USB LINCOLN MKC 2019 Owner's Manual

Cell phone issues
Possible solutionPossible causeIssue
Text messages from WhatsApp and Facebook Messenger are notsupported.
Your cell phone must support downloading text messages throughBluetooth to receive incoming text messages.This is a cell phone-dependent feature.
Audible text messages donot work on my cell phone.Because each cell phone is different, refer to your device's manualfor the specific cell phone you are pairing. In fact, there can bedifferences between cell phones due to brand, model, service providerand software version.
This is a cell phone limitation.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.I am having troubleconnecting my device.
Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and yourvehicle's USB port.
Make sure that the device does not have an auto-install program oractive security settings.
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SYNC™ 3

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during veryhot or cold temperatures.This is a device limitation.SYNC 3 does not recog-nize my device when I startmy vehicle.
Make sure you connect the device to SYNC 3 and that you havestarted the media player on your device.
This is a device-dependent feature.Bluetooth audio does notstream.The device is not connected.
Make sure that all song details are populated.Your music files may not contain thecorrect artist, song title, album or genreinformation.
SYNC 3 does not recog-nize music that is on mydevice.
Try replacing the corrupt file with a new version.The file may be corrupted.
Some devices require you to change the USB settings from massstorage to media transfer protocol class.The song may have copyright protectionthat does not allow it to play.
Convert the file to a supported format. See Entertainment (page 406).The file format is not supported by SYNC3.
Update media index. See Settings (page 445).The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
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SYNC™ 3

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then connect it back to SYNC 3.
This is a device limitation.When I connect my device,I sometimes do not hearany sound.
To listen to Apple devices through USB, select AirPlay from the devicesControl Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlayfrom the devices Control Center, then select SYNC.
Wi-Fi Issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connection.
Check for a poor Wi-Fi signal.Weak signal.
Use a unique name for your SSID, don’t usethe default name unless it contains a uniqueidentifier, such as part of the MAC address.
Multiple Access points within range with thesame SSID.
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SYNC™ 3

AppLink issues
Possible solution(s)Possible cause(s)Issue
Make sure you have a compatible smartphone;an Android with OS 2.3 or higher or an iPhone3GS or newer with iOS 5.0 or higher. Addition-ally, make sure you pair and connect yourphone to SYNC 3 in order to find AppLink-capable apps on your device. iPhone usersmust also connect to a USB port with an AppleUSB cable.
You did not connect an Applink Compatiblephone to SYNC 3.
AppLink Mobile Applications: When I select"Find Mobile Apps," SYNC 3 does not find anyapplications.
Make sure you have downloaded and installedthe latest version of the app from your phone'sapp store. Make sure the app is running onyour phone. Some apps require you to registeror login to the app on the phone before usingthem with AppLink. Also, some may have a"Ford SYNC" setting, so check the app'ssettings menu on the phone.
AppLink-enabled apps are not installed andrunning on your mobile device.My phone is connected, but I still cannot findany apps.
Closing and restarting apps may help SYNC3 find the application if you cannot discover itinside the vehicle. On an Android device, ifapps have an 'Exit' or 'Quit' option, then selectit and restart the app. If the app does not havethat option, select the phone's settings menu
Sometimes apps do not properly close andre-open their connection to SYNC 3, overignition cycles, for example.
My phone is connected, my app(s) are running,but I still cannot find any apps.
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SYNC™ 3

AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable from the phone, wait amoment, and plug the USB cable back in tothe phone. After a few seconds, the appshould appear in SYNC 3's Mobile Apps Menu.If not, "Force Close" the application and restartit.
You may need to reset the USB connectionto SYNC 3.
My iPhone is connected, my app is running, Irestarted the app but I still cannot find it onSYNC 3.
Increase the Bluetooth volume of the deviceby using the device's volume control buttonswhich are most often found on the side of thedevice.
The Bluetooth volume on the phone may below.
I have an Android phone. I found and startedmy media app on SYNC 3, but there is nosound or the sound is very low.
Force close or uninstall the apps you do notwant SYNC 3 to find. If the app has a "FordSYNC" setting, disable that setting in the app'ssettings menu on the phone.
Some Android devices have a limited numberof Bluetooth ports that apps can use toconnect. If you have more AppLink apps onyour phone than the number of availableBluetooth ports, you will not see all of yourapps listed in the SYNC 3 mobile apps menu.
I can only see some of the AppLink appsrunning on my phone listed in the SYNC 3Mobile Apps Menu.
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SYNC™ 3

Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciation rules of the selectedlanguage to the names stored on your media player or USB flashdrive. It is able to make some exceptions for very popular artist names(for example, U2) such that you can always use the English pronunci-ation for these artists.
You may be saying the foreign namesusing the currently selected language forSYNC 3.
The SYNC 3 voice controlsystem is having troublerecognizing foreign tracks,artists, albums, genres andplaylist names from mymedia player or USB flashdrive.
SYNC 3 uses a synthetically generated voice rather than pre-recordedhuman voice.
SYNC 3 uses text-to-speech voice prompttechnology.
The system generatesvoice prompts and thepronunciation of somewords may not be accuratefor my language.
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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SYNC™ 3

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restorefunctionality and will not erase any information previously stored in the system (such as paired devices, phonebook, call history, textmessages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holding the RadioPower button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may thenresume using the SYNC 3 system.
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SYNC™ 3

Power......................................................................134Recirculated Air....................................................133Right-hand Temperature Control.....................133
Automatic High Beam Control.....................91Automatic High Beam Indicator........................92Switching the System On and Off....................92
Automatic Transmission...............................177Automatic Transmission AdaptiveLearning............................................................182Brake-Shift Interlock Override..........................181If Your Vehicle Gets Stuck In Mud orSnow..................................................................182Push Button Shift Transmission........................177SelectShift Automatic™ Transmission.............179
Automatic Transmission FluidCheck...........................................................296Auto-Start-Stop..............................................163Disabling Auto-Start-Stop..................................164Enabling Auto-Start-Stop...................................163
Autowipers.......................................................85Autowipers Settings.............................................85
Auxiliary Power Points.................................154110 Volt AC Power Point.....................................15412 Volt DC Power Point......................................154USB Port and Power Point Locations.............154
AWDSee: All-Wheel Drive...........................................183
B
BatterySee: Changing the 12V Battery.......................297
Blind Spot Information System.................226Switching the System Off and On..................228System Errors......................................................228Using the Blind Spot InformationSystem..............................................................227
BLISSee: Blind Spot Information System..............226
Body Styling Kits............................................314Bonnet LockSee: Opening and Closing the Hood............287
Booster Seats..................................................28Types of Booster Seats.......................................29
Brake Fluid Check.......................................296Brakes..............................................................188General Information............................................188
Breaking-In......................................................251Bulb Specification Chart.............................363
C
Cabin Air Filter...............................................136Capacities and Specifications - 2.0L.......350Alternative Engine Oil for Extremely ColdClimates...........................................................355
Specifications.......................................................351
Capacities and Specifications - 2.3L.......356Alternative Engine Oil for Extremely ColdClimates...........................................................362Specifications......................................................358
Capacities and Specifications...................344Car WashSee: Cleaning the Exterior...............................306
Catalytic Converter.......................................174On-Board Diagnostics (OBD-II)........................175Readiness for Inspection and Maintenance(I/M) Testing......................................................176
Center Console.............................................156Changing a Bulb............................................301Front Direction Indicator..................................302High Intensity Discharge Headlamp.............302LED Lamps...........................................................302License Plate Lamp...........................................302
Changing a Fuse..........................................284Fuses.....................................................................284
Changing a Road Wheel.............................336Dissimilar Spare Wheel and Tire AssemblyInformation.......................................................337Tire Change Procedure....................................338
Changing the 12V Battery..........................297Changing the Engine Air Filter.................302Changing the Wiper Blades......................299Front Wiper Blades............................................299
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Index

Apps.......................................................................420Bluetooth Stereo or USB...................................418CD (If equipped)...................................................417HD Radio™ Information (If Available)...............413SiriusXM® Satellite Radio (If Activated).........409Sources.................................................................408Supported Media Players, Formats andMetadata Information...................................420USB Ports.............................................................420
Environment......................................................17EPBSee: Electric Parking Brake..............................189
Essential Towing Checks............................248Before Towing a Trailer.....................................249Hitches..................................................................248Launching or Retrieving a Boat or PersonalWatercraft (PWC)............................................249Safety Chains......................................................248Trailer Brakes.......................................................248Trailer Lamps.......................................................248When Towing a Trailer.......................................249
Event Data RecordingSee: Data Recording.............................................10
Export Unique Options...................................16Exterior Mirrors................................................96Auto-Dimming Feature........................................98Auto-Folding Mirrors............................................97Blind Spot Monitor................................................99
Fold-Away Exterior Mirrors.................................97Heated Exterior Mirrors.......................................98Integrated Blind Spot Mirrors............................98Lincoln Welcome Mat..........................................98Memory Mirrors.....................................................98Power Exterior Mirrors.........................................96Signal Indicator Mirrors.......................................98
F
Fastening the Seatbelts................................35How to Extract Seatbelts in the RearOutermost Positions........................................38Seatbelt Locking Modes.....................................36Using a Sliding Clip..............................................36Using Seatbelts During Pregnancy..................36
Flat TireSee: Changing a Road Wheel.........................336
Floor Mats......................................................252Front Parking Aid..........................................199Front Passenger Sensing System...............47Fuel and Refueling........................................166Fuel Consumption.........................................172Advertised Capacity...........................................172Fuel Economy.......................................................172
Fuel Filler Funnel Location..........................167Fuel Filter........................................................297
Fuel Quality.....................................................166Choosing the Right Fuel....................................166
Fuel Shutoff...................................................255Fuses...............................................................268Fuse Specification Chart............................268Passenger Compartment Fuse Box...............275Power Distribution Box.....................................268Pre-Fuse Box.......................................................268Rear Cargo Fuse Box........................................280
G
Garage Door OpenerSee: Universal Garage Door Opener.............149
Gauges............................................................102Engine Coolant Temperature Gauge.............103Fuel Gauge...........................................................103Information Display.............................................103
GearboxSee: Transmission................................................177
General Information on RadioFrequencies..................................................55Intelligent Access.................................................55
General Maintenance Information...........487Multi-Point Inspection.......................................490Owner Checks and Services...........................488Protecting Your Investment..............................487Why Maintain Your Vehicle?.............................487
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Index

Tire Care..........................................................318Glossary of Tire Terminology...........................319Information About Uniform Tire QualityGrading..............................................................318Information Contained on the TireSidewall............................................................320Temperature A B C..............................................319Traction AA A B C................................................318Treadwear.............................................................318
Tire Pressure Monitoring System.............332Changing Tires With a Tire PressureMonitoring System.........................................333Understanding Your Tire Pressure MonitoringSystem .............................................................334
TiresSee: Wheels and Tires.......................................315
Towing a Trailer.............................................245Load Placement..................................................245
Towing the Vehicle on Four Wheels.......250Emergency Towing............................................250Recreational Towing..........................................250
Towing.............................................................245Traction Control.............................................195Principle of Operation........................................195
Trailer Sway Control....................................246Transmission Code Designation..............349Transmission...................................................177Transporting the Vehicle............................258
Type Approvals.............................................554Radio Frequency Certification Logos for BlindSpot Information System.............................562Radio Frequency Certification Logos for MidRange Radar....................................................557Radio Frequency Certification Logos forPassive Anti-Theft System...........................558Radio Frequency Certification Logos for RadioTransceiver Module......................................560Radio Frequency Certification Logos for SYNC3.........................................................................563Radio Frequency Certification Logos for TirePressure Monitoring Sensor(s)...................554Radio Frequency Certification Logos forWireless Charging.........................................563
U
Under Hood Overview................................288Unique Driving Characteristics..................163Universal Garage Door Opener................149HomeLink Wireless Control System...............149
USB Port..........................................................376Using Adaptive Cruise Control...................211Automatic Cancellation......................................214Blocked Sensor...................................................216Canceling the Set Speed..................................214Changing the Set Speed...................................214
Detection Issues..................................................215Following a Vehicle.............................................212Hilly Condition Usage........................................215Overriding the Set Speed.................................214Resuming the Set Speed...................................214Setting the Adaptive Cruise Speed................212Setting the Gap Distance..................................213Switching Adaptive Cruise Control Off..........215Switching Adaptive Cruise Control On..........212Switching to Normal Cruise Control...............218System Not Available.........................................216
Using All-Wheel Drive..................................183Driving in Special Conditions With All-WheelDrive...................................................................183
Using Cruise Control....................................210Switching Cruise Control Off.............................211Switching Cruise Control On............................210
Using MyKey With Remote StartSystems..........................................................63Using Snow Chains.......................................331Using Stability Control..................................197Using Traction Control.................................195Switching the System Off..................................195System Indicator Lights and Messages.........195Using a Switch.....................................................195Using the Information Display Controls........195
Using Voice Recognition............................396Audio Voice Commands...................................398
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Index