ESP LINCOLN MKZ HYBRID 2013 Service Manual

Each tire, including the spare
(if provided), should be
checked monthly when cold
and inflated to the inflation pressure
recommended by the vehicle
manufacturer on the vehicle placard
or tire inflation pressure label. (If your
vehicle has tires of a different size
than the size indicated on the vehicle
placard or tire inflation pressure label,
you should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a tire
pressure monitoring system (TPMS)
that illuminates a low tire pressure
telltale when one or more of your tires
is significantly under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them to
the proper pressure. Driving on a
significantly under-inflated tire causes
the tire to overheat and can lead to
tire failure. Under-inflation also
reduces fuel efficiency and tire tread
life, and may affect the vehicle ’s
handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance,
and it is the driver ’s responsibility to
maintain correct tire pressure, even if
under-inflation has not reached the
level to trigger illumination of the
TPMS low tire pressure telltale. Your vehicle has also been equipped
with a TPMS malfunction indicator to
indicate when the system is not
operating properly. The malfunction
indicator is combined with the low tire
pressure telltale. When the system
detects a malfunction, the telltale will
flash for approximately one minute
and then remain continuously
illuminated. This sequence will
continue upon subsequent vehicle
start-ups as long as the malfunction
exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent the
TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
The tire pressure monitoring system
complies with part 15 of the FCC rules
and with RSS-210 of Industry Canada.
Operation is subject to the following
two conditions: (1) This device may
not cause harmful interference, and
(2) This device must accept any
interference received, including
interference that may cause undesired
operation.
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When Inflating your Tires
When putting air into your tires (such
as at a gas station or in your garage),
the tire pressure monitoring system
may not respond immediately to the
air added to your tires.
It may take up to two minutes of
driving over 20 mph (32 km/h) for the
light to turn off after you have filled
your tires to the recommended
inflation pressure
How Temperature Affects your
Tire Pressure
The tire pressure monitoring system
monitors tire pressure in each
pneumatic tire. While driving in a
normal manner, a typical passenger
tire inflation pressure may increase
approximately 2 to 4 psi (14 to 28
kPa) from a cold start situation. If the
vehicle is stationary overnight with the
outside temperature significantly
lower than the daytime temperature,
the tire pressure may decrease
approximately 3 psi (21 kPa) for a drop
of 30°F (17°C) in ambient
temperature. This lower pressure
value may be detected by the TPMS
as being significantly lower than the
recommended inflation pressure and
activate the TPMS warning light for
low tire pressure. If the low tire
pressure warning light is on, visually
check each tire to verify that no tire is
flat. (If one or more tires are flat, repair
as necessary.) Check air pressure in
the road tires. If any tire is
under-inflated, carefully drive the
vehicle to the nearest location where
air can be added to the tires. Inflate
all the tires to the recommended
inflation pressure.
TIRE CARE
Information About Uniform
Tire Quality Grading
Tire Quality Grades apply to new
pneumatic passenger car tires.
The Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example: Treadwear 200
Traction AA Temperature A.
These Tire Quality Grades are
determined by standards that the
United States Department of
Transportation has set.
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test wheel. Sustained high
temperature can cause the
material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden
tire failure. The grade C
corresponds to a level of
performance which all passenger
car tires must meet under the
Federal Motor Vehicle Safety
Standard No. 139. Grades B and A
represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law.
Glossary of Tire Terminology
•
Tire label: A label showing the
original equipment tire sizes,
recommended inflation
pressure and the maximum
weight the vehicle can carry.
• Tire Identification Number:
A number on the sidewall of
each tire providing information
about the tire brand and
manufacturing plant, tire size
and date of manufacture. Also
referred to as DOT code.
• Inflation pressure: A measure
of the amount of air in a tire.
• Standard load: A class of
P-metric or Metric tires
designed to carry a maximum
load at 35 psi [37 psi (2.5 bar)
for Metric tires]. Increasing the
inflation pressure beyond this
pressure will not increase the
tire ’s load carrying capability. •
Extra load: A class of P-metric
or Metric tires designed to carry
a heavier maximum load at 41
psi [43 psi (2.9 bar) for Metric
tires]. Increasing the inflation
pressure beyond this pressure
will not increase the tire ’s load
carrying capability.
• kPa:
Kilopascal, a metric unit
of air pressure.
• PSI:
Pounds per square inch, a
standard unit of air pressure.
• Cold inflation pressure:
The
tire pressure when the vehicle
has been stationary and out of
direct sunlight for an hour or
more and prior to the vehicle
being driven for 1 mile (1.6 km).
• Recommended inflation
pressure:
The cold inflation
pressure found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the
door edge that meets the
door-latch post, next to the
driver's seating position), or
Tire Label located on the
B-Pillar or the edge of the
driver ’s door.
• B-pillar:
The structural
member at the side of the
vehicle behind the front door
• Bead area of the tire: Area of
the tire next to the rim.
• Sidewall of the tire:
Area
between the bead area and the
tread.
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When weather temperature
changes occur, tire inflation
pressures also change. A 10°F
(6°C) temperature drop can
cause a corresponding drop of 1
psi (7 kPa) in inflation pressure.
Check your tire pressures
frequently and adjust them to the
proper pressure which can be
found on the Safety Compliance
Certification Label or Tire Label.
To check the pressure in your
tire(s):
1. Make sure the tires are cool,
meaning they are not hot from
driving even a mile.
Note: If you are checking tire
pressure when the tire is hot, (for
example driven more than 1 mile
[1.6 kilometers]), never bleed or
reduce air pressure. The tires are
hot from driving and it is normal for
pressures to increase above
recommended cold pressures. A
hot tire at or below recommended
cold inflation pressure could be
significantly under-inflated.
Note: If you have to drive a
distance to get air for your tire(s),
check and record the tire pressure
first and add the appropriate air
pressure when you get to the
pump. It is normal for tires to heat
up and the air pressure inside to go
up as you drive.
2. Remove the cap from the valve
on one tire, then firmly press
the tire gauge onto the valve
and measure the pressure. 3.
Add enough air to reach the
recommended air pressure.
Note: If you overfill the tire, release
air by pressing on the metal stem
in the center of the valve. Then
recheck the pressure with your tire
gauge.
4. Replace the valve cap.
5. Repeat this procedure for each
tire, including the spare.
Note: Some spare tires operate at
a higher inflation pressure than the
other tires. For T type mini-spare
tires (refer to the Dissimilar spare
wheel and tire assembly
information for a description):
Store and maintain at 60 psi (4.15
bar). For full-size and dissimilar
spare tires (refer to the Dissimilar
spare wheel and tire assembly
information for a description):
Store and maintain at the higher of
the front and rear inflation pressure
as shown on the Tire Label.
6. Visually inspect the tires to
make sure there are no nails or
other objects embedded that
could poke a hole in the tire
and cause an air leak.
7. Check the sidewalls to make sure there are no gouges, cuts
or bulges.
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PROTECT YOURSELF FROM THE
RISING COST OF VEHICLE REPAIRS
WITH A FORD EXTENDED SERVICE
PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford and Lincoln
owners have discovered the powerful
protection of Ford Extended Service
Plan. It is the only extended service
plan backed by Ford Motor Company,
and provides peace of mind
protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of
your Ford Extended Service Plan. With
Ford ESP, you minimize your risk for
unexpected repair bills and rising
repair costs.
Up to 500+ Covered Vehicle
Components
There are four Extended Service Plans
with different levels of coverage. Ask
your authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With
over 500 covered components,
this plan is so complete that we
generally only discuss what’ s not
covered.
2. ExtraCARE - Covers 113 components, and includes many
high-tech items.
3. BaseCARE - Covers 84 components. 4. PowertrainCARE - Covers 29
critical components.
Ford Extended Service Plan is honored
by all authorized Ford and Lincoln
dealers in the U.S. and Canada. It is
the only extended service plan
authorized and backed by Ford Motor
Company.
That means you get:
• Reliable, quality service anywhere
you go
• Repairs performed by factory
trained technicians, using Genuine
Ford and Lincoln parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day
covered repairs.
Extended Rental Benefits
If your vehicle is kept overnight for
covered repairs, you are eligible for
rental car coverage, including Bumper
to Bumper warranty repairs, or Field
Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and
battery jump starts
• Out of fuel and lock-out assistance
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MKZ (CC9) Ford Extended Service Plan (ESP)

•
Travel expense reimbursement for
lodging, meals and rental car
• Destination assistance for taxi,
shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your
Ford Extended Service Plan coverage
expires, you can transfer any
remaining coverage to the new owner.
Whenever you sell your vehicle,
prospective buyers may have a higher
degree of confidence that vehicle was
properly maintained with Ford ESP,
thereby improving resale value.
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also
offers a Premium Maintenance Plan
that covers all scheduled
maintenance, and select items that
routinely wear out.
The coverage is prepaid, so you never
have to worry about affording your
vehicle maintenance. It covers regular
checkups, routine inspections,
preventive care and replacement of
select items that require periodic
attention for normal wear:
• Windshield Wiper Blades
• Spark Plugs (except in California) •
The Clutch Disc
• Brake Pads and Linings
• Shock Absorbers
• Belts and Hoses
• Diesel Exhaust Fluid
Replenishment
Contact your selling authorized Ford
or Lincoln dealership today so they
can customize a Ford Extended
Service Plan that fits your driving
lifestyle and budget.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with
an affordable, no interest, no fee
payment program.
To learn more, call our Ford ESP
specialists at 800-367-3377. Don ’t
forget to ask about our interest free
payment program, allowing you all
the security and benefits Ford ESP has
to offer while paying over time. You
are pre-approved with no credit
checks, no hassles!
Complete the information below and
mail to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
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MKZ (CC9) Ford Extended Service Plan (ESP)

Name (PLEASE PRINT)
APT.#
ADDRESS
ZIP
STATE
CITY
E-MAIL
SERVICE PLANS (CANADA
ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service
Plan is the only service contract
backed by Ford Motor Company of
Canada, Limited. Depending on the
plan you purchase, Ford Extended
Service Plan provides benefits such
as:
• Rental reimbursement
• Coverage for certain maintenance
and wear items
• Protection against repair costs
after your New Vehicle Limited
Warranty Coverage expires
• Roadside Assistance benefits
There are several Ford Extended
Service Plans available in various time,
distance and deductible
combinations. Each plan is tailored to
fit your own driving needs, including
reimbursement for towing and rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States,
provided by a network of participating
authorized Ford Motor Company
dealers. The Lincoln Maintenance
Protection Plan is honored at
authorized Lincoln dealers.
Note:
Repairs performed outside of
Canada and the United States are not
eligible for Ford Extended Service Plan
coverage.
This information is subject to change.
For more information, visit your local
Ford of Canada dealer or www.ford.ca
to find the Ford Extended Service Plan
that is right for you.
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MKZ (CC9) Ford Extended Service Plan (ESP)

GENERAL INFORMATION WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. Phone
A
Navigation (or Information if your vehicle is not equipped with
Navigation)
B
Climate
C
Settings
D
EV Information
E
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•
Eject: Eject a CD from the
entertainment system.
• SOURCE: Touch the word
repeatedly to see all available
media modes. The screen does not
change, but you see the media
change in the lower left status bar.
• SOUND:
Touch the word to
access the Sound menu where you
can adjust settings such as: Bass,
Treble, Midrange, Balance and
Fade, DSP (Digital Signal
Processing), THX Deep Note
Demo, Occupancy Mode and
Speed Compensated Volume.
(Your vehicle may not have all of
these sound options.)
• Hazard flasher: Switch the hazard
flashers off and on.
Cleaning the Touchscreen
Display
Use a clean, soft cloth such as one
used for cleaning glasses. If dirt or
fingerprints are still visible, apply a
small amount of alcohol to the cloth.
Do not pour or spray alcohol onto the
display. Do not use detergent or any
type of solvent to clean the display.
Support
The SYNC support team is available
to help you with any questions you are
not able to answer on your own.
Monday-Saturday, 8:30am-8:00pm
EST.
In the United States, call:
1-888-270-1055.
In Canada, call: 1-800-565-3673. Times are subject to change due to
holidays.
Safety Information WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. •
Do not attempt to service or repair
the system. See an authorized
dealer.
• Do not operate playing devices if
the power cords or cables are
broken, split or damaged. Place
cords and cables out of the way,
so they do not interfere with the
operation of pedals, seats,
compartments or safe driving
abilities.
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Entertainment
Phone
Navigation
You can make selections from the
menu by using the OK button. The
selection menu expands and different
options appear.
• Press the up and down arrows to
scroll through the modes.
• Press the right arrow to enter the
mode.
• Press the left or right arrows to
make adjustments within the
chosen mode.
• Press OK to confirm your selection.
Note: If your vehicle is not equipped
with Navigation, Compass appears in
the display instead of Navigation. If you
press the right arrow to go into the
Compass menu, you can see the
compass graphic. The compass
displays the direction in which the
vehicle is traveling, not true direction
(for example, if the vehicle is traveling
west, the middle of the compass
graphic displays west; north displays
to the left of west though its true
direction is to the right of west). Using Voice Recognition
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of
you. The system provides feedback
through audible tones, prompts,
questions and spoken confirmations
depending on the situation and the
chosen level of interaction (voice
settings).
The system also asks short questions
(confirmation prompts) when it is not
sure of your request or when there are
multiple possible responses to your
request.
When using voice commands, words
and icons may appear in the lower left
status bar indicating the status of the
voice session (such as Listening,
Success, Failed, Paused or Try Again).
How to Use Voice Commands with
Your System
Press the voice icon. After the
tone, speak your command
clearly.
These commands can be said at any
time during a voice session
"Cancel""Exit"
"Go back"
"List of commands" "Main menu"
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