battery LINCOLN MKC 2017 Workshop Manual

Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio adjustments.
The audio control settings on your cell
phone may be affecting SYNC 3
performance.
There is background noise
during a phone call.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Make sure that the microphone for SYNC 3 is not set to off. Look for
the microphone icon on the phone screen.
To restart your system, shut down the engine, open and close the
door, and then lock the door and wait for 2-3 minutes. Make sure that
your SYNC 3 screen is black and the lighted USB port is off.
The system may need to be restarted.
During a call, I cannot hear
the other person and they
cannot hear me.
Check your cell phone's compatibility.
This is a cell phone-dependent feature.
SYNC 3 is not able to
download my phonebook. Make sure you allow SYNC 3 to retrieve contacts from your phone.
Refer to your cell manual.
Possible cell phone malfunction. You must switch on your cell phone and the automatic phonebook
download feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

Cell phone issues
Possible solution
Possible cause
Issue
Make sure you allow SYNC 3 to retrieve contacts from your phone.
Refer to your cell manual.
Limitations on your cell phone's capab-
ility.
The system says "Phone-
book downloaded" but my
SYNC 3 phonebook is
empty or is missing
contacts. If the missing contacts are stored on your SIM card, move them to
your cell phone's memory.
You must switch on your cell phone and the automatic phonebook
download feature on SYNC 3.
Check your cell phone's compatibility.
This is a cell phone-dependent feature.
I am having trouble
connecting my cell phone
to SYNC 3. Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction. Try deleting your device from SYNC 3 and deleting SYNC from your
device, then trying again.
Always check the security and auto accept prompt settings relative
to the SYNC 3 Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-dependent feature.
Text messaging is not
working on SYNC 3. Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Facebook Messenger are not
supported.
Your cell phone must support downloading text messages through
Bluetooth to receive incoming text messages.
This is a cell phone-dependent feature.
Audible text messages do
not work on my cell phone. Because each cell phone is different, refer to your device's manual
for the specific cell phone you are pairing. In fact, there can be
differences between cell phones due to brand, model, service provider
and software version.
This is a cell phone limitation. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and your
vehicle's USB port.
Make sure that the device does not have an auto-install program or
active security settings.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then connect it back to SYNC 3.
This is a device limitation.
When I connect my device,
I sometimes do not hear
any sound. To listen to Apple devices through USB, select AirPlay from the devices
Control Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlay
from the devices Control Center, then select SYNC. Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connection.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don’t use
the default name unless it contains a unique
identifier, such as part of the MAC address.
Multiple Access points within range with the
same SSID.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

For maximum vehicle performance, keep the
following information in mind when adding
accessories, equipment, passengers and
luggage to your vehicle:
•
Do not exceed the total weight capacity
of the vehicle or of the front or rear axle
(GVWR or GAWR as indicated on the
Safety Compliance Certification label).
Consult an authorized dealer for specific
weight information.
• The Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulate the use of radio
transmitter-equipped mobile
communications systems, for example,
two-way radios, telephones and theft
alarms. Any such equipment should
comply with the Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulations, and an authorized dealer
should install this equipment. •
An authorized dealer should install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particular if
their manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized dealer add any
non-Lincoln electrical or electronic
accessories or components to your
vehicle, you may adversely affect battery
performance and durability. In addition,
you may also adversely affect the
performance of other electrical systems
in the vehicle.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH
LINCOLN PROTECT.
Lincoln Protect (U.S. Only)
Lincoln Protect means peace of mind. It’
s the
extended service plan backed by the Lincoln
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage.
Lincoln Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Lincoln Extended
Service Plan. With Lincoln Protect you
minimize your risk for unexpected repair bills
and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four core Lincoln Protect plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive
coverage. With over 1,000 covered
components, this plan is so complete it’ s
probably easier to list what’ s not covered.2.
ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Extended Service Plans are honored
by all authorized Lincoln dealers in the U.S.,
Canada and Mexico.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for the
day. Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage and other transportation.
Transferable Coverage
If you sell your vehicle before your Lincoln
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Lincoln Protect

Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
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Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval to
help make sure your vehicle keeps running
great. Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioning hoses
Engine air filter
Suspension components for leaks or damage
Exhaust system
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Scheduled Maintenance

AWD
See: All-Wheel Drive...........................................179
B
Battery See: Changing the 12V Battery......................296
Blind Spot Information System.................223
Switching the System Off and On..................225
System Errors......................................................225
Using the System...............................................223
Bonnet Lock See: Opening and Closing the Hood............286
Booster Seats..................................................25 Types of Booster Seats.......................................26
Brake Fluid Check.......................................295
Brakes..............................................................184 General Information............................................184
Breaking-In.....................................................249
Bulb Specification Chart
..............................301
C
Cabin Air Filter................................................137
California Proposition 65................................11
Capacities and Specifications - 2.0L EcoBoost™...................................................350
Specifications.......................................................351 Capacities and Specifications - 2.3L
EcoBoost™....................................................356
Specifications......................................................357
Capacities and Specifications
...................344
Car Wash See: Cleaning the Exterior...............................306
Center Console.............................................155
Changing a Bulb...........................................300 Front Direction Indicator...................................301
High Intensity Discharge Headlamp.............300
LED Lamps............................................................301
License Plate Lamp.............................................301
Changing a Fuse..........................................283 Fuses.....................................................................283
Changing a Road Wheel.............................336 Dissimilar Spare Wheel and Tire Assembly
Information.......................................................337
Tire Change Procedure....................................
338
Changing the 12V Battery..........................296
Changing the Engine Air Filter.................303
Changing the Wiper Blades......................298 Front Wiper Blades............................................298
Rear Window Wiper Blade...............................299
Checking MyKey System Status.................60 MyKey Distance....................................................60
Number of Admin Keys........................................61
Number of MyKeys...............................................60
Checking the Wiper Blades.......................298 Child Restraint and Seatbelt
Maintenance..................................................38
Child Restraint Positioning
...........................28
Child Safety.......................................................17
General Information...............................................17
Child Safety Locks..........................................29 Left-Hand Side.......................................................30
Right-Hand Side....................................................30
Cleaning Leather Seats................................311
Cleaning Products
.......................................305
Cleaning the Alloy Wheels.........................312
Cleaning the Engine
....................................307
Cleaning the Exterior..................................306 Exterior Chrome Parts.......................................306
Exterior Plastic Parts..........................................307
Stripes or Graphics.............................................307
Underbody...........................................................307
Under Hood.........................................................307
Cleaning the Instrument Panel and Instrument Cluster Lens............................310
Cleaning the Interior....................................308 Cleaning Black Label or Presidential
Interior..............................................................309
Cleaning the Windows and Wiper Blades...........................................................308
Clearing All MyKeys.......................................60
Climate............................................................409
Climate Control..............................................133
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index

Climate Controlled Seats............................146
Cooled Seats........................................................147
Collision Warning System..........................230 Principle Of Operation......................................230
Coolant Check See: Engine Coolant Check.............................291
Crash Sensors and Airbag Indicator
..........49
Creating a MyKey...........................................59 Programming or Changing Configurable
Settings...............................................................60
Cross Traffic Alert
.........................................225
False Alerts..........................................................229
Switching the System Off and On..................229
System Errors......................................................229
System Lights, Messages and Audible
Alerts.................................................................228
System Limitations.............................................228
Using the System...............................................225
Cruise Control
.................................................80
Principle of Operation.......................................208
Type 1.......................................................................80
Type 2......................................................................80
Cruise control See: Using Cruise Control...............................208
Customer Assistance
..................................259 D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps...............................89 Type 1 - Conventional
(Non-Configurable)..........................................89
Type 2 - Configurable..........................................89
Direction Indicators.........................................91
Drive Control
.................................................233
LINCOLN DRIVE CONTROL............................233
Driver Alert
......................................................217
Using Driver Alert................................................217
Driver and Passenger Airbags
....................42
Children and Airbags...........................................43
Proper Driver and Front Passenger Seating
Adjustment.........................................................43
Driver Knee Airbag.........................................48
Driving Aids.....................................................217
Driving Hints
..................................................249
Driving Through Water...............................250
DRL See: Daytime Running Lamps...........................89
E
Economical Driving......................................249 Electric Parking Brake..................................185
Applying the electric parking brake...............185
Applying the electric parking brake when the
vehicle is moving............................................186
Battery With No Charge.....................................187
Releasing the electric parking brake.............186
Emission Control System
.............................170
On-Board Diagnostics (OBD-II).........................171
Readiness for Inspection/Maintenance (I/M)
Testing................................................................172
End User License Agreement
...................504
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................504
Engine Block Heater....................................160 Using the Engine Block Heater.......................160
Engine Coolant Check.................................291 Adding Engine Coolant....................................293
Checking the Engine Coolant..........................
291
Recycled Engine Coolant.................................293
Severe Climates.................................................293
What You Should Know About Fail-Safe Cooling.............................................................294
Engine Immobilizer See: Passive Anti-Theft System........................75
Engine Oil Check.........................................290 Adding Engine Oil..............................................290
Engine Oil Dipstick......................................290
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index