tow LINCOLN MKZ 2017 Manual PDF

Troubleshooting tips
Action
Cause
Message
Contact SIRIUS at 1-888-539-7474 to subscribe to
the channel, or tune to another channel.
Your subscription does not include this channel.
Unsubscribed Channel
The signal is blocked. When you move into an
open area, the signal should return.
The signal is lost from the SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
Satellite acquiring signal\b
No action required. The process may take up to
three minutes.
Update of channel programming in progress.
Updating\b
Contact SIRIUS at 1-888-539-7474 to resolve
subscription issues.
Your satellite service is no longer available.
Questions? Call 1-888-539-7474
Use the channel guide to turn off the Lock or Skip
function on that station.
All the channels in the selected category are either
skipped or locked.
None found. Check channel guide.
No action required.
SIRIUS has updated the channels available for your
vehicle.
SIRIUS Subscription updated
HD Radio ™ Information (If Available)
Note: This feature may not be available in
all markets.
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 457). Note:
HD Radio broadcasts are not available
in all markets.
425
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH
LINCOLN PROTECT.
Lincoln Protect (U.S. Only)
Lincoln Protect means peace of mind. It’
s the
extended service plan backed by the Lincoln
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage.
Lincoln Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Lincoln Extended
Service Plan. With Lincoln Protect you
minimize your risk for unexpected repair bills
and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four core Lincoln Protect plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive
coverage. With over 1,000 covered
components, this plan is so complete it’ s
probably easier to list what’ s not covered.2.
ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Extended Service Plans are honored
by all authorized Lincoln dealers in the U.S.,
Canada and Mexico.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for the
day. Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage and other transportation.
Transferable Coverage
If you sell your vehicle before your Lincoln
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
493
MKZ (CC9) Canada/United States of America, enUSA, First Printing Lincoln Protect

Less Cost to Properly Maintain Your Vehicle
Lincoln Protect also offers a Premium
Maintenance Plan that covers all scheduled
maintenance, and selected wear items. The
coverage is prepaid, so you never have to
worry about the cost of your vehicle
’s
maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers and struts.
• Engine cooling hoses, clamps and
o-rings.
• Engine belts.
• Diesel exhaust fluid replenishment. Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Lincoln Protect has to
offer while paying over time. You are
pre-approved with no credit check or
hassles. To learn more, call our Lincoln
Protect Extended Service Plan specialists at
800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232
EXTENDED SERVICE PLANS (CANADA
ONLY)
You can get more protection for your vehicle
by purchasing a Lincoln Extended Service
Plan. Lincoln Extended Service Plan is the
only service contract backed by Lincoln
Motor Company of Canada, Limited.
Depending on the plan you purchase, Lincoln
Extended Service Plan provides benefits
such as: •
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after your
New Vehicle Limited Warranty Coverage
expires.
• Roadside Assistance benefits.
There are several Lincoln Extended Service
Plans available in various time, distance and
deductible combinations. Each plan is
tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Lincoln Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Lincoln Motor Company dealers.
Note: Repairs performed outside of Canada,
the United States and Mexico are not eligible
for Lincoln Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Lincoln of
Canada dealer or www.Lincoln.ca to find the
Lincoln Extended Service Plan that is right
for you.
494
MKZ (CC9) Canada/United States of America, enUSA, First Printing Lincoln Protect

When to expect the message prompting you to change your oil
Vehicle use and example
Interval
Normal
7500-10000 miles (12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles (8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(4800-7999 km) Maximum load or towing
Extreme hot or cold operation
500
MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Perform the services shown in the following
tables when specified or within 3000 miles
(4800 kilometers) of the message appearing
in the information display prompting you to
change your oil.
•
Example 1: The message comes on at
28751 miles (46270 kilometers). Perform
the 30000-mile (48000 kilometer)
automatic transmission fluid replacement. •
Example 2
: The message has not come
on, but the odometer reads 30000 miles
(48000 kilometers) (for example, the
Intelligent Oil-Life Monitor was reset at
25000 miles [40000 kilometers]).
Perform the engine air filter replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by information display and per\
form services listed in the Normal
Scheduled Maintenance chart.
As required
Inspect rear axle and U-joints.
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Every 30000 miles (48000
km)
Change automatic transmission fluid.
Replace spark plugs.
Every 60000 miles (96000
km)
504
MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

A
A/C
See: Climate Control...........................................134
About This Manual............................................7
ABS See: Brakes...........................................................188
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................188
Accessories....................................................491 Exterior Style........................................................491
Interior Style..........................................................491
Lifestyle..................................................................491
Peace of Mind......................................................491
Accessories See: Replacement Parts Recommendation.....13
ACC See: Using Adaptive Cruise Control..............216
Active Park Assist.........................................203 Deactivating the Active Park Assist
Feature.............................................................209
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist................................203
Troubleshooting the System...........................209
Adaptive Headlamps.....................................89
Adjusting the Headlamps............................315 Horizontal Aim Adjustment...............................316 Vertical Aim Adjustment....................................315
Adjusting the Steering Wheel......................78 Power Tilt and Telescope Steering
Column................................................................78
AFS See: Adaptive Headlamps..................................89
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control...........................................134
Air Filter See: Changing the Engine Air Filter...............319
Alarm See: Anti-Theft Alarm...........................................76
All-Wheel Drive
..............................................179
Ambient Lighting............................................92
Anti-Theft Alarm..............................................76
Arming the Alarm..................................................77
Disarming the Alarm.............................................77
Appendices....................................................527
Apps
.................................................................454
........................................................................\
.........454
SiriusXM Traffic and Travel Link.....................456
Audible Warnings and Indicators..............107 Headlamps On Warning Chime.......................
107
Key in Ignition Warning Chime.........................107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime
..................107 Audio Control
...................................................79
Seek, Next or Previous........................................79
Audio System
................................................386
General Information...........................................386
Audio Unit - Vehicles With: Premium AM/ FM/CD...........................................................387
Auto Hold.........................................................191 Using Auto Hold..................................................193
Autolamps.........................................................85 Windshield Wiper Activated Headlamps........86
Automatic Climate Control..........................134 Automatic Fan Settings......................................136
Automatic High Beam Control
....................88
Activating the System..........................................89
Manually Overriding the System......................89
Automatic Transmission...............................173 Automatic Transmission Adaptive
Learning.............................................................177
Brake-Shift Interlock Override.........................176
If Your Vehicle Gets Stuck In Mud or Snow...................................................................177
Push Button Shift Transmission........................173
SelectShift Automatic ™ Transmission.............175
Automatic Transmission Fluid Check............................................................307
6F35/HF35 transmission..................................307
6F50/6F55 Transmission.................................308
Autowipers.......................................................82
551
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Auxiliary Power Points.................................156
110 Volt AC Power Point....................................156
12 Volt DC Power Point......................................156
Locations...............................................................156
AWD See: All-Wheel Drive...........................................179
B
Battery See: Changing the 12V Battery........................312
Blind Spot Information System..................231 Switching the System Off and On..................233
System Errors......................................................233
Using the System................................................231
Bonnet Lock See: Opening and Closing the Hood............295
Booster Seats..................................................28
Types of Booster Seats.......................................29
Brake Fluid Check..........................................311
Brakes..............................................................188 General Information............................................188
Breaking-In....................................................256
Bulb Specification Chart..............................316
C
Cabin Air Filter
...............................................138 California Proposition 65
...............................12
Capacities and Specifications - 2.0L.......374 Specifications......................................................375
Capacities and Specifications - 3.0L.......379 Specifications.......................................................381
Capacities and Specifications...................367
Car Wash See: Cleaning the Exterior................................
321
Center Console..............................................158 Rear Seat Armrest...............................................158
Changing a Bulb
............................................316
Lamp Assembly Condensation........................316
Replacing Bulbs...................................................316
Changing a Fuse..........................................292 Fuses.....................................................................292
Changing a Road Wheel.............................357 Changing a Road Wheel Procedure..............
359
Dissimilar Spare Wheel and Tire Assembly Information......................................................358
Stowing the Flat Tire..........................................363
Stowing the Flat Tire Using the Retainer Strap..................................................................363
Changing the 12V Battery...........................312
Changing the Engine Air Filter..................319
Changing the Wiper Blades........................314
Checking MyKey System Status.................62 MyKey Distance....................................................62
Number of Admin Keys.......................................63 Number of MyKeys...............................................62
Checking the Wiper Blades........................314
Child Restraint and Seatbelt Maintenance...................................................41
Child Restraint Positioning
............................31
Child Safety.......................................................17
General Information...............................................17
Child Safety Locks..........................................32 Left-Hand Side.......................................................33
Right-Hand Side....................................................33
Cleaning Leather Seats..............................326
Cleaning Products
.......................................320
Cleaning the Alloy Wheels.........................327
Cleaning the Engine....................................322
Cleaning the Exterior
....................................321
Exterior Chrome Parts........................................321
Exterior Plastic Parts..........................................322
Stripes or Graphics............................................322
Underbody...........................................................322
Under Hood.........................................................322
Cleaning the Instrument Panel and Instrument Cluster Lens
...........................325
Cleaning the Interior....................................323
Cleaning Alcantara Microfiber Cloth
Fabric................................................................324
Cleaning the Windows and Wiper Blades
...........................................................323
Clearing All MyKeys.......................................62
552
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Engine Oil Check..........................................301
Adding Engine Oil..............................................302
Engine Oil Dipstick - 2.0L............................301
Engine Oil Dipstick - 3.0L............................301
Engine Specifications - 2.0L......................367 Drivebelt Routing................................................368
Engine Specifications - 3.0L......................368 Drivebelt Routing................................................369
Entertainment.................................................419 AM/FM Radio........................................................421
Apps.......................................................................432
Bluetooth Stereo or USB..................................430
CD (If equipped)..................................................429
HD Radio ™ Information (If Available)..............425
SIRIUS® Satellite Radio (If Activated)..............421
Sources.................................................................420
Supported Media Players, Formats and Metadata Information....................................432
USB Ports.............................................................432
Environment......................................................16
EPB See: Electric Parking Brake..............................189
Essential Towing Checks...........................252 Before Towing a Trailer.....................................253
Hitches..................................................................252
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................253
Safety Chains......................................................252 Trailer Brakes......................................................252
Trailer Lamps.......................................................252
When Towing a Trailer.......................................253
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
................................................94
Auto-Dimming Feature........................................96
Auto-Folding Mirrors............................................95
Blind Spot Monitor................................................97
Fold-Away Exterior Mirrors.................................
95
Heated Exterior Mirrors.......................................96
Integrated Blind Spot Mirrors............................96
Lincoln Welcome Mat..........................................96
Memory Mirrors.....................................................96
Power Exterior Mirrors.........................................94
Signal Indicator Mirrors.......................................
96
F
Fastening the Seatbelts................................35 Rear Inflatable Seatbelt.......................................37
Seatbelt Locking Modes.....................................36
Using Seatbelts During Pregnancy..................35
Flat Tire Inflation See: Tire Sealant and Inflator Kit....................330
Floor Mats
.......................................................257 Front Parking Aid
.........................................200
Obstacle Distance Indicator.............................201
Front Passenger Sensing System...............47
Fuel and Refueling
........................................164
Fuel Consumption.........................................169
Calculating Fuel Economy................................170
Filling the Tank.....................................................169
Fuel Filter
.........................................................312
Fuel Quality.....................................................165
Choosing the Right Fuel....................................165
Fuel Shutoff...................................................260
Fuses...............................................................275
Fuse Specification Chart
............................275
Passenger Compartment Fuse Panel...........287
Power Distribution Box.....................................275
G
Garage Door Opener See: Universal Garage Door Opener..............151
Gauges..............................................................101 Engine Coolant Temperature Gauge.............103
Fuel Gauge...........................................................102
Information Display.............................................102
General Information on Radio Frequencies...................................................54
Intelligent Access..................................................54
554
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

R
Rear Parking Aid..........................................200
Obstacle Distance Indicator............................200
Rear Seat Armrest.........................................150
Armrest pass-through........................................150
Rear Seats.......................................................146
Rear View Camera.........................................211 Using the Rear View Camera System............212
Rear View Camera See: Rear View Camera......................................211
Recommended Towing Weights
..............250
Refueling..........................................................167
Remote Control...............................................55 Car Finder...............................................................57
Intelligent Access Key.........................................55
Remote Start...........................................................57
Replacing the Battery..........................................55
Sounding the Panic Alarm..................................57
Remote Start...................................................138 Automatic Settings..............................................138
Repairing Minor Paint Damage.................326
Replacement Parts Recommendation........13 Collision Repairs.....................................................13
Scheduled Maintenance and Mechanical
Repairs.................................................................13
Warranty on Replacement Parts.........................
13 Replacing a Lost Key or Remote
Control............................................................59
Reporting Safety Defects (Canada Only)..............................................................273
Reporting Safety Defects (U.S. Only).......273
Roadside Assistance
...................................259
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................260
Vehicles Sold in Canada: Roadside Assistance Program Coverage........................................260
Vehicles Sold in Canada: Using Roadside Assistance.......................................................260
Vehicles Sold in the United States: Getting Roadside Assistance....................................259
Vehicles Sold in the United States: Using Roadside Assistance....................................259
Roadside Emergencies...............................259
Running-In See: Breaking-In.................................................256
Running Out of Fuel
.....................................166
Refilling With a Portable Fuel Container.......166
S
Safety Canopy™................................................51
Safety Precautions
........................................164
Scheduled Maintenance Record..............507
Scheduled Maintenance............................495 Seatbelt Extension
.........................................42
Seatbelt Height Adjustment.........................38
Seatbelt Reminder..........................................40 Belt-Minder™...........................................................40
Seatbelts...........................................................34 Principle of Operation..........................................34
Seatbelt Warning Lamp and Indicator Chime..............................................................39
Conditions of operation......................................39
Seats.................................................................139
Security..............................................................75
Settings...........................................................457 911 Assist...............................................................464
Ambient Lighting................................................472
Bluetooth..............................................................460
Clock......................................................................460
Display...................................................................473
General..................................................................470
Media Player........................................................458
Mobile Apps.........................................................468
Navigation............................................................466
Phone.....................................................................461
Radio......................................................................465
Sound....................................................................457
Valet Mode...........................................................474
Vehicle...................................................................472
Voice Control.......................................................473
Wi-Fi........................................................................\
471
558
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Side Airbags.....................................................49
Side Sensing System..................................202 Obstacle Distance Indicator............................202
Sitting in the Correct Position....................139
Snow Chains See: Using Snow Chains..................................352
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
On Board Diagnostics Data Link Connector............................................................14
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance...............................................503
Exceptions............................................................506
Speed Control See: Cruise Control.............................................215
Stability Control.............................................196 Principle of Operation........................................196
Starting a Gasoline Engine
.........................160
Automatic Engine Shutdown.............................161
Failure to Start.......................................................161
Fast Restart...........................................................160
Guarding Against Exhaust Fumes..................162
Important Ventilating Information...................
162
Stopping the Engine When Your Vehicle is Moving...............................................................162
Stopping the Engine When Your Vehicle is Stationary..........................................................162 Starting and Stopping the Engine.............159
General Information............................................159
Steering...........................................................237 Electric Power Steering.....................................237
Steering Wheel
................................................78
Storage Compartments...............................158
Sunroof See: Moonroof.......................................................98
Sun Shades......................................................98
Sun Visors.........................................................98 Illuminated Vanity Mirror.....................................
98
Supplementary Restraints System
.............44
Principle of Operation..........................................44
Symbols Glossary
..............................................7
SYNC™ 3..........................................................390 General Information...........................................390
SYNC™ 3 Troubleshooting..........................474
T
Technical Specifications See: Capacities and Specifications................367
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).........................269
Tire Care
.........................................................337
Glossary of Tire Terminology..........................339
Information About Uniform Tire Quality
Grading.............................................................338 Information Contained on the Tire
Sidewall............................................................340
Temperature A B C.............................................339
Traction AA A B C...............................................338
Treadwear.............................................................338
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit....................330
Tire Pressure Monitoring System
.............353
Changing Tires With a Tire Pressure
Monitoring System.........................................354
Understanding Your Tire Pressure Monitoring System .............................................................355
Tire Repair Kit See: Tire Sealant and Inflator Kit....................330
Tire Sealant and Inflator Kit.......................330 First Stage: Reinflating the Tire with Sealing
Compound and Air........................................332
General Information...........................................330
Second Stage: Checking Tire Pressure.......335
Tips for Use of the Kit.........................................331
What to do after the Tire has been Sealed...............................................................335
What to do when a Tire Is Punctured............332
Tires See: Wheels and Tires......................................330
Towing a Trailer.............................................249 Load Placement..................................................249
559
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index