stop start LINCOLN MKZ 2020 Owner's Manual

Using the Engine Block Heater
Make sure the receptacle terminals are clean
and dry prior to use. Clean them with a dry
cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours of
energy per hour of use. The system does not
have a thermostat. It achieves maximum
temperature after approximately three hours
of operation. Using the heater longer than
three hours does not improve system
performance and unnecessarily uses
electricity.
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2.
Insert the fuel pump nozzle up to the first
notch on the nozzle A. Keep it resting
on the cover of the fuel tank filler pipe
opening. 3. Hold the fuel pump nozzle in position B
when refueling. Holding the nozzle in
position A can affect the flow of fuel and
shut off the fuel nozzle before the tank
is full. 4.
Operate the fuel pump nozzle within the
area shown. 5. When you finish refueling slightly raise
the fuel pump nozzle and slowly remove
it.
6. Fully close the fuel filler door. Note:
Do not attempt to start the engine if
you have filled the fuel tank with incorrect
fuel. Incorrect fuel use can cause damage
not covered by the vehicle warranty. Have
your vehicle immediately checked.
System Warnings (If Equipped)
If the fuel filler inlet does not fully close a
warning message appears in the information
display.
1. Stop your vehicle as soon as it is safe to
do so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Fully open the fuel filler door.
5. Check the fuel filler inlet and the area around it for any items or debris that may
be obstructing its movement.
6. Fully insert a fuel pump nozzle or the fuel
filler funnel provided with your vehicle
into the fuel filler inlet. This action should
dislodge any debris that may be
preventing the fuel filler inlet from fully
closing.
7. Fully close the fuel filler door.
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If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may not
have symptoms that are apparent, continued
driving with the service engine soon indicator
on can result in increased emissions, lower
fuel economy, reduced engine and
transmission smoothness and lead to more
costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs to
inspect the emission control equipment on
your vehicle. Failure to pass this inspection
could prevent you from getting a vehicle
registration.
If the service engine soon indicator
is on or the bulb does not work,
your vehicle may need service.
See On-Board Diagnostics. Your vehicle may not pass the I/M test if the
service engine soon indicator is on or not
working properly (bulb is burned out), or if
the OBD-II system has determined that some
of the emission control systems have not
been properly checked. In this case, the
vehicle is not ready for I/M testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the vehicle
is not ready for I/M testing. To determine if
the vehicle is ready for I/M testing, turn the
ignition key to the on position for 15 seconds
without cranking the engine. If the service
engine soon indicator blinks eight times, it
means that the vehicle is not ready for I/M
testing; if the service engine soon indicator
stays on solid, it means that your vehicle is
ready for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing, you
can perform the following driving cycle
consisting of mixed city and highway driving: 1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight
hours with the ignition off. Then, start the
vehicle and complete the above driving
cycle. The vehicle must warm up to its
normal operating temperature. Once
started, do not turn off the vehicle until
the above driving cycle is complete.
If the vehicle is still not ready for I/M testing,
you need to repeat the above driving cycle.
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Note:
If you attempt to leave your vehicle
while it is in gear, the vehicle will
automatically shift into park (P). Safety belt
and door monitors determine your intent and
make the shift for you. During this time, a
message will appear in the information
display screen prompting you to make the
shift. See Information Messages (page 115).
Note: To put your vehicle in gear with the
door open, perform steps 1-4. See the
Automatic Return to Park
section in this
chapter for more information on this feature.
Park (P)
With the transmission in park (P), your vehicle
locks the transmission and prevents the front
wheels from turning. Always come to a
complete stop before putting your vehicle
into and out of park (P). An audible chime
sounds once you select park (P).
When the ignition is turned off, the vehicle
will automatically shift into park (P). If the
ignition is turned off while the vehicle is
moving, it will first shift into neutral (N) until
a slow enough speed is reached. The vehicle
will then shift into park (P) automatically. Automatic Return to Park
Note:
This feature will not operate when your
vehicle is in Stay in Neutral mode or neutral
tow.
Your vehicle has a safety feature that will
automatically shift your vehicle into park (P)
when any of the following conditions occur:
• You turn the ignition off
• You open the driver's door with your
safety belt unlatched
• Your safety belt is unlatched while the
driver's door is open
If you turn the ignition off while your vehicle
is moving, your vehicle will first shift into
neutral (N) until it slows down enough to shift
into park (P) automatically.
Note: If you have waited an extended period
of time, (2-15 minutes) before starting your
vehicle, unlatching your safety belt will cause
this feature to activate, even with the driver's
door closed. Note:
This feature may not work properly if
the door ajar switch is malfunctioning. If your
door ajar indicator does not illuminate when
you open the driver’ s door or the indicator
illuminates with the driver’ s door closed. See
your authorized dealer.
Reverse (R)
With the transmission in reverse (R), your
vehicle will move backward. Always come
to a complete stop before shifting into and
out of reverse (R).
Neutral (N)
With the transmission in neutral (N), you can
start your vehicle and it is free to roll. Hold
the brake pedal down while in this position.
Stay in Neutral mode
Stay in Neutral mode allows your vehicle to
stay in neutral (N) when you exit the vehicle.
Your vehicle must be stationary to enter this
mode.
To enter Stay in Neutral mode:
1. Press the neutral (N) button on your shifter assembly.
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USING ALL-WHEEL DRIVE
All-Wheel Drive (AWD) uses all four wheels
to power the vehicle. This increases traction,
enabling you to drive over terrain and road
conditions that a conventional two-wheel
drive vehicle cannot. The AWD system is
active all the time and requires no input from
the operator.
Note:
Your vehicle may be equipped with
Dynamic Torque Vectoring. This feature uses
all four wheels to power the vehicle and
independently controls the torque to each
rear wheel. In addition, the system has the
ability to over speed the outside rear wheel
in a turn. This increases traction and
handling performance, allowing the vehicle
to travel through road conditions and have
path following capability superior to
conventional two-wheel drive and AWD
vehicles. The Dynamic Torque Vectoring
system is active all the time and requires no
input from the operator. Note:
Your AWD vehicle is not intended for
off-road use. The AWD feature gives your
vehicle some limited off-road capabilities in
which driving surfaces are relatively level,
obstruction-free and otherwise similar to
normal on-road driving conditions. Operating
your vehicle under other than those
conditions could subject the vehicle to
excessive stress which might result in
damage which is not covered under your
warranty.
Note: When an AWD system fault is present,
the warning AWD Malfunction Service
Required displays in the information display.
The AWD system is not functioning correctly
and defaulted to front-wheel drive. When
this warning displays, have your vehicle
serviced at an authorized dealer. Note:
The
AWD OFF message may also
appear in the information display if the AWD
system overheats and defaults to front-wheel
drive. This may occur if the vehicle is
operated in extreme conditions with
excessive wheel slip, such as deep sand.
To resume normal AWD function as soon as
possible, stop the vehicle in a safe location
and stop the engine for at least 10 minutes.
After the engine has been restarted and the
AWD system has adequately cooled, the
AWD OFF
message will turn off and normal
AWD function returns. If the engine is not
stopped, the
AWD OFF message turns off
when the system cools and normal AWD
function returns.
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(If Equipped)

acceleration or braking which could result
in an increased risk of loss of vehicle
control, vehicle rollover and/or personal
injury. Use all available road surface to
return the vehicle to a safe direction of
travel.
• In the event of an emergency stop, avoid
skidding the tires and do not attempt any
sharp steering wheel movements.
• If the vehicle goes from one type of
surface to another (that is, from concrete
to gravel) there will be a change in the
way the vehicle responds to a maneuver
(steering, acceleration or braking). Again,
avoid these abrupt inputs.
Sand
Most of the time traction control improves
tire traction by managing wheel slip through
Brake, Engine, and AWD calibrations.
However, during low speed driving, disabling
traction control in deep sand can help keep
the wheels moving to maintain vehicle
momentum. When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly and
avoid spinning the wheels.
Do not drive your vehicle in deep sand for
an extended period of time. This could cause
the AWD system to overheat and default to
front-wheel drive. If this occurs, an AWD OFF
message displays in the information display.
To resume normal AWD function as soon as
possible, stop the vehicle in a safe location
and stop the engine for at least 10 minutes.
After the engine has been restarted and the
AWD system has adequately cooled, the
AWD OFF message turns off and normal
AWD function returns. In the event the
engine is not stopped, the
AWD OFF
message turns off when the system cools
and normal AWD function returns.
When driving at slow speeds in deep sand
under high outside temperatures, use L (Low)
gear when possible. L (Low) gear operation
will maximize the engine and transmission
cooling capability. Under severe operating conditions, the A/C
may cycle on and off to protect overheating
of the engine.
Avoid excessive speed because vehicle
momentum can work against you and cause
the vehicle to become stuck to the point that
assistance may be required from another
vehicle. Remember, you may be able to back
out the way you came if you proceed with
caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability may be
limited.
When driving through water, determine the
depth; avoid water higher than the bottom
of the wheel rims (for cars) or the bottom of
the hubs (for trucks) (if possible) and proceed
slowly. If the ignition system gets wet, the
vehicle may stall.
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(If Equipped)

Once through water, always try the brakes.
Wet brakes do not stop the vehicle as
effectively as dry brakes. Drying can be
improved by moving your vehicle slowly
while applying light pressure on the brake
pedal.
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even AWD vehicles can lose traction
in slick mud. As when you are driving over
sand, apply the accelerator slowly and avoid
spinning your wheels. If the vehicle does
slide, steer in the direction of the slide until
you regain control of the vehicle.
After driving through mud, clean off residue
stuck to rotating driveshafts and tires. Excess
mud stuck on tires and rotating driveshafts
causes an imbalance that could damage
drive components.
Note:
Driving through deep water may
damage the transmission.
If the front or rear axle is submerged in water,
have the power transfer unit (PTU) or rear
axle serviced by an authorized dealer. Driving on Hilly or Sloping Terrain
Note:
Avoid driving crosswise or turning on
steep slopes or hills. A danger lies in losing
traction, slipping sideways and possibly
rolling over. Whenever driving on a hill,
determine beforehand the route you will use.
Do not drive over the crest of a hill without
seeing what conditions are on the other side.
Do not drive in reverse over a hill without
the aid of an observer.
Although natural obstacles may make it
necessary to travel diagonally up or down a
hill or steep incline, you should always try to
drive straight up or straight down.
When climbing a steep slope or hill, start in
a lower gear rather than downshifting to a
lower gear from a higher gear once the
ascent has started. This reduces strain on
the engine and the possibility of stalling.
If you do stall out, do not try to turnaround
because you might roll over. It is better to
back down to a safe location. Apply just enough power to the wheels to
climb the hill. Too much power will cause the
tires to slip, spin or lose traction, resulting in
loss of vehicle control.
Descend a hill in the same gear you would
use to climb up the hill to avoid excessive
brake application and brake overheating. Do
not descend in neutral; instead, disengage
overdrive or manually shift to a lower gear.
When descending a steep hill, avoid sudden
hard braking as you could lose control. The
front wheels have to be turning in order to
steer the vehicle.
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Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not “pump
” the
brakes.
Driving on Snow and Ice WARNING: If you are driving in
slippery conditions that require tire chains
or cables, then it is critical that you drive
cautiously. Keep speeds down, allow for
longer stopping distances and avoid
aggressive steering to reduce the chances
of a loss of vehicle control which can lead
to serious injury or death. If the rear end
of your vehicle slides while cornering, steer
in the direction of the slide until you regain
control of your vehicle. Note:
Your vehicle may have original
equipment tires designed to optimize the
performance of your vehicle in dry or wet
summer road conditions. If your vehicle is
equipped with such tires, we recommend
using a dedicated set (all 4 tires) of winter
tires in snow and ice conditions. Do not mix
winter tires and performance tires between
axles or degraded traction and handling
characteristics could result.
Note: Excessive tire slippage can cause
driveline damage.
AWD vehicles have advantages over
two-wheel drive (2WD) vehicles in snow and
ice but can skid like any other vehicle.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control.
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(If Equipped)

Direction of travel.
A
Steering wheel rotation.
B
Avoid sudden applications of power and
quick changes of direction on snow and ice.
Apply the accelerator slowly and steadily
when starting from a full stop.
Avoid sudden braking as well. Although an
AWD vehicle may accelerate better than a
two-wheel drive vehicle in snow and ice, it
won ’t stop any faster, because as in other
vehicles, braking occurs at all four wheels.
Do not become overconfident as to road
conditions.
Make sure you allow sufficient distance
between you and other vehicles for stopping.
Drive slower than usual and consider using
one of the lower gears. In emergency
stopping situations, apply the brake steadily.
Since your vehicle is equipped with a four
wheel (ABS), do not “pump ” the brakes. See
Hints on Driving With Anti-Lock Brakes
(page 194). Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and tested
to provide predictable performance whether
loaded or empty and durable load carrying
capability. For this reason, Ford Motor
Company strongly recommends that you do
not make modifications such as adding or
removing parts (such as lowering kits or
stabilizer bars) or by using replacement parts
not equivalent to the original factory
equipment.
Any modifications to a vehicle that raise the
center of gravity can make it more likely the
vehicle will rollover as a result of a loss of
control. Ford Motor Company recommends
that caution be used with any vehicle
equipped with a high load or device (such
as ladder or luggage racks).
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GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
your vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 331). See
Warning Lamps and
Indicators (page 104).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes. Brake Over Accelerator
In the event the accelerator pedal becomes
stuck or entrapped, apply steady and firm
pressure to the brake pedal to slow the
vehicle and reduce engine power. If you
experience this condition, apply the brakes
and bring your vehicle to a safe stop. Move
the transmission to park (P), switch the
engine off and apply the parking brake.
Inspect the accelerator pedal for any
interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake rapidly
by measuring the rate at which you press the
brake pedal. It provides maximum braking
efficiency as long as you press the pedal,
and can reduce stopping distances in critical
situations.
Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. This lamp momentarily illuminates
when you switch the ignition on.
If the light does not illuminate
during start up, remains on or flashes, the
system may be disabled. Have the system
checked by an authorized dealer. If the
anti-lock brake system is disabled, normal
braking is still effective. If the brake warning lamp
illuminates when you release the
parking brake, have the system
checked by an authorized dealer. It also
illuminates momentarily when you switch the
ignition on to confirm the lamp is functional.
If it does not illuminate when you switch the
ignition on or begins to flash at any time,
have the system checked by an authorized
dealer.
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