KIA SOUL EV 2016 Warranty and Consumer Information Guide

60Minnesota Consumer Notice
“IMPORTANT: IF THIS VEHICLE IS DEFECTIVE, YOU MAY BE ENTITLED UNDER T\
HE STATE’S
“LEMON LAW” TO REPLACEMENT OF IT OR A REFUND OF ITS PURCHASE PRICE\
OR YOUR LEASE
PAYMENTS. HOWEVER, TO BE ENTITLED TO REFUND OR REPLACEMENT, YOU MUST FIR\
ST NOTIFY
THE MANUFACTURER, ITS AGENT, OR ITS AUTHORIZED DEALER OF THE PROBLEM IN \
WRITING
AND GIVE THEM AN OPPORTUNITY TO REPAIR THE VEHICLE. YOU ALSO HAVE A RIGH\
T TO
SUBMIT YOUR CASE TO THE CONSUMER ARBITRATION PROGRAM, WHICH THE MANUFACT\
URER
MUST OFFER IN MINNESOTA.”
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a complaint resolution service administered
by the Council of Better Business Bureaus. Should you seek a replacement\
or repurchase under your state “Lemon
Law”, you must use BBB AUTO LINE prior to initiating court action.
However, if you choose to seek other remedies that are not under your state “\
Lemon Law”, you need not use BBB
AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 26-28 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state “Lemon Law”\
, you must first:1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair your vehicle.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF MINNESOTA

61
Mississippi Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle. Should you
seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to initiating court
action. BBB AUTO LINE is a third-party arbitration service administered by the Council \
of Better Business Bureaus.
However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need not use BBB
AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 26-28 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF MISSISSIPPI

62Missouri Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle
after a reasonable number of repair attempts or the vehicle has been out\
of service for a specified number of days,
you may be entitled under the provisions of your state
emon Law” to a replacement or repurchase of the
vehicle. Should you seek a replacement or repurchase under the Lemon Law\
, you must use BBB AUTO LINE
prior to initiating court action. BBB AUTO LINE is a third-party arbitration service administered by the Council
of Better Business Bureaus.
However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need not use BBB
AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 26-28 of this book or contact Kia at the address
or toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and:
2) provide Kia an opportunity to repair your vehicle.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF MISSOURI

63
Montana Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of ser\
vice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration service administered by the Council \
of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 26-28 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek repurchase or replacement under your state\
Lemon Law, you must first notify Kia in
writing, at the address below, of the problem with your vehicle.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia Dealer,
please contact Kia at:
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF MONTANA

64Nebraska Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of ser\
vice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration service administered by the Council \
of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 26-28 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must :1) notify Kia at the address below, by mail, of the problem with your vehicle, and:
2) provide Kia an opportunity to repair your vehicle.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia Dealer,
please contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF NEBRASKA

65
Nevada Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts, or the vehicle has been out of ser\
vice for a specified number of days, you may
be entitled under the provisions of your state “Lemon Law” to a re\
placement or repurchase of your vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to
initiating court action. BBB AUTO LINE is a third party arbitration service administered by the Council \
of Better
Business Bureaus. However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need
not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 26-28 of this book or contact Kia at the address or\
toll-free number indicated below.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia Dealer,
please contact Kia at:
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF NEVADA

66New Hampshire Consumer Notice
The New Hampshire New Motor Vehicle Arbitration Law, RSA 357-D, applies to new motor vehicles sold or leased
(for two or more years) in the State of New Hampshire. A new motor veh\
icle is defined as a passenger vehicle,
motorcycle, or truck with a gross vehicle weight not exceeding 11,000 pounds.
If, during the express warranty period, you discover a defect which subs\
tantially impairs the use, market value, or
safety or this vehicle, and it has not been successfully repaired after \
three repair attempts by the manufacturer, its agent,
or an authorized dealer, or it has been out of service by reason of repair of one or more nonco\
nformities, defects, or
conditions for a cumulative total of thirty business days, you may be en\
titled to apply for a comparable replacement or
a refund of purchase price plus incidental damages less a reasonable all\
owance for use.
In order for a repair attempt to qualify, you must obtain a written repair order. Neither the manufacturer nor any agent
of the manufacturer (including the dealership service) may refuse to p\
rovide you with a written repair order at your
request.
The vehicle is deemed to be out of service if it is in for repair for a \
majority of the day.
You cannot use the New Motor Vehicle Arbitration Law if you elect to use the manufacturer’s dispute settlement
mechanism.
Y ou may not use the New Motor Vehicle Arbitration Law if you have stopped making payments on any lease \
or
financing agreement because of the vehicle’s condition.
The New Hampshire Motor Vehicle Arbitration Program includes other eligibility requirements which\
you must meet
to qualify.
NOTICE TO CONSUMERS
STATE OF NEW HAMPSHIRE MOTOR VEHICLE ARBITRATION BOARD

67
New Hampshire Consumer Notice
Forms for electing to proceed before the New Hampshire Motor Vehicle Arbitration Board should be included with
your new vehicle on delivery.
For information as to your rights under the New Motor Vehicle Arbitration Law or for additional forms, contact the
New Motor Vehicle Arbitration Board, 23 Hazen Drive, Concord, NH 03305, telephone (\
603) 227-4385, email at
[email protected]
,or your dealer.
Kia offers its consumers third-party arbitration through BBB AUTOLINE a compla\
int resolution service administered
by the Council of Better Business Bureaus.
For additional information about BBB AUTOLINE, review Pages 26-28 of this book or contact Kia at the address or
toll-free number indicated below.
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)

68New Jersey Consumer Notice
IMPORTANT: IF THIS VEHICLE HAS A DEFECT THAT SUBSTANTIALLY IMPAIRS ITS U\
SE, VALUE OR
SAFETY OR THAT IS LIKELY TO CAUSE DEATH OR SERIOUS BODILY INJURY IF DRIV\
EN, AND WAS
PURCHASED, LEASED OR REGISTERED IN NEW JERSEY, YOU MAY BE ENTITLED UNDER\
NEW
JERSEY’S LEMON LAW TO A REFUND OF THE PURCHASE PRICE OR YOUR LEASE PA\
YMENTS.
Here is a summary of your rights:
1. To qualify for relief under the New Jersey Lemon Law, you must give the manufacturer or its dealer the opportunity
to repair or correct the defect in the vehicle within the Lemon Law’s term of protection, which is the first 24,000 miles
of operation or two years after the vehicle’s original date of delivery, whichever is earlier.
2. If the manufacturer or its dealer is unable to repair or correct a de\
fect within a reasonable time, you may be entitled
to return the vehicle and receive a full refund, minus a reasonable allo\
wance for vehicle use.
3. It is presumed that the manufacturer or its dealer is unable to repai\
r or correct the defect if substantially the same
defect continues to exist after the manufacturer has received written no\
tice of the defect by certified mail, return receipt
requested, and has had a final opportunity to correct the defect or cond\
ition within 10 calendar days after receipt of the
notice. This notice must be received by the manufacturer within the term\
of protection and may be given only after (i)
the manufacturer or its dealer has had two or more attempts to correct t\
he defect; (ii) the manufacturer or its dealer has
had at least one attempt to correct the defect if the defect is one that\
is likely to cause death or serious bodily injury if
the vehicle is driven; or (iii) the vehicle has been out of service fo\
r repair for a cumulative total of 20 or more calendar
days, or in the case of a motor home, 45 or more days.
4. If substantially the same defect continues to exist after the manufac\
turer has had the final opportunity to repair or
correct the defect, you may file an application for relief under New Jer\
sey’s Lemon Law.
FOR COMPLETE INFORMATION REGARDING YOUR RIGHTS AND REMEDIES UNDER THE RELEVANT
LAW, INCLUDING THE MANUFACTURER’S ADDRESS TO GIVE NOTICE OF THE DEFECT, CONTACT
THE NEW JERSEY DEPARTMENT OF LAW AND PUBLIC SAFETY, DIVISION OF CONSUMER AFFAIRS,
LEMON LAW UNIT, AT POST OFFICE BOX 45026, NEWARK, NEW JERSEY 07101, TEL. NO. (973) 504-6226.
NOTICE TO CONSUMERS STATE OF NEW JERSEY

New Jersey Consumer Notice
69
IMPORTANTE: SI ESTE VEHICULO TIENE UN DEFECTO QUE SUBSTANCIALMENTE AFECT\
A SU USO,
VALOR O SEGURIDAD, O QUE PUEDE CAUSAR MUERTE O SERIO DANO CORPORAL SI SE\
MANEJA, Y
FUE COMPRADO, ARRENDADO O REGISTRADO EN NUEVA JERSEY, USTED PUEDE TENER \
EL DERECHO
BAJO LA LEY DE LIMON DEL ESTADO DE NUEVA JERSEY A UN REEMBOLSO DEL PRECI\
O DE COMPRA
O A LOS PAGOS DE SU ARRENDAMIENTO.
Aqui le damos un sumario de sus derechos:
1. Para calificar por compensacion bajo la Ley de Limon de Nueva Jersey, usted debe darle al fabricante o a su
concesionario la oportunidad de reparar o corregir el defecto del vehicu\
lo dentro del termino de proteccion bajo la Ley
de Limon, que son las 24,000 millas primeras de operacion o dos anos des\
pues de la fecha original de la entrega del
vehiculo o lo que suceda primero.
2. Si el fabricante o su concesionario no puede arreglar o corregir el d\
efecto dentro de un tiempo razonable, usted
puede tener el derecho de devolver el vehiculo y recibir un reembolso co\
mpleto, menos un descuento por el uso del
vehiculo.
3. Si se supone que el fabricante o su concesionario no puede reparar o \
corregir el defecto y si substancialmente el
mismo defecto continua existiendo despues que el fabricante ha recibido \
un aviso del defecto, mandado por correo
certificado con recibo de retorno, y ha tenido una oportunidad final par\
a corregir el defecto o condicion dentro de los
10 dias naturales despues de recibir el aviso. Este aviso tiene que ser \
recibido por el fabricante dentro del termino de
proteccion y solo se puede dar despues que (i) el fabricante o su conc\
esionario ha intentado dos o mas veces de corregir
el defecto; (ii) el fabricante o su concesionario ha intentado por lo \
menos una vez de corregir el defecto si el defecto es
uno que puede causar la muerte o serio dano corporal si el vehiculo se m\
aneja; o (iii) el vehiculo ha estado fuera de
servicio por reparos por una acumulacion total de 20 dias naturales o ma\
s, o en el caso de una casa rodante motorizada
(motorhome) de 45 dias o mas.
4. Si substancialmente el mismo defecto continua existiendo despues que \
el fabricante ha tenido la ultima oportunidad
de reparar o corregir el defecto, usted puede presentar una solicitud pa\
ra compensacion bajo la Ley de Limon de Nueva
Jersey.
PARA INFORMACION COMPLETA ACERCA DE SUS DERECHOS Y RECURSOS BAJO ESTA LEY,
INCLUYENDO LA DIRECCION DEL FABRICANTE PARA NOTIFICARLE EL DEFECTO, PONGASE EN
CONTACTO CON: NEW JERSEY DEPARTAMENT OF LAW AND PUBLIC SAFETY, DIVISION OF
CONSUMER AFFAIRS, LEMON LAW UNIT, POST OFFICE BOX 45026, NEWARK, NEW JERSEY 07101,
NUMERO DE TELEFONO: 973-504-6226
NOTICE TO CONSUMERS STATE OF NEW JERSEY