ESP LINCOLN MKZ HYBRID 2013 Repair Manual

to you SOFTWARE updates,
supplements, add-on
components, or Internet-based
services components of the
SOFTWARE after the date you
obtain your initial copy of the
SOFTWARE ("Supplemental
Components").
If FORD MOTOR COMPANY or third
party software and services suppliers
provide or make available to you
Supplemental Components and no
other EULA terms are provided along
with the Supplemental Components,
then the terms of this EULA shall
apply.
If MS, Microsoft Corporation, their
affiliates and/or their designated
agent make available Supplemental
Components, and no other EULA
terms are provided, then the terms of
this EULA shall apply, except that the
MS, Microsoft Corporation or affiliate
entity providing the Supplemental
Component(s) shall be the licensor
of the Supplemental Component(s).
FORD MOTOR COMPANY, MS,
Microsoft Corporation, their affiliates
and/or their designated agent reserve
the right to discontinue without
liability any Internet-based services
provided to you or made available to
you through the use of the
SOFTWARE. •
Links to Third Party Sites: The
MS SOFTWARE may provide you
with the ability to link to third party
sites through the use of the
SOFTWARE. The third party sites
are not under the control of MS,
Microsoft Corporation, their
affiliates and/or their designated
agent. Neither MS nor Microsoft
Corporation nor their affiliates nor
their designated agent are
responsible for (i) the contents of
any third party sites, any links
contained in third party sites, or
any changes or updates to third
party sites, or (ii) webcasting or
any other form of transmission
received from any third party sites.
If the SOFTWARE provides links to
third party sites, those links are
provided to you only as a
convenience, and the inclusion of
any link does not imply an
endorsement of the third party site
by MS, Microsoft Corporation, their
affiliates and/or their designated
agent.
• Obligation to Drive
Responsibly:
You recognize your
obligation to drive responsibly and
keep attention on the road. You
will read and abide with the
DEVICE operating instructions
particularly as they pertain to
safety and assumes any risk
associated with the use of the
DEVICE.
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UPGRADES AND RECOVERY
MEDIA: If the SOFTWARE is provided
by FORD MOTOR COMPANY separate
from the DEVICE on media such as a
ROM chip, CD ROM disk(s) or via web
download or other means, and is
labeled "For Upgrade Purposes Only"
or "For Recovery Purposes Only" you
may install one (1) copy of such
SOFTWARE onto the DEVICE as a
replacement copy for the existing
SOFTWARE, and use it in accordance
with this EULA, including any
additional EULA terms accompanying
the upgrade SOFTWARE.
INTELLECTUAL PROPERTY
RIGHTS: All title and intellectual
property rights in and to the
SOFTWARE (including but not limited
to any images, photographs,
animations, video, audio, music, text
and "applets" incorporated into the
SOFTWARE), the accompanying
printed materials, and any copies of
the SOFTWARE, are owned by MS,
Microsoft Corporation, FORD MOTOR
COMPANY, or their affiliates or
suppliers. The SOFTWARE is licensed,
not sold. You may not copy the
printed materials accompanying the
SOFTWARE. All title and intellectual
property rights in and to the content
which may be accessed through use
of the SOFTWARE is the property of
the respective content owner and may
be protected by applicable copyright
or other intellectual property laws and
treaties. This EULA grants you no
rights to use such content. All rights
not specifically granted under this
EULA are reserved by MS, Microsoft
Corporation, FORD MOTOR COMPANY, third party software and
service providers, their affiliates and
suppliers. Use of any on-line services
which may be accessed through the
SOFTWARE may be governed by the
respective terms of use relating to
such services. If this SOFTWARE
contains documentation that is
provided only in electronic form, you
may print one copy of such electronic
documentation.
EXPORT RESTRICTIONS:
You
acknowledge that the SOFTWARE is
subject to U.S. and European Union
export jurisdiction. You agree to
comply with all applicable
international and national laws that
apply to the SOFTWARE, including
the U.S. Export Administration
Regulations, as well as end-user,
end-use and destination restrictions
issued by U.S. and other governments.
For additional information, see
http://www.microsoft.com/exporting/.
TRADEMARKS:
This EULA does not
grant you any rights in connection with
any trademarks or service marks of
FORD MOTOR COMPANY, MS,
Microsoft Corporation, third party
software or service providers, their
affiliates or suppliers.
PRODUCT SUPPORT:
Product
support for the SOFTWARE is not
provided by MS, its parent corporation
Microsoft Corporation, or their
affiliates or subsidiaries. For product
support, please refer to FORD MOTOR
COMPANY instructions provided in
the documentation for the DEVICE.
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MKZ (CC9) Appendices

Keep User's Guide in vehicle: When
kept in the vehicle, the User's Guide
will be a ready reference for you and
other users unfamiliar with the
Windows Automotive-based system.
Please make certain that before using
the system for the first time, all
persons have access to the User's
Guide and read its instructions and
safety information carefully.
WARNING
Operating certain parts of this
system while driving can distract
your attention away from the road,
and possibly cause an accident or
other serious consequences. Do not
change system settings or enter data
non-verbally (using your hands) while
driving. Stop the vehicle in a safe and
legal manner before attempting these
operations. This is important since
while setting up or changing some
functions you might be required to
distract your attention away from the
road and remove your hands from the
wheel. General Operation
Voice Command Control: Functions
within the Windows
Automotive-based system may be
accomplished using only voice
commands. Using voice commands
while driving allows you to operate
the system without removing your
hands from the wheel. Prolonged Views of Screen: Do not
access any function requiring a
prolonged view of the screen while
you are driving. Pull over in a safe and
legal manner before attempting to
access a function of the system
requiring prolonged attention. Even
occasional short scans to the screen
may be hazardous if your attention
has been diverted away from your
driving task at a critical time.
Volume Setting: Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
Use of Speech Recognition
Functions:
Speech recognition
software is inherently a statistical
process which is subject to errors. It is
your responsibility to monitor any
speech recognition functions included
in the system and address any errors.
Navigation Features: Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and
safety information fully.
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MKZ (CC9) Appendices

Distraction Hazard: Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can seriously distract
your attention and could cause an
accident or other serious
consequences. Stop the vehicle in a
safe and legal manner before
attempting these operations.
Let Your Judgment Prevail:
Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
substitute for your personal judgment.
Any route suggestions made by this
system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
Route Safety:
Do not follow the
route suggestions if doing so would
result in an unsafe or illegal maneuver,
if you would be placed in an unsafe
situation, or if you would be directed
into an area that you consider unsafe.
The driver is ultimately responsible for
the safe operation of the vehicle and
therefore, must evaluate whether it is
safe to follow the suggested
directions.
Potential Map Inaccuracy:
Maps
used by this system may be
inaccurate because of changes in
roads, traffic controls or driving
conditions. Always use good judgment
and common sense when following
the suggested routes. Emergency Services: Do not rely on
any navigation features included in
the system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals
and clinics are likely to be contained
in the map database for such
navigation features.
TeleNav Software End User
License Agreement
Please read these terms and
conditions carefully before you use
the TeleNav Software. Your use of the
TeleNav Software indicates that you
accept these terms and conditions. If
you do not accept these terms and
conditions, do not break the seal of
the package, launch, or otherwise use
the TeleNav Software.
TeleNav may revise this Agreement
and the privacy policy at any time,
with or without notice to you. You
agree to visit http://www.telenav.com
from time to time to review the then
current version of this Agreement and
of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting
attention to the TeleNav Software
may pose a risk of injury or death to
you and others in situations that
otherwise require your undivided
attention, and you therefore agree to
comply with the following when using
the TeleNav Software: (a) observe all
traffic laws and otherwise drive safely;
(b) use your own personal judgment
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MKZ (CC9) Appendices

Software in any manner that (i)
infringes the intellectual property or
proprietary rights, rights of publicity
or privacy or other rights of any party,
(ii) violates any law, statute,
ordinance or regulation, including but
not limited to laws and regulations
related to spamming, privacy,
consumer and child protection,
obscenity or defamation, or (iii) is
harmful, threatening, abusive,
harassing, tortuous, defamatory,
vulgar, obscene, libelous, or otherwise
objectionable; and (f) lease, rent out,
or otherwise permit unauthorized
access by third parties to the TeleNav
Software without advanced written
permission of TeleNav.
4. Disclaimers
To the fullest extent permissible
pursuant to applicable law, in no
event will TeleNav, its licensors and
suppliers, or agents or employees of
any of the foregoing, be liable for any
decision made or action taken by you
or anyone else in reliance on the
information provided by the TeleNav
Software. TeleNav also does not
warrant the accuracy of the map or
other data used for the TeleNav
Software. Such data may not always
reflect reality due to, among other
things, road closures, construction,
weather, new roads and other
changing conditions. You are
responsible for the entire risk arising
out of your use of the TeleNav
Software. For example but without
limitation, you agree not to rely on the
TeleNav Software for critical
navigation in areas where the
well-being or survival of you or others
is dependent on the accuracy of
navigation, as the maps or
functionality of the TeleNav Software
are not intended to support such high
risk applications, especially in more
remote geographical areas.
TELENAV EXPRESSLY DISCLAIMS
AND EXCLUDES ALL WARRANTIES
IN CONNECTION WITH THE TELENAV
SOFTWARE, WHETHER STATUTORY,
EXPRESS OR IMPLIED, INCLUDING
ALL WARRANTIES WHICH MAY
ARISE FROM COURSE OF DEALING,
CUSTOM OR TRADE AND INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND
NON-INFRINGEMENT OF THIRD
PARTY RIGHTS WITH RESPECT TO
THE TELENAV SOFTWARE. Certain
jurisdictions do not permit the
disclaimer of certain warranties, so
this limitation may not apply to you.
5. Limitation of Liability
TO THE EXTENT PERMITTED UNDER
APPLICABLE LAW, UNDER NO
CIRCUMSTANCES SHALL TELENAV
OR ITS LICENSORS AND SUPPLIERS
BE LIABLE TO YOU OR TO ANY THIRD
PARTY FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL,
SPECIAL OR EXEMPLARY DAMAGES
(INCLUDING IN EACH CASE, BUT NOT
LIMITED TO, DAMAGES FOR THE
INABILITY TO USE THE EQUIPMENT
OR ACCESS DATA, LOSS OF DATA,
LOSS OF BUSINESS, LOSS OF
PROFITS, BUSINESS INTERRUPTION
435
MKZ (CC9) Appendices

TeleNav Software. Notwithstanding
the foregoing, TeleNav may assign this
Agreement to any other party at any
time without notice, provided the
assignee remains bound by this
Agreement.
8. Miscellaneous
8.1
This Agreement constitutes the entire
agreement between TeleNav and you
with respect to the subject matter
hereof.
8.2
Except for the limited licenses
expressly granted in this Agreement,
TeleNav retains all right, title and
interest in and to the TeleNav
Software, including without limitation
all related intellectual property rights.
No licenses or other rights which are
not expressly granted in this
Agreement are intended to, or shall
be, granted or conferred by
implication, statute, inducement,
estoppel or otherwise, and TeleNav
and its suppliers and licensors hereby
reserve all of their respective rights
other than the licenses explicitly
granted in this Agreement
8.3
By using the TeleNav Software, you
consent to receive from TeleNav all
communications, including notices,
agreements, legally required
disclosures or other information in
connection with the TeleNav
Software (collectively, "Notices")
electronically. TeleNav may provide
such Notices by posting them on
TeleNav's Website or by downloading
such Notices to your wireless device.
If you desire to withdraw your consent
to receive Notices electronically, you
must discontinue your use of the
TeleNav Software.
8.4
TeleNav's or your failure to require
performance of any provision shall not
affect that party's right to require
performance at any time thereafter,
nor shall a waiver of any breach or
default of this Agreement constitute
a waiver of any subsequent breach or
default or a waiver of the provision
itself.
8.5
If any provision herein is held
unenforceable, then such provision
will be modified to reflect the
intention of the parties, and the
remaining provisions of this
Agreement will remain in full force
and effect
8.6
The headings in this Agreement are
for convenience of reference only, will
not be deemed to be a part of this
Agreement, and will not be referred
to in connection with the construction
or interpretation of this Agreement.
As used in this Agreement, the words
"include" and "including" and
variations thereof, will not be deemed
to be terms of limitation, but rather
will be deemed to be followed by the
words "without limitation".
437
MKZ (CC9) Appendices

PURPOSE OR NON-INFRINGEMENT.
Some States, Territories and
Countries do not allow certain
warranty exclusions, so to that extent
the above exclusion may not apply to
you.
Disclaimer of Liability: NT AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL
NOT BE LIABLE TO YOU IN RESPECT
OF ANY CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF
THE CAUSE OF THE CLAIM, DEMAND
OR ACTION ALLEGING ANY LOSS,
INJURY OR DAMAGES, DIRECT OR
INDIRECT, WHICH MAY RESULT
FROM THE USE OR POSSESSION OF
THIS DATA; OR FOR ANY LOSS OF
PROFIT, REVENUE, CONTRACTS OR
SAVINGS, OR ANY OTHER DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS DATA, ANY
DEFECT IN THIS DATA, OR THE
BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN
ACTION IN CONTRACT OR TORT OR
BASED ON A WARRANTY, EVEN IF
NT OR ITS LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. Some States,
Territories and Countries do not allow
certain liability exclusions or damages
limitations, so to that extent the
above may not apply to you. Export Control:
You agree not to
export from anywhere any part of the
Data or any direct product thereof
except in compliance with, and with
all licenses and approvals required
under, applicable export laws, rules
and regulations, including but not
limited to the laws, rules and
regulations administered by the Office
of Foreign Assets Control of the U.S.
Department of Commerce and the
Bureau of Industry and Security of the
U.S. Department of Commerce. To the
extent that any such export laws, rules
or regulations prohibit NT from
complying with any of its obligations
hereunder to deliver or distribute Data,
such failure shall be excused and shall
not constitute a breach of this
Agreement.
Entire Agreement:
These terms and
conditions constitute the entire
agreement between NT (and its
licensors, including their licensors and
suppliers) and you pertaining to the
subject matter hereof, and supersedes
in their entirety any and all written or
oral agreements previously existing
between us with respect to such
subject matter.
Severability:
You and NT agree that
if any portion of this agreement is
found illegal or unenforceable, that
portion shall be severed and the
remainder of the Agreement shall be
given full force and effect.
440
MKZ (CC9) Appendices

Gracenote® End User License
Agreement (EULA)
This device contains software from
Gracenote, Inc. of 2000 Powell Street
Emeryville, California 94608
("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this
device to do disc and music file
identification and obtain
music-related information, including
name, artist, track, and title
information ("Gracenote Data") from
online servers ("Gracenote Servers"),
and to perform other functions. You
may use Gracenote Data only by
means of the intended End User
functions of this device.
This device may contain content
belonging to Gracenote's providers. If
so, all of the restrictions set forth
herein with respect to Gracenote Data
shall also apply to such content and
such content providers shall be
entitled to all of the benefits and
protections set forth herein that are
available to Gracenote.
You agree that you will use the
content from Gracenote ("Gracenote
Content") , Gracenote Data, the
Gracenote Software, and Gracenote
Servers for your own personal,
non-commercial use only. You agree
not to assign, copy, transfer or
transmit the Gracenote Content,
Gracenote Software or any Gracenote
Data (except in a Tag associated with
a music file) to any third party. YOU
AGREE NOT TO USE OR EXPLOIT
GRACENOTE CONTENT,
GRACENOTE DATA, THE
GRACENOTE SOFTWARE, OR
GRACENOTE SERVERS, EXCEPT AS
EXPRESSLY PERMITTED HEREIN.
You agree that your non-exclusive
licenses to use the Gracenote
Content, Gracenote Data, the
Gracenote Software, and Gracenote
Servers will terminate if you violate
these restrictions. If your licenses
terminate, you agree to cease any and
all use of the Gracenote Content,
Gracenote Data, the Gracenote
Software, and Gracenote Servers.
Gracenote, respectively, reserve all
rights in Gracenote Data, the
Gracenote Software, and the
Gracenote Servers and Gracenote
Content, including all ownership
rights. Under no circumstances will
either Gracenote become liable for
any payment to you for any
information that you provide, including
any copyrighted material or music file
information. You agree that Gracenote
may enforce its respective rights,
collectively or separately, under this
agreement against you, directly in
each company's own name.
Gracenote uses a unique identifier to
track queries for statistical purposes.
The purpose of a randomly assigned
numeric identifier is to allow
Gracenote to count queries without
knowing anything about who you are.
For more information, see the web
page at www.gracenote.com for the
Gracenote Privacy Policy.
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MKZ (CC9) Appendices

THE GRACENOTE SOFTWARE, EACH
ITEM OF GRACENOTE DATA AND
THE GRACENOTE CONTENT ARE
LICENSED TO YOU "AS IS". NEITHER
GRACENOTE MAKES ANY
REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR
GRACENOTE CONTENT.
GRACENOTE COLLECTIVELY AND
SEPARATELY RESERVE THE RIGHT
TO DELETE DATA AND/OR CONTENT
FROM THE COMPANIES'
RESPECTIVE SERVERS OR, IN THE
CASE OF GRACENOTE, CHANGE
DATA CATEGORIES FOR ANY CAUSE
THAT GRACENOTE DEEMS
SUFFICIENT. NO WARRANTY IS
MADE THAT EITHER GRACENOTE
CONTENT OR THE GRACENOTE
SOFTWARE OR GRACENOTE
SERVERS ARE ERROR-FREE OR
THAT THE FUNCTIONING OF THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS
NOT OBLIGATED TO PROVIDE YOU
WITH ANY ENHANCED OR
ADDITIONAL DATA TYPES THAT
GRACENOTE MAY CHOOSE TO
PROVIDE IN THE FUTURE AND IS
FREE TO DISCONTINUE ITS ONLINE
SERVICES AT ANY TIME.
GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE
RESULTS THAT WILL BE OBTAINED
BY YOUR USE OF THE GRACENOTE
SOFTWARE OR ANY GRACENOTE
SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST
PROFITS OR LOST REVENUES FOR
ANY REASON WHATSOEVER.
© Gracenote 2007.
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of
the FCC Rules and with RSS-210 of
Industry Canada. Operation is subject
to the following two conditions: (1)
This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
WARNING
Changes or modifications not
expressively approved by the
party responsible for compliance
could void the user's authority to
operate the equipment. The term "IC"
before the radio certification number
only signifies that Industry Canada
technical specifications were met. The antenna used for this transmitter
must not be co-located or operating
in conjunction with any other antenna
or transmitter.
443
MKZ (CC9) Appendices

General Maintenance
Information
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major
repair expenses resulting from neglect
or inadequate maintenance and may
help to increase the value of your
vehicle when you sell or trade it. Keep
all receipts for completed
maintenance with your vehicle.
We have established regular
maintenance intervals for your vehicle
based upon rigorous testing. It is
important that you have your vehicle
serviced at the proper times. These
intervals serve two purposes; one is
to maintain the reliability of your
vehicle and the second is to keep your
cost of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed
and to make sure that the materials
used meet the specifications
identified in this owner's manual. See
Capacities and Specifications
(page 330).
Failure to perform scheduled
maintenance invalidates warranty
coverage on parts affected by the lack
of maintenance. Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in
extensive factory-sponsored
certification training to help them
become experts on the operation of
your vehicle. Ask your dealership
about the training and certification
their technicians have received.
Genuine Ford and Motorcraft®
Replacement Parts
Dealerships stock Ford, Motorcraft
and Ford-authorized branded
re-manufactured replacement parts.
These parts meet or exceed our
specifications. Parts installed at your
dealership carry a nationwide
12-month or 12000-mile (20000
kilometers) parts and labor limited
warranty.
If you do not use Ford authorized parts
they may not meet our specifications
and depending on the part, it could
affect emissions compliance.
Convenience
Many dealerships have extended
evening and Saturday hours to make
your service visit more convenient and
they offer one stop shopping. They
can perform any services that are
required on your vehicle, from general
maintenance to collision repairs.
Note:
Not all dealers have extended
hours or body shops. Please contact
your dealer for details.
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MKZ (CC9) Scheduled Maintenance