Maintenance LINCOLN MKZ 2013 Owners Manual

Introduction
About This Manual..................................7
Symbols Glossary
....................................7
Data Recording........................................9
California Proposition 65
.....................11
Perchlorate...............................................12
Lincoln Credit
...........................................12
Replacement Parts Recommendation..............................12
Special Notices
.......................................13
Mobile Communications Equipment............................................13
Export Unique Options........................14
Child Safety
General Information.............................15
Child Seat Positioning
..........................17
Booster Seats
..........................................18
Installing Child Seats
............................21
Child Safety Locks................................29
Safety Belts
Principle of Operation..........................31
Fastening the Safety Belts................32
Safety Belt Height Adjustment.......36
Safety Belt Warning Lamp and Indicator Chime.................................37
Safety Belt Minder
................................38
Child Restraint and Safety Belt Maintenance......................................40
Personal Safety System ™
Personal Safety System ™
.................41Supplementary Restraints
System
Principle of Operation
.........................42
Driver and Passenger Airbags..........44
Knee Airbag............................................45
Front Passenger Sensing System..................................................45
Side Airbags
...........................................48
Side Curtain Airbags
............................49
Crash Sensors and Airbag Indicator................................................51
Airbag Disposal
......................................52
Keys and Remote Controls
General Information on Radio Frequencies........................................53
Remote Control
.....................................54
Replacing a Lost Key or Remote Control
..................................................57
MyKey®
Principle of Operation.........................58
Creating a MyKey..................................59
Clearing All MyKeys.............................59
Checking MyKey System Status...................................................60
Using MyKey With Remote Start Systems
...............................................60
MyKey Troubleshooting
.......................61
Locks
Locking and Unlocking.......................62
Keyless Entry..........................................68
Interior Luggage Compartment Release
.................................................70
1
Table of Contents

Essential Towing Checks.................229
Transporting the Vehicle...................231
Towing the Vehicle on Four
Wheels................................................232
Driving Hints
Breaking-In............................................235
Economical Driving
............................235
Driving Through Water.....................236
Floor Mats.............................................236
Roadside Emergencies
Roadside Assistance
........................238
Hazard Warning Flashers................239
Fuel Cut-Off Switch..........................239
Jump-Starting the Vehicle.............240
Customer Assistance
Getting the Services You Need......243
In California (U.S. Only)...................244
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................245
Utilizing the Mediation/Arbitration Program (Canada Only)..............247
Getting Assistance Outside the U.S. and Canada
......................................247
Ordering Additional Owner's Literature...........................................248
Reporting Safety Defects (U.S. Only)...................................................249
Reporting Safety Defects (Canada Only)...................................................250
Fuses
Changing a Fuse
..................................251
Fuse Specification Chart
.................252 Maintenance
General Information
..........................263
Opening and Closing the Hood.....264
Under Hood Overview - 2.0L EcoBoost™......................................265
Under Hood Overview - 3.7L..........266
Engine Oil Dipstick - 2.0L EcoBoost™.......................................267
Engine Oil Dipstick - 3.7L.................267
Engine Oil Check - 2.0L EcoBoost™/3.7L
............................267
Engine Coolant Check - 2.0L EcoBoost™/3.7L............................268
Automatic Transmission Fluid Check...................................................272
Brake Fluid Check
...............................276
Power Steering Fluid Check............276
Fuel Filter...............................................276
Washer Fluid Check
............................277
Changing the 12V Battery.................277
Checking the Wiper Blades
............279
Changing the Wiper Blades............279
Changing the Engine Air Filter - 2.0L EcoBoost™/3.7L............................280
Adjusting the Headlamps
................281
Removing a Headlamp
....................282
Changing a Bulb
.................................282
Bulb Specification Chart.................283
Vehicle Care
General Information
..........................284
Cleaning Products.............................284
Cleaning the Exterior........................284
Repairing Minor Paint Damage......285
Waxing...................................................285
Cleaning the Engine
..........................286
4
Table of Contents

Cleaning the Windows and Wiper
Blades................................................286
Cleaning the Interior
..........................287
Cleaning the Instrument Panel and Instrument Cluster Lens..............287
Cleaning Leather Seats...................288
Cleaning the Alloy Wheels.............289
Vehicle Storage
...................................289
Wheels and Tires
Temporary Mobility Kit.....................292
Tire Pressure Monitoring System...............................................298
Tire Care
................................................304
Using Snow Chains............................319
Changing a Road Wheel
...................319
Technical Specifications
.................324
Capacities and Specific- ations
Engine Specifications
.......................325
Motorcraft Parts.................................325
Vehicle Identification Number
.......327
Vehicle Certification Label..............328
Transmission Code Designation......................................328
Technical Specifications
.................329
Accessories
Accessories...........................................332
Ford Extended Service Plan (ESP)
Ford Extended Service Plan (ESP)..................................................334 MyLincoln Touch
™
General Information
..........................337
Settings...................................................351
Entertainment......................................361
Phone.....................................................385
Information...........................................392
Climate..................................................403
Navigation.............................................407
Appendices
End User License Agreement.........419
Scheduled Maintenance
Scheduled Maintenance
.................440
5
Table of Contents

PERCHLORATE
Certain components in your vehicle
such as airbag modules, safety belt
pretensioners and remote control
batteries may contain perchlorate
material. Special handling may apply
for service or vehicle end of life
disposal. For more information vist:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
LINCOLN CREDIT
Lincoln Automotive Financial Services
offers a full range of financing and
lease plans to help you acquire your
vehicle. If you have financed or leased
your vehicle through Lincoln
Automotive Financial Services, thank
you for your business.
For your convenience we offer a
number of ways to contact us, as well
as help manage your account.
Phone: 1-888-498-8801
For more information regarding
Lincoln Automotive Financial Services,
as well as access Account Manager,
please go to www.LincolnAFS.com. REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the
highest standards using quality parts.
We recommend that you demand the
use of genuine Ford and Motorcraft
parts whenever your vehicle requires
scheduled maintenance or repair. You
can clearly identify genuine Ford and
Motorcraft parts by looking for the
Ford, FoMoCo or Motorcraft branding
on the parts or their packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make
sure that your vehicle provides years
of service is to have it maintained in
line with our recommendations using
parts that conform to the
specifications detailed in this Owner
’s
Manual. Genuine Ford and Motorcraft
parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision
parts meet our stringent requirements
for fit, finish, structural integrity,
corrosion protection and dent
resistance. During vehicle
development we validate these parts
deliver the intended level of protection
as a whole system. A great way to
know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
12
Introduction

CHILD RESTRAINT AND
SAFETY BELT
MAINTENANCE
Inspect the vehicle safety belts and
child safety seat systems periodically
to make sure they work properly and
are not damaged. Inspect the vehicle
and child seat safety belts to make
sure there are no nicks, tears or cuts.
Replace if necessary. All vehicle safety
belt assemblies, including retractors,
buckles, front safety belt buckle
assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
back (if equipped), rear inflatable
safety belts (if equipped), child safety
seat LATCH and tether anchors, and
attaching hardware, should be
inspected after a collision. Read the
child restraint manufacturer's
instructions for additional inspection
and maintenance information specific
to the child restraint. Ford Motor
Company recommends that all safety
belt assemblies in use in vehicles
involved in a collision be replaced.
However, if the collision was minor
and an authorized dealer finds that
the belts do not show damage and
continue to operate properly, they do
not need to be replaced. Safety belt
assemblies not in use during a
collision should also be inspected and
replaced if either damage or improper
operation is noted.
Properly care for safety belts. See
Vehicle Care (page 284).
40
Safety Belts

The airbags inflate and deflate rapidly
upon activation. After airbag
deployment, it is normal to notice a
smoke-like, powdery residue or smell
the burnt propellant. This may consist
of cornstarch, talcum powder (to
lubricate the bag) or sodium
compounds (e.g., baking soda) that
result from the combustion process
that inflates the airbag. Small
amounts of sodium hydroxide may be
present which may irritate the skin
and eyes, but none of the residue is
toxic. While the system is designed to
help reduce serious injuries, contact
with a deploying airbag may also
cause abrasions or swelling.
Temporary hearing loss is also a
possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly
and with considerable force, there is
the risk of death or serious injuries
such as fractures, facial and eye
injuries or internal injuries, particularly
to occupants who are not properly
restrained or are otherwise out of
position at the time of airbag
deployment. Thus, it is extremely
important that occupants be properly
restrained as far away from the airbag
module as possible while maintaining
vehicle control.
Routine maintenance of the airbags
is not required.
SOS POST-CRASH ALERT
SYSTEM
The system flashes the turn signal
lamps and sounds the horn
(intermittently) in the event of a
serious impact that deploys an airbag
(front, side, side curtain or Safety
Canopy) or the safety belt
pretensioners.
The horn and lamps will turn off when:
•
the hazard control button is
pressed
• the panic button (if equipped) is
pressed on the remote entry
transmitter, or
• your vehicle runs out of power.
Spin out Detection
If a spinout is detected and the hazard
warning flashers come on, the
message Spinout Detected Hazards
Activated will appear on the
instrument cluster.
Once the hazard warning flashers
have been activated, they can be
turned off by:
• pressing the hazard warning
flasher button.
• pressing the remote control unlock
button.
• pressing the remote control panic
button.
• cycling the ignition on and off
twice.
43
Supplementary Restraints System

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment
to the front end of the vehicle
(including frame, bumper, front end
body structure and tow hooks) may
affect the performance of the airbag
system, increasing the risk of injury.
Do not modify the front end of the
vehicle. The vehicle has a collection of crash
and occupant sensors which provide
information to the Restraints Control
Module which deploys (activates) the
front safety belt pretensioners, driver
airbag, passenger airbag, knee
airbag(s), seat mounted side airbags,
and the side curtain airbags. Based on
the type of collision (frontal impact
or side impact), the restraints control
module will deploy the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above
safety devices plus the crash and
occupant sensors. The readiness of
the safety system is indicated by a
warning indicator light in the
instrument cluster or by a backup tone
if the warning light is not working.
Routine maintenance of the airbag is
not required.
A difficulty with the system is
indicated by one or more of the
following: · The readiness light will not
illuminate immediately after
the ignition is turned on.
• The readiness light will either flash
or stay lit.
• A series of five beeps will be heard.
The tone pattern will repeat
periodically until the problem, the
light or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an
authorized dealer immediately. Unless
serviced, the system may not function
properly in the event of a collision.
The safety belt pretensioners and the
front airbag supplemental restraint
system are designed to activate when
the vehicle sustains longitudinal
deceleration sufficient to cause the
restraints control module to deploy a
safety device.
The fact that the safety belt
pretensioners or front airbags did not
activate for both front seat occupants
in a collision does not mean that
something is wrong with the system.
Rather, it means the restraints control
module determined the accident
conditions (crash severity, belt usage,
etc.) were not appropriate to activate
these safety devices.
51
Supplementary Restraints System

Low Tire Pressure Warning
It will illuminate when your
tire pressure is low. If the
lamp remains on with the
engine running or when driving, check
your tire pressure as soon as possible.
It will also illuminate momentarily
when you switch the ignition on to
confirm the lamp is functional. If it
does not illuminate when you switch
the ignition on, or begins to flash at
any time, have the system checked by
your authorized dealer.
Low Washer Fluid It will illuminate when the
windshield washer fluid is
low.
Parking Lamps It will illuminate when you
switch the parking lamps on.
Powertrain Fault Illuminates when a
powertrain or an AWD fault
has been detected. Contact
your authorized dealer as soon as
possible. Service Engine Soon If the service engine soon
indicator light stays
illuminated after the engine
is started, it indicates that the On
Board Diagnostics system (OBD) has
detected a malfunction of the vehicle
emissions control system. Refer to On
board diagnostics (OBD) in the Fuel
and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control
System (page 161).
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a
moderate fashion (avoid heavy
acceleration and deceleration) and
have your vehicle serviced
immediately.
Note: Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter or other
vehicle components.
The service engine soon indicator light
illuminates when the ignition is first
turned on prior to engine start to
check the bulb and to indicate
whether the vehicle is ready for
Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light
will stay on until the engine is cranked,
then turn itself off if no malfunctions
are present. However, if after 15
seconds the service engine soon light
blinks eight times, it means that the
vehicle is not ready for I/M testing.
See
Emission Control System
(page 161).
98
Instrument Cluster E132353

Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off theengine. Check the oil level. If the warning stays on or
continues to come on with your engine running, contact your authorized dealer as soon as possible.
LOW Engine Oil Pres-
sure
Displayed when the engine oil life remaining is 10% orless. See Engine Oil Check (page 267).
Change Engine Oil
Soon
Displayed when the oil life left reaches 0%. See Engine Oil Check
(page 267).
Oil Change Required
Indicates the brake fluid level is low and the brake
system should be inspected immediately.
See Brake
Fluid Check (page 276).
Brake Fluid Level
LOW
Displays when the brake system needs servicing. Stopthe vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature isexcessively high.
Engine Coolant Over-
temperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level
Low
Displays when the engine has reduced power in orderto help reduce high coolant temperatures.
Power Reduced to
Lower Engine Temp
Displays to indicate that the vehicle is still in Transport
or Factory mode. This may not allow some features tooperate properly. See your authorized dealer.
Transport / Factory
Mode
Informs the driver that the powertrain needs servicedue to a powertrain malfunction.
See Manual
114
Information Displays

Both heated mirrors remove ice, mist
and fog when you switch on the
heated rear window.
CABIN AIR FILTER
Your vehicle is equipped with a cabin
air filter. It is located behind the glove
box.
The particulate filtration system
reduces the concentration of airborne
particles such as dust, spores and
pollen in the air supplied to the interior
of your vehicle.
Note:
To prevent foreign objects from
entering the system, make sure the
cabin air is in place at all times.
Running the system without a filter in
place could result in degradation or
damage to the system.
The particulate filtration system gives
you and your passengers the following
benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior
compartment cleanliness.
• It protects the climate control
components from particle
deposits.
Replace the filter at regular intervals.
See Scheduled Maintenance (page
440).
For additional cabin air filter
information, or to replace the filter,
see an authorized dealer. REMOTE START
The climate control system adjusts
the cabin temperature during remote
start.
You cannot adjust the system during
remote start operation. Turn the
ignition on to return the system to its
previous settings. You can now make
adjustments. You need to turn certain
vehicle-dependent features back on,
such as:
•
heated seats
• cooled seats
• heated steering wheel
• heated mirrors
• heated rear window.
You can adjust the settings using the
information display controls.
See
Information Displays (page 100).
Automatic Settings
You can set the climate control to
operate in AUTO mode through the
information display setting: Remote
Start > Climate Control > Heater-A/C
> Auto. The climate control system
automatically sets the interior
temperature to 72°F (22°C).
In hot weather, the system is set to
72°F (22°C). Cooled seats are set to
high (if available, and selected to
AUTO in the information display).
In moderate weather, the system
either heats or cools (based on
previous settings). The rear defroster,
heated mirrors and heated/cooled
seats do not automatically turn on.
129
Climate Control