maintenance KIA SPORTAGE 2016 Features and Functions Guide
[x] Cancel search | Manufacturer: KIA, Model Year: 2016, Model line: SPORTAGE, Model: KIA SPORTAGE 2016Pages: 46, PDF Size: 3.29 MB
Page 2 of 46

GETTING TO KNOW YOUR SPORTAGE
www.kia.com
Consumer - Roadside Assistance 1-800-333-4KIA (4542)
See Back Pages for Vehicle Maintenance Schedule Always check the Owner’s Manual for complete operating information and safety warnings.
Congratulations on Your New Kia Purchase!
Your new Kia vehicle has been designed, engineered and manufactured to provide you with years of comfortable and dependable
driving. Kia is committed to quality, innovation, safety and — above all — your satisfaction.
Using This Guide
The information contained in this guide is a brief overview that will help you become familiar with the operation and features of your new Kia vehicle. The flipbook format facilitates information access, while the detailed illustrations help to ensure the instructions are easy to follow.
This Features & Functions Guide, and the specific operational and safety information it provides, is not a substitute for your Owner’s Manual. In the interest of your safety and that of your family, and to help you avoid risks that may result in death or serious injury, Kia reminds you to carefully read your Owner’s Manual in order to fully familiarize yourself with the important information it contains.
While the information contained in this guide is accurate at the time of printing, Kia may change vehicle specifications without notice in advance or after the fact, and assumes no liability in connection with such changes.
Page 3 of 46

ESSENTIAL FEATURES
VIDEOS & QR CODES . . . . . . . . . . . . . . . .02
INSTRUMENT CLUSTERInstrument Cluster Overview . . . . . . . . . . . . . . 03Indicators & Warning Lights . . . . . . . . . . . . . . 04Fuel Economy . . . . . . . . . . . . . . . . . . . . . 05Tire Pressure Monitoring System (TPMS) . . . . . . . 05Trip Computer* / Tripmeter . . . . . . . . . . . . . . 06Instant Fuel Consumption Mode* . . . . . . . . . . . 06Active ECO System . . . . . . . . . . . . . . . . . . . 07
DRIVER’S PANEL Back-Up Warning System (Rear Parking Assist System)* . . 08Instrument Panel Dimmer . . . . . . . . . . . . . . . 08Downhill Brake Control (DBC) . . . . . . . . . . . . . 08Electronic Stability Control (ESC) . . . . . . . . . . . . 08Hill-Start Assist Control (HAC) . . . . . . . . . . . . . 08Power Windows, Window Lock & Central Door Lock . . . . . . . . . . . . . . . . . . . 09Automatic Door Lock /Unlock . . . . . . . . . . . . . . 09Heated Outside Mirrors* . . . . . . . . . . . . . . . . 09Power-Folding Outside Mirrors* . . . . . . . . . . . . 09Engine Start/Stop Button* . . . . . . . . . . . . . . . 10
STEERING WHEEL CONTROLS Headlights & High Beams . . . . . . . . . . . . . . . 11Turn Signals & Fog Lights* . . . . . . . . . . . . . . . 11Daytime Running Lights (DRL)* . . . . . . . . . . . . 11Windshield/Rear Wipers & Washers . . . . . . . . . . 12Tilt/ Telescoping Steering Wheel . . . . . . . . . . . . 12Audio Controls . . . . . . . . . . . . . . . . . . . . . 13Cruise Control . . . . . . . . . . . . . . . . . . . . . 13Bluetooth® Wireless Technology . . . . . . . . . . . . 14
AUDIO SYSTEMS Standard Audio System ( Type A)* . . . . . . . . . . . 16Standard Audio System ( Type B) . . . . . . . . . . . . 17UVO eServices System* . . . . . . . . . . . . . . . . 18
UVO eServices with Navigation System* . . . . . . . . 19
CENTER PANEL Aux/USB/iPod® Port & Power Outlets . . . . . . . . . 20
Digital Clock . . . . . . . . . . . . . . . . . . . . . . 20
Automatic Climate Control* . . . . . . . . . . . . . . 21
Manual Climate Control* . . . . . . . . . . . . . . . . 22
Automatic Gear Shift / Sportmatic® Shifting . . . . . . 23
4WD Transfer Mode . . . . . . . . . . . . . . . . . . 23
Seat Warmers / Ventilated Seats* . . . . . . . . . . . 24
S E AT I N G Power Adjustable Driver’s Seat* . . . . . . . . . . . . 25
6-Way Manual Adjustable Driver’s Seat* . . . . . . . . 26
Reclining/Folding Rear Seats . . . . . . . . . . . . . 26
Front Seat Headrest Adjustment . . . . . . . . . . . . 27
Front Active Headrests . . . . . . . . . . . . . . . . . 27
OTHER KEY FEATURES Smart Key* . . . . . . . . . . . . . . . . . . . . . . . 28
Remote Keyless Entry (Folding Key)* . . . . . . . . . . 29
Double-Turn Lock / Unlock All . . . . . . . . . . . . . 29
Fuel Cap / Malfunction Indicator . . . . . . . . . . . . 29
HomeLink® with Auto-Dimming Rearview Mirror* . . . 30
Map/Room Lamps . . . . . . . . . . . . . . . . . . . 31
Sunvisor . . . . . . . . . . . . . . . . . . . . . . . . 31
Panoramic Sunroof Operation* . . . . . . . . . . . . . 32
Rear-Camera Display* . . . . . . . . . . . . . . . . . 33
Rear Hatch Release Button . . . . . . . . . . . . . . . 34Back-Up Warning System (Rear Parking Assist System)* . . 34Hood Release Lever and Latch . . . . . . . . . . . . . 35Fuel Door Release Lever . . . . . . . . . . . . . . . . 35Child Safety Locks . . . . . . . . . . . . . . . . . . . 35
SAFETY FEATURES Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 36
Seat Belt Retractor Locks . . . . . . . . . . . . . . . 36
Occupant Detection System (ODS) / Passenger Airbag Off Indicator . . . . . . . . . . . . . 36
NORMAL MAINTENANCE SCHEDULE . . 37LEGAL DISCLAIMERS (See Back Inside Cover Page)
Active ECO System . . . . . . . . . . . . . . . . . . . . .07
Air Conditioning / Climate Control . . . . . . . . . . . . . . 21
Audio System — Standard Audio Systems* . . . . . . . . 16
Audio System — UVO eServices System* . . . . . . . . . 18
Audio System — UVO eServices/Navigation System* . . . 19
Aux/USB/iPod® Port & Power Outlets . . . . . . . . . . . . 20
Bluetooth® Wireless Technology . . . . . . . . . . . . . . 14
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . 13
Digital Clock . . . . . . . . . . . . . . . . . . . . . . . . . 20
Front Active Headrests . . . . . . . . . . . . . . . . . . . 27
Passenger Airbag Off Indicator . . . . . . . . . . . . . . .36
Reclining/Folding Rear Seats . . . . . . . . . . . . . . . . 26
Tire Pressure Monitoring System (TPMS) . . . . . . . . . . 05
Windshield/Rear Wipers & Washers . . . . . . . . . . . . . 12
SPORTAGE FE ATURES & FUNCTIONS GUIDE*IF EQUIPPED
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe personal injury and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, and use of any handheld devices, other equipment or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or that are not permissible by law should never be used during operation of the vehicle.
Page 7 of 46

5
Fuel Economy
There are several factors that contribute to your
vehicle’s fuel economy, including maintenance of
your vehicle, driving style, environmental conditions,
vehicle weight and vehicle aerodynamics . Below are
tips on how to help improve fuel economy:
•Keep your vehicle in good condition with
regular maintenance
•Don’t let the engine idle longer than necessary
•Drive at a moderate speed, accelerating
smoothly and at a moderate rate
•Keep tires inflated to the recommended pressure
•Travel lightly, without carrying unnecessary
weight in your vehicles
•Avoid placing large or heavy items on roof racks
•Avoid hilly, winding or poorly maintained roads
REMINDER: Driving range varies depending on a vehicle’s fuel tank size, e .g ., 12-gal . vs . 24-gal . Even though the two vehicles' MPG may be the same, the vehicle with the larger tank will have the greater range .
For more information on Fuel Economy, you can snap the QR Code to the right to view a video or refer to the brochure, "GETTING MORE OUT OF EVERY GALLON, FUEL-SAVING TIPS TO DRIVE BY" available at your local dealership.
The TPMS indicator [~] functions as both Low Tire
Pressure Light and TPMS Malfunction Indicator .
The indicator [~] will illuminate if one or more tires is
significantly underinflated, the vehicle has a spare tire
installed without TPMS or the outside temperature becomes
significantly lower .
Inflate tire(s) to specifications using an accurate digital tire
pressure gauge to turn off Low Tire Pressure Light . See front
driver’s door jamb for PSI specification .
When there is a problem with the TPMS, the TPMS Malfunction
Indicator will blink for approximately one minute and then
illuminate . See dealer for service .
Tire Pressure Monitoring System (TPMS)
REMINDER: Consult your dealer for service if Low Tire Pressure Light remains illuminated after inflating your tire(s) .
To view these videos on your mobile device, snap these QR Codes or visit the listed website .
Refer to page 2 for more information .
Fuel Economy Video
Tire Pressure Monitoring System
www.KuTechVideos.com/sl13/2016
www.KuTechVideos.com/sl13/2016
QR CODES
•
•Even with TPMS, tire pressure should be checked manually at least once a month . Only adjust tire pressure on “cold tires” •For proper maintenance and optimal fuel economy, maintain recommended tire inflation pressures and stay within the load limits and weight distribution recommended for your vehicle •In winter or cold weather, the TPMS light may illuminate if the tire pressure was adjusted to the recommended tire inflation pressure during warm weather
QUICK TIPS
ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED
INSTRUMENT CLUSTER
Page 8 of 46
![KIA SPORTAGE 2016 Features and Functions Guide 6
TRIP A
Average Speed
E/T
-12°F324025mi.N
2489.4 mi.
64 MPH
23:47
72°F24025mi.N
03060
Press the TRIP button [A] to cycle to the Instant
Fuel Consumption Mode to calculate fuel
consumption during KIA SPORTAGE 2016 Features and Functions Guide 6
TRIP A
Average Speed
E/T
-12°F324025mi.N
2489.4 mi.
64 MPH
23:47
72°F24025mi.N
03060
Press the TRIP button [A] to cycle to the Instant
Fuel Consumption Mode to calculate fuel
consumption during](/img/2/54587/w960_54587-7.png)
6
TRIP A
Average Speed
E/T
-12°F324025mi.N
2489.4 mi.
64 MPH
23:47
72°F24025mi.N
03060
Press the TRIP button [A] to cycle to the Instant
Fuel Consumption Mode to calculate fuel
consumption during the past few seconds .
1 . Keep your vehicle in good condition with
regular maintenance
2 . Travel lightly, without carrying unnecessary
weight in your vehicles
3 . Don’t let the engine idle longer than necessary
REMINDERS:
• Not to be used in calculation or as a reference for AVER AGE fuel economy
• If the vehicle speed exceeds 1 MPH (1 .6 km/h) after being refueled with more than 1 .6 gallons (6 liters), the average fuel economy will be cleared to zero (----)
Instant Fuel Consumption Mode*Trip Computer* / Tripmeter
REMINDERS:
• Appearance of Tripmeter display may differ, as equipped
• All stored driving information (except Odometer and Range) is reset if the battery is disconnected
The Trip Computer is a driver
information system that displays
information related to driving on the
display when the ignition switch is in
the ON position .
To cycle through the different Trip
Computer modes, press the TRIP
button [A] .
To display the Tripmeter, press the
TRIP button [A], then select TRIP A or
TRIP B . Press the RESET button [B]
for more than 1 second to reset the
Tripmeter to zero .
(Located on left side of instrument cluster dash panel)
TRIP
RESET
(Type B Cluster)
FUEL ECONOMY
• R ANGE (Distance to Empty) • Average MPG • Instant MPG
TRIP A
• Tripmeter A • Average MPH • Elapsed Time (E / T )
TRIP B
• Tripmeter B • Average MPH • Elapsed Time (E / T )
A
B
B
A
A
A
TRIP A
Average Speed
E/T
-12°F324025mi.N
2489.4 mi.
64 MPH23:47
72°F24025mi.N
0 3060
SPORTAGE FEATURES & FUNCTIONS GUIDE
*IF EQUIPPED
INSTRUMENT CLUSTER
Page 39 of 46

37
Normal Maintenance Schedule
When your vehicle requires service, remember that your dealer knows your vehicle best . Your dealer has factory-trained technicians, recommended special tools,
genuine Kia replacement parts and is dedicated to your complete satisfaction . For expert advice and quality service, see your authorized Kia dealer .
*And, if necessary, adjust, correct, clean or replace * *If equipped 1 . If TOP TIER Detergent Gasoline is not available, one bottle of additive is recommended .Additives are available from your authorized Kia dealer along withinformation on how to use them . Do not mix other additives . 2 . Inspect “Water Pump” when replacing the drive belt or timing belt .
7,500 miles
PERFORM
•Add fuel additive1 (Every 7,500 miles)
•Rotate tires - including tire pressure and tread wear (Every 7,500 miles)
REPLACE
•Engine oil and filter (GDI Engine - Every 7,500 miles; T-GDI Engine - At
first, replace at 3,000 miles, after that, every 5,000 miles)
INSPECT*
•Air cleaner filter
•Air conditioning compressor, refrigerant and performance**
•Cooling system2
•Drive shaft and boots - lubricate front and rear driveshaft u-joint
•Battery condition
•Brake fluid/clutch** fluid
•Brake lines, hoses and connections
•Brake pedal and operation
•Chassis/body nuts and bolts
•Disc brakes and pads**
•Exhaust pipe and muffler
•Front suspension ball joints
•Lubricate all locks and hinges
•Parking brakes
•Steering operation and linkage
•Suspension mounting bolts
15,000 miles
PERFORM
•Add fuel additive1 (Every 7,500 miles)
•Rotate tires - including tire pressure and tread wear (Every 7,500 miles)
REPLACE
•Climate control air filter**
•Engine oil and filter (GDI Engine - Every 7,500 miles; T-GDI Engine - At
first, replace at 3,000 miles, after that, every 5,000 miles)
INSPECT*
•Air cleaner filter
•Air conditioning compressor, refrigerant and performance**
•Cooling system2
•Drive shaft and boots - lubricate front and rear driveshaft u-joint
•Battery condition
•Brake fluid/clutch** fluid
•Brake lines, hoses and connections
•Brake pedal and operation
•Chassis/body nuts and bolts
•Disc brakes and pads**
•Exhaust pipe and muffler
•Front suspension ball joints
•Lubricate all locks and hinges
•Parking brakes
•Steering operation and linkage
•Suspension mounting bolts
*And, if necessary, adjust, correct, clean or replace * *If equipped 1 . If TOP TIER Detergent Gasoline is not available, one bottle of additive is recommended . Additives are available from your authorized Kia dealer along with information on how to use them . Do not mix other additives . 2 . Inspect “Water Pump” when replacing the drive belt or timing belt .
Check your Maintenance Schedule or schedule an appointment with a dealer using your UVO eServices account by logging into your UVO App or your account on MyUVO . com
( Vehicles equipped with UVO eServices only - See page 18/19 for setup information)
QUICK TIP
ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED
MAINTENANCE
Page 40 of 46

38
Normal Maintenance Schedule (Continued)
22,500 miles
PERFORM
•Add fuel additive1 (Every 7,500 miles)
•Rotate tires - including tire pressure and tread
wear (Every 7,500 miles)
REPLACE
•Engine oil and filter (GDI Engine - Every 7,500
miles; T-GDI Engine - At first, replace at 3,000
miles, after that, every 5,000 miles)
30,000 miles
PERFORM
•Add fuel additive1 (Every 7,500 miles)
•Rotate tires - including tire pressure and tread wear (Every 7,500 miles)
REPLACE
•Air cleaner filter
•Climate control air filter**
•Engine oil and filter (GDI Engine - Every 7,500 miles; T-GDI Engine - At first, replace at 3,000
miles, after that, every 5,000 miles)
INSPECT*
•Air conditioning compressor, refrigerant and
performance**
•Cooling system2
•Drive shaft and boots - lubricate front and
rear driveshaft u-joint
•Fuel filter3, fuel line, hoses and connection
•Fuel tank air filter**3
•Propeller shaft (4WD)**
•Vapor hose and fuel filler cap
•Battery condition
•Brake fluid/clutch** fluid
•Brake lines, hoses and connections
•Brake pedal and operation
•Chassis/body nuts and bolts
•Disc brakes and pads**
•Exhaust pipe and muffler
•Front suspension ball joints
•Lubricate all locks and hinges
•Parking brakes
•Steering operation and linkage
•Suspension mounting bolts
1 . If TOP TIER Detergent Gasoline is not available, one bottle of additive is recommended . Additives are available from your authorized Kia dealer along with information on how to use them . Do not mix other additives .
*And, if necessary, adjust, correct, clean or replace * *If equipped 1 . If TOP TIER Detergent Gasoline is not available, one bottle of additive is recommended . Additives are available from your authorized Kia dealer along with information on how to use them . Do not mix other additives . 2 . Inspect “Water Pump” when replacing the drive belt or timing belt . 3 . Fuel filter & Fuel tank air filter are considered to be maintenance free but periodic inspection is recommended for this maintenance schedule depends on fuel quality . If there are some important safety matters like fuel flow restriction, surging, loss of power, hard starting problem etc, replace the fuel filter immediately regardless of maintenance schedule and consult an authorized Kia dealer for details .
SPORTAGE FEATURES & FUNCTIONS GUIDE
*IF EQUIPPED
MAINTENANCE
Page 41 of 46

39
Normal Maintenance Schedule (Continued)
37,500 miles
PERFORM
•Add fuel additive1 (Every 7,500 miles)
•Rotate tires - including tire pressure
and tread wear (Every 7,500 miles)
REPLACE
•Engine oil and filter (GDI Engine - Every
7,500 miles; T-GDI Engine - At first,
replace at 3,000 miles, after that, every
5,000 miles)
INSPECT*
•Manual transaxle fluid**
•Rear differential oil (4WD)**2
•Transfer case oil (4WD)**2
45,000 miles
PERFORM
•Add fuel additive1 (Every 7,500 miles)
•Rotate tires - including tire pressure and tread wear (Every 7,500 miles)
REPLACE
•Climate control air filter**
•Engine oil and filter (GDI Engine - Every 7,500 miles; T-GDI Engine - At first, replace at 3,000 miles,
after that, every 5,000 miles)
•Spark plugs (iridium coated; T-GDI engine)
INSPECT*
•Air cleaner filter
•Air conditioning compressor, refrigerant and
performance**
•Cooling system2
•Drive shaft and boots - lubricate front and rear
driveshaft u-joint
•Propeller shaft (4WD)**
•Battery condition
•Brake fluid/clutch** fluid
•Brake lines, hoses and connections
•Brake pedal and operation
•Chassis/body nuts and bolts
•Disc brakes and pads**
•Exhaust pipe and muffler
•Front suspension ball joints
•Lubricate all locks and hinges
•Parking brakes
•Steering operation and linkage
•Suspension mounting bolts
*And, if necessary, adjust, correct, clean or replace * *If equipped 1 . If TOP TIER Detergent Gasoline is not available, one bottle of additive is recommended . Additives are available from your authorized Kia dealer along with information on how to use them . Do not mix other additives . 2 . Transfer case oil and rear differential oil should be changed anytime they have been submerged in water .
*And, if necessary, adjust, correct, clean or replace * *If equipped 1 . If TOP TIER Detergent Gasoline is not available, one bottle of additive is recommended . Additives are available from your authorized Kia dealer along with information on how to use them . Do not mix other additives . 2 . Inspect “Water Pump” when replacing the drive belt or timing belt .
ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED
MAINTENANCE
Page 42 of 46

40
52,500 miles
PERFORM
•Add fuel additive1
(Every 7,500 miles)
•Rotate tires - including tire
pressure and tread wear (Every
7,500 miles)
REPLACE
•Engine oil and filter (GDI Engine
- Every 7,500 miles; T-GDI
Engine - At first, replace at
3,000 miles, after that, every
5,000 miles)
60,000 miles
PERFORM
•Add fuel additive1 (Every 7,500 miles)
•Rotate tires - including tire pressure and tread wear (Every 7,500 miles)
REPLACE
•Air cleaner filter
•Climate control air filter**
•Engine oil and filter (GDI Engine - Every 7,500 miles; T-GDI Engine - At first, replace at 3,000 miles, after that,
every 5,000 miles)
•Spark plugs (iridium coated; T-GDI engine)
INSPECT*
•Air conditioning compressor,
refrigerant and performance**
•Cooling system2
•Drive belt3 (First, 60,000 miles
after every 15,000 miles)
•Drive shaft and boots - lubricate
front and rear driveshaft u-joint
•Fuel filter4, fuel line, hoses and
connection
•Fuel tank air filter**4
•Propeller shaft (4WD)**
•Valve clearance5
•Vapor hose and fuel filler cap
•Battery condition
•Brake fluid/clutch** fluid
•Brake lines, hoses and
connections
•Brake pedal and operation
•Chassis/body nuts and bolts
•Disc brakes and pads**
•Exhaust pipe and muffler
•Front suspension ball joints
•Lubricate all locks and hinges
•Parking brakes
•Steering operation and linkage
•Suspension mounting bolts
Normal Maintenance Schedule (Continued)
1 . If TOP TIER Detergent Gasoline is not available, one bottle of additive is recommended . Additives are available from your authorized Kia dealer along with information on how to use them . Do not mix other additives .
*And, if necessary, adjust, correct, clean or replace * *If equipped 1 . If TOP TIER Detergent Gasoline is not available, one bottle of additive is recommended . Additives are available from your authorized Kia dealer along with information on how to use them . Do not mix other additives . 2 . Inspect “Water Pump” when replacing the drive belt or timing belt . 3 . Fuel filter & Fuel tank air filter are considered to be maintenance free but periodic inspection is recommended for this maintenance schedule depends on fuel quality . If there are some important safety matters like fuel flow restriction, surging, loss of power, hard starting problem etc, replace the fuel filter immediately regardless of maintenance schedule and consult an authorized Kia dealer for details . 3 . The drive belt should be replaced when cracks occur or tension is reduced excessively . 4 . Fuel filter & Fuel tank air filter are considered to be maintenance free but periodic inspection is recommended for this maintenance schedule depends on fuel quality . If there are some important safety matters like fuel flow restriction, surging, loss of power, hard starting problem etc, replace the fuel filter immediately regardless of maintenance schedule and consult an authorized Kia dealer for details . 5 . Inspect for excessive tappet noise and/or engine vibration and adjust if necessary .
SPORTAGE FEATURES & FUNCTIONS GUIDE
*IF EQUIPPED
MAINTENANCE
Page 46 of 46

Active ECO System – page 7 Back-Up Warning System* – page 34 Digital Clock – page 20 Engine Start /Stop Button* – page 10 Front Active Headrests – page 27 HomeLink
® with Auto-Dimming Rearview Mirror* – page 30
Panoramic Sunroof Operation* – page 32 Passenger Airbag Off Indicator – page 36
Rear-Camera Display* – page 33 Reclining/Folding Rear Seats – page 26 Seat Warmers / Ventilated Seats* – page 24 Smart Key* – page 28 Sunvisor – page 31 Tire Pressure Monitoring System ( TPMS) – page 5 Aux/USB/iPod
® Port & Power Outlets – page 20
*if equipped
Standard Audio System*
( Type A)
– page 16
For more information, refer to the Owner’s Manual.
Standard Audio System*
( Type B)
– page 17
For more information, refer to the Owner’s Manual.
Cruise Control
– page 13
Demonstrate operation
CANCEL
ON
OFF
RES +
SET +
MODE
MUTE
CANCE LON
OFF
RES +
SET +
MODE
MUTE
Bluetooth
® Wireless
Technology
– p a g e s 14 -15
Demonstrate operation
UVO eServices System*
– page 18
For more information, refer to the UVO System User’s Manual.
Demonstrate the following with the customer
SPORTAGE
CUSTOMER DELIVERY CHECKLIST
KEY FEATURE WALKTHROUGHSales Consultant:
______________________________________________________________
Date:
____________________
Sales Manager:
________________________________________________________________
Date:
____________________
Customer:
_____________________________________________________________________
Date:
____________________
Explain first service process and schedule first service appointment Tour Parts & Service departments, introduce staff & explain value of Kia Parts and Service Review recommended maintenance schedule and maintenance requirements to validate warranty Review business hours & Customer 360° Care Review the Kia 10-year/100,000-mile warranty program Ensure 100% satisfaction with sales and delivery process and no problems with the vehicle Confirm time and best contact number for initial dealer follow-upDURING DELIVERY
SEEK
TRACK BACK
MUTE
RPT
RDM
RADIO
MEDIA
PHONEPOWERPUSH
ENTER
VOL TUNE
FILESCAN
DISP
SETUPCLOCKMENU
SEEK
TRACK C AT
FOLDER
RADIOPOWERPUSHVOLUME ENTERTUNE
FILE
CLOCK
MEDIA SCAN
PHONE
SEEK
TRACK C AT
FOLDER
SETUPDISP
SEEK
TRACK BACK
MUTE
RPT
RDM
RADIO
MEDIA
PHONEPOWERPUSH
ENTER
VOL TUNE
FILESCAN
DISP
SETUPCLOCKMENU
SEEK
TRACK C AT
FOLDER
RADIOPOWERPUSHVOLUME ENTERTUNE
FILE
CLOCK
MEDIA SCAN
PHONE
SEEK
TRACK C AT
FOLDER
SETUPDISP
FM /A MPOWERPUSHVOLUME ENTERTUNE
FILECD-IN
eServices
S AT PHONE
MEDIA
SEEK
TRACK
CATEGORY
SETUPCLOC K
UVO eServices with Navigation System*
– page 19
For more information, refer to the Car Multimedia System User’s Manual.CD-IN
CLOCKMAPVOICEDEST
ROUTE SETUP
PHONE
FM/AM
S AT
MEDIA
SEEK
TRACK
POWERPUSH
TUNE
FILE
VOL