ECU LINCOLN MKT 2019 Owner's Guide

vehicle and reimburse the buyer in anamount equal to the actual price paid orpayable by the consumer (less a reasonableallowance for consumer use). The consumerhas the right to choose whether to receivea refund or replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has had areasonable number of attempts to conformthe vehicle to its applicable expresswarranties if, within the first 18 months ofownership of a new vehicle or the first18,000 mi (29,000 km), whichever occursfirst:
1. Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2. Four or more repair attempts are madeon the same nonconformity (a defect orcondition that substantially impairs theuse, value or safety of the vehicle) OR
3.The vehicle is out of service for repair ofnonconformities for a total of more than30 calendar days (not necessarily all atone time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of the needfor the repair of the nonconformity at thefollowing address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferred byCalifornia Civil Code Section 1793.22(b). Youare also required to use BBB AUTO LINEbefore exercising rights or seeking remediescreated by the Federal Magnuson-MossWarranty Act, 15 U.S.C. sec. 2301 et seq. Ifyou choose to seek redress by pursuingrights and remedies not created by CaliforniaCivil Code Section 1793.22(b) or theMagnuson-Moss Warranty Act, resort to BBBAUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford MotorCompany and to your dealer. If a warrantyconcern has not been resolved using thethree-step procedure outlined earlier in thischapter in the Getting the Services you needsection, you may be eligible to participate inthe BBB AUTO LINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration. Duringmediation, a representative of the BBB willcontact both you and Ford Motor Companyto explore options for settlement of the claim.If an agreement is not reached duringmediation or you do not want to participatein mediation, and if your claim is eligible, youmay participate in the arbitration process. Anarbitration hearing will be scheduled so thatyou can present your case in an informalsetting before an impartial person. Thearbitrator will consider the testimonyprovided and make a decision after thehearing.
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Customer Assistance

E-mailFaxPhoneCustomer Relationship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean and Central America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441066
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cell phone usersin Saudi800850078
[email protected]/AN/ANorth Africa
[email protected]/A+1-800-841-3673Puerto Rico and U.S. Virgin Islands
[email protected]/A+1-313-594-4857Sub-Saharan Africa
[email protected] [email protected]/A+82-02-1600-6003South Korea
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Customer Assistance

If you buy your vehicle in North America andthen relocate to any of the above locations,register your vehicle identification number(VIN) and new address with Ford GlobalTrade Services by emailing,[email protected].
If you are in another foreign country, contactthe nearest authorized dealer. In the eventyour inquiry is unresolved, communicate yourconcern with the dealership’s Sales Manager,Service Manager or Customer RelationsManager. If you require additional assistanceor clarification, please contact the respectiveCustomer Relationship Center as previouslylisted.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached bytheir website:
www.helminc.com
(Items in this catalog may be purchased bycredit card, check or money order.)
Obtaining a French Owner’s Manual
French Owner’s Manual can be obtainedfrom your authorized dealer or by contactingHelm, Incorporated using the contactinformation listed previously in this section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has adefect which could cause a crash orcould cause injury or death, you shouldimmediately inform the NationalHighway Traffic Safety Administration(NHTSA) in addition to notifying FordMotor Company.
If NHTSA receives similar complaints, itmay open an investigation, and if it findsthat a safety defect exists in a group ofvehicles, it may order a recall and
remedy campaign. However, NHTSAcannot become involved in individualproblems between you, your dealer, orFord Motor Company.
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Customer AssistanceE142557

To contact NHTSA, you may call theVehicle Safety Hotline toll-free at1-888-327-4236 (TTY: 1-800-424-9153);go to http://www.safercar.gov; or writeto:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other informationabout motor vehicle safety fromhttp://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defectwhich could cause a crash or could causeinjury or death, you should immediatelyinform Transport Canada and Ford ofCanada.
Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (English)Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-automobiles.html (French)Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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Customer Assistance

2. Remove the cap and dipstick and wipeit with a clean, lint-free cloth.
3. Add fluid that meets the Fordspecifications. See Capacities andSpecifications (page 349). Pour the fluiddirectly into the automatic transmissionfluid cap and dipstick hole.
4.Replace the cap and dipstick and removeit again to check the fluid level.
5.Make sure that the fluid level is betweenthe MIN and the MAX marks.
6.Replace the automatic transmission fluidcap and dipstick. Turn it clockwise untilyou feel a strong resistance.
*Vehicles With Turbocharged Engines
WARNING: Do not start the enginewith the air filter removed. This can causedamage not covered by the vehicleWarranty and can result in serious injury.
1. Loosen the clamp holding the air filterassembly to the rubber hose.
2. Remove the air filter assembly securingbolts.
3. Lift the air filter assembly to disengagethe locating pins.
4.Rotate the air filter assembly slightly in acounterclockwise direction.
5. Check the transmission fluid level.
6. Install the air filter assembly in reverseorder. Tighten the air filter assemblysecuring bolts until you feel a strongresistance.
BRAKE FLUID CHECK
WARNING: Do not use any fluid otherthan the recommended brake fluid as thiswill reduce brake efficiency. Use ofincorrect fluid could result in the loss ofvehicle control, serious personal injury ordeath.
WARNING: Only use brake fluid froma sealed container. Contamination with dirt,water, petroleum products or othermaterials may result in brake systemdamage or failure. Failure to adhere to thiswarning could result in the loss of vehiclecontrol, serious personal injury or death.
WARNING: Do not allow the fluid totouch your skin or eyes. If this happens,rinse the affected areas immediately withplenty of water and contact your physician.
WARNING: A fluid level between theMAX and MIN lines is within the normaloperating range and there is no need toadd fluid. A fluid level not in the normaloperating range could compromise theperformance of the system. Have yourvehicle checked immediately.
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Maintenance

REMOVING A HEADLAMP
To gain access to the headlamp securingbolts and to remove the headlamp assembly,you must first remove the front fascia andfront bumper assemblies. We recommendyou see an authorized dealer.
CHANGING A BULB
WARNING: Switch the lamps and theignition off. Failure to do so could result inserious personal injury.
WARNING: Bulbs can become hot.Let the bulb cool down before removingit. Failure to do so could result in personalinjury.
Use the correct specification bulb. See BulbSpecification Chart (page 362).
Install in the reverse order unless otherwisestated.
High Intensity Discharge Headlamp
These lamps operate at a high voltage. Seean authorized dealer if they fail.
Front Fog Lamp
1. Switch all of the lamps and the ignitionoff.
2. Use suitable tools, for example ascrewdriver and a socket wrench toremove the four screws from the wheelarch liner.
3. You can now carefully reposition thewheel arch liner to allow access to thefront fog lamp bulb and electricalconnector.
4. Disconnect the electrical connector.
5. Turn the bulb holder counterclockwiseand remove it.
Note:You cannot separate the bulb fromthe bulb holder.
Note:Do not touch the bulb glass.
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MaintenanceE220461 E174588

Front Direction Indicator Lamp
If a front direction indicator lamp fails, seean authorized dealer.
LED Lamps
LED lamps are not serviceable items. Seean authorized dealer if they fail.
The following lamps are LED:
•Side direction indicators.
•Approach lamp.
•Brake and rear lamps.
•Rear direction indicators.
•Rear side marker lamps.
•Reversing lamps.
•Central high mounted brake lamp.
•Front side marker lamps.
•Front parking lamps.
License Plate Lamp
1. Switch all of the lamps and the ignitionoff.
2.Remove the screws that secure the lensto the lamp housing.
3. Remove the lamp lens.
4.Remove the bulb by pulling it straight out.
CHANGING THE ENGINE AIR
FILTER
WARNING: To reduce the risk ofvehicle damage and personal burn injuries,do not start your engine with the aircleaner removed and do not remove itwhile the engine is running.
When changing the engine air filter, do notallow debris or foreign material to enter theair induction system. Engine components aresusceptible to damage not covered by thevehicle Warranty.
Change the air filter element at the correctinterval. See Scheduled Maintenance (page479).
Incorrect component use can cause damagenot covered by the vehicle Warranty. SeeMotorcraft Parts (page 345).
To replace the air filter element do thefollowing:
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MaintenanceE2206171
2
3

1.Remove the clips that secure the air filterhousing cover.
2. Carefully lift the air filter housing cover.
3.Remove the air filter element from the airfilter housing.
4. Wipe any dirt or debris from the air filterhousing and cover to make sure no dirtgets in the engine and that you have agood seal.
5.Install a new air filter element. Be carefulnot to crimp the filter element edgesbetween the air filter housing and cover. This could cause filter damage and allowunfiltered air to enter the engine if it isnot properly seated.
6. Install the air filter housing cover.
7. Engage the clips to secure the air filterhousing cover to the air filter housing.
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MaintenanceE200522

USING SNOW CHAINS
WARNING: Snow tires must be thesame size, load index, and speed rating asthose originally provided by Ford. Use ofany tire or wheel not recommended byFord can affect the safety and performanceof your vehicle, which could result in anincreased risk of loss of vehicle control,vehicle rollover, personal injury, and death.Additionally, the use of non-recommendedtires and wheels could cause steering,suspension, axle, transfer case, or powertransfer unit failure. It is also stronglyadvised to follow the Ford recommendedtire inflation pressure found on the SafetyCompliance Certification Label (affixed toeither the door hinge pillar, door-latch post,or the door edge that meets the door-latchpost, next to the driver’s seating position),or Tire Label which is located on theB-Pillar or the edge of the driver door.Failure to follow the tire pressurerecommendations can cause uneventreadwear patterns and adversely affectthe way your vehicle handles.
Note:The suspension insulation andbumpers will help prevent vehicle damage.Do not remove these components from yourvehicle when using snow tires and chains.
The tires on your vehicle have all-weathertreads to provide traction in rain and snow.However, in some climates, you may needto use snow tires and cables. If you need touse cables, it is recommended that steelwheels (of the same size and specifications)be used, as cables may chip aluminumwheels.
Follow these guidelines when using snowtires and chains:
•If possible, avoid fully loading yourvehicle.
•Use only SAE Class S snow chains, snowcables or equivalent on the front axle forP235/55R19 equipped vehicles. The useof snow chains, snow cables or othertraction assist devices that are larger thanSAE Class S may cause damage to yourvehicle’s wheel house, suspension orbody.
•Do not install tire chains, cables, oroptional traction devices on the rear tires.This could cause damage to the vehicle’swheel house or body.
•Do not use tire chains, cables or optionaltraction devices with optional 255/45R20tires.
•Install cable chains securely, verifyingthat the cables do not touch any wiring,brake lines or fuel lines.
•Do not exceed 30 mph (48 km/h) withtire cables on your vehicle.
•Drive cautiously. If you hear the cablesrub or bang against your vehicle, stopand retighten the cables. If this does notwork, remove the cables to preventdamage to your vehicle.
•Remove the tire cables when they are nolonger needed. Do not use tire cables ondry roads.
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Wheels and Tires

The usage of a full-size dissimilar sparewheel and tire assembly can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with a camperbody.
•Driving vehicles with a load on the cargorack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assembly andseek service as soon as possible.
Tire Change Procedure
WARNING: When one of the frontwheels is off the ground, the transmissionalone will not prevent the vehicle frommoving or slipping off the jack, even if thetransmission is in park (P).
WARNING: To help prevent yourvehicle from moving when changing awheel, shift the transmission into park (P),set the parking brake and use anappropriate block or wheel chock tosecure the wheel diagonally opposite tothe wheel being changed. For example,when changing the front left wheel, placean appropriate block or wheel chock onthe right rear wheel.
WARNING: No person should placeany portion of their body under a vehiclethat is supported by a jack.
WARNING: Do not attempt to changea tire on the side of the vehicle close tomoving traffic. Pull far enough off the roadto avoid the danger of being hit whenoperating the jack or changing the wheel.
WARNING: Always use the jackprovided as original equipment with yourvehicle. If using a jack other than the oneprovided, make sure the jack capacity isadequate for the vehicle weight, includingany vehicle cargo or modifications. If youare unsure if the jack capacity is adequate,contact the authorized dealer.
Note:Passengers should not remain in yourvehicle when the vehicle is being jacked.
Note:Jack at the specified locations to avoiddamage to the vehicle.
Note:If your vehicle came equipped with anextra full size wheel and tire assembly(placed in the cargo area), be sure to storethe wheel and tire assembly outside of thevehicle after delivery (livery vehicles only).
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Wheels and Tires