light INFINITI QX80 2021 Warranty Information Booklet

36
WHO IS COVERED
The original owner of a Michelin Passenger or
Light Truck tire which bears the Michelin name
and complete DOT identification number.
WHAT IS COVERED AND FOR HOW
LONG
Michelin Passenger and Light Truck tires, used
in normal service on the vehicle on which they
were originally fitted and in accordance with
the maintenance recommendations and safety
warnings contained in the Owner’s Manual
and in the Important Tire Safety Information
Section of this booklet, are covered by this
warranty against defects in workmanship
and material for the life of the original usable
tread, or 6 years from the date of purchase,
whichever comes first. At that time, all
warranties, express or implied, are terminated.
The usable tread is the original tread down
to the level of the tread wear indicators
- 2/32nds of an inch (1.6mm) of tread
remaining. Date of purchase is documented by
new vehicle registration or tire sales invoice. If
no proof of purchase, coverage will be based
on date of manufacture.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
•• Road hazard injury (e.g., a cut, snag,
bruise, impact damage, puncture, whether
repairable or not);
•• Incorrect mounting of the tire, tire/wheel
imbalance, or improper repair;
•• Underinflation, overinflation, improper
maintenance or other abuse;
•• Mechanical irregularity in the vehicle such as
wheel misalignment resulting in uneven or
rapid wear;
•• Accident, fire, chemical corrosion, tire
alteration, or vandalism;
•• Ozone or weather cracking.
WHAT MICHELIN WILL DO
PASSENGER AND LIGHT
TRUCK TIRES A tire which becomes unserviceable due to
a condition covered by this warranty will be
replaced with a comparable new Michelin
tire, free of charge, when 2/32nds of an inch
(1.6mm) or less of the original tread is worn,
(or 25% or less, whichever is most beneficial to
the user) and within 12 months of the date of
purchase. Mounting and balancing of tires is
included. The cost of any other service charges
or applicable taxes are payable by the user.
When more than 2/32nds of an inch of
original tread has been worn (or more than
25%, whichever is most beneficial to the user)
or after 12 months from date of purchase, the
user must pay the cost of a comparable new
Michelin passenger or light truck replacement
tire on a pro-rata basis. The retailer shall
determine the charge by multiplying the
percentage of the original usable tread worn by the current actual selling price at
the adjustment location or the price on the
current Michelin Base Price List, whichever is
lower. This List is based on a predetermined
price intended to fairly represent the actual
selling price of the tire. The cost of mounting,
balancing and any other service charges or
applicable taxes are payable by the user.
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this
warranty, the consumer must present the tire
to an authorized Michelin Retailer. To locate
an Authorized Tire Retailer, check the yellow
pages under “Tire Retailers - Retail.” The vehicle
on which the tire was used should be available
for inspection.
It is essential that you read and understand the
safety and maintenance recommendations (see
Safety Maintenance Information) for your tires.
CONDITIONS AND EXCLUSIONS
THIS WARRANTY DOES NOT PROVIDE
COMPENSATION FOR LOSS OF TIME, LOSS
OF USE OF VEHICLE, INCONVENIENCE
OR CONSEQUENTIAL DAMAGE. TIRES
PRESENTED FOR CLAIM REMAIN THE
PROPERTY OF THE CONSUMER AND
MICHELIN ACCEPTS NO RESPONSIBILITY
FOR LOSS OF, OR DAMAGE TO, TIRES
WHICH ARE IN THE CUSTODY OR
CONTROL OF A MICHELIN TIRE RETAILER
FOR THE PURPOSES OF INSPECTION FOR
MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
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37MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
WARRANTY ADJUSTMENT. IN THE EVENT
OF A DISPUTED CLAIM, THE CONSUMER
MUST MAKE THE TIRE AVAILABLE FOR
FURTHER INSPECTION.
NO MICHELIN REPRESENTATIVE,
EMPLOYEE OR RETAILER HAS THE
AUTHORITY TO MAKE OR IMPLY ANY
REPRESENTATION, PROMISE OR
AGREEMENT, WHICH IN ANY WAY VARIES
THE TERMS OF THIS WARRANTY.
THIS WARRANTY APPLIES ONLY IN THE
UNITED STATES AND CANADA.
CONSUMER RIGHTS
THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATE
TO STATE AND PROVINCE TO PROVINCE.
SAFETY MAINTENANCE
INFORMATION
Read your vehicle Owner’s Manual, the
information on the sidewall of your tires,
the vehicle tire information placard and the
Important Tire Safety Information section
of this booklet for essential safety and
maintenance information.
THE WARRANTOR
The warrantor of Michelin Tires is Michelin
North America, Inc. 1 Parkway South, P.O. Box
19001, Greenville, South Carolina 29602-
9001. For Client Assistance:
1-800-TIRE HELP (800- 847-3435) - U. S.
1-800-461-8473 - Canada (outside Quebec)
1-800-565-7638 - Canada (Quebec)
DANGER
Disregarding any of the safety precautions
and instructions contained in the Owner’s
Manual or the Important Tire Safety
Information in this booklet may result in tire
failure or explosion causing serious personal
injury or death.
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CONTINENTAL/GENERAL TIRE
LIMITED WARRANTY AND
ADJUSTMENT POLICY
This Limited Warranty and Adjustment
(the “Policy”) is issued by Continental Tire
North America, Inc. (the “Company”) and is
applicable for Continental/General-brand
original equipment tires and is a promise of
replacement under certain specified conditions.
This Policy applies to tires in normal service
displaying adjustable conditions (see Section
4) and does not require the existence of a
workmanship or material related condition
in order to qualify for adjustment. THIS
POLICY IS NOT A WARRANTY THAT
YOUR TIRE WILL NOT FAIL OR BECOME
UNSERVICEABLE IF NEGLECTED OR
MISTREATED.
1. ELIGIBILITY
a. This Policy applies to the owner of
Passenger Car, Light Truck and Serva-
Spare tires bearing Continental and
General brand name and serial numbers,
and operated in normal service.
b. Eligible tires must be the original
equipment tires, used on the vehicle on
which they were originally installed by the
vehicle manufacturer. c.
Tires branded “used” are not eligible under
this Policy.
2. WHAT IS THE ADJUSTMENT
POLICY AND FOR HOW LONG?
Limited warranty coverage is for a maximum
period of 72 months from the date of
purchase* , determined by the new vehicle
registration date or new vehicle sales invoice
showing date of purchase.
If an eligible Passenger or Light Truck or Serva-
Spare tire, used in normal service, becomes
unserviceable from a condition other than
those listed under Section 4, during or after
the time or treadwear periods shown below,
it will be replaced with a comparable ** new
Continental or General brand tire according to
(A) and (B) below.
(A) Free Replacement Policy:
Time* Treadwear
Passenger Tire First 12 Months or First
2/32nds, (whichever
comes first). Mounting &
balancing included free
of charge. Owner pays all
applicable taxes. Light Truck Tire
First 12 Months or First
2/32nds,(whichever
comes first). Mounting &
balancing included free
of charge. Owner pays all
applicable taxes. (Excluding
F.E.T.)
Serva-Spare No Time Limit First
1/32nd, Mounting &
balancing included free
of charge. Owner pays all
applicable taxes.
(B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires
After the “Free Replacement Policy”
expires (set forth in section 2A), and the
tire is still within 72 months from the date
of purchase*, you will pay, on a pro rata
basis, for a comparable** new Continental
or General brand replacement tire. A tire
is eligible for an adjustment on a pro rata
basis until the tread is worn down to the
tread wear indicators (2/32nds of an
inch of tread remaining). The tire tread
is worn out at this point and this Policy
ends regardless of time period. Owner
pays all applicable taxes (including F.E.T.),
mounting and balancing charges.
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
*
At the time of claim, you need to present your new vehicle registration or new vehicle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T.
certification date of manufacture (tire serial number) will be used.
**
A “comparable” new Continental or General brand tire may be either the same tire line or the same basic construction but with a different sidewall or tread configuration. If a higher-priced tire is accepted
as replacement, the owner will pay the difference in price. Any tire replaced under this Policy will be covered by the current Continental or General Tire Limited Warranty and Adjustment Policy.
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Tire speed ratings do not imply that a vehicle
can be safely driven at the maximum speed
for which the tire is rated. In addition, some
damages or improper repairs may cause a
speed-rated tire to lose its speed rating.
Exceeding the tire’s maximum speed rating
will cause the tire to build up excessive heat
which can cause tire damage that could result
in sudden tire destruction and rapid air loss.
Failure to control a vehicle with sudden air loss
can lead to an accident. In any case, you should
not exceed reasonable speeds as indicated by
the legal limits and driving conditions.
SPEED SYMBOLS -are shown on the sidewall
of some tires. The following table shows the
maximum speed corresponding to the symbol. SPEED RATINGS
†Speed Speed
Maximum mph km/Hr
Rating
M 81 130
N 87 140
P 93 150
R 99 160
R 106 170
S 112 180
T 118 190
H 130 210
W 168 270
Y 186 300
V* 149 240
Z** 149 240
*Some V (or VR) rated tires may have a speed
capacity of greater than 149 mph (240 km/h).
Consult your tire manufacturer for maximum
speed ratings if your vehicle capability exceeds
this speed.
**Z (or ZR) rated tires are designed for use
on cars with maximum speed capabilities
in excess of 149 mph (240 km/h). Consult
your tire manufacturer for maximum speed
capabilities.
†Although a tire may be speed rated, we do
not endorse the operation of any vehicle in
an unsafe or unlawful manner. Speed ratings are based on laboratory tests which relate
to performance on the road, but are not
applicable if tires are underinflated, overloaded,
worn out, damaged, altered, improperly
repaired, or retreaded. Furthermore, tire speed
ratings do not imply that vehicles can be safely
driven at the maximum speed for which the tire
is rated, particularly under adverse road and
weather conditions or if the vehicle has unusual
characteristics. Most highway passenger
tires that do not have a speed symbol in the
sidewall have a maximum speed rating of 105
mph. Light truck highway tires that do not
have a speed symbol on the sidewall of the tire
have a maximum speed of 87 mph. Some light
truck tires may have higher maximum speeds;
consult your tire retailer. The speed and other
ratings of retreaded tires are assigned by the
retreader and voids the original manufacturer’s
ratings.
IMPORTANT: In order to maintain the speed
capability of the vehicle, replacement tires
must have speed ratings equal to or higher
than those fitted as original equipment (as
indicated on the vehicle placard or Owner’s
Manual). If tires with lower speed ratings are
fitted, the speed capability of the vehicle will be
lowered to the maximum speed capability of
the replacement tire as indicated on the above
table.
Remember...High speed driving can be
dangerous and may be damaging to your tires.
And...When driving at highway speeds, correct
inflation pressure is especially important.
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IMPORTANT TIRE SAFETY INFORMATION¹
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Never perform a temporary repair, use an
innertube or inject sealant as a permanent
substitute for a proper repair. Only qualified
persons should repair tires.
Be sure that all your valves have suitable valve
caps. This will keep valve cores clean and clear
and guard against leakage.
REPAIRS - WHENEVER POSSIBLE, SEE
A TIRE RETAILER AT ONCE. Some tire
manufacturers do not warrant any inspection
or repair process. The repair is entirely the
responsibility of the repairer. Punctures in
the tread of a passenger tire which do not
exceed 1/4 of an inch (6mm) in diameter can
usually be repaired by following the Rubber
Manufacturer’s Association (RMA) Passenger
and Light Truck Repair procedures. Contact
the manufacturer of your tires for its position
and assistance as to the acceptable location
for a proper repair and the repair of speed
rated tires. Do not use plug repairs. They may
cause further damage to the tire. They are not
always air tight and the plug may fail. Do not
exceed posted speed limits on any repaired tire.
Certain tire manufacturers speed ratings are
voided if the tire is repaired.
Although a tire was properly repaired, internal
structural damage resulting from the puncture
may have occurred.
Sometime later the damage may cause the tire
to be removed from service.
If the tire has a puncture in the tread which
exceeds 1/4 inch (6mm), the tire must be replaced. If any tire has sustained a puncture,
have the tire inspected internally by a tire
retailer for possible damage that may have
occurred.
Improper mounting and inflation procedures
can cause an explosion of the tire/rim
assembly. Only specially trained persons should
perform these tasks. Contact your tire store or
retailer for assistance.
CAUTION - Never, under any circumstance,
introduce a flammable substance into a tire.
WHEEL ALIGNMENT AND BALANCING
Wheel alignment and balancing are important
for safety and maximum mileage from your
tires. Check how your tires are wearing at
least once a month. If your tires are wearing
unevenly, such as the inside shoulder of the
tire wearing faster than the rest of the tread,
or if you detect excessive vibration, your
vehicle may be out of alignment or balance.
These conditions not only shorten the life of
your tires, but adversely affect the handling
characteristics of your vehicle which could
be dangerous. If you detect irregular wear or
vibration, have your alignment and balance
checked immediately. Tires which have been
run underinflated will show more wear on the
shoulders than in the center of the tread.
HARD BRAKING
You must inspect your tires after any hard
braking circumstances or after tires have slid
on the pavement. This can cause a flat spot in
a section of the tire tread. TIRE SPINNING
Never spin your tires above a speedometer
reading of 35 mph (55 km/h) if your vehicle
becomes stuck. The centrifugal force
generated by the free spinning tire/wheel
assembly may cause a sudden tire explosion,
resulting in vehicle damage and/or serious
personal injury or death. Never allow anyone
to stand near or behind a tire spinning at high
speed while attempting to push a vehicle that
is stuck. When in mud, sand, snow, ice or other
slippery conditions, do not indulge in excessive
wheel spin. In such conditions, with automatic
transmission vehicles, by accelerating the
engine excessively, it is possible to spin one of
the drive tires beyond its speed capability. This
is also true when balancing a drive tire/wheel
assembly using the engine of the vehicle to
spin the wheel.
TIRE TREAD
Tires must be replaced when the depth of
the tread reaches 2/32 inch (1.6 mm). Tires
are manufactured with tread wear indicators
molded into the tire grooves which indicate
tread wearout. As tires approximate 2/32 inch
(1.6 mm) wearout, the tread gauge becomes
thinner and more vulnerable to the effects
of road hazards. Also, worn tires are more
subject to hydroplaning, which can cause loss
of control. Therefore, visual tire inspection
becomes more crucial as the tires wear out.
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IMPORTANT TIRE SAFETY INFORMATION¹
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