phone LINCOLN MKT 2011 SYNC Supplement Manual

USING PHONE FEATURES WITH YOUR MOBILE MEDIA SYSTEM
While SYNChas a variety of features, many of them are dependent on
your phone’s functionality. To ensure that you have a compatible phone
or to check which features are compatible with SYNC, please check
your phone’s user guide and also visit www.SyncMyRide.com.
Hands-free calling is one of the main features of SYNC. SYNCworks in
conjunction with yourBluetoothenabled cellular phone and your system
to offer many options. To access:
1. Press the PHONE hard button.
2. On the phone screen you can
choose from:
•SEND:Press to receive an
incoming call, make an outgoing
call, or to redial.
•END:Press to end or ignore a
call.
•PRIVACY MODE:Press to
activate privacy mode. During an
active phone call with SYNC, you can choose to transfer the call to
yourBluetoothenabled cellular phone for a private conversation.
Note:This is a phone dependent feature.
•HOLD CALL:Press to put an active call on hold to have a private
conversation within your vehicle cabin. Press again to take off hold.
Note:This is a phone dependent feature.
•JOIN CALLS:Press to join two active calls.
Note:This is a phone dependent feature.
•Digit entry:Press the numbers to manually enter a phone number to
call.
•Signal/battery strength and roaming status
Note:This is a phone dependent feature.
•
: Press to see additional numbers or information (if available).
•
: ThisBluetoothicon illuminates when aBluetoothenabled phone
is connected to SYNC.
SYNCphone features (if equipped)
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SAVING A CONTACT OR A PHONE NUMBER AS A QUICK DIAL
After you have connected yourBluetoothenabled cellular phone and
downloaded your phone book/call history, SYNCallows you to save 10
frequently called numbers for quick access.
1. Press the PHONE hard button on the mobile media system.
2. Select the ‘Phone Book’ or ‘Call
History’ tab.
3. Select the phone number or the
contact you wish to save to the
Quick Dial screen.
4. Press ‘Save’.
5. Select the Quick Dial location in
which you wish to store the contact.
6. Press ‘Set/Replace’ at the bottom
of the screen to save the contact’s
number to the chosen Quick Dial
location.
The system will confirm when the
number of the contact is
successfully stored.
USING THE PHONE BOOK FEATURE
Note:This is a speed dependent feature. The vehicle must be moving
less than 3 mph (5 km/h) to use this feature.
SYNCenables you to view the contacts downloaded from your
Bluetoothenabled cellular phone. To access:
1. Press the PHONE hard button.
SYNCphone features (if equipped)
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2. Select the ‘Phonebook’ tab to
access the phone numbers of the
contacts downloaded from your
Bluetoothenabled cellular phone.
Note:SYNCwill categorize your
contacts alphabetically in the Quick
Sort buttons on the right of the
screen. The buttons will be
highlighted if there are contacts
stored in that category. Press the
highlighted category to access those listings.
For your safety, while you are driving, SYNClimits the number of
viewable contacts. However, all contacts are always available through
voice commands.
Note:If supported by your phone, SYNCwill assign location icons for
the numbers (i.e., cellular number, home number, work number).
USING YOUR CALL HISTORY
If yourBluetoothenabled cellular phone supports phone book/call
history downloads viaBluetooth,SYNCwill provide these numbers
sorted in the CALL HISTORY tab. If yourBluetoothenabled cellular
phone does NOT support phone book/call history downloads via
Bluetooth,then SYNCwill log all calls made through SYNCin the
CALL HISTORY tab.
1. Press the PHONE hard button.
2. Select the ‘Call History’ tab which
allows you to have quick access to
recent call activity.
Press OUTGOING to view your outgoing calls.
Press INCOMING to view your incoming calls.
Press MISSED to view your missed calls.
SYNCphone features (if equipped)
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SYSTEM SETTINGS
SYNCallows you to connect, add, delete or set specified phones as a
favorite as well as change advanced settings.
To access:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab and then
choose the desired device.
You can now choose from the
following options:
Connect
Add
Delete
Set as Fav (Favorite)
Advanced
Please refer to the following sections for more information on these
features.
Adding a new phone to SYNC
Note:This is a speed dependent feature. For your safety, this procedure
cannot be completed if the vehicle is traveling at speeds faster than
3 mph (5 km/h).
Note:SYNCcan store up to 12 previously paired phones.
This feature allows you to add (pair) a newBluetoothenabled phone to
SYNC. To access:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Add’.
SYNCphone features (if equipped)
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4. When prompted on your phone’s display, enter the PIN provided by
SYNC.
Depending on your phone’s capability, you may be prompted with
additional options from your phone or SYNCsuch as downloading the
phone book/call history and setting a favorite.
Connecting a previously paired phone to SYNC
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select the desired device.
4. Select ‘Connect’.
SYNCwill confirm it is connecting
to the selected phone.
Note:When SYNCconnects the newly selected phone, it will
disconnect any previously connected phone.
Deleting a phone from SYNC
This feature allows you to delete a previously paired phone from SYNC.
Note:Deleting your phone will remove all information relevant to that
phone such as phone book/call history, text messages, etc.
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select the desired phone.
4. Press ‘Delete’. The system will
ask you to confirm.
SYNCphone features (if equipped)
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Setting a phone as your favorite
SYNCallows you to set a phone as your favorite. This will then be the
primary phone that SYNCreconnects to after each ignition cycle. To
access:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select the desired device.
4. Press ‘Set as Fav’.
Note:The star icon (
) will
appear to the left of the currently
selected favorite (primary) phone
and a double arrow icon (
) will
appear to signify which phone is
currently connected.
Advanced settings
SYNCallows you to change many Advanced Settings.
To access:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab.
3. Select ‘Advanced’.
SYNCphone features (if equipped)
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4. Scroll using/on the
screen to cycle through the
following options:
•Bluetooth On/Off
•911 Assist™(if equipped)
•Vehicle Health Report(if equipped, U.S. only)
•Incoming Call Ringer
•Text Message Notification
•Automatic Download On/Off
•Modify Phonebook
•Provider
•Candidate Lists
•Factory Defaults
•Master Reset
•Install
•System Information
Turning Bluetooth on/off
TurningBluetoothOFF will turn off access to all features to all SYNC
Bluetoothrelated features (i.e., text messaging, hands-free calling,
Bluetoothmedia streaming). Any incoming text or phone messages will
go into their respective missed folders.
To access:
1. Press the PHONE hard button.
SYNCphone features (if equipped)
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2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
4. Select ‘Bluetooth On/Off’.
5. Select ‘On’ or ‘Off’.
911 Assist™ (if equipped)
For 911 Assist™ to function properly, the vehicle must have
battery power after the crash, the cell phone must be previously
paired, connected to SYNC, and continue to function properly
with the ability to make and maintain a 911 call initiated by
SYNC, and the 911 Assist™ feature must be previously enabled
(set to ON).
SYNCphone features (if equipped)
20SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
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WARNING:Do not wait for 911 Assist™ to initiate an
emergency call if you are capable yourself. Dial emergency
services immediately to avoid delayed response time, which could
increase the risk of serious injury or death after a crash. If you do not
hear 911 Assist™ within 5 seconds after the crash, the system or
phone may be damaged or non-functional.
The cell phone or 911 Assist™ hardware may become damaged in
a crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, every cell phone operates differently. While SYNC
911 Assist™ works with most cell phones, some phones may have
trouble using this feature. Finally, not all crashes deploy an
airbag or, in certain vehicles, activate the fuel pump shut-off
which are the criteria to initiate 911 Assist™.
Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see theSeating and Safety Restraintschapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check theRoadside Emergencychapter in your Owner’s Guide. If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-offSwitch”,
it will not trigger 911 Assist™.
WARNING:Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist™ from functioning
properly.
911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON) by you, 911 Assist™ may, through any paired and
connected cell phone, disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag
or, in certain vehicles, the activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist™ may also be capable
of electronically or verbally disclosing to 911 operators the
vehicle location, and/or other details about the vehicle or crash to
SYNCphone features (if equipped)
21SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
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assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, SYNCis designed to assist
occupants in attempting to contact emergency services by dialing 911
through the occupant’s paired and connectedBluetoothenabled cellular
phone. In the event that a connected cellular phone is damaged or loses
connection to SYNC, SYNCwill search for and connect to any
available, previously paired cell phone and attempt to place the call to
911. Before initiating the call, SYNC provides a short window of time
(approximately 10 seconds) that allows the driver or passenger to decide
whether to cancel the call by pressing and holding
on the steering
wheel controls. Before initiating the 911 call for the occupants, SYNC
will say the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call by pressing
will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
SYNCphone features (if equipped)
22SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)