tow LINCOLN MKZ 2016 Service Manual

TOWING A TRAILER
WARNINGS
Do not exceed the GVWR or the
GAWR specified on the certification
label.
Towing trailers beyond the
maximum recommended gross
trailer weight exceeds the limit of your
vehicle and could result in engine
damage, transmission damage,
structural damage, loss of vehicle
control, vehicle rollover and personal
injury.
Note: There may be electrical items
such as fuses or relays that can affect
trailer towing operation. See Fuses
(page 263). The load capacity of your vehicle is
designated by weight not volume. You
may not necessarily be able to use all
available space when loading your
vehicle or trailer.
Towing a trailer places extra load on the
engine, transmission, axle, brakes, tires,
and suspension. Inspect these
components before, during and after
towing.
Load Placement
To help minimize how trailer movement
affects the vehicle when driving:
• Load the heaviest items closest to
the trailer floor.
• Load the heaviest items in the center of the left and right side trailer tires. • Load the heaviest items above the
trailer axles or just slightly forward
toward the trailer tongue. Do not
allow the final trailer tongue weight
to go above or below 10-15% of the
loaded trailer weight.
• Select a tow bar with the correct rise or drop. When both the loaded
vehicle and trailer are connected, the
trailer frame should be level, or
slightly angled down toward the
vehicle, when viewed from the side.
When driving with a trailer or payload, a
slight takeoff vibration or shudder may
be present due to the increased payload
weight. Additional information regarding
proper trailer loading and setting your
vehicle up for towing is located in the
Load Carrying chapter. See Load Limit
(page 231).
You can also find information in the RV
& Trailer Towing Guide available at your
authorized dealer, or online.
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Towing

RV & Trailer Towing Guide Online
http://www.fleet.ford.com/towing-guides/
Website
RECOMMENDED TOWING
WEIGHTS
Note: Do not exceed the trailer weight
for your vehicle configuration listed in
the chart below.
Note: Be sure to take into consideration
trailer frontal area. Do not exceed 12
feet
2 (1.11 meters2). Note:
For high altitude operation,
reduce the gross combined weight by
2% per 1000 feet (300 meters) starting
at the 1000 foot (300 meter) elevation
point.
Note: Certain states require electric
trailer brakes for trailers over a specified
weight. Be sure to check state
regulations for this specified weight. The
maximum trailer weights listed may be
limited to this specified weight, as the
vehicle’s electrical system may not
include the wiring connector needed to
activate electric trailer brakes. Your vehicle may tow a trailer provided
the maximum trailer weight is less than
or equal to the maximum trailer weight
listed for your vehicle configuration on
the following chart.
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Towing

Maximum trailer weight*Powertrain1000 lb (454 kg)
2.0L GTDI
1000 lb (454 kg)
3.7L TiVCT
*Calculated with SAE J2807 method.
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Towing

ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
• Do not tow a trailer until you drive yourvehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws for towing a trailer.
• See the instructions included with towing accessories for the proper installation
and adjustment specifications.
• Service your vehicle more frequently if you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the instructions the rental agency gives you.
You can find information on load
specification terms found on the tire label
and Safety Compliance label as well as
instructions on calculating your vehicle's load
in the Load Carrying chapter. See Load Limit
(page 231).
Remember to account for the trailer tongue
weight as part of your vehicle load when
calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
Distribute the trailer load so 10-15% of the
total trailer weight is on the tongue.
Safety Chains
Note: Never attach safety chains to the
bumper.
Always connect the safety chains to the hook
retainers of your vehicle hitch.
To connect the safety chains, cross them
under the trailer tongue and allow enough
slack for turning tight corners. Do not allow
the chains to drag on the ground.
Trailer Brakes
WARNING
Do not connect a trailer's hydraulic
brake system directly to your vehicle's
brake system. Your vehicle may not have
enough braking power and your chances of
having a collision greatly increase.
Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you install
them properly and adjust them to the
manufacturer's specifications. The trailer
brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Trailer Lamps
WARNING
Never connect any trailer lamp wiring
to the vehicle's tail lamp wiring; this
may damage the electrical system resulting
in fire. Contact your authorized dealer as
soon as possible for assistance in proper
trailer tow wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard lights are
working.
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Towing

Before Towing a Trailer
Practice turning, stopping and backing up to
get the feel of your vehicle-trailer
combination before starting on a trip. When
turning, make wider turns so the trailer
wheels clear curbs and other obstacles.
When Towing a Trailer
• Do not drive faster than 70 mph (113km/h) during the first 500 miles (800
kilometers).
• Do not make full-throttle starts.
• Check your hitch, electrical connections and trailer wheel lug nuts thoroughly after
you have traveled 50 miles (80
kilometers).
• When stopped in congested or heavy traffic during hot weather, place the
gearshift in position P to aid engine and
transmission cooling and to help A/C
performance.
• Turn off the speed control with heavy loads or in hilly terrain. The speed control
may turn off automatically when you are
towing on long, steep grades. • Shift to a lower gear when driving down
a long or steep hill. Do not apply the
brakes continuously, as they may
overheat and become less effective.
• If your transmission is equipped with a Grade Assist or Tow/Haul feature, use
this feature when towing. This provides
engine braking and helps eliminate
excessive transmission shifting for
optimum fuel economy and transmission
cooling.
• Allow more distance for stopping with a trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if you must park on a grade:
1. Turn the steering wheel to point your vehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the automatic transmission in position P.
4. Place wheel chocks in front and back of the trailer wheels. (Chocks not included
with vehicle.)
Launching or Retrieving a Boat or
Personal Watercraft (PWC)
Note: Disconnect the wiring to the trailer
before backing the trailer into the water.
Note: Reconnect the wiring to the trailer
after removing the trailer from the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher than 6 inches (15 centimeters) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to
enter vehicle components:
• Causing internal damage to the components.
• Affecting driveability, emissions, and reliability.
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Towing

Any time the rear axle submerges in water,
replace the rear axle lubricant. Water may
contaminate the rear axle lubricant, which is
not a normal maintenance inspection item
unless there is a possibility of a leak or other
axle repair is required.TRANSPORTING THE VEHICLE
E143886
If you need to have your vehicle towed,
contact a professional towing service or, if
you are a member of a roadside assistance
program, your roadside assistance service
provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a slingbelt
towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other
means.
Ford Motor Company produces a towing
manual for all authorized tow truck operators.
Have your tow truck operator refer to this
manual for proper hook-up and towing
procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the front
wheels off the ground. When towing in this
manner, the rear wheels can remain on the
ground.
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Towing

Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents damage
to the transmission.
Towing an all-wheel drive vehicle requires
that all wheels be off the ground, such as
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission, all-wheel drive system and
vehicle.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being towed.
You can flat-tow (all wheels on the ground,
regardless of the powertrain/transmission
configuration) your disabled vehicle (without
access to wheel dollies, car-hauling trailer,
or flatbed transport vehicle) under the
following conditions:
• Your vehicle is facing forward so you tow it in a forward direction.
• You place the transmission in position N.
If you cannot place the transmission in
position N, you may need to override it.
See Transmission (page 175).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80 kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control (page 135). Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are to make sure you do not
damage the transmission during towing.
Vehicles Equipped with a 2.0L Engine
Front-wheel drive (FWD) vehicles CANNOT
be flat-towed (all wheels on the ground) as
vehicle or transmission damage may occur.
You must place the front wheels on a
two-wheel tow dolly. If you are using a tow
dolly, follow the instructions specified by the
equipment provider.
All-wheel drive (AWD) vehicles
CANNOT be
flat-towed (all wheels on the ground), as
vehicle or transmission damage may occur.
It is recommended to tow your vehicle with
all four (4) wheels off the ground such as
when using a car-hauling trailer. Otherwise,
you cannot tow your vehicle.
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Towing

Vehicles Equipped with a 3.7L Engine
You can tow your vehicle with all four wheels
on the ground using the Neutral Tow feature,
or with all four wheels off the ground using
a vehicle transport trailer. If you are using a
vehicle transport trailer, follow the instruction
specified by the equipment provider.
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake.
Neutral Tow
Enter Neutral Tow mode by doing the
following:
1. Put the ignition in accessory mode bypressing the engine START button
without pressing the brake pedal.
2. Select the neutral tow option under the vehicle settings menu in the information
display. See (page 109).
3. Press and hold the OK button to start the neutral tow process. 4. Press the brake pedal and select N on
the push-button transmission.
5. Turn the ignition off by pressing the engine START button without pressing
the brake pedal.
If the process completes successfully:
• the N on the push-button transmission blinks slowly
• A confirmation message appears in the information display.
Note: If the parking brake is applied, a
message appears in the information display.
Note: Do not exceed 65 mph (105 km/h).
Note: Start the engine and allow it to run for
five minutes at the beginning of each day
and every six hours (or fewer). Shut the
engine off and verify that a message
appears indicating neutral tow has been
engaged, before continuing to tow.
Exit Neutral Tow mode, make sure the
ignition is on (engine can be on or off ), press
the brake pedal and select P on the
push-button transmission. If the process is completed successfully, a
message appears indicating that neutral tow
has disengaged in both the instrument
cluster and push-button transmission display
P.
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Towing

BREAKING-IN
You need to break in new tires for
approximately 300 miles (480 kilometers).
During this time, your vehicle may exhibit
some unusual driving characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the gears
early. Do not labor the engine.
Do not tow during the first 1000 miles (1600
kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
• Accelerate and slow down in a smooth,moderate fashion.
• Drive at steady speeds. • Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize stop-and-go driving.
• When running errands, go to thefurthest destination first and then
work your way back home.
• Close the windows for high-speed driving.
• Drive at reasonable speeds. (Traveling at 65 mph/105 kph uses about 15% less
fuel than traveling at 75 mph/121 kph).
• Keep the tires properly inflated and use only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled maintenance.
There are also some things you may want to
avoid doing because they reduce your fuel
economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning off the car.
• Avoid long idle periods. • Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and heat.
• Avoid using speed control in hilly terrain.
• Do not rest your foot on the brake pedal while driving.
• Avoid carrying unnecessary weight (approximately 1 mpg [0.4 kilometers/liter]
is lost for every 400 lbs [180 kilograms]
of weight carried).
• Avoid adding particular accessories to your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of alignment.
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle.
248
Driving Hints

ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
• Throughout the life of the vehicle fororiginal owners.
• For six years or 70,000 mi (112,654.08 km) (whichever comes first)
within the extended powertrain warranty
coverage period for subsequent owners.
• For the coverage period listed on the Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare (except vehicles supplied with a tire
inflation kit).
• Battery jump start. • Lock-out assistance (key replacement
cost is the client's responsibility).
• Fuel delivery — independent service contractors, if not prohibited by state,
local or municipal law shall deliver up to
2.0 gal (7.5 L) of gasoline or 5.0 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (161 km) of
the disablement location or to the nearest
Lincoln dealer. If a client requests a tow
to a selling or preferred dealer that is
more than 100 mi (161 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of 100 mi (161 km). Roadside Assistance includes up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (161 km). To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
251
Roadside Emergencies