tow LINCOLN MKZ 2020 Repair Manual
[x] Cancel search | Manufacturer: LINCOLN, Model Year: 2020, Model line: MKZ, Model: LINCOLN MKZ 2020Pages: 561, PDF Size: 5.7 MB
Page 315 of 561

When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for use
during emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in
a safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap with
a thick cloth to prevent the possibility of
scalding and slowly remove the cap.
Failure to follow this instruction could result
in personal injury. Your vehicle has limited engine power when
in the fail-safe mode, drive your vehicle with
caution. Your vehicle does not maintain
high-speed operation and the engine may
operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend that
you contact your roadside assistance
service provider.
3. If this is not possible, wait a short period
for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage. Engine Coolant Temperature
Management
(If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the vehicle
may not be able to accelerate with full
power until the coolant temperature
reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long or
steep grade in high ambient temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
312
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Maintenance
Page 328 of 561

Specification
Name
Motorcraft® Spot and Stain Remover, ZC-14 (U.S.) ESR-M14P5-A
Motorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)
Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH shampoo,
we recommend Motorcraft Detail Wash.
• Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash your vehicle when it is hot
to the touch, or during strong or direct
sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting. •
Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle ’s paintwork or trim over time. We
recommend Motorcraft Bug and Tar
Remover.
• Remove any exterior accessories, for
example antennas, before entering a car
wash.
• When filling with AdBlue®, remove any
residue on painted surfaces immediately.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible. Cleaning the Headlamps
Note:
Do not scrape the headlamp lenses
or use abrasives, alcoholic solvents or
chemical solvents to clean them.
Note: Do not wipe the headlamps when they
are dry.
325
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Vehicle Care
Page 350 of 561

The tire pressure sensors mounted in
the wheels (originally installed on your
vehicle) are not designed to be used in
aftermarket wheels.
The use of wheels or tires not
recommended by Ford Motor Company
may affect the operation of your tire
pressure monitoring system.
If the tire pressure monitoring system
indicator is flashing, your system is
malfunctioning. Your replacement tire
might be incompatible with your tire
pressure monitoring system, or some
component of the system may be
damaged.
Safety Practices
WARNING: If your vehicle is
stuck in snow, mud or sand, do not
rapidly spin the tires; spinning the tires
can tear the tire and cause an
explosion. A tire can explode in as little
as three to five seconds. WARNING:
Do not spin the
wheels at over 34 mph (55 km/h). The
tires may fail and injure a passenger
or bystander.
Driving habits have a great deal to do
with your tire mileage and safety.
• Observe posted speed limits
• Avoid fast starts, stops and turns
• Avoid potholes and objects on the
road
• Do not run over curbs or hit the tire
against a curb when parking
Highway Hazards
No matter how carefully you drive there
is always the possibility that you may
eventually have a flat tire on the
highway. Drive slowly to the closest safe
area out of traffic. This may further
damage the flat tire, but your safety is
more important. If you feel a sudden vibration or ride
disturbance while driving, or you suspect
your tire or vehicle has been damaged,
immediately reduce your speed. Drive
with caution until you can safely pull off
the road. Stop and inspect the tires for
damage. If a tire is under-inflated or
damaged, deflate it, remove the wheel
and replace it with your spare tire and
wheel (if provided). If you cannot detect
a cause, have the vehicle towed to the
nearest repair facility or tire dealer to
have the vehicle inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or pothole
can cause the front end of your vehicle
to become misaligned or cause damage
to your tires. If your vehicle seems to
pull to one side when you’re driving, the
wheels may be out of alignment. Have
an authorized dealer check the wheel
alignment periodically.
347
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Wheels and Tires
Page 360 of 561

Driving with a T-type Mini-spare or Full-size
Dissimilar Spare with Label on Wheel
Do not:
•
Exceed 50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing equipment.
• Try to repair the dissimilar spare tire.
Use of the above dissimilar spare wheel at
any one wheel location can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability. •
Wet weather driving capability.
• All-wheel driving capability, if applicable.
Driving with a Full-size Dissimilar Spare
Wheel and Tire Assembly
Do not:
• Exceed
70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
Use of the above dissimilar spare wheel at
any one wheel location can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability. Give additional caution to the following when
driving with the full-size dissimilar spare
wheel and tire assembly:
•
Towing a trailer.
• Driving vehicles equipped with a camper
body.
• Driving vehicles with a load on the cargo
rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly and
seek service as soon as possible.
Changing a Road Wheel Procedure WARNING:
When one of the front
wheels is off the ground, the transmission
alone will not prevent the vehicle from
moving or slipping off the jack, even if the
transmission is in park (P).
357
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Wheels and Tires
Page 364 of 561

18.
To store the folded wrench on the jack,
engage the bracket of the jack base on
the wrench feature as shown. Swing
the wrench upward and adjust the
height of the jack until the pin engages
the hole. Tighten the hex nut clockwise
by hand until secure. 19. Put the flat tire, jack and lug wrench
away. Make sure the jack is fastened
securely before you drive.
20. Unblock the wheel and retrieve the warning triangle. Stowing the Flat Tire Without the
Retainer Strap
You can temporarily stow the full-size road
wheel in the spare tire compartment.
1.
Lift the carpeted wheel cover at an angle
to access the spare tire compartment.
361
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Wheels and Tires12
3
4
5
E75442 E176165 E227869
Page 365 of 561

2.
Place the wheel in the spare tire well with
the valve stem facing down.
3. Install the shorter jack retainer bolt to the
jack bolt-down bracket through the
center of the wheel. Finally, wind the
wheel retainer down to secure the wheel
in place.
4. Place the jack and tools back into the spare tire compartment.
5. Replace the carpeted wheel cover.
Stowing the Flat Tire Using the
Retainer Strap (If Equipped)
You can temporarily stow the full-size road
wheel in the spare tire compartment.
1. Find the flat tire retainer strap tucked inside the jack channel. 2.
Locate the jack bolt-down bracket. Push
the retainer strap through the jack
bolt-down bracket.
3. Put the jack and lug wrench away. Make
sure you fasten the jack so it does not
rattle when you drive.
4. Stow the flat tire on the floor in the cargo
area. 5. Weave the retainer strap through the
wheel openings. 6. Secure the flat tire by tying a flat knot.
362
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Wheels and TiresE224480 E224479
Page 403 of 561

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Radio Frequencies and Reception
Factors
Note:
Listening to loud audio for long
periods of time could damage your hearing. Radio Reception Factors
The further you travel from an AM or FM station, the weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
400
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Audio System
Page 408 of 561

HD Radio Technology manufactured under
license from iBiquity Digital Corporation and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of DTS Ford Motor Company and DTS are
not responsible for the content sent using
HD Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.
SATELLITE RADIO (IF EQUIPPED)
SiriusXM® Satellite Radio broadcasts a
variety of music, news, sports, weather, traffic
and entertainment satellite radio channels.
For more information and a complete list of
SiriusXM satellite radio channels, visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SiriusXM
at 1-888-539-7474. Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors Potential satellite radio reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and
other material as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate the interference and th\
e audio system may mute.
Satellite radio signal interfer-
ence
405
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Audio System
Page 410 of 561

Troubleshooting
Action
Condition
Message
No action required. This message should
disappear shortly.
Radio requires more than two seconds to
produce audio for the selected channel.
Acquiring…
If this message does not clear shortly, or with
an ignition key cycle, your receiver may have
a fault. See an authorized dealer for service.
There is an internal module or system failure
present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another
preset.
The channel is no longer available.
Invalid Channel
Contact SiriusXM at 1-888-539-7474 to
subscribe to the channel, or tune to another
channel.
Your subscription does not include this
channel.
Unsubscribed Channel
The signal is blocked. When you move into an
open area, the signal should return.
The signal is lost from the SiriusXM satellite
or SiriusXM tower to your vehicle antenna.
No Signal
No action required. The process may take up
to three minutes.
Update of channel programming in progress.
Updating…
Contact SiriusXM at 1-888-539-7474 to resolve
subscription issues.
Your satellite service is no longer available.
Questions? Call
1-888-539-7474
407
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Audio System
Page 422 of 561

Route Guidance
Description
Voice Command
Cancel the current route.
Cancel Route
Select an alternate route.
Detour
Repeat the last guidance prompt.
Repeat Instruction
Display an overview of the route.
Show Route
Display a list of traffic events on your route.
Show Traffic
Display the map on the touchscreen.
Show Map
Display a two-dimensional map with north toward the top of the touchscre\
en.
North Up
Display a two-dimensional map with the direction you are traveling towar\
d the top
of the touchscreen.
Heading Up
Display a three-dimensional map with the direction you are traveling tow\
ard the
front.
Show 3D
419
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3