INFINITI QX80 2021 Owners Manual

2021 INFINITI INTOUCH
OWNER’S MANUAL
For your safety, read carefully and keep in this vehicle.

INFINITI CONSUMER AFFAIRS
DEPARTMENT
For assistance or inquiries about the
INFINITI warranty, service or general ques-
tions, contact the INFINITI Consumer Af-
fairs Department at:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
INFINITI NAVIGATION SYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquiries about the Navi-
gation system, contact the INFINITI NAVI-
GATION SYSTEM HELPDESK at:
.ADDRESS: P.O. Box 1588 Orem, UT
84059-992
.E-MAIL: [email protected]
For U.S. customers
WEB SITE: www.InfinitiNavigation.com
PHONES: 1-888-362-8837
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)For Canadian customers
WEB SITE: www.infiniti.ca.
PHONES: 1-800-361-4792
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)
INFINITI INTOUCHTMSYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquires about INFINITI
InTouchTMsystem, contact INFINITI Owner
Services helpdesk at:
.PHONES: 1-855-444-7244
.E-MAIL: infinitiownerservices@infiniti.
com
For U.S. customers
WEB SITE: www.infinitiusa.com/intouch/
support
For Canadian customers
WEB SITE:
English: www.infiniti.ca/infinitiintouch
French: www.infiniti.ca/infinitiintouch/fr
FOREWORD
Thank you for purchasing an INFINITI
vehicle.
This user’s manual is for INFINITI InTouch
TM
System offered in your INFINITI vehicle.
Operation instructions for the following
systems are included in this manual.
.Audio
.Hands-Free Phone
.Apple CarPlay®
.Android Auto
.INFINITI InTouch
TMServices
.Navigation
.Voice recognition
.Other systems viewable/operable on the
dual display
Please read this manual carefully to ensure
safe operation of INFINITI InTouch
TMSys-
tem.
.Because of possible specification
changes and optional equipment, some
sections of this manual may not apply to
your vehicle.

.All information, specifications and illus-
trations in this manual are those in effect
at the time of printing. INFINITI reserves
the right to change specifications or
design at any time without notice.
. Do not remove this manual from the
vehicle when selling this vehicle. The next
user of the system may need the manual.
. The latest INFINITI InTouch
TMOwner’s
Manual is available on the following
websites.
— For US: www.infinitiusa.com
— For Canada: www.infiniti.ca
© 2020 NISSAN MOTOR CO., LTD.
All rights reserved. No part of this Owner’s
Manual may be reproduced or stored in a
retrieval system, or transmitted in any form,
or by any means, electronic, mechanical,
photocopying, recording or otherwise, with-
out the prior written permission of Nissan
Motor Co., Ltd.

Table of Contents
1Introduction
How to use this manual ..... 1-2
Safety information ............... 1-3
Regulatory information ..... 1-4
Trademarks ........................... 1-4
Licenses ................................... 1-6
2Getting started
Control buttons and touch
screen display ....................... 2-2
Starting system .................. 2-10
Touch panel operation ..... 2-10
Basic operation .................. 2-11
How to operate dual
display ................................... 2-13
How to view and operate
MENU screen ..................... 2-18
Functions disabled while
driving .................................. 2-20
System settings ................. 2-22
3Audio system
Audio operation
precautions ............................ 3-2
Names and functions of
audio control buttons ...... 3-11
Audio operations ............... 3-13
Mobile Entertainment
System (MES) (if so
equipped) ............................. 3-36
Audio settings .................... 3-57
CD/USB memory device
care and cleaning .............. 3-58
4Hands-Free Phone
Bluetooth® Hands-Free
Phone System ...................... 4-2
5Information and vehicle settings
Information menu ................ 5-2
INFINITI InTouchTM
Services (if so equipped) ... 5-7SiriusXM® Travel Link
(if so equipped) .................. 5-15
Apple CarPlay® ................. 5-18
Android Auto
TM................. 5-22
Siri® Eyes Free .................. 5-26
TomTom Weather
information .......................... 5-27
Fully customizable digital
environment (if so
equipped) ............................. 5-29
Driver Assistance
settings ................................. 5-32
INFINITI Drive Mode
Selector settings (if so
equipped) ............................. 5-34
6Navigation (if so equipped)
Safety information .............. 6-3
Map operation ..................... 6-3
Setting destination ........... 6-14
Route guidance .................. 6-27
Viewing traffic
information .......................... 6-41

Storing a
location/route .................... 6-45
Navigation settings ........... 6-54
General information for
navigation system ............. 6-56
7Voice recognition
Voice recognition .................. 7-2
8Troubleshooting guide
Customer assistance .......... 8-2
System unit ........................... 8-3
Wi-Fi connection (if so
equipped) ............................... 8-4
Audio system ........................ 8-6
Bluetooth® Hands-Free
Phone System .................... 8-15
INFINITI InTouch
TM
Services (if so
equipped) ............................. 8-19
Apple CarPlay® ................ 8-20
Android Auto ...................... 8-21Siri® Eyes Free .................. 8-23
Navigation (if so
equipped) ............................ 8-24
Voice recognition ............... 8-31

1 Introduction
How to use this manual ................................................... 1-2For safe operation ....................................................... 1-2
Reference symbols ....................................................... 1-2
Screen illustrations ....................................................... 1-2
Safety information ............................................................ 1-3
Regulatory information ................................................... 1-4 Laser product ............................................................... 1-4
Bluetooth® devices ..................................................... 1-4 Trademarks ........................................................................\
1-4
Licenses ........................................................................\
....... 1-6
Software Licenses ..................................................... 1-6
Telematic Control Unit A-IVC
(if so equipped) ........................................................... 1-6

1. Introduction
HOW TO USE THIS MANUAL
This manual uses special words, symbols,
icons and illustrations organized by function.
Please refer to the following items and
familiarize yourself with them.
FOR SAFE OPERATION
WARNING
This is used to indicate the presence of a
hazard that could cause death or serious
personal injury. To avoid or reduce the
risk, the procedures must be followed
precisely.
CAUTION
This is used to indicate the presence of a
hazard that could cause minor or moder-
ate personal injury or damage to your
vehicle. To avoid or reduce the risk, the
procedures must be followed carefully.
NOTE:
Indicates items that help you understand
and maximize the performance of your
vehicle. If ignored, they may lead to a
malfunction or poor performance.
REFERENCE SYMBOLS
INFO:
This indicates information that is necessary
for efficient use of your vehicle or acces-
sories.
Reference page:
This indicates the title and page that you
should refer to.
<> :
Indicates a button on the control panel.
[]:
This indicates a key/item displayed on the
screen.
Voice Command:
This indicates an operation by voice com-
mand.
SCREEN ILLUSTRATIONS
. The illustrations in this manual are
representatives of various models and
may not be identical with the design and
specifications of your vehicle.
. Icons and menu items displayed on the
screen may be abbreviated or omitted
from the screen illustrations when ap-
propriate. The omitted icons and menu
items are described as dotted lines as
illustrated.
1-2

SAFETY INFORMATION
This system is primarily designed to help you
support pleasant driving as outlined in this
manual. However, you, the driver, must use
the system safely and properly. Information
and the availability of services may not
always be up to date. The system is not a
substitute for safe, proper and legal driving.
Before using the system, please read the
following safety information. Always use the
system as outlined in this manual.
WARNING
.To operate the system, first park the
vehicle in a safe location and set the
parking brake. Operating the system
while driving can distract the driver
and may result in a serious accident.
. Exercise extreme caution at all times
so full attention may be given to
vehicle operation. If the system does
not respond immediately, please be
patient and keep your eyes on the
road. Inattentive driving may lead to
a crash resulting in serious injuries or
death. .
Do not rely on route guidance (if so
equipped) alone. Always be sure that
all driving maneuvers are legal and
safe in order to avoid accidents.
. Do not disassemble or modify this
system. If you do, it may result in
accidents, fire or electrical shock.
. If you notice any foreign objects in the
system hardware, spill liquid on the
system or notice smoke or a smell
coming from it, stop using the system
immediately and it is recommended
you contact an INFINITI retailer.
Ignoring such conditions may lead to
accidents, fire or electrical shock.
CAUTION
.Some jurisdictions may have laws
limiting the use of video screens while
driving. Use this system only where it
is legal to do so.
. Extreme temperature conditions [be-
low −4°F (−20°C) and above 158°F
(70°C)] could affect the performance
of the system. .
The display screen may break if it is
hit with a hard or sharp object. If the
display screen breaks, do not touch it.
Doing so could result in an injury.
NOTE:
Do not keep the system running with the
engine stopped. Doing so may discharge the
vehicle battery. When you use the system,
always keep the engine running.
1. Introduction
1-3

1. Introduction
REGULATORY INFORMATION
LASER PRODUCT
Complies with 21 CFR 1040.10 and
1040.11
Complies with 21 CFR Chapter 1, Subchap-
ter J
WARNING
Use of controls or adjustments or perfor-
mance of procedures other than those
specified herein may result in hazardous
radiation exposure.
BLUETOOTH® DEVICES
FCC Regulatory information
Changes or modifications not expressly
approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment.
This device complies with part 15 of the FCC
Rules and Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must accept any interference
received,
including interference that may cause un-
desired operation.
Le présent appareil est conforme aux CNR
d’Industrie Canada applicables aux appareils
radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes : (1)
l’appareil ne doit pas produire de brouillage,
et (2) l’utilisateur de l’appareil doit accepter
tout brouillage radioélectrique subi, même si
le brouillage est susceptible d’en compro-
mettre le fonctionnement.
TRADEMARKS
Apple, iPhone®, iPod®, and iPod touch® are
trademarks of Apple Inc., registered in the
U.S. and other countries. Apple CarPlay® is a
trademark of Apple Inc. Use of the Apple
CarPlay® logo means that a vehicle user
interface meets Apple performance stan-
dards. Apple is not responsible for the
operation of this vehicle or its compliance
with safety and regulatory standards. Please
note that the use of this product with
iPhone® or iPod® may affect wireless
performance.
Bluetooth® is a trademark owned by Blue-
1-4