JEEP WRANGLER 2004 TJ / 2.G Owners Manual
Manufacturer: JEEP, Model Year: 2004, Model line: WRANGLER, Model: JEEP WRANGLER 2004 TJ / 2.GPages: 299, PDF Size: 6.82 MB
Page 281 of 299

This is why you should always talk to your dealer's
service manager first. Most matters can be resolved with
this process.
²If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
²If your dealership is unable to resolve the concern, you
may contact the Manufacturer's Customer Center.
Any communication to the Manufacturer's Customer
Center should include the following information:
²Owner's name and address
²Owner's telephone number (home and office)
²Dealership name
²Vehicle identification number
²Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer
Center
P.O. Box 21±8004
Auburn Hills, MI 48321±8004Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone Ð(800) 465±2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729±1248 or 729±1240
Outside Mexico (525) 729±1248 or 729±1240
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1±800±380±CHRY.
IF YOU NEED CONSUMER ASSISTANCE 281
9
Page 282 of 299

Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer's new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer's Service Contracts. If you
purchased a manufacturer's Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your service
contract, call the manufacturer's Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer's Service Contract. It
is not responsible for any service contract other than the
manufacturer's Service Contract. If you purchased aservice contract that is not a manufacturer's Service
Contract, and you require service after your manufactur-
er's new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You'll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
282 IF YOU NEED CONSUMER ASSISTANCE
Page 283 of 299

WARRANTY INFORMATION
See your manufacturer's Warranty Information Booklet
for information on warranty coverage and transfer of
warranty.
IF YOU NEED CONSUMER ASSISTANCE 283
9
Page 284 of 299

MOPARTPARTS
Mopartfluids, lubricants, parts, and accessories are
available from your dealer. They will help you keep your
vehicle operating at its best.
REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect which could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, and the
manufacturer.To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1-800-424-9393 (or 366-0123 in Wash-
ington DC area) or write to: NHTSA, U.S. Dept. of
Transportation, Washington DC 20590. You can also
obtain other information about motor vehicle safety from
the Hotline.In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
284 IF YOU NEED CONSUMER ASSISTANCE
Page 285 of 299

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
²Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
²Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students andtechnicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
²Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
Call Toll Free at1±800±890±4038 (U.S.)or1±800±387±1143
(Canada)
Or
Visit us on the World Wide Web at:
www.techauthority.daimlerchrysler.comor
www.daimlerchrysler.ca/manuals
IF YOU NEED CONSUMER ASSISTANCE 285
9
Page 286 of 299

Page 287 of 299

INDEX
10
Page 288 of 299

About Your Brakes...................... 177
Add-A-Trunk........................... 65
Adding Washer Fluid.................... 155
Air Cleaner, Engine..................... 234
Air Conditioner Maintenance.............. 235
Air Conditioning....................... 151
Air Conditioning Controls................ 152
Air Conditioning, Operating Tips........... 154
Air Conditioning Refrigerant.............. 236
Air Filter............................. 234
Air Pressure, Tires...................... 192
Airbag................................ 22
Airbag Deployment...................... 27
Airbag Light........................29,118
Airbag Maintenance...................... 29
Airbag On/Off Switch.................... 26
Alignment and Balance.................. 195
Alterations/Modifications, Vehicle............ 8
Antenna, Satellite Radio.................. 147
Antifreeze (Engine Coolant)............... 258
Anti-Lock Brake System.................. 179
Anti-Lock Warning Light................. 119
Appearance Care....................... 248Ashtray............................... 62
Ashtrays and Lighter..................... 62
Automatic Dimming Mirror................ 46
Automatic Transmission...............165,245
Adding Fluid........................ 246
Fluid and Filter Changes................ 245
Fluid Level Check..................... 245
Fluid Type.......................... 245
Gear Ranges......................... 166
Shifting............................ 165
Special Additives..................... 246
Torque Converter..................... 170
Auxiliary Electrical Outlet................. 63
Auxiliary Power Outlet................... 63
Battery............................... 234
Emergency Starting.................... 216
Voltmeter........................... 116
Belts, Drive........................... 231
Belts, Seat............................. 17
Body Mechanism Lubrication.............. 237
Brake System.......................... 243
Anti-Lock........................... 179
288 INDEX
Page 289 of 299

Hoses.............................. 243
Master Cylinder...................... 244
Parking............................ 175
Warning Light....................... 119
Brakes............................... 177
Brake/Transmission Interlock.............. 166
Break-In Recommendations, New Vehicle...... 39
Bulb Replacement...................... 257
Calibration, Compass..................... 47
Capacities, Fluid....................... 258
Caps, Filler
Fuel............................... 200
Power Steering....................... 236
Car Washes........................... 249
Carpeting............................. 252
Cassette Tape and Player Maintenance....... 148
Cassette Tape Player.........126,130,132,140,142
Catalytic Converter..................... 232
Caution, Exhaust Gas..................... 40
CD Changer........................133,138
CD Player......................128,135,137
CD Player Maintenance.................. 149Cellular Phone......................... 149
Chains, Tire........................... 196
Changing A Flat Tire.................... 213
Chart, Tire Sizing....................... 185
Check Engine Light..................... 118
Child Restraint.....................29,33,36
Child Restraint Tether Anchors............. 33
Cigar Lighter........................... 62
Climate Control........................ 149
Clock................................ 120
Clutch Interlocking Ignition System......160,165
Compact Disc Maintenance............... 149
Compact Disc Player.................... 140
Compass.............................. 46
Compass Calibration..................... 47
Compass Variance....................... 48
Console............................... 65
Console, Floor.......................... 65
Contract, Service....................... 282
Converter, Catalytic..................... 232
Cooling System........................ 239
Adding Coolant (Antifreeze)............. 241
Coolant Capacity..................... 258
INDEX 289
10
Page 290 of 299

Coolant Level........................ 241
Disposal of Used Coolant............... 240
Drain, Flush, and Refill................. 239
Inspection........................... 239
Points to Remember................... 242
Pressure Cap........................ 241
Selection of Coolant................240,258
Temperature Gauge.................... 118
Corrosion Protection.................... 248
Crankcase Emission Control System......... 234
Cruise Control.......................... 60
Cruise Light........................... 116
Cup Holder............................ 64
Customer Assistance.................... 280
Daytime Running Lights.................. 58
Dealer Service......................... 227
Defroster, Rear Window.................. 154
Defroster, Windshield.................151,153
Delay Wipers........................... 58
Deploying, Airbag....................... 27
Diagnostic System, Onboard............... 225
Dimmer Switch, Headlight................. 57Dipsticks
Oil (Engine)......................... 228
Disabled Vehicle Towing................. 219
Disposal
Engine Oil.......................... 231
Used Coolant........................ 240
Door Locks............................ 15
Doors................................ 15
Drive Belts............................ 231
Driving.............................. 181
Off-Pavement........................ 181
Off-Road........................... 181
On Hills............................ 182
On Slippery Surfaces.................. 181
When to Use Low Range............... 181
Dual Top.............................. 66
Electrical Outlet, Auxiliary................. 63
Electrical Power Outlets................... 63
Electronic Speed Control.................. 60
Emergency Brake....................... 175
Emergency, In Case of
Brake Warning Light................... 119
290 INDEX