KIA NIRO 2020 Warranty and Consumer Information Guide

20Federal
Emission Control Warranty
Important Notice:
This warranty has been prepared in accordance with
certain regulations promulgated by the EPA which
provide that a remedy will be available under this
warranty only when a vehicle fails an EPA approved
emission short test, generally under circumstances which
subject the Owner to a penalty under local, state or
federal law because of such failure. As of the date of the
printing of this warranty, many states did not have
vehicle inspection programs for testing vehicles for
conformity with such short test and had not enacted laws
subjecting vehicle Owners to such penalties. Therefore,
it is possible that in many states or local areas no remedy
will be available under this warranty as a matter of law.
1. WarrantyPursuant to Section 207 (b) of the Clean Air Act,
Kia warrants to each Owner that if:
(a) The Kia Vehicle is maintained and operated in
accordance with the Written Maintenance
Instructions; and
(b) The Kia Vehicle fails to conform at any time
during the term of this warranty to the applicable emission standards of the EPA, as
judged by an emission test approved by the
EPA; and
(c) Such nonconformity results or will result in the
Owner having to bear any penalty or other
sanction (including the denial of the right to use
the Kia Vehicle) under local, state or Federal
law, Kia shall remedy the nonconformity at no
cost to Owner except that if the Kia Vehicle has
been in operation for more than 24,000 miles or
24 months since the date of retail delivery or
first use of the Kia Vehicle, Kia shall be
required to remedy the nonconformity only if it
results from the failure of an Emission
Warranty Part listed on the 96 Month/80,000
Mile Emission Warranty Parts List.
2. Term of Warranty
This warranty shall commence on either the date the
Kia Vehicle is sold to the first retail delivery or owner,
or on the date the Kia Vehicle is first placed in service
(for example, a demonstrator, lease, or company car
use), whichever is earlier. This warranty shall be
effective for a period 2 years or 24,000 miles
Emission Performance Warranty
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21
from such date, whichever occurs first, except that if
the failure to conform to applicable emission
standards results from the failure of a part listed on
the 96 Month/80,000 Mile Emission Warranty Parts
List at the end of this Federal Emission Control
Warranty, this warranty shall be effective for a
period of vehicle operation that does not exceed 96
months or 80,000 miles, whichever occurs first.
3. Owner’s Warranty Responsibilities
Each Owner is required to comply with the Written
Maintenance Instructions and a claim under this
warranty may be denied on the basis of
noncompliance by the Owner with such instructions.
If and when it is considered that the vehicle’s
nonconformity with the applicable emission
standards has resulted from the Owner’s
noncompliance with those Written Maintenance
Instructions which the manufacturer considers
necessary for the vehicle to meet the standards, the
Owner may be required to submit evidence of such
compliance, and therefore, receipts and other
documents covering the performance of scheduled
Maintenance Service and proper use in accordance
with the Written Maintenance Instructions,
including but not limited to validated Scheduled Maintenance Record of this manual, should be
retained by the Owner and should be transferred to
each subsequent Owner of the Kia Vehicle.
4. Use of Kia Genuine Parts
The Kia Vehicle is designed, built and tested using
Kia Genuine Parts so that the Kia Vehicle is able to
perform in conformity with EPA regulations as
provided by this warranty. Accordingly, it is
recommended that any replacement parts used for
maintenance, repair or replacement of the Kia
Vehicle be Kia Genuine Parts, or parts equivalent to
those with which the Kia Vehicle or its engine was
originally equipped.
5. Use of Non-Kia Parts Owner may elect to use Certified Parts other than
Kia Genuine Parts in the performance of any
maintenance or repairs and such use in itself will not
invalidate this warranty. However, use of other than
Kia Genuine Parts may cause Kia to deny an
Emission Performance Warranty claim if the
Certified Part used is either defective in materials or
workmanship or not equivalent from an emission
standpoint to Kia Genuine Parts.
Federal
Emission Control Warranty
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22Federal
Emission Control Warranty
6. Repair or Replacement by an Authorized Kia
Dealer
Your Kia Dealer shall make all adjustments, repairs
or replacements necessary to assure the Kia Vehicle
complies with applicable emission standards of the
EPA and that the Kia Vehicle will continue to
comply during the remainder of the term of this
warranty (if proper maintenance and operation are
continued).
7. Warranty Claim Procedures
A warranty claim may be submitted by presenting
the Kia Vehicle to any Authorized Kia Dealer during
the Authorized Kia Dealer’s regular business hours,
together with a copy of a failed emissions test. Upon
presentation of a claim, Kia shall notify the Owner
within 30 days, or such shorter period of time within
which repair is required by local, state or federal
law, that the claim will be honored or shall provide
the Owner in writing with an explanation of the
basis upon which the claim is being denied.
Failure to notify the Owner within such time period
shall cause Kia to be responsible for repairing the Kia Vehicle free of charge to the Owner, unless such
failure is attributable to the Owner or to events
beyond the control of Kia or the Authorized Kia
Dealer.
8. Maintenance by Other Than an Authorized Kia
Dealer
Maintenance, replacement, or repair of the emission
control devices and systems covered by this
warranty may be performed by any automotive
repair establishment or individual using Certified
Parts. However, such non-Kia Certified Parts will
not be covered by Kia’s emission system warranties
should such parts fail at a later date.
9. Consumer Assistance
If you have any questions regarding your warranty
rights and responsibilities, you should contact the
Kia Motors America, Inc. Consumer Affairs
Department toll-free at 1-800-333-4Kia. Or you
may write to: Director, Field Operations and
Support Division (EN-397F), Environmental
Protection Agency, 401 M Street, S.W., Washington,
DC 20460.
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23
10. Other Items Not Covered by This Warranty
In addition to the above provisions, this warranty
does not cover the following: (a) Damage resulting from such factors as
accidents, acts of nature or events beyond the
control of Kia.
(b) Any economic loss, incidental, special,
consequential, or exemplary damages (whether
in contract or tort), including, but not limited to,
loss of time, inconvenience, loss of use of the
Kia Vehicle, cost of transporting the Kia Vehicle
to an Authorized Kia Dealer or other repair
establishment for repair or service, lodging, car
rentals, travel costs, loss of pay and any other
expenses or damages.
(c) Any repair of a Kia Vehicle on which the
odometer mileage has been altered or on which
the actual mileage cannot be readily determined.
(When replacing the speedometer, the
“Speedometer Replacement Record” on the
inside front cover must be filled in by an
Authorized Kia Dealer or any repair
establishment utilizing Certified Parts.)
This warranty is given in lieu of all other
express or implied warranties (except those set
forth separately in this manual) on the part of
Kia Motors America Inc. or the Authorized Kia
Dealer selling the Kia Vehicle. No dealer, or any
agent or employee thereof, or any other person,
is authorized to extend or enlarge this warranty.
This warranty is applicable to all the Kia
Vehicles certified for the 50 states, including the
State of California.
Federal
Emission Control Warranty
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24Federal
Emission Control Warranty
Federal Emission Control Warranty
Air Induction System
Air Cleaner Assembly
Intake Manifold
Fuel Metering System
Engine Coolant Temperature Sensor
Manifold Absolute Pressure Sensor
Wheel Speed Sensor
Fuel Injector
Fuel Delivery Line
Throttle Body
Oxygen Sensor
Pulsation Damper
Engine Control Module
* 8/80Ignition System
Spark Plugs
Spark Plugs Cable Set
Ignition Coil
Camshaft Position Sensor
Crankshaft Position Sensor
Generator
Valve Timing System
CVVT Assy
Oil Control Valve Assy
Oil Temperature Sensor Evaporative Control System
Vapor Storage Canister
Canister Close Valve
Purge Control Solenoid Valve
Fuel Pump
Fuel Tank
Fuel Filler Cap
Fuel Tank Pressure Sensor
ORVR(Vent) Valve
Rollover(Cut) Valve
Positive Crankcase
Ventilation System
PCV Valve and Hose
Catalyst and Exhaust System
Exhaust Manifold
Exhaust Manifold Catalytic Assembly * 8/80 Exhaust Pipe
Catalytic Converter Assembly * 8/80Hybrid System
Hybrid Battery Pack Assy #10/100 Battery Management System #10/100 Hybrid Power Control Unit #10/100 On Board Charger #10/100Miscellaneous Items Used In Above Systems
Hose, Clamps,Gasket or Seals
Wires, Harnesses Connectors
All Sensor(Switches,Solenoid Valves, Battery) associated with the ECM
Onboard Emission Diagnostic Device
Malfunction Indicator Light and Bulb
* 8/80 Data Link Connector * 8/80
Spark Plugs shall be warranted for the emissions warranty period, or the first scheduled replacement time or mileage, whichever occurs first.
NOTE 1 : Specific emission parts covered up to 5 years or 60,000 miles, whichever occurs first, or up to the fist required scheduled maintenance,
whichever occurs first (See Owner's Manual for required scheduled maintenance).
NOTE 2 : Parts designated by "8/80" are warranted for 8 years or 80,000 miles, whichever occurs first.
NOTE 3 : Specific Hybrid System Parts designated by "10/100" are warranted for 10 years or 100,000 miles, whichever occurs first.
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25
California
Emission Control Warranty
Your Warranty Rights And Obligations
The California Air Resources Board and Kia Motors
America, Inc., are pleased to explain the emission
control system warranty on your 2020 Kia vehicle. In
California, new motor vehicles must be designed, built
and equipped to meet the State’s stringent anti-smog
standards. Kia must warrant the emission control
system on your Kia vehicle for the periods of time
listed below provided there has been no abuse, neglect
or improper maintenance of your Kia vehicle.
Your emission control system may include parts such
as the carburetor or fuel-injection system, the ignition
system, catalytic converter, and engine computer. Also
included may be hoses, belts, connectors and other
emission-related assemblies. Where a warrantable
condition exists, Kia will repair your Kia vehicle at no
cost to you including diagnosis, parts and labor.
Manufacturer’s Warranty Coverage
For 3 years or 50,000 miles, whichever first occurs:
1. If your Kia vehicle fails a Smog Check inspection, all
necessary repairs and adjustments will be made by Kia to
ensure that your vehicle passes the inspection. This is your
emission control system PERFORMANCE WARRANTY.
2. If any emission-related part on your Kia vehicle is
defective, the part will be repaired or replaced by Kia. This
is your short-term emission control system DEFECTS
WARRANTY.
For 7 years or 70,000 miles for emission related parts,
whichever first occurs (8 years or 80,000 miles for Federal
Emission Control Warranty) :
If an emission-related part listed in this warranty booklet
specially noted with coverage for 7 years or 70,000 miles is
defective, the part will be repaired or replaced by Kia. This
is your long-term emission control system DEFECTS
WARRANTY.
For 2020 SULEV (Super Ultra Low Emission Vehicle) vehicle
certified as Partial Zero-Emission Vehicle(PZEV) only, all parts
covered under the PERFORMANCE WARRANTY and the
DEFECT WARRANTY, which are listed in this warranty
booklet on the Emission Warranty Parts List, are warranted for
15 years or 150,000 miles, whichever occurs first.
California Emission Control Warranty Statement
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26California
Emission Control Warranty
Owner’s Warranty Responsibilities
As the Kia vehicle owner, you are responsible for the
performance of the required maintenance listed in your
owner’s manual. Kia recommends that you retain all
receipts covering maintenance on your vehicle but Kia
cannot deny warranty solely for the lack of receipts or
for your failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your Kia vehicle to a
Kia dealer as soon as a problem exists. The warranty
repairs should be completed in a reasonable amount of
time, not to exceed 30 days.
As the Kia vehicle owner, you should also be aware that
Kia may deny you warranty coverage if your Kia vehicle
or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your warranty rights
and responsibilities, you should contact Kia Motors
America, Inc., Consumer Affairs Department at 1-800-
333-4542 or the California Air Resource Board at 9528
Telstar Avenue, El Monte, CA 91731 (1-800-242-4450).
Coverage
Kia Motors America, Inc. (Kia), warrants to the owner
that any vehicle certified for sale in the State of California
and registered in the State of California is designed, built
and equipped so as to conform with the emissions
standards adopted by the California Air Resources Board.
Kia warrants that this vehicle is free from defects in
material and workmanship which would cause any part on
this vehicle which affects emissions to fail to conform
with applicable requirements or to fail to pass a required
state smog check test for 3 years or 50,000 miles,
whichever occurs first. Kia also warrants that, any part on
the warranted emissions parts list in this warranty and
installed as original equipment, is free from defects in
material and workmanship which would cause this
vehicle to fail to conform with applicable regulations for 7
years or 70,000 miles, whichever first occurs.
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27
California
Emission Control Warranty
Warranty Service
To obtain warranty service, return the vehicle to any
authorized Kia dealer. Service will be performed without
charge for diagnosis, parts and labor. In case of
emergency, see Emergency Service Instructions.
Exclusions
This warranty does not apply to failures caused by abuse,
tampering or lack of maintenance; or to any vehicle on
which the odometer mileage has been altered so that the
vehicle’s actual mileage cannot be determined.
STATEMENT OF OWNER’S RIGHTS AND
OBLIGATIONS
What Is Covered By The Warranty
If a vehicle fails a state Smog Check test during the
coverage period, Kia will repair the vehicle so that it will
pass a state Smog Check retest. The owner should take the
vehicle to any authorized dealer for Warranty repairs and
present a copy of the failed Smog Check test report to the
dealer. If the owner is not notified within 30 days that a
performance warranty claim is not valid then the
manufacture is required to repair the vehicle free of charge. In addition, if a warranted part fails because of a defect,
Kia will repair or replace it at any authorized Kia dealer.
Any other parts damaged by the failure of a warranted
part will also be repaired or replaced. The repair and/or
replacement will be made at no charge to the owner for
parts, labor and diagnosis. For emergency situations, see
the instructions under Emergency Service.
How Long Does
The Warranty Last
The warranty shall apply for 3 years or 50,000 miles,
whichever occurs first, except that those parts listed on the
warranted parts list are covered for 7 years or 70,000
miles, whichever first occurs, for 2020 SULEV (Super
Ultra Low Emission Vehicle) vehicle certified as Partial
Zero-Emission Vehicle(PZEV) only, all parts covered
under the PERFORMANCE WARRANTY and the
DEFECT WARRANTY, which are listed in this warranty
booklet on the Emission Warranty Parts List, are
warranted for 15 years or 150,000 miles, whichever
occurs first. Where parts are scheduled for replacement as
required maintenance, the warranty shall apply until the
first scheduled maintenance point listed in the Owner’s
Manual. This warranty begins on the date the vehicle is
delivered to the original purchaser or on the date the
vehicle is first placed in service, whichever occurs first.
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28California
Emission Control Warranty
What The Owner Must Do
It is your responsibility to perform the required
maintenance and use the vehicle in accordance with
Kia’s written instructions. Warranty coverage will not be
denied solely because there is no record of maintenance.
However, failures caused by lack of required
maintenance are not covered by the warranty. To avoid
questions as to whether the vehicle maintenance has
been performed, Kia urges that you retain all receipts
and/or maintenance records indicating that service has
been performed on the vehicle and these documents
should be transferred to any subsequent owner of the
vehicle.
Service
MAINTENANCE SERVICE CAN BE PERFORMED
BY ANY QUALIFIED SERVICE OUTLET OR BY
THE OWNER. HOWEVER, EXCEPT IN AN
EMERGENCY SITUATION (SEE EMERGENCY
SERVICE), WARRANTY SERVICE MUST BE
PERFORMED BY AN AUTHORIZED KIA DEALER.
Parts
IT IS RECOMMENDED THAT ANY REPLACEMENT
PARTS USED FOR MAINTENANCE OR FOR THE
REPAIR OF EMISSIONS CONTROL SYSTEMS BE
NEW, KIA GENUINE PARTS. However, the warranty
obligations are not dependent upon the use of any
particular brand of replacement parts. The owner may
elect to use non-Kia parts for maintenance purposes. Use
of replacement parts which are not of equivalent quality
may impair the effectiveness of emissions control systems.
What Is Not Covered By Emission Warranty
Malfunctions in any part caused by misuse, alteration,
tampering, disconnection or improper or inadequate
maintenance.
Damage to catalytic converter due to use of leaded
gasoline.
Damage resulting from fire, accident, negligence, act of
God or other events beyond the control of Kia.
Maintenance replacement parts (such as spark plugs)
beyond the first scheduled replacement point.
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California
Emission Control Warranty
Incidental or consequential damages such as loss of use
of the vehicle, loss of time, inconvenience, expense for
gasoline, telephone, travel or lodging.
Any vehicle on which the odometer mileage has been
altered so that actual vehicle mileage cannot readily be
determined. (When the Owner replaces the speedometer
or has it replaced by a repair facility, then the
“Speedometer Replacement Record” on the inside front
cover must be filled in by an Authorized Kia Dealer.)
Loss or damage to personal property, loss of revenue,
commercial loss or other matter not specifically
included.
Damage resulting from the use of a non-Kia part.
Emergency Service
If emergency Emission Control System Warranty service
is required and the owner is unable to readily locate an
authorized Kia dealer or if a warranted part is not
available within 30 days, then, repairs may be performed
at any available service establishment, or by the owner,
using any replacement part. Kia will reimburse the
owner for the owner’s expenses including diagnostic charges for such emergency repair or replacement at
Kia’s suggested retail price for all warranted parts
replaced and labor charges based on Kia’s recommended
time allowance for the warranty repair and the
geographically appropriate hourly labor rate. Replaced
parts and copies of paid original receipts must be
available for presentation to Kia as a condition of
reimbursement for these emergency repairs. In addition,
the owner must provide Kia a detailed description
indicating why the situation was considered an
emergency and why an authorized Kia dealer was not
available. Additional information may be obtained by
calling
1-800-333-4Kia . A repair not being complete
within 30 days constitutes an emergency.
ATTACHED IS A LIST OF COMPONENTS
WARRANTED AGAINST DEFECTS IN MATERIAL
AND WORKMANSHIP FOR 7 YEARS OR 70,000
MILES ON VEHICLES/ENGINES AS NOTED.
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