible. (See “Fuel-filler cap”
(P.3-27).)
2. Tighten the fuel-filler cap until it clicks.
3. Push the
switchon the steering
wheel to turn off the Loose Fuel Cap
warning after tightening the fuel-filler

4-2Monitor, climate, audio, phone and voice recognition systems
Refer to the INFINITI InTouchTMOwner’s
Manual that includes the following informa-
tion.
. Navigation system
. Audio system
. Bluetooth
®Hands-Free Phone System
. Apple CarPlay®
.Android AutoTM
.INFINITI InTouchTMServices
. SiriusXM TrafficTM
.SiriusXM®Travel Link
. SiriusXM®Radio
. Viewing information
. Other settings
. Voice recognition
. Meter settings
. General system information
WARNING
.Do not disassemble or modify this
system. If you do, it may result in
accidents, fire, or electric shock.
. Do not use this system if you notice
any abnormality, such as a frozen
screen or lack of sound. Continued
use of the system may result in
accident, fire or electric shock.
. In case you notice any foreign object
in the system hardware, spill liquid on
it, or notice smoke or smell coming
from it, stop using the system im-
mediately. It is recommended you
visit an INFINITI retailer for servi-
cing. Ignoring such conditions may
lead to accidents, fire, or electric
shock.
. Park the vehicle in a safe location and
apply the parking brake to view the
images on the touch screen display.
Do not attempt to operate the system in
extreme temperature conditions [below
−4°F (−20°C) and above 158°F (70°C)].
Operating this system under these condi-
tions may result in system malfunctions.
INFINITI INTOUCHTMOWNER’S MANUALSAFETY NOTE

The following are operating limitations and
do not represent a system malfunction:
.The screen displayed on the Around
View
®Monitor will automatically return
to the previous screen 3 minutes after
the CAMERA button has been pushed
while the shift lever is in a position other
than the R (Reverse) position.
. There may be a delay when switching
between views.
. When the temperature is extremely high
or low, the screen may not display
objects clearly.
. When strong light is directly shines on the
camera, objects may not be displayed
clearly.
. The screen may flicker under fluorescent
light.
. The colors of objects on the Around
View
®Monitor may differ somewhat
from the actual color of objects.
. Objects on the monitor may not be clear
and the color of the object may differ in a
dark environment.
. There may be differences in sharpness
between each camera view of the bird’s-
eye view.
. When activating the Around View
®
Monitor, the icons and the messages
may not be displayed for a while. .
If dirt, rain or snow accumulates on the
camera, the Around View
®Monitor may
not display objects clearly. Clean the
camera.
. Do not use wax on the camera lens. Wipe
off any wax with a clean cloth that has
been dampened with a diluted mild
cleaning agent, then wipe with a dry
cloth.
WAE0247X
System temporarily unavailable
When the “” icon is displayed on the
screen, there will be abnormal conditions in
the Around View
®Monitor. This will not
hinder normal driving operation but the
system should be inspected. It is recom-
mended that you visit an INFINITI retailer
for this service.
Monitor, climate, audio, phone and voice recognition systems4-15

4-16Monitor, climate, audio, phone and voice recognition systems
WAE0248X
When the “” icon is displayed on the
screen, the camera image may be receiving
temporary electronic disturbances from sur-
rounding devices. This will not hinder normal
driving operation but the system should be
inspected. It is recommended that you visit
an INFINITI retailer for this service.
WAE0291X
SYSTEM MAINTENANCE
CAUTION
. Do not use alcohol, benzine or thinner
to clean the camera. This will cause
discoloration.
. Do not damage the camera as the
monitor screen may be adversely
affected.
If dirt, rain or snow accumulates on any of
the cameras
, the Around View®Monitor
may not display objects clearly. Clean the
camera by wiping with a cloth dampened with a diluted mild cleaning agent and then
wiping with a dry cloth.