ESP LINCOLN MKZ 2020 Owner's Guide

DRIVER ALERT (IF EQUIPPED)
Principle of Operation WARNING:
You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
The system may not
function if the sensor is blocked. WARNING: Take regular rest breaks
if you feel tired. Do not wait for the system
to warn you. WARNING:
Certain driving styles may
result in the system warning you even if
you are not feeling tired. WARNING:
In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all limit
sensor performance. WARNING:
The system will not
operate if the sensor cannot track the road
lane markings. WARNING:
The system may not
operate properly if the sensor is blocked.
Keep the windshield free from obstruction. WARNING:
If damage occurs in the
immediate area surrounding the sensor,
have your vehicle checked as soon as
possible. WARNING:
The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by us.
Note: The system assists you when driving
on fast main roads and freeways. Note:
The system calculates an alertness
level at vehicle speeds above approximately
40 mph (65 km/h)
.
The system monitors your driving behavior.
The system is designed to alert you if it
calculates that you are becoming drowsy or
if your driving deteriorates.
Using Driver Alert
Switching the System On and Off
Switch the system on using the information
display.
See Information Displays (page
109).
Note: The system remains on or off
depending on how it was last set.
The system calculates your alertness level
based upon your driving behavior in relation
to the lane markings and other factors.
System Warnings
Note: The system does not warn you if the
vehicle speed falls below approximately
40 mph (65 km/h)
.
231
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Driving Aids

The warning system has two stages:
1.
A temporary warning is issued to advise
you to take a rest. This message only
appears for a short time.
2. If you do not rest and the system continues to detect that your driving
deteriorates, it issues a further warning.
This remains in the information display
until you cancel it. See Information
Messages (page 115).
Press
OK on the steering wheel control to
remove the warning.
Resetting the System
You can reset the system by:
• Switching the ignition off and on.
• Stopping your vehicle and then opening
and closing the driver door. LANE KEEPING SYSTEM WARNING:
You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
Always drive with due
care and attention when using and
operating the controls and features on your
vehicle. WARNING:
In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all limit
sensor performance. WARNING:
The system will not
operate if the sensor cannot track the road
lane markings. WARNING:
The sensor may
incorrectly track lane markings as other
structures or objects. This can result in a
false or missed warning. WARNING: Large contrasts in outside
lighting can limit sensor performance. WARNING:
The system may not
operate properly if the sensor is blocked.
Keep the windshield free from obstruction. WARNING:
If damage occurs in the
immediate area surrounding the sensor,
have your vehicle checked as soon as
possible. WARNING:
The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by us.
Note: The system works above
40 mph
(64 km/h).
Note: The system works as long as the
camera can detect one lane marking.
232
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Driving Aids

PRE-COLLISION ASSIST
WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
The system does not
detect vehicles that are driving in a
different direction, pedestrians at night,
cyclists or animals. Failure to take care may
result in the loss of control of your vehicle,
serious personal injury or death. WARNING:
The system does not
operate during hard acceleration or
steering. Failure to take care may lead to
a crash or personal injury. WARNING:
The system may fail or
operate with reduced function during cold
and severe weather conditions. Snow, ice,
rain, spray and fog can adversely affect the
system. Keep the front camera and radar
free of snow and ice. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death. WARNING:
In situations where the
vehicle camera has limited detection
capability, this may reduce system
performance. These situations include but
are not limited to direct or low sunlight,
vehicles at night without tail lights,
unconventional vehicle types, pedestrians
with complex backgrounds, running
pedestrians, partly obscured pedestrians,
or pedestrians that the system cannot
distinguish from a group. Failure to take
care may result in the loss of control of
your vehicle, serious personal injury or
death. WARNING:
The system cannot help
prevent all crashes. Do not rely on this
system to replace driver judgment and the
need to maintain a safe distance and
speed.
Using the Pre-Collision Assist System
The Pre-Collision Assist system is active at
speeds above approximately 3 mph (5 km/h)
and pedestrian detection is active at speeds
up to
50 mph (80 km/h). If your vehicle is rapidly approaching another
stationary vehicle, a vehicle traveling in the
same direction as yours, or a pedestrian
within your driving path, the system is
designed to provide three levels of
functionality:
1. Alert
2. Brake Support
3. Active Braking
245
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Driving AidsE156130

Time Gap
Distance Gap
Graphics
Sensitivity
Speed
>0.9sec
>82 ft (25 m)
Grey
Normal
62 mph (100 km/h)
0.6sec — 0.9sec
56–82 ft (17–25 m)
Yellow
Normal
62 mph (100 km/h)
<0.6sec
<
56 ft (17 m)
Red
Normal
62 mph (100 km/h)
Adjusting the Pre-Collision Assist
Settings
You can adjust the following settings by
using the information display controls.
See
General Information (page 109).
• You can change Alert and Distance Alert
sensitivity to one of three possible
settings.
• You can switch Distance Indication and
Alert on or off.
• If required, you can switch Active Braking
on or off. Note:
Active braking automatically turns on
every time you switch the ignition on.
Blocked Sensors If a message regarding a blocked sensor or
camera appears in the information display,
the radar signals or camera images are
obstructed. The radar sensor is located
behind a fascia cover near the driver side of
the lower grille. With an obstructed radar,
the Pre-Collision Assist system does not
function and cannot detect a vehicle ahead.
With the front camera obstructed, the
Pre-Collision Assist system does not respond
to pedestrians or stationary vehicles and the
system performance on moving vehicles
reduces. The following table lists possible
causes and actions for when this message
displays.
247
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Driving AidsE310641

Note:
If something hits the front end of your
vehicle or damage occurs, the radar sensing
zone may change. This could cause missed
or false vehicle detections. Contact an
authorized dealer to have the radar checked
for proper coverage and operation.
Note: If your vehicle detects excessive heat
at the camera or a potential misalignment
condition, a message may display in the
information display indicating temporary
sensor unavailability. This message
deactivates automatically when operational
conditions return to normal. For example,
when the ambient temperature around the
sensor decreases or the sensor
automatically recalibrates successfully.
DRIVE CONTROL (IF EQUIPPED)
Lincoln Drive Control
Lincoln Drive Control delivers the Lincoln
driving experience through a suite of
sophisticated electronic vehicle systems.
These systems continuously monitor your
driving inputs and the road conditions to
optimize ride comfort, steering, handling, powertrain response and sound. You can
preset your preferences for these systems
within the information display. Lincoln Drive
Control will respond to your preferences
based on what gear position you select. This
provides a single location to control multiple
systems performance settings.
Lincoln Drive Control consists of the
following systems:
•
Adaptive suspension dynamically adjusts
the shock absorbers stiffness in real time
to match the road surface and driver
inputs. This system continuously monitors
your vehicle ’s motion, suspension
position, load, speed, road conditions
and steering to adjust the suspension
damping for optimal vehicle control.
• Electronically power-assisted steering
adjusts steering effort and feel based on
your vehicle speed and your inputs.
• Active noise control utilizes your vehicle
electronics to enhance the acoustic
experience. •
Electronic stability control and traction
control maintain your vehicle control in
adverse conditions or high performance
driving.
• Electronic throttle control enhances the
powertrain response to your inputs.
Using Lincoln Drive Control
You can configure which of the drive control
modes are active when your vehicle is in
drive (D) or sport (S). The configuration
remains active until modified from the main
menu on the information display.
249
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Driving Aids

These systems have a range of modes which
you can choose from in order to customize
your ideal driving experience:
•
Comfort – Provides a more relaxed
driving experience, maximizing comfort.
Your steering effort decreases and the
suspension movement is more fluid.
Comfort mode is ideal when you desire
enhanced traveling comfort.
• Normal – Delivers a balanced
combination of comfortable, controlled
ride and confident handling. This mode
provides an engaging drive experience
and a direct connection to the road
without sacrificing any of the composure
demanded from a luxury vehicle.
• Sport – Provides a sportier driving
experience. The suspension stiffens, with
an emphasis on handling and control.
The engine responds more directly to
your inputs and takes on a more powerful
tone. Sport mode is ideal for use during
more spirited driving.
You can change your vehicle's Drive Control
settings from the menu on the display
screen. See General Information (page 109). Note:
Not all settings may be available.
Note: Lincoln Drive Control has diagnostic
checks that continuously monitor the system
to ensure proper operation. Certain types of
system errors gray out the mode selections
within the information display, preventing
you from changing states when the gear
position is changed. Other types of errors
produce a temporary message in the
information display. See Information
Messages (page 115). If either condition
persists for multiple key cycles, see an
authorized dealer.
250
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Driving Aids

ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
265
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Roadside Emergencies

In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators
review the positions of the parties, make
decisions and, when appropriate, render
awards to resolve disputes. CAMVAP
decisions are fast, fair, and final as the
arbitrator’
s award is binding on both you and
Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator
directly at 1-800-207-0685 or visit
www.camvap.ca. GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel
or petrol/gas engines or the proper sulfur
fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact our
Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using improper fuels may also result in
difficulty importing your vehicle back into the
United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands and/or
Puerto Rico, Central America, the Caribbean,
and Israel and the Middle East, contact the
nearest authorized dealer. If the authorized
dealer cannot help you, contact the
corresponding Ford Customer Assistance
Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
276
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Customer Assistance

E-mail
Fax
Phone
Customer Relationship Center
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S. Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Global
Trade Services by emailing,
[email protected].
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership ’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673. ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by
their website:
www.helminc.com(Items in this catalog may be purchased by
credit card, check or money order.)
Obtaining a French Owner’
s Manual
French Owner’ s Manual can be obtained
from your authorized dealer or by contacting
Helm, Incorporated using the contact
information listed previously in this section.
278
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Customer Assistance

depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
Traction AA A B C
WARNING: The traction grade
assigned to this tire is based on
straight-ahead braking traction tests,
and does not include acceleration,
cornering, hydroplaning or peak
traction characteristics.
The traction grades, from highest to
lowest are AA, A, B, and C. The grades
represent the tire ’s ability to stop on wet
pavement as measured under controlled
conditions on specified government test
surfaces of asphalt and concrete. A tire
marked C may have poor traction
performance. Temperature A B C WARNING:
The temperature
grade for this tire is established for a
tire that is properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive loading,
either separately or in combination,
can cause heat buildup and possible
tire failure.
The temperature grades are A (the
highest), B and C, representing the tire ’s
resistance to the generation of heat and
its ability to dissipate heat when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance which all passenger car tires must meet under the
Federal Motor Vehicle Safety Standard
No. 139. Grades B and A represent
higher levels of performance on the
laboratory test wheel than the minimum
required by law.
Glossary of Tire Terminology
•
Tire label:
A label showing the
original equipment tire sizes,
recommended inflation pressure and
the maximum weight the vehicle can
carry.
• Tire Identification Number:
A
number on the sidewall of each tire
providing information about the tire
brand and manufacturing plant, tire
size and date of manufacture. Also
referred to as DOT code.
• Inflation pressure: A measure of the
amount of air in a tire.
336
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Wheels and Tires