steering LEXUS NX300h 2021 Repair Manual

2754-5. Using the driving support systems
LEXUS NX300h Owners Manual_USA_M78578_en
4
Driving
■EPS operation sound
When the steering wheel is operated, a
motor sound (whirring sound) may be
heard. This does not indicate a malfunction.
■Reduced effectiveness of the EPS sys-
tem
The effectiveness of the EPS system is
reduced to prevent the system from over-
heating when there is frequent steering
input over an extended period of time. The
steering wheel may feel heavy as a result.
Should this occur, re frain from excessive
steering input or stop the vehicle and turn
the hybrid system off. The EPS system
should return to normal within 10 minutes.
■Automatic reactivation of TRAC, Trailer
Sway Control and VSC systems
After turning the TRAC, Trailer Sway Con-
trol and VSC systems off, the systems will
be automatically re-enabled in the following
situations:
●When the power switch is turned off
●If only the TRAC system is turned off, the
TRAC will turn on when vehicle speed
increases
If both the TRAC and VSC systems are
turned off, automatic re-enabling will not
occur when vehicle speed increases.
■Operating conditions of Active Corner-
ing Assist
The system operates when the following
occurs.
●TRAC/VSC can operate
●The driver is attempting to accelerate
while turning
●The system detects th at the vehicle is
drifting to the outer side
●The brake pedal is released
■Operating conditions of hill-start assist
control
When the following four conditions are met,
the hill-start assist control will operate:
●The shift lever is in a position other than P
or N (when starting off forward/back-
ward on an upward incline)
●The vehicle is stopped
●The accelerator pedal is not depressed
●The parking brake is not engaged
■Automatic system cancelation of hill-
start assist control
The hill-start assist control will turn off in any
of the following situations:
●The shift lever is shifted to P or N
●The accelerator pedal is depressed
●The parking brake is engaged
●2 seconds at maximum elapsed after the
brake pedal is released
WARNING
■The ABS does not operate effectively
when
●The limits of tire gripping performance
have been exceeded (such as exces-
sively worn tires on a snow covered
road).
●The vehicle hydroplanes while driving
at high speed on wet or slick roads.
■Stopping distance when the ABS is
operating may exceed that of normal
conditions
The ABS is not designed to shorten the
vehicle’s stopping di stance. Always main-
tain a safe distance from the vehicle in
front of you, especially in the following
situations:
●When driving on dirt, gravel or snow-
covered roads
●When driving with tire chains
●When driving over bumps in the road
●When driving over roads with potholes
or uneven surfaces
■TRAC/VSC may not operate effec-
tively when
Directional control and power may not
be achievable while driving on slippery
road surfaces, even if the TRAC/VSC
system is operating. Drive the vehicle
carefully in conditions where stability and
power may be lost.

2764-5. Using the driving support systems
LEXUS NX300h Owners Manual_USA_M78578_en
WARNING
■Active Cornering Assist does not
operate effectively when
●Do not overly rely on Active Corner-
ing Assist. Active Cornering Assist
may not operate effectively when
accelerating down slopes or driving on
slippery road surfaces.
●When Active Cornering Assist fre-
quently operates, Active Cornering
Assist may temporarily stop operating
to ensure proper operation of the
brakes, TRAC and VSC.
■Hill-start assist control does not oper-
ate effectively when
●Do not overly rely on hill-start assist
control. Hill-start assist control may
not operate effectively on steep
inclines and roads covered with ice.
●Unlike the parking brake, hill-start
assist control is not intended to hold
the vehicle stationary for an extended
period of time. Do not attempt to use
hill-start assist control to hold the vehi-
cle on an incline, as doing so may lead
to an accident.
■When the TRAC/ABS/VSC/Trailer
Sway Control is activated
The slip indicator light flashes. Always
drive carefully. Re ckless driving may
cause an accident. Exercise particular
care when the indicator light flashes.
■When the TRAC/VSC/Trailer Sway
Control systems are turned off
Be especially careful and drive at a speed
appropriate to the road conditions. As
these are the system s to help ensure
vehicle stability and driving force, do not
turn the TRAC/VSC/Trailer Sway Con-
trol systems off unle ss necessary. Trailer
Sway Control is part of the VSC system
and will not operate if VSC is turned off
or experiences a malfunction.
■Replacing tires
Make sure that all ti res are of the speci-
fied size, brand, tread pattern and total
load capacity. In addition, make sure that
the tires are inflated to the recom-
mended tire inflation pressure level. The
ABS, TRAC, Trailer Sway Control and
VSC systems will not function correctly if
different tires are installed on the vehicle.
Contact your Lexus dealer for further
information when replacing tires or
wheels.
■Handling of tires and the suspension
Using tires with any kind of problem or
modifying the suspensi on will affect the
driving assist systems, and may cause a
system to malfunction.
■Trailer Sway Control precaution
The Trailer Sway Control system is not
able to reduce trailer sway in all situa-
tions. Depending on many factors such
as the conditions of the vehicle, trailer,
road surface and driving environment,
the Trailer Sway Control system may not
be effective. Refer to your trailer owner’s
manual for information on how to tow
your trailer properly.
■If trailer sway occurs
Observe the following precautions.
Failing to do so may cause death or seri-
ous injury.
●Firmly grip the steering wheel. Steer
straight ahead. Do not try to control
trailer sway by turning the steering
wheel.
●Begin releasing the accelerator pedal
immediately but very gradually to
reduce speed. Do not increase speed.
Do not apply vehicle brakes.
If you make no extreme correction with
the steering or brakes, your vehicle and
trailer should stabilize. ( P.273)

2794-6. Driving tips
LEXUS NX300h Owners Manual_USA_M78578_en
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Driving
Use fluids that are appropriate to
the prevailing outside temperatures.
•Engine oil
• Engine/power control unit coolant
•Washer fluid
Have a service technician inspect
the condition of the 12-volt battery.
 Have the vehicle fitted with four
snow tires or purchase a set of tire
chains for the front tires
*.
Ensure that all tires are the same size and
brand, and that chains match the size of the
tires.
*: Tire chains cannot be mounted on the
225/60R18 tires.
Perform the following according to the
driving conditions:
 Do not try to forcibly open a window
or move a wiper that is frozen. Pour
warm water over the frozen area to
Winter driving tips
Carry out the necessary prepara-
tions and inspections before driving
the vehicle in winter. Always drive
the vehicle in a manner appropriate
to the prevailing weather condi-
tions.
Preparation for winter
WARNING
■Driving with snow tires
Observe the following precautions to
reduce the risk of accidents. Failure to do
so may result in a loss of vehicle control
and cause death or serious injury.
●Use tires of the specified size.
●Maintain the recommended level of air
pressure.
●Do not drive in excess of 75 mph (120
km/h), regardless of the type of snow
tires being used.
●Use snow tires on all, not just some
wheels.
■Driving with tire chains
Observe the following precautions to
reduce the risk of accidents. Failure to do
so may result in the vehicle being unable
to be driven safely, and may cause death
or serious injury.
●Do not drive in excess of the speed
limit specified for the tire chains being
used, or 30 mph (50 km/h), which-
ever is lower.
●Avoid driving on bumpy road surfaces
or over potholes.
●Avoid sudden acceleration, abrupt
steering, sudden br aking and shifting
operations that cause sudden engine
braking.
●Slow down sufficiently before entering
a curve to ensure that vehicle control is
maintained.
●Do not use LDA (Lane Departure
Alert with steering control) (if
equipped).
●Do not use LTA (Lane Tracing Assist)
(if equipped).
NOTICE
■Repairing or replacing snow tires
Request repairs or replacement of snow
tires from Lexus dealers or legitimate tire
retailers. This is be cause the removal and
attachment of snow tires affects the
operation of the tire pressure warning
valves and transmitters.
Before driving the vehicle

2834-6. Driving tips
LEXUS NX300h Owners Manual_USA_M78578_en
4
Driving
restrict travel.
 Stay on established roads. When
conditions are wet, driving tech-
niques should be changed or travel
delayed to prevent damage to
roads.
 Avoid driving on very steep, slippery
roads and other surfaces, such as
sand, where the tires are liable to
lose traction. Your vehicle may not
perform as well as conventional
AWD on-road vehicles on these
surfaces.
■Additional informatio n for off-road driv-
ing
For owners in U.S. mainland, Hawaii and
Puerto Rico:
To obtain additional information pertaining
to driving your vehicle off-road, consult the
following organizations.
●State and Local Parks and Recreation
Departments
●State Motor Vehicle Bureau
●Recreational Vehicle Clubs
●U.S. Forest Service and Bureau of Land
Management
WARNING
■Off-road driving precautions
Always observe the following precau-
tions to minimize the risk of death or seri-
ous injury or damage to your vehicle:
●Drive carefully when off the road. Do
not take unnecessary risks by driving in
dangerous places.
●Do not grip the steering wheel spokes
when driving off-road. A bad bump
could jerk the wheel and injure your
hands. Keep both hands and especially
your thumbs on the outside of the rim.
●Always check your brakes for effec-
tiveness immediately after driving in
sand, mud, water or snow.
●After driving through tall grass, mud,
rock, sand, water, et c., check that there
is no grass, bush, paper, rags, stone,
sand, etc. adhering or trapped to the
underbody. Clear of f any such matter
from the underbody. If the vehicle is
used with these materials trapped or
adhering to the underbody, a break-
down or fire could occur.
●When driving off-road or in rugged
terrain, do not drive at excessive
speeds, jump, make sharp turns, strike
objects, etc. This may cause loss of
control or vehicle rollover causing
death or serious injury. You are also
risking expensive damage to your
vehicle’s suspension and chassis.
NOTICE
■To prevent water damage
Take all necessary safety measures to
ensure that water damage to the hybrid
battery (traction battery), hybrid system
or other components does not occur.
●Water entering the engine compart-
ment may cause seve re damage to the
hybrid system. Water entering the inte-
rior may cause the hybrid battery
stowed under the re ar seats to short
circuit.
●Water entering the hybrid transmis-
sion and rear electric motor (traction
motor) will cause deterioration in
transmission quality. The malfunction
indicator may come on, and the vehi-
cle may not be drivable.
●Water can wash the grease from wheel
bearings, causing rusting and prema-
ture failure, and may also enter the
hybrid transmission case, reducing the
gear oil’s lubricating qualities.

285
LEXUS NX300h Owners Manual_USA_M78578_en
5
5
Interior features
Interior features
5-1. Remote Touch
Remote Touch ............................ 286
5-2. Using the air conditioning system and defogger
Automatic air conditioning system ......................................................... 291
Heated steering wheel/seat heat- ers/seat ventilators ................ 299
5-3. Using the interior lights Interior lights list......................... 302
5-4. Using the storage features List of storage features............ 305
Luggage compartment features ........................................................ 308
5-5. Using the other interior features Other interior features ............ 312
Garage door opener............... 322
Compass....................................... 328

2985-2. Using the air conditioning system and defogger
LEXUS NX300h Owners Manual_USA_M78578_en
*:If equipped
Turns the heated steering wheel on/off
The indicator light comes on when the
heated steering wheel is operating.
■Operation condition
The power switch is in ON mode.
■Timer function
The heated steering wheel will automati-
cally turn off after about 30 minutes.
■Front
Vehicles without seat ventilators
Each time the switch is pressed, the
operation condition changes as fol-
lows.
Hi (3 segments lit)  Mid (2 segments
lit)  Lo (1 segment lit)  Off
The level indicator (amber) light up
during operation.
Heated steering wheel*/seat
heaters*/seat ventilators*
 Heated steering wheel
Warm up the grip of the steering wheel
Seat heaters
Warm up the seat upholstery
Seat ventilators
Maintain good airflo w on the seat uphol-
stery by blowing air from the seats
WARNING
■To prevent minor burn injuries
Care should be taken if anyone in the fol-
lowing categories comes in contact with
the steering wheel or seats when the
heater is on:
●Babies, small children, the elderly, the
sick and the phys ically challenged
●Persons with sensitive skin
●Persons who are fatigued
●Persons who have taken alcohol or
drugs that induce sleep (sleeping
drugs, cold remedies, etc.)
NOTICE
■To prevent damage to the seat heat-
ers and seat ventilators
Do not put heavy objects that have an
uneven surface on the seat and do not
stick sharp objects (needles, nails, etc.)
into the seat.
■To prevent battery discharge
Do not use the functions when the hybrid
system is off.
Heated steering wheel
Seat heaters
A

3346-1. Maintenance and care
LEXUS NX300h Owners Manual_USA_M78578_en
NOTICE
■To prevent paint deterioration and
corrosion on the body and compo-
nents (aluminum wheels etc.)
●Wash the vehicle immediately in the
following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, in sect droppings or
bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron
powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
●If the paint is chip ped or scratched,
have it repaired immediately.
●To prevent the wheels from corroding,
remove any dirt and store in a place
with low humidity when storing the
wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use organic
substances or scrub with a hard brush.
This may damage the surfaces of the
lights.
●Do not apply wax to the surfaces of the
lights.
Wax may cause damage to the lenses.
■To prevent damage to the windshield
wiper arms
When lifting the wiper arms away from
the windshield, pull the driver side wiper
arm upward first, and repeat for the pas-
senger side. When returning the wipers
to their original position, do so from the
passenger side first.
■When using an automatic car wash
(vehicles with rain-sensing windshield
wipers)
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wip-
ers may operate and the wiper blades
may be damaged.
■When using a high pressure car wash
●When washing the vehicle, do not let
water of the high pressure washer hit
directly or the vicinity of the camera.
Due to the shock from the high pres-
sure water, it is possible the device may
not operate as normal.
●Do not bring the nozzle tip close to
boots (rubber or resin manufactured
cover), connectors or the following
parts. The parts may be damaged if
they come into contact with high-pres-
sure water.
• Traction related parts
•Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at least 11.9
in. (30 cm) away from the vehicle
body. Otherwise resin section, such as
moldings and bumpers, may be
deformed and damaged. Also, do not
continuously hold the nozzle in the
same place.
●Do not spray the lower part of the
windshield continuously. If water
enters the air conditioning system
intake located near the lower part of
the windshield, the air conditioning
system may not operate correctly.
●Do not wash the underside of the vehi-
cle using a high pressure car washer.

3416-2. Maintenance
LEXUS NX300h Owners Manual_USA_M78578_en
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Maintenance and care
Luggage compartment
ItemsCheck points
12-volt batteryCheck the connections.
( P.354)
Vehicle interior
ItemsCheck points
Accelerator
pedal
The accelerator pedal
should move smoothly
(without uneven pedal
effort or catching).
Hybrid trans-
mission “Park”
mechanismWhen parked on a slope
and the shift lever is in P, is
the vehicle securely
stopped?
Brake pedal
• Does the brake pedal
move smoothly?
• Does the brake pedal have appropriate clear-
ance from the floor?
• Does the brake pedal have the correct amount
of free play?
Brakes
• The vehicle should not pull to one side when
the brakes are applied.
• The brakes should work effectively.
• The brake pedal should not feel spongy.
• The brake pedal should not get too close to the
floor when the brakes
are applied.
Head
restraintsDo the head restraints
move smoothly and lock
securely?
Indica-
tors/buzzersDo the indicators and
buzzers function properly?
LightsDo all the lights come on?
Parking brake
• Does the parking brake switch operate nor-
mally?
• When parked on a slope and the parking brake is
on, is the vehicle
securely stopped?
Seat belts
• Do the seat belts oper-ate smoothly?
• The seat belts should not be damaged.
SeatsDo the seat controls oper-
ate properly?
Steering
wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correct amount
of free play?
•There should not be any strange sounds coming
from the steering wheel.
Vehicle exterior
ItemsCheck points
DoorsDo the doors operate
smoothly?
Engine hoodDoes the engine hood lock
system work properly?
Fluid leaks
There should not be any
signs of fluid leakage after
the vehicle has been
parked.
ItemsCheck points

3817-1. Essential information
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
press it briefly 3 times or more in
succession.
5 Stop the vehicle in a safe place by
the road. 
Remove the seat belt first.
 If the door can be opened, open the
door and exit the vehicle.
 If the door can not be opened, open
the window using the power window
switch and exit the vehicle through
the window.
 If the window can not be opened
using the power window switch,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle, and then
open the door and exit the vehicle.
WARNING
■If the hybrid system has to be turned
off while driving
Power assist for the steering wheel will
be lost, making th e steering wheel
heavier to turn. Decelerate as much as
possible before turning off the hybrid sys-
tem.
If the vehicle is trapped in
rising water
In the event the vehicle is sub-
merged in water, remain calm and
perform the following.
WARNING
■Using an emergency hammer* for
emergency escape
The front side wind ows and rear side
windows, as well as the rear window can
be shattered with an emergency ham-
mer
* used for emergency escape. How-
ever, an emergency hammer can not
shatter the windshield as it is laminated
glass.
*: Contact your Lexus dealer or after-
market accessory manufacturer for
further information about an emer-
gency hammer.

3837-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
If towing your vehicle with a wheel-
lift type truck, use a towing dolly.
(  P.383, 384)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc., which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.