Scheduled maintenance LINCOLN MKZ HYBRID 2013 User Guide

2.
Press the locking buttons together.
3. Rotate and remove the wiper blade.
4. Install in the reverse order.
Note: Make sure that the wiper blade
locks into place. Lower the wiper arm
and blade back to the windshield. The
wiper arms will automatically return to
their normal position when the ignition
is turned on.
Replace wiper blades at least once
per year for optimum performance.
Poor wiper quality can be improved
by cleaning the wiper blades and the
windshield.
CHANGING THE ENGINE AIR
FILTER WARNING
To reduce the risk of vehicle
damage and/or personal burn
injuries do not start your engine with
the air cleaner removed and do not
remove it while the engine is running. When changing the air filter element,
use only the air filter element listed.
See Capacities and Specifications
(page 330).
Change the air filter element at the
proper interval. See
Scheduled
Maintenance (page 444).
Note: Failure to use the correct air filter
element may result in severe engine
damage. The customer warranty may
be void for any damage to the engine
if the correct air filter element is not
used. 1. Loosen the 5 bolts on the air
cleaner cover.
2. Remove the air cleaner cover.
3. Remove the engine air filter element from the engine air
cleaner assembly.
4. Wipe any dirt or debris from the air
filter housing and cover to make
sure no dirt gets in the engine and
to make sure you have a good seal.
5. Install the new engine air filter element to the engine air cleaner
assembly.
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Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
your tires. If your vehicle seems to
pull to one side when you’re
driving, the wheels may be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
Wheel misalignment in the front
or the rear can cause uneven and
rapid treadwear of your tires and
should be corrected by an
authorized dealer. Front-wheel
drive vehicles and those with an
optional independent rear
suspension may require alignment
of all four wheels.
You should balance the tires
periodically. An unbalanced tire
and wheel assembly may result in
irregular tire wear.
Tire Rotation
Note:
If your tires show uneven
wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
before tire rotation. Note:
Your vehicle may be
equipped with a dissimilar spare
wheel and tire assembly. A
dissimilar spare wheel and tire
assembly is defined as a spare
wheel and tire assembly that is
different in brand, size or
appearance from the road tires and
wheels. If you have a dissimilar
spare wheel and tire assembly it is
intended for temporary use only
and should not be used in a tire
rotation.
Note: After having your tires
rotated, inflation pressure must be
checked and adjusted to the
vehicle requirements.
Rotating your tires at the
recommended interval (as
indicated in the Scheduled
Maintenance chapter) will help
your tires wear more evenly,
providing better tire performance
and longer tire life.
Front-wheel drive or all-wheel
drive vehicles (front tires on the
left side of the diagram) 327
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MOTORCRAFT PARTS
2.0L ATK iVCT Engine
Component
FA-1911
Air filter element 1
FL-910-S
Oil filter 2
BXT-96R-500
Battery
BXT-96R-590
SP-531
Spark plugs 3
FP-71
Cabin air filter
FS-104
Seat filter
WW-2200 (driver side)
Windshield wiper blade
WW-1900 (passenger side)
1 Failure to use the correct air filter element may result in severe engine damage.
The customer warranty may be void for any damage to the engine if the correct
air filter element is not used.
2 Only use the specified replacement oil filter. The use of a non-specified oil
filter can result in engine damage.
3 For spark plug replacement, see your authorized dealer. Replace the spark
plugs at the appropriate intervals. See Scheduled Maintenance (page 444).
Note: Replace the spark plugs with ones that meet Ford material and design
specifications for your vehicle, such as Motorcraft or equivalent replacement
parts. The customer warranty may be void for any damage to the engine if such
spark plugs are not used.
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MKZ (CC9) Capacities and Specifications

Ford part number /
Ford specification
Ford part name or
equivalent
Capacity
Item
/WSH-M17B19-AYN-32/WSS-M2C31-B2
Motorcraft PAG
Refrigerant
Compressor Oil
5.2 oz (153 ml)
A/C Refrigerant
Compressor Oil 7
Use only Motorcraft DOT 4 LV High Performance Brake Fluid or equivalent
meeting WSS-M6C65-A2 and ISO 4925 Class 6. Use of any fluid other than
the recommended fluid may cause brake system damage. 1
2 Approximate dry fill capacity. Actual amount may vary during fluid changes.
3 Automatic transmissions that require Motorcraft MERCON LV transmission
fluid should only use Motorcraft MERCON LV transmission fluid.
Use of any fluid other than the recommended fluid may cause transmission
damage.
Change the automatic transmission fluid and filter at the correct service interval.
See Scheduled Maintenance (page 444).
4 Your engine has been designed to use engine oil that meets Ford specification.
It is also acceptable to use an engine oil of recommended viscosity grade that
displays the API Certification Mark for gasoline engines.
Do not use API S category oils labeled as SN, SM, SL or lower category unless
the label also display the API certification mark. These oils do not meet
requirements of your vehicle''s engine and emissions system.
5 Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that is not
covered by Ford warranty.
6 Add the coolant type originally equipped in your vehicle.
7 WARNING
The A/C refrigerant system contains refrigerant R-134a under high pressure.
Opening the A/C refrigerant system can cause personal injury. A/C
refrigerant system is to be serviced only by qualified personnel. 337
MKZ (CC9) Capacities and Specifications

•
Travel expense reimbursement for
lodging, meals and rental car
• Destination assistance for taxi,
shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your
Ford Extended Service Plan coverage
expires, you can transfer any
remaining coverage to the new owner.
Whenever you sell your vehicle,
prospective buyers may have a higher
degree of confidence that vehicle was
properly maintained with Ford ESP,
thereby improving resale value.
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also
offers a Premium Maintenance Plan
that covers all scheduled
maintenance, and select items that
routinely wear out.
The coverage is prepaid, so you never
have to worry about affording your
vehicle maintenance. It covers regular
checkups, routine inspections,
preventive care and replacement of
select items that require periodic
attention for normal wear:
• Windshield Wiper Blades
• Spark Plugs (except in California) •
The Clutch Disc
• Brake Pads and Linings
• Shock Absorbers
• Belts and Hoses
• Diesel Exhaust Fluid
Replenishment
Contact your selling authorized Ford
or Lincoln dealership today so they
can customize a Ford Extended
Service Plan that fits your driving
lifestyle and budget.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with
an affordable, no interest, no fee
payment program.
To learn more, call our Ford ESP
specialists at 800-367-3377. Don ’t
forget to ask about our interest free
payment program, allowing you all
the security and benefits Ford ESP has
to offer while paying over time. You
are pre-approved with no credit
checks, no hassles!
Complete the information below and
mail to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
341
MKZ (CC9) Ford Extended Service Plan (ESP)

Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions,
regularly inspect your vehicle, and
seek repair for any damage or problem
you suspect. Vehicle Health Report
supplements, but cannot replace,
normal maintenance and vehicle
inspection. Vehicle Health Report only
monitors certain systems
electronically monitored by your
vehicle and will not monitor or report
the status of any other system, (such
as brake lining wear). Failure to
perform scheduled maintenance and
regularly inspect your vehicle may
result in vehicle damage and serious
injury. Note:
This feature is only available in
the United States.
Note: Your Vehicle Health Report
feature requires activation prior to use.
Visit www.SYNCMyRide.com to
register. There is no fee or subscription
associated with Vehicle Health Report,
but you must register to use this
feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle
Health Report Privacy Notice.
Note: In order to allow a break-in
period for your vehicle, you may not be
able to create a Vehicle Health Report
until your vehicle odometer has
reached 200 miles. Note:
Cellular phone and SMS charges
may apply when making a report.
Register for Vehicle Health Report and
set your report preferences at
www.SYNCMyRide.com. After
registering, you can request a Vehicle
Health Report (inside your vehicle).
Return to your account at
www.SYNCMyRide.com to view your
report. You can also choose for SYNC
to remind you automatically to run
reports at specific mileage intervals.
Cellular phone airtime usage may
apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of
a diagnostic report card. The Vehicle
Health Report contains valuable
information, such as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service
Actions
• Items noted during vehicle
inspections by your authorized
dealer that still need servicing.
Making a Report If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health
Report. To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle
health report".
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General Maintenance
Information
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major
repair expenses resulting from neglect
or inadequate maintenance and may
help to increase the value of your
vehicle when you sell or trade it. Keep
all receipts for completed
maintenance with your vehicle.
We have established regular
maintenance intervals for your vehicle
based upon rigorous testing. It is
important that you have your vehicle
serviced at the proper times. These
intervals serve two purposes; one is
to maintain the reliability of your
vehicle and the second is to keep your
cost of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed
and to make sure that the materials
used meet the specifications
identified in this owner's manual. See
Capacities and Specifications
(page 330).
Failure to perform scheduled
maintenance invalidates warranty
coverage on parts affected by the lack
of maintenance. Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in
extensive factory-sponsored
certification training to help them
become experts on the operation of
your vehicle. Ask your dealership
about the training and certification
their technicians have received.
Genuine Ford and Motorcraft®
Replacement Parts
Dealerships stock Ford, Motorcraft
and Ford-authorized branded
re-manufactured replacement parts.
These parts meet or exceed our
specifications. Parts installed at your
dealership carry a nationwide
12-month or 12000-mile (20000
kilometers) parts and labor limited
warranty.
If you do not use Ford authorized parts
they may not meet our specifications
and depending on the part, it could
affect emissions compliance.
Convenience
Many dealerships have extended
evening and Saturday hours to make
your service visit more convenient and
they offer one stop shopping. They
can perform any services that are
required on your vehicle, from general
maintenance to collision repairs.
Note:
Not all dealers have extended
hours or body shops. Please contact
your dealer for details.
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MKZ (CC9) Scheduled Maintenance

Protecting Your Investment
Maintenance is an investment that
pays dividends in the form of
improved reliability, durability and
resale value. To maintain the proper
performance of your vehicle and its
emission control systems, make sure
you have scheduled maintenance
performed at the designated intervals.
Your vehicle is equipped with an
information display, which indicates
the proper oil change interval. This
interval may be up to one year or
10000 miles (16000 kilometers).
When ENGINE OIL CHANGE DUE or
OIL CHANGE REQUIRED appears in
the information display, it is time for
an oil change. Make sure you perform
the oil change within two weeks or
500 miles (800 kilometers) of the
ENGINE OIL CHANGE DUE
or OIL
CHANGE REQUIRED message
appearing. Make sure you reset the oil
monitoring system after each oil
change. See Engine Oil Check (page
280
).
If your information display resets
prematurely, becomes inoperative or
the vehicle battery becomes
discharged or disconnected, the oil
monitoring system resets to 100% oil
life. You should change your engine
oil one year or 10000 miles (16000
kilometers) from the previous oil
change. Never exceed one year or
10000 miles (16000 kilometers)
between oil change intervals. Your vehicle is very sophisticated and
built with multiple, complex,
performance systems. Every
manufacturer develops these systems
using different specifications and
performance features. That is why it
is important to rely upon your
dealership to properly diagnose and
repair your vehicle.
Ford Motor Company has
recommended maintenance intervals
for various parts and component
systems based upon engineering
testing. Ford Motor Company relies
upon this testing to determine the
most appropriate mileage for
replacement of oils and fluids to
protect your vehicle at the lowest
overall cost to you and recommends
against maintenance schedules that
deviate from the scheduled
maintenance information.
We strongly recommend the use of
only genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the
recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or
additives not approved by us as part
of your vehicle
’s normal maintenance.
Please consult your warranty
information.
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MKZ (CC9) Scheduled Maintenance

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and,
by itself, does not necessarily indicate
a concern or that the fluid needs to be
changed. However, a qualified expert,
such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also
show signs of overheating or foreign
material contamination immediately.
Make sure to change your vehicle
’s
oils and fluids at the specified
intervals or in conjunction with a
repair. Flushing is a viable way to
change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems
are flushed only with new fluid that is
the same as that required to fill and
operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following
basic maintenance checks and
inspections every month or at
six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
446
MKZ (CC9) Scheduled Maintenance

Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
right, it is important to have the
systems on your vehicle checked
regularly. This can help identify
potential issues and prevent major
problems. We recommend having the
following multi-point inspection
performed at every scheduled
maintenance interval to help make
sure your vehicle keeps running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure **
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant
expiration Use By date on the canister. Replace as needed.
447
MKZ (CC9) Scheduled Maintenance