maintenance LINCOLN MKZ 2014 User Guide

Both heated mirrors remove ice, mist
and fog when you switch on the
heated rear window.
CABIN AIR FILTER
Your vehicle is equipped with a cabin
air filter. It is located behind the glove
box.
The particulate filtration system
reduces the concentration of airborne
particles such as dust, spores and
pollen in the air supplied to the interior
of your vehicle.
Note:To prevent foreign objects from
entering the system, make sure the
cabin air is in place at all times.
Running the system without a filter in
place could result in degradation or
damage to the system.
The particulate filtration system gives
you and your passengers the following
benefits:
• It improves your driving comfort by reducing particle concentration.
• It improves the interior compartment cleanliness.
• It protects the climate control components from particle
deposits.
Replace the filter at regular intervals.
See Scheduled Maintenance (page
436).
For additional cabin air filter
information, or to replace the filter,
see an authorized dealer.
REMOTE START
The climate control system adjusts
the cabin temperature during remote
start.
You cannot adjust the system during
remote start operation. Turn the
ignition on to return the system to its
previous settings. You can now make
adjustments. You need to turn certain
vehicle-dependent features back on,
such as:
• heated seats
• cooled seats
• heated steering wheel
• heated mirrors
• heated rear window.
You can adjust the settings using the
information display controls. See
Information Displays (page 101).
Automatic Settings
You can set the climate control to
operate in AUTO mode through the
information display setting: Remote
Start > Climate Control > Heater-A/C
> Auto. The climate control system
automatically sets the interior
temperature to 72°F (22°C).
In hot weather, the system is set to
72°F (22°C). Cooled seats are set to
high (if available, and selected to
AUTO in the information display).
In moderate weather, the system
either heats or cools (based on
previous settings). The rear defroster,
heated mirrors and heated/cooled
seats do not automatically turn on.
131
Climate Control

Press the ventilated seat symbol to
cycle through the various cooling
settings and off. Cooler settings are
indicated by more indicator lights.
If the engine falls below 350 RPM
while the ventilated seats are on, the
feature will turn itself off and you will
need to reactivate it.
Heated and ventilated seat air
filter replacement (if
equipped)
Your vehicle is equipped with lifetime
air filters that are integrated with the
seats. Regular maintenance or
replacement is not needed.
REAR SEAT ARMREST
E144635
Fold the armrest down to use the
armrest and cupholder. To open the
storage lid, pull up on the latch
located between the cupholders.
Armrest pass-through
Note:Do not exceed 80 pounds (36
kilograms) of weight on the
pass-through door.
E152622
Release the latch, then pull down on
the door located in the back of the
armrest. You can store cargo of a
longer length such as skis or lumber.
142
Seats

EMISSION CONTROL
SYSTEM
WARNINGS
Do not park, idle, or drive your
vehicle in dry grass or other dry
ground cover. The emission system
heats up the engine compartment and
exhaust system, which can start a fire.
Exhaust leaks may result in entry
of harmful and potentially lethal
fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
dealer inspect your vehicle
immediately. Do not drive if you smell
exhaust fumes.
Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable
your vehicle to comply with applicable
exhaust emission standards. To make
sure that the catalytic converter and
other emission control components
continue to work properly:
To make sure that the catalytic
converter and other emission control
components continue to work
properly:
• Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your vehicle is moving, especially
at high speeds.
• Have the items listed in scheduled maintenance information
performed according to the
specified schedule. The scheduled maintenance items
listed in scheduled maintenance
information are essential to the life
and performance of your vehicle and
to its emissions system.
If you use parts other than Ford,
Motorcraft or Ford-authorized parts
for maintenance replacements, or for
service of components affecting
emission control, such non-Ford parts
should be the equivalent to genuine
Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning
light or the temperature warning light,
fluid leaks, strange odors, smoke or
loss of engine power could indicate
that the emission control system is
not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized
changes to your vehicle or engine. By
law, vehicle owners and anyone who
manufactures, repairs, services, sells,
leases, trades vehicles, or supervises
a fleet of vehicles are not permitted
to intentionally remove an emission
control device or prevent it from
working. Information about your
vehicle’s emission system is on the
Vehicle Emission Control Information
Decal located on or near the engine.
This decal also lists engine
displacement
164
Fuel and Refueling

Please consult your warranty
information for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle is equipped with an
on-board diagnostics system (OBD-II)
that monitors the engine’s emission
control system. This system protects
the environment by ensuring that your
vehicle continues to meet government
emission standards. The OBD-II
system also assists your authorized
dealer in properly servicing your
vehicle.
When the service engine
soon indicator illuminates,
the OBD-II system has
detected a malfunction. Temporary
malfunctions may cause the service
engine soon indicator to illuminate.
Examples of temporary malfunctions
are:
• the vehicle has run out of fuel—the engine may misfire or run poorly
• poor fuel quality or water in the fuel—the engine may misfire or run
poorly
• the fuel fill inlet may not have been properly closed See Refueling
(page 160).
• driving through deep water—the electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank
with good quality fuel, properly closing
the fuel fill inlet or letting the electrical
system dry out. After three driving
cycles without these or any other
temporary malfunctions present, the service engine soon indicator should
stay off the next time you start the
engine. A driving cycle consists of a
cold engine startup followed by mixed
city/highway driving. No additional
vehicle service is required.
If the service engine soon indicator
remains on, have your vehicle serviced
at the first available opportunity.
Although some malfunctions
detected by the OBD-II may not have
symptoms that are apparent,
continued driving with the service
engine soon indicator on can result in
increased emissions, lower fuel
economy, reduced engine and
transmission smoothness, and lead
to more costly repairs.
Readiness for
Inspection/Maintenance (I/M)
Testing
Some state/provincial and local
governments may have
Inspection/Maintenance (I/M)
programs to inspect the emission
control equipment on your vehicle.
Failure to pass this inspection could
prevent you from getting a vehicle
registration.
If the service engine soon
indicator is on or the bulb
does not work, you may need
to have the vehicle serviced. See
On-Board Diagnostics (OBD-II).
165
Fuel and Refueling

Note:Excessive tire slippage can
cause driveline damage.
AWD vehicles have advantages over
2WD vehicles in snow and ice but can
skid like any other vehicle.
Should you start to slide while driving
on snowy or icy roads, turn the
steering wheel in the direction of the
slide until you regain control.
Avoid sudden applications of power
and quick changes of direction on
snow and ice. Apply the accelerator
slowly and steadily when starting
from a full stop.
Avoid sudden braking as well.
Although an AWD vehicle may
accelerate better than a two-wheel
drive vehicle in snow and ice, it won’t
stop any faster, because as in other
vehicles, braking occurs at all four
wheels. Do not become overconfident
as to road conditions.
Make sure you allow sufficient
distance between you and other
vehicles for stopping. Drive slower
than usual and consider using one of
the lower gears. In emergency
stopping situations, apply the brake
steadily. Since your vehicle is
equipped with a four wheel (ABS), do
not “pump” the brakes. See Hints on
Driving With Anti-Lock Brakes
(page 180). for more information on
the operation of the anti-lock brake
system (ABS). Maintenance and Modifications
The suspension and steering systems
on your vehicle have been designed
and tested to provide predictable
performance whether loaded or
empty and durable load carrying
capability. For this reason, Ford Motor
Company strongly recommends that
you do not make modifications such
as adding or removing parts (such as
lowering kits or stabilizer bars) or by
using replacement parts not
equivalent to the original factory
equipment.
Any modifications to a vehicle that
raise the center of gravity can make it
more likely the vehicle will rollover as
a result of a loss of control. Ford Motor
Company recommends that caution
be used with any vehicle equipped
with a high load or device (such as
ladder or luggage racks).
Failure to maintain your vehicle
properly may void the warranty,
increase your repair cost, reduce
vehicle performance and operational
capabilities and adversely affect driver
and passenger safety. Frequent
inspection of vehicle chassis
components is recommended if the
vehicle is subjected to off-highway
usage.
178
All-Wheel Drive (If Equipped)

ESSENTIAL TOWING
CHECKS
Follow these guidelines for safe
towing:
• Do not tow a trailer until you driveyour vehicle at least 1000 miles
(1600 kilometers).
• Consult your local motor vehicle laws for towing a trailer.
• See the instructions included with towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if you tow a trailer. See
your scheduled maintenance
information.
• If you use a rental trailer, follow the instructions the rental agency gives
you.
You can find information on load
specification terms found on the tire
label and Safety Compliance label as
well as instructions on calculating
your vehicle's load in the Load
Carrying chapter. See Load Limit
(page 224).
Remember to account for the trailer
tongue weight as part of your vehicle
load when calculating the total
vehicle weight.
Hitches
Do not use a hitch that either clamps
onto the bumper or attaches to the
axle. Distribute the trailer load so 10-15%
of the total trailer weight is on the
tongue.
Safety Chains
Note:
Never attach safety chains to
the bumper.
Always connect the safety chains to
the hook retainers of your vehicle
hitch.
To connect the safety chains, cross
them under the trailer tongue and
allow enough slack for turning tight
corners. Do not allow the chains to
drag on the ground.
Trailer Brakes
WARNING
Do not connect a trailer's
hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase.
Electric brakes and manual,
automatic or surge-type trailer brakes
are safe if you install them properly
and adjust them to the
manufacturer's specifications. The
trailer brakes must meet local and
federal regulations.
The rating for the tow vehicle's
braking system operation is at the
gross vehicle weight rating, not the
gross combined weight rating.
234
Towing

Note:Reconnect the wiring to the
trailer after removing the trailer from
the water.
When backing down a ramp during
boat launching or retrieval:
• Do not allow the static water level to rise above the bottom edge of
the rear bumper.
• Do not allow waves to break higher than 6 inches (15 centimeters)
above the bottom edge of the rear
bumper.
Exceeding these limits may allow
water to enter vehicle components:
• Causing internal damage to the components.
• Affecting driveability, emissions, and reliability.
Any time the rear axle submerges in
water, replace the rear axle lubricant.
Water may contaminate the rear axle
lubricant, which is not a normal
maintenance inspection item unless
there is a possibility of a leak or other
axle repair is required.TRANSPORTING THE
VEHICLE
E143886
If you need to have your vehicle
towed, contact a professional towing
service or, if you are a member of a
roadside assistance program, your
roadside assistance service provider.
We recommend the use of a wheel lift
and dollies or flatbed equipment to
tow your vehicle. Do not tow with a
slingbelt. Ford Motor Company has
not approved a slingbelt towing
procedure. Vehicle damage may occur
if towed incorrectly, or by any other
means.
236
Towing

BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your
vehicle may exhibit some unusual
driving characteristics.
Avoid driving too fast during the first
1000 miles (1600 kilometers). Vary
your speed frequently and change up
through the gears early. Do not labor
the engine.
Do not tow during the first 1000 miles
(1600 kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several
things such as how you drive, the
conditions you drive under and how
you maintain your vehicle.
There are some things to keep in mind
that may improve your fuel economy:
• Accelerate and slow down in asmooth, moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may eliminate the need to stop.
• Combine errands and minimize stop-and-go driving.
• When running errands, go tothe furthest destination first
and then work your way back
home.
• Close the windows for high-speed driving. • Drive at reasonable speeds.
(Traveling at 65 mph/105 kph uses
about 15% less fuel than traveling
at 75 mph/121 kph).
• Keep the tires properly inflated and use only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled maintenance.
There are also some things you may
want to avoid doing because they
reduce your fuel economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold mornings.
• Reduce the use of air conditioning and heat.
• Avoid using speed control in hilly terrain.
• Do not rest your foot on the brake pedal while driving.
• Avoid carrying unnecessary weight (approximately 1 mpg [0.4
kilometers/liter] is lost for every
400 lbs [180 kilograms] of weight
carried).
• Avoid adding particular accessories to your vehicle (e.g.
bug deflectors, rollbars/light bars,
running boards, ski racks).
• Avoid driving with the wheels out of alignment.
240
Driving Hints

GETTING THE SERVICES
YOU NEED
Warranty repairs to your vehicle must
be performed by an authorized dealer.
While any authorized dealer handling
your vehicle line will provide warranty
service, we recommend you return to
your selling authorized dealer who
wants to ensure your continued
satisfaction.
Please note that certain warranty
repairs require special training and
equipment, so not all authorized
dealers are authorized to perform all
warranty repairs. This means that,
depending on the warranty repair
needed, you may have to take your
vehicle to another authorized dealer.
A reasonable time must be allowed
to perform a repair after taking your
vehicle to the authorized dealer.
Repairs will be made using Ford or
Motorcraft parts, or remanufactured
or other parts that are authorized by
Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the
Ford Customer Relationship Center or
use the online resources listed below
to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121Telephone
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources
are available online at
www.fordowner.com
These are some of the items that can
be found online:
• U.S. dealer locator by Dealer
Name, City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Customer Relationship Centre
Ford Motor Company of Canada,
Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or
are unsatisfied with the service you
are receiving, follow these steps:
248
Customer Assistance

GENERAL INFORMATION
Have your vehicle serviced regularly
to help maintain its roadworthiness
and resale value. There is a large
network of Ford authorized dealers
that are there to help you with their
professional servicing expertise. We
believe that their specially trained
technicians are best qualified to
service your vehicle properly and
expertly. They are supported by a wide
range of highly specialized tools
developed specifically for servicing
your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking
routine service easy. See Scheduled
Maintenance (page 436).
If your vehicle requires professional
service, your authorized dealer can
provide the necessary parts and
service. Check your warranty
information to find out which parts
and services are covered.
Use only recommended fuels,
lubricants, fluids and service parts
conforming to specifications.
Motorcraft® parts are designed and
built to provide the best performance
in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the
engine running in an enclosed
space, unless you are sure you
have enough ventilation.
• Keep all open flames and other burning material (such as
cigarettes) away from the battery
and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift toP (Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle
damage and/or personal burn
injuries, do not start your engine with
the air cleaner removed and do not
remove it while the engine is running.
1. Set the parking brake and shift to P (Park).
2. Block the wheels
267
Maintenance