LEXUS SC300 1999 Owners Manual

SECTION 7
413
REPORTING SAFETY DEFECTS
FOR U.S. OWNERS
Reporting safety defects for U.S. owners. . . . . . . . . . . . . . . .
414

REPORTING SAFETY DEFECTS
414
REPORTING SAFETY DEFECTSFOR U.S. OWNERS
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying Toyota Motor Sales,
U.S.A., Inc. (Toll±free: 1±800±25±LEXUS).
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Toyota Motor Sales,
U.S.A., Inc.
To contact NHTSA, you may either call the Auto
Safety Hotline toll±free at 1±800±424±9393 (or
366±0123 in Washington.D.C. area) or write to:
NHTSA, U.S. Department of Transportation,
Washington. D.C. 20590. You can also obtain
other information about motor vehicle safety from
the Hotline.