service JEEP WRANGLER 2023 Repair Manual

268SAFETY
until the fault is cleared. In addition, a single chime will
sound to alert you that the Redundant Air Bag Warning
Light has come on and a fault has been detected. If the
Redundant Air Bag Warning Light comes on intermittently
or remains on while driving have an authorized dealer
service the vehicle immediately
Úpage 117.
Front Air Bags
This vehicle has front air bags and lap/shoulder belts for
both the driver and front passenger. The front air bags are
a supplement to the seat belt restraint systems. The driver
front air bag is mounted in the center of the steering
wheel. The passenger front air bag is mounted in the
instrument panel, above the glove compartment. The
words “SRS AIRBAG” or “AIRBAG” are embossed on the air
bag covers.

Front Air Bag/Knee Impact Bolster Locations

Driver And Passenger Front Air Bag
Features
The Advanced Front Air Bag system has multistage driver
and front passenger air bags. This system provides output
appropriate to the severity and type of collision as
determined by the Occupant Restraint Controller (ORC),
which may receive information from the front impact
sensors (if equipped) or other system components.
The first stage inflator is triggered immediately during an
impact that requires air bag deployment. A low energy
output is used in less severe collisions. A higher energy
output is used for more severe collisions. This vehicle may be equipped with a driver and/or front
passenger seat belt buckle switch that detects whether
the driver or front passenger seat belt is buckled. The seat
belt buckle switch may adjust the inflation rate of the
Advanced Front Air Bags.
This vehicle may be equipped with driver and/or front
passenger seat track position sensors that may adjust the
inflation rate of the Advanced Front Air Bags based upon
seat position.
This vehicle has an Occupant Classification System (OCS)
in the front passenger seat. The OCS is designed to
activate or deactivate the Passenger Advanced Front Air
Bag depending on the occupant’s seated weight. It is
designed to deactivate the Passenger Advanced Front Air
Bag for an unoccupied seat and for occupants whose
seated weight classifies them in a category other than a
properly seated adult. This could be a child, teenager, or
even an adult.
The Passenger Air Bag Disable (PAD) Indicator Light (an
amber light located on the overhead sports bar) tells the
driver and front passenger when the Passenger Advanced
Front Air Bag is deactivated. The PAD Indicator Light
illuminates the words “PASSENGER AIR BAG OFF” to show
that the Passenger Advanced Front Air Bag will not deploy
during a collision.
NOTE:When the front passenger seat is empty or when very light
objects are placed on the seat, the Passenger Advanced
Front Air Bag will not deploy even though the Passenger Air
Bag Disable (PAD) System Indicator Light is NOT illumi
-
nated.
1 — Driver And Passenger Front Air Bags
2 — Driver And Passenger Knee Impact Bolsters
WARNING!

Being too close to the steering wheel or instrument
panel during front air bag deployment could cause
serious injury, including death. Air bags need room to
inflate. Sit back, comfortably extending your arms to
reach the steering wheel or instrument panel.
 Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
 Never install a rear-facing child restraint in the front
seat of a vehicle. Only use a rear-facing child
restraint in the rear seat. If the vehicle does not have
a rear seat, do not transport a rear-facing child
restraint in that vehicle.

23_JL_OM_EN_USC_t.book Page 268

SAFETY271
Passenger Advanced Front Air Bag Disabled (PAD)
Indicator Light
The Passenger Advanced Front Air Bag Disabled (PAD)
Indicator Light (an amber light located on the overhead
sports bar) tells the driver and front passenger when the
Passenger Advanced Front Air Bag is deactivated. The PAD
Indicator light illuminates the words “PASSENGER AIR BAG
OFF” to show that the Passenger Advanced Front Air Bag
will not deploy during a collision. When the front
passenger seat is empty or when very light objects are
placed on the seat and the seat belt is unbuckled, the
Passenger Advanced Front Air Bag will not deploy even
though the PAD indicator light is NOT illuminated.
The PAD indicator light should not be illuminated when an
adult passenger is properly seated in the front passenger
seat. The driver and adult passenger should verify that the
PAD Indicator Light is not illuminated when an adult is
riding in the front passenger seat. If an adult is not seated properly, the Passenger Advanced Front Air Bag may
deactivate and the PAD Indicator Light will be illuminated.
The PAD Indicator Light should be illuminated and the
Passenger Advanced Front Air Bag should be deactivated
for most properly seated and restrained children in the
passenger seat and for most properly installed child
restraint systems. However, under certain conditions,
even with a properly installed child restraint system, the
PAD Indicator Light may not be illuminated, even though
the Passenger Advanced Front Air Bag is deactivated. This
can occur if the child restraint is lighter than the lightest
weight necessary to illuminate the PAD Indicator Light.
NEVER
assume the Passenger Advanced Front Air Bag is
deactivated unless the PAD Indicator Light is illuminated
with the words “PASSENGER AIR BAG OFF.”
NOTE:If the seat belt is buckled for an empty seat, the PAD Indi -
cator Light will illuminate.
If The PAD Indicator Light Is Illuminated For An Adult
Passenger:
If an adult passenger is seated in the front passenger seat
and the PAD Indicator Light is illuminated, the passenger
may be sitting improperly. Follow the steps below to allow
the OCS to detect the adult passenger’s seated weight to
activate the Passenger Advanced Front Air Bag:

1. Turn off the vehicle and have the adult passenger step out of the vehicle.

2. Remove any extra materials from the passenger seat, such as cushions, pads, seat covers, seat massagers,
blankets, extra clothing, etc.
3. Place the seatback in the full upright position. 4. Have the adult passenger sit in the center of the seat,
with the passenger’s feet comfortably on or near the
floor, and with their back against the seatback.
5. Restart the vehicle and have the passenger remain in this seated position for two to three minutes after
restarting the vehicle.
WARNING!
Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
 Never install a rear-facing child restraint in the front
seat of a vehicle. Only use a rear-facing child
restraint in the rear seat. If the vehicle does not have
a rear seat, do not transport a rear-facing child
restraint in that vehicle.
WARNING!
If the PAD Indicator Light remains illuminated for an
adult passenger, have an authorized dealer service
the air bag system immediately. Failure to do so may
cause serious injury or death. If the PAD Indicator
Light is illuminated with the words "PASSENGER AIR
BAG OFF," the Passenger Advanced Front Air Bag will
not deploy in the event of a collision.
 Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
 Never install a rear-facing child restraint in the front
seat of a vehicle. Only use a rear-facing child
restraint in the rear seat. If the vehicle does not have
a rear seat, do not transport a rear-facing child
restraint in that vehicle.
 Children 12 years or younger should always ride
buckled up in the rear seat of a vehicle with a rear
seat.
6

23_JL_OM_EN_USC_t.book Page 271

SAFETY273

Not Seated Properly
Not Seated Properly

The Air Bag Warning Light will illuminate whenever the
OCS is unable to classify the front passenger seat status.
A malfunction in the OCS may affect the operation of the
air bag system. If the Air Bag Warning Light does not
come on, or stays on after you start the vehicle, or it comes
on as you drive, take the vehicle to an authorized dealer
for service immediately. The passenger seat assembly contains critical OCS
components that may affect Passenger Advanced Front
Air Bag inflation. In order for the OCS to properly classify
the seated weight of a front seat passenger, the OCS
components must function as designed. Do not make any
modifications to the front passenger seat components,
assembly, or to the seat cover. If the seat, trim cover, or
cushion needs service for any reason, take the vehicle to
an authorized dealer. Only FCA US LLC approved seat
accessories may be used.
WARNING!

If a child restraint system, child, small teenager or
adult in the front passenger seat is seated improp -
erly, the occupant may provide an output signal to
the OCS that is different from the occupant’s properly
seated weight input. This may result in serious injury
or death in a collision.
 Always wear your seat belt and sit properly, with the
seatback in an upright position, your back against
the seatback, sitting upright, facing forward, in the
center of the seat, with your feet comfortably on or
near the floor.
 Do not carry or hold any objects (e.g., backpacks,
boxes, etc.) while seated in the front passenger seat.
Holding an object may provide an output signal to the
OCS that is different than the occupant’s properly
seated weight input, which may result in serious
injury or death in a collision.
WARNING!
Ignoring the Air Bag Warning Light in your instrument
panel could mean you won’t have the air bags to
protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service
the air bag system immediately.
 Placing an object on the floor under the front
passenger seat may prevent the OCS from working
properly, which may result in serious injury or death
in a collision. Do not place any objects on the floor
under the front passenger seat.
 If there is a fault present in the OCS, both the PAD
Indicator Light and the Air Bag Warning Light will illu -
minate to show that the Passenger Advanced Front
Air Bag is deactivated. Should this occur, the
Passenger Advanced Front Air Bag will remain deac -
tivated until the fault is cleared. This indicates that
you should take the vehicle to an authorized dealer
for service immediately.
6

23_JL_OM_EN_USC_t.book Page 273

274SAFETY
The following requirements must be strictly followed:
Do not modify the front passenger seat assembly or
components in any way.
 Do not use prior or future model year seat covers or
cushions not designated by FCA US LLC for the specific
model being repaired. Always use the correct seat
cover and cushion specified for the vehicle.
 Do not replace the seat cover or cushion with an after -
market seat cover or cushion.
 Do not add a secondary seat cover or mat.
 At no time should any Supplemental Restraint System
(SRS) component or SRS related component or
fastener be modified or replaced with any part except
those which are approved by FCA US LLC.Knee Impact Bolsters
The knee impact bolsters help protect the knees of the
driver and front passenger, and position the front
occupants for improved interaction with the front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags (SABs)
This vehicle is equipped with Supplemental Seat-Mounted
Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags (SABs) are
located in the outboard side of the front seats. The SABs
are marked with a “SRS AIRBAG” or “AIRBAG” on a label or
on the seat trim on the outboard side of the seats.
The SABs may help to reduce the risk of occupant injury
during certain side impacts, in addition to the injury
reduction potential provided by the seat belts and body
structure.

Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on the outboard
side of the seatback’s trim cover. The inflating SAB
deploys through the seat seam into the space between the
occupant and the door. The SAB moves at a very high
speed and with such a high force that it could injure
occupants if they are not seated properly, or if items are
positioned in the area where the SAB inflates. Children are
at an even greater risk of injury from a deploying air bag.
WARNING!
Unapproved modifications or service procedures to
the passenger seat assembly, its related compo -
nents, seat cover, or cushion may inadvertently
change the air bag deployment in case of a frontal
collision. This could result in death or serious injury
to the front passenger if the vehicle is involved in a
collision. A modified vehicle may not comply with
required Federal Motor Vehicle Safety Standards
(FMVSS) and/or Canadian Motor Vehicle Safety
Standards (CMVSS).
 If it is necessary to modify the air bag system for
persons with disabilities, contact an authorized
dealer.
WARNING!
Do not drill, cut, or tamper with the knee impact
bolsters in any way.
 Do not mount any accessories to the knee impact
bolsters such as alarm lights, stereos, citizen band
radios, etc.
WARNING!
Do not use accessory seat covers or place objects
between you and the Side Air Bags; the performance
could be adversely affected and/or objects could be
pushed into you, causing serious injury.

23_JL_OM_EN_USC_t.book Page 274

276SAFETY
If you do have a collision which deploys the air bags, any
or all of the following may occur:
The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact
with chemicals. They are not permanent and normally
heal quickly. However, if you haven’t healed signifi -
cantly within a few days, or if you have any blistering,
see your doctor immediately.
 As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air
bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye irrita -
tion, rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation continues,
see your doctor. If these particles settle on your
clothing, follow the garment manufacturer’s instruc -
tions for cleaning.
Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will not
be in place to protect you.NOTE:
 Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
 After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the Occupant Restraint
Controller (ORC) will determine whether to have the
Enhanced Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped).
 Cut off battery power to the electric motor (if equipped).
 Flash hazard lights as long as the battery has power.
 Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the inter -
vention of the Enhanced Accident Response System.
 Unlock the power door locks.
Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
 Turn off the Fuel Filter Heater, Turn off the HVAC Blower
Motor, Close the HVAC Circulation Door
 Cut off battery power to the:
 Engine
 Electric Motor (if equipped)
 Electric power steering
 Brake booster
 Electric park brake 
Automatic transmission gear selector
 Horn
 Front wiper
NOTE:After an accident, remember to cycle the ignition to the
START or ON/OFF position and remove the key from the
ignition switch to avoid draining the battery. Carefully
check the vehicle for fuel leaks in the engine compartment
and on the ground near the engine compartment and fuel
tank before resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle elec -
trical devices (e.g. headlights) after an accident, reset the
system by following the procedure described below. If you
have any doubt, contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
If applicable, refer to the “Hybrid Supplement” for
additional information.
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be
changed from ignition START or ON/RUN to ignition OFF.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine
compartment and fuel tank before resetting the system
and starting the engine.
After an accident, if the vehicle will not start after
performing the reset procedure, the vehicle must be
towed to an authorized dealer to be inspected and to have
the Enhanced Accident Response System reset.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant Restraint
Controller System serviced as well.

23_JL_OM_EN_USC_t.book Page 276

SAFETY277
Maintaining Your Air Bag System
Event Data Recorder (EDR)

This vehicle is equipped with an event data recorder (EDR).
The main purpose of an EDR is to record, in certain crash or
near crash-like situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds or less. The
EDR in this vehicle is designed to record such data as:

How various systems in your vehicle were operating;
 Whether or not the driver and passenger safety belts
were buckled/fastened;
 How far (if at all) the driver was depressing the acceler -
ator and/or brake pedal; and,
 How fast the vehicle was traveling.
These data can help provide a better understanding of the
circumstances in which crashes and injuries occur.

NOTE:
EDR data are recorded by your vehicle only if a non-trivial
crash situation occurs; no data are recorded by the EDR
under normal driving conditions and no personal data (e.g.,
name, gender, age, and crash location) are recorded.
However, other parties, such as law enforcement, could
combine the EDR data with the type of personally identifying
data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is needed. In
addition to the vehicle manufacturer, other parties, such as
law enforcement, that have the special equipment, can read
the information if they have access to the vehicle or the
EDR.

CHILD RESTRAINTS
Everyone in your vehicle needs to be buckled up at all
times, including babies and children. Every state in the
United States, and every Canadian province, requires that
small children ride in proper restraint systems. This is the
law, and you can be prosecuted for ignoring it. Children 12 years or younger should ride properly buckled
up in a rear seat, if available. According to crash statistics,
children are safer when properly restrained in the rear
seats rather than in the front.

There are different sizes and types of restraints for children
from newborn size to the child almost large enough for an
adult safety belt. Always check the child seat Owner’s
Manual to make sure you have the correct seat for your
child. Carefully read and follow all the instructions and
warnings in the child restraint Owner’s Manual and on all
the labels attached to the child restraint.

Before buying any restraint system, make sure that it has
a label certifying that it meets all applicable Safety
Standards. You should also make sure that you can install
it in the vehicle where you will use it.
NOTE:

For additional information, refer to http://
www.nhtsa.gov/parents-and-caregivers or call:
1–888–327–4236
 Canadian residents should refer to Transport Canada’s
website for additional information: https://
www.tc.gc.ca/en/services/road/
child-car-seat-safety.html
WARNING!

Modifications to any part of the air bag system could
cause it to fail when you need it. You could be injured
if the air bag system is not there to protect you. Do not
modify the components or wiring, including adding any
kind of badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the instru -
ment panel. Do not modify the front fascia/bumper,
vehicle body structure, or add aftermarket side steps
or running boards.
 It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
 Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may not
function properly if modifications are made. Take your
vehicle to an authorized dealer for any air bag system
service. If your seat, including your trim cover and
cushion, needs to be serviced in any way (including
removal or loosening/tightening of seat attachment
bolts), take the vehicle to an authorized dealer. Only
manufacturer approved seat accessories may be
used. If it is necessary to modify the air bag system for
persons with disabilities, contact an authorized dealer.
WARNING!
In a collision, an unrestrained child can become a pro -
jectile inside the vehicle. The force required to hold
even an infant on your lap could become so great that
you could not hold the child, no matter how strong you
are. The child and others could be badly injured or
killed. Any child riding in your vehicle should be in a
proper restraint for the child’s size.
6

23_JL_OM_EN_USC_t.book Page 277

SAFETY289
(Continued)
Air Bag Warning Light
The Air Bag Warning Light will turn on for four to
eight seconds as a bulb check when the
ignition switch is first placed in the ON/RUN
position. If the light is either not on during
starting, stays on, or turns on while driving, have the
system inspected at an authorized dealer as soon as
possible. This light will illuminate with a single chime when
a fault with the Air Bag Warning Light has been detected,
it will stay on until the fault is removed. If the light comes
on intermittently or remains on while driving, have an
authorized dealer service the vehicle immediately. See
Úpage 261 for further information.
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See an
authorized dealer for service if your defroster is
inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle. Only use
a floor mat that does not interfere with the operation of the
pedal assemblies. Only use a floor mat that is securely
attached using the floor mat fasteners so it cannot slip out
of position and interfere with the pedal assemblies or
impair safe operation of your vehicle in other ways.
WARNING!
An improperly attached, damaged, folded, or stacked
floor mat, or damaged floor mat fasteners may cause
your floor mat to interfere with the accelerator, brake, or
clutch pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
 ALWAYS securely attach your floor mat
using the floor mat fasteners. DO NOT install
your floor mat upside down or turn your floor
mat over. Lightly pull to confirm mat is
secured using the floor mat fasteners on a regular basis.
 ALWAYS REMOVE THE EXISTING FLOOR
MAT FROM THE VEHICLE before installing
any other floor mat. NEVER install or stack an
additional floor mat on top of an existing floor
mat.
 ONLY install floor mats designed to fit your vehicle.
NEVER install a floor mat that cannot be properly
attached and secured to your vehicle. If a floor mat
needs to be replaced, only use a FCA approved floor
mat for the specific make, model, and year of your
vehicle.

 ONLY use the driver’s side floor mat on the driver’s
side floor area. To check for interference, with the
vehicle properly parked with the engine off, fully
depress the accelerator, the brake, and the clutch
pedal (if present) to check for interference. If your
floor mat interferes with the operation of any pedal, or
is not secure to the floor, remove the floor mat from
the vehicle and place the floor mat in your trunk.
ONLY use the passenger’s side floor mat on the
passenger’s side floor area.
 ALWAYS make sure objects cannot fall or slide into
the driver’s side floor area when the vehicle is
moving. Objects can become trapped under acceler -
ator, brake, or clutch pedals and could cause a loss
of vehicle control.
 NEVER place any objects under the floor mat (e.g.,
towels, keys, etc.). These objects could change the
position of the floor mat and may cause interference
with the accelerator, brake, or clutch pedals.
 If the vehicle carpet has been removed and
re-installed, always properly attach carpet to the floor
and check the floor mat fasteners are secure to the
vehicle carpet. Fully depress each pedal to check for
interference with the accelerator, brake, or clutch
pedals then re-install the floor mats.
 It is recommended to only use mild soap and water
to clean your floor mats. After cleaning, always check
your floor mat has been properly installed and is
secured to your vehicle using the floor mat fasteners
by lightly pulling mat.
WARNING!
6

23_JL_OM_EN_USC_t.book Page 289

291
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on the
instrument panel below the climate controls.

Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning Flashers.
When the button is activated, all directional turn signals
will flash on and off to warn oncoming traffic of an
emergency. Push the button a second time to turn off the
Hazard Warning Flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it only when your
vehicle is disabled or signaling a safety hazard warning for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning Flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE:With extended use the Hazard Warning Flashers may wear
down your battery.
ASSIST AND SOS SYSTEM — IF EQUIPPED

ASSIST And SOS Buttons

If equipped, the overhead console contains an ASSIST and
an SOS button.
NOTE:
Your vehicle may be transmitting data as authorized by
the subscriber Úpage 381.
 The ASSIST and SOS buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network, which comes as a built-in function.
Other Uconnect services will only be operable if your
SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
 Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you’ll be
connected to someone who can help. Roadside Assis -
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
7

23_JL_OM_EN_USC_t.book Page 291

292IN CASE OF EMERGENCY
tance will know what vehicle you’re driving and its loca -
tion. Additional fees may apply for roadside assistance.
 SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
 Vehicle Customer Care – Total support for all other
vehicle issues.
 Uconnect Customer Care - Total support for Radio,
Phone and NAV issues.
SOS Call

1. Push the SOS Call button on the overhead console.

NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to an SOS operator. To cancel the SOS Call
connection, push the SOS call button on the overhead
console or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the overhead console.
2. The LED light located within the ASSIST and SOS buttons on the overhead console will turn green once
a connection to an SOS operator has been made.
3. Once a connection between the vehicle and an SOS operator is made, the SOS Call system may transmit
the following important vehicle information to an SOS
operator:
 Indication that the occupant placed an SOS Call
 The vehicle brand
 The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional help is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
 Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional help is
needed. Once the SOS operator opens a voice
connection with the vehicle’s SOS Call system, the
operator should be able to speak with you or other
vehicle occupants and hear sounds occurring in
the vehicle. The vehicle’s SOS Call system will
attempt to remain connected with the SOS oper -
ator until the SOS operator terminates the connec -
tion.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
 Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
 The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
 Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.

23_JL_OM_EN_USC_t.book Page 292

IN CASE OF EMERGENCY293
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
 The light located within the ASSIST and SOS buttons
will continuously illuminate red.
 The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
 An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS Call system operation. These include, but are not limited
to, the following factors:

The ignition is in the OFF position
 The vehicle’s electrical systems are not intact
 The SOS Call system software and/or hardware are
damaged during a crash
 The vehicle battery loses power or becomes discon -
nected during a vehicle crash
 LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
 Equipment malfunction at the SOS operator facility
 Operator error by the SOS operator
 LTE (voice/data) or 4G (data) network congestion
 Weather
 Buildings, structures, geographic terrain, or tunnelsNOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
 Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
JACKING AND TIRE CHANGING
Use this QR code to access your digital
experience.
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
 The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
7

23_JL_OM_EN_USC_t.book Page 293