tow LINCOLN MKZ HYBRID 2013 Owners Manual

Security
Passive Anti-Theft System................72
Anti-Theft Alarm
...................................73
Steering Wheel
Adjusting the Steering Wheel...........75
Audio Control
.........................................76
Voice Control
...........................................77
Cruise Control
.........................................77
Information Display Control..............77
Heated Steering Wheel......................78
Wipers and Washers
Windshield Wipers
...............................79
Autowipers..............................................79
Windshield Washers
...........................80
Lighting
Lighting Control
.....................................82
Autolamps...............................................82
Instrument Lighting Dimmer............83
Headlamp Exit Delay...........................83
Daytime Running Lamps...................83
Automatic High Beam Control
........84
Direction Indicators
..............................85
Interior Lamps
........................................85
Adaptive Headlamps
..........................86
Windows and Mirrors
Power Windows
....................................88
Global Opening and Closing............89
Exterior Mirrors......................................89
Interior Mirror...........................................91
Sun Visors................................................92 Sun Shades
.............................................92
Moonroof.................................................92
Instrument Cluster
Gauges......................................................95
Warning Lamps and Indicators.......98
Audible Warnings and Indicators...........................................102
Information Displays
General Information..........................103
Information Messages
........................117
Audio System
General Information...........................134
Audio unit - Vehicles With: Premium AM/FM/CD........................................135
Media Hub
..............................................136
Climate Control
Automatic Climate Control
.............138
Hints on Controlling the Interior Climate...............................................139
Heated Windows and Mirrors
........140
Cabin Air Filter.......................................141
Remote Start
.........................................141
Seats
Sitting in the Correct Position.........143
Head Restraints...................................143
Power Seats..........................................145
Memory Function
................................147
Rear Seats
.............................................149
Heated Seats........................................150
Ventilated Seats
...................................151
2
MKZ Hybrid (CC9) Table of Contents

Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time
to get to know your vehicle by reading
this manual. The more that you know
about it, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. Note:
This manual describes product
features and options available
throughout the range of available
models, sometimes even before they
are generally available. It may describe
options not fitted to your vehicle.
Note: Some of the illustrations in this
manual may be used for different
models, so may appear different to you
on your vehicle. However, the essential
information in the illustrations is
always correct.
Note: Always use and operate your
vehicle in line with all applicable laws
and regulations. Note:
Pass on this manual when
selling your vehicle. It is an integral part
of the vehicle.
This manual may qualify the location
of a component as left-hand side or
right-hand side. The side is
determined when facing forward in
the seat. Right-hand side
A
Left-hand side
B
Protecting the Environment
You must play your part in protecting
the environment. Correct vehicle
usage and the authorized disposal of
waste, cleaning and lubrication
materials are significant steps toward
this aim.
SYMBOLS GLOSSARY
These are some of the symbols you
may see on your vehicle. Safety alert
7
MKZ (CC9) IntroductionE154903

•
You are required by law to properly
use safety seats for infants and
toddlers in the United States and
Canada.
• Many states and provinces require
that small children use approved
booster seats until they reach age
eight, a height of 4 feet 9 inches
(1.45 meters) tall, or 80 pounds
(36 kilograms). Check your local
and state or provincial laws for
specific requirements about the
safety of children in your vehicle.
• When possible, always properly
restrain children 12 years of age
and under in a rear seating position
of your vehicle. Accident statistics
suggest that children are safer
when properly restrained in the
rear seating positions than in a
front seating position. See Front
Passenger Sensing System
(page
45).
CHILD SEAT POSITIONING WARNINGS
Airbags can kill or injure a child
in a child seat. Never place a
rear-facing child seat in front of an
active airbag. If you must use a
forward-facing child seat in the front
seat, move the vehicle seat upon
which the child seat is installed all the
way back. When possible, all children
age 12 and under should be properly
restrained in a rear seating position. If
all children cannot be seated and
restrained properly in a rear seating
position, properly restrain the largest
child in the front seat. WARNINGS
Always carefully follow the
instructions and warnings
provided by the manufacturer of any
child restraint to determine if the
restraint device is appropriate for your
child's size, height, weight, or age.
Follow the child restraint
manufacturer's instructions and
warnings provided for installation and
use in conjunction with the
instructions and warnings provided by
your vehicle manufacturer. A safety
seat that is improperly installed or
utilized, is inappropriate for your
child's height, age, or weight or does
not properly fit the child may increase
the risk of serious injury or death. Never let a passenger hold a
child on his or her lap while your
vehicle is moving. The passenger
cannot protect the child from injury in
a crash, which may result in serious
injury or death. Never use pillows, books, or
towels to boost a child. They can
slide around and increase the
likelihood of injury or death in a crash. Always restrain an unoccupied
child seat or booster seat. These
objects may become projectiles in a
crash or sudden stop, which may
increase the risk of serious injury. Never place, or allow a child to
place, the shoulder belt under a
child's arm or behind the back
because it reduces the protection for
the upper part of the body and may
increase the risk of injury or death in a
crash.
17
MKZ (CC9) Child Safety

8.
Remove remaining slack from the
belt. Force the seat down with
extra weight, for example, by
pressing down or kneeling on the
child restraint while pulling up on
the shoulder belt in order to force
slack from the belt. This is
necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the
child restraint. It also helps to
achieve the proper snugness of the
child seat to your vehicle.
Sometimes, a slight lean toward
the buckle will provide extra help
to remove remaining slack from
the belt.
9. Attach the tether strap (if the child
seat is equipped). 10. Before placing the child in the
seat, forcibly move the seat
forward and back to make sure
the seat is securely held in place.
To check this, grab the seat at the
belt path and attempt to move it
side to side and forward and
back. There should be no more
than 1 inch (2.5 centimeters) of
movement for proper installation. Ford recommends checking with a
NHTSA Certified Child Passenger
Safety Technician to make certain the
child restraint is properly installed. In
Canada, check with your local St. John
Ambulance office for referral to a
Certified Passenger Seat Technician.
Inflatable safety belts
1. Position the child safety seat in a
seat with a combination lap and
shoulder belt. 2. After positioning the child safety
seat in the proper seating position,
grasp the shoulder belt and lap
belt together behind the belt
tongue.
24
MKZ (CC9) Child SafetyE142534 E142528 E146522

8.
Remove remaining slack from the
belt. Force the seat down with
extra weight, for example, by
pressing down or kneeling on the
child restraint while pulling down
on the lap belt in order to force
slack from the belt. This is
necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the
child restraint. It also helps to
achieve the proper snugness of the
child seat to your vehicle.
Sometimes, a slight lean toward
the buckle will additionally help to
remove remaining slack from the
belt.
9. Attach the tether strap (if the child
seat is equipped). 10. Before placing the child in the
seat, forcibly move the seat
forward and back to make sure
the seat is securely held in place.
To check this, grab the seat at the
belt path and attempt to move it
side to side and forward and
back. There should be no more
than 1 inch (2.5 centimeters) of
movement for proper installation.
Ford recommends checking with a
NHTSA Certified Child Passenger
Safety Technician to make certain the
child restraint is properly installed. In
Canada, check with your local St. John
Ambulance office for referral to a
Certified Passenger Seat Technician.
Using Lower Anchors and
Tethers for CHildren (LATCH) WARNINGS
Never attach two child safety
seats to the same anchor. In a
collision, one anchor may not be
strong enough to hold two child safety
seat attachments and may break,
causing serious injury or death. Depending on where you secure
a child restraint, and depending
on the child restraint design, you may
block access to certain safety belt
buckle assemblies or LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, occupants should only use
seating positions where they are able
to be properly restrained. 26
MKZ (CC9) Child SafetyE146525 E142534

The design and development of the
side curtain airbags included
recommended testing procedures
that were developed by a group of
automotive safety experts known as
the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of
injuries related to the deployment of
side curtain airbags.
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment
to the front end of the vehicle
(including frame, bumper, front end
body structure and tow hooks) may
affect the performance of the airbag
system, increasing the risk of injury.
Do not modify the front end of the
vehicle. Your vehicle has a collection of crash
and occupant sensors which provide
information to the restraints control
module. The restraints control module
deploys (activates) the front safety
belt pretensioners, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags, side curtain
airbags and optional rear inflatable
safety belts. Based on the type of
crash (frontal impact or side impact),
the restraints control module will
deploy the appropriate safety devices. The restraints control module also
monitors the readiness of the above
safety devices plus the crash and
occupant sensors. The readiness of
the safety system is indicated by a
warning indicator light in the
instrument cluster or by a backup tone
if the warning light is not working.
Routine maintenance of the airbag is
not required.
A difficulty with the system is
indicated by one or more of the
following:
The readiness light will not
illuminate immediately after
the ignition is turned on.
• The readiness light will either flash
or stay lit.
• A series of five beeps will be heard.
The tone pattern will repeat
periodically until the problem, the
light or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an
authorized dealer immediately. Unless
serviced, the system may not function
properly in the event of a crash.
The safety belt pretensioners and the
front airbag supplemental restraint
system are designed to activate when
the vehicle sustains frontal
deceleration sufficient to cause the
restraints control module to deploy a
safety device.
50
MKZ (CC9) Supplementary Restraints System

GENERAL INFORMATION
ON RADIO FREQUENCIES
This device complies with Part 15 of
the FCC Rules and with Industry
Canada license-exempt RSS
standard(s). Operation is subject to
the following two conditions: (1) This
device may not cause harmful
interference, and (2) This device must
accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void
the user's authority to operate the
equipment. The term IC before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately 33 feet
(10 meters). Vehicles with the remote
start feature will have a greater range.
One of the following could cause a
decrease in operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle The radio frequency used by your
remote control can also be used by
other short distance radio
transmissions, for example amateur
radios, medical equipment, wireless
headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use
your remote control. You can lock and
unlock the doors with the key.
Note:
Make sure to lock your vehicle
before leaving it unattended.
Note: If you are in range, the remote
control will operate if you press any
button unintentionally.
Intelligent Access
The system uses a radio frequency
signal to communicate with your
vehicle and authorize your vehicle to
unlock when one of the following
conditions are met:
• You touch the inside of the front
exterior door handle.
• You press the luggage
compartment button.
• You press a button on the
transmitter.
If excessive radio frequency
interference is present in the area or
if the transmitter battery is low, you
may need to mechanically unlock your
door. You can use the mechanical key
blade in your intelligent access key to
open the driver door in this situation.
See
Remote Control (page 53).
52
MKZ (CC9) Keys and Remote Controls

PASSIVE ANTI-THEFT
SYSTEM
Note:
The system is not compatible
with non-Ford aftermarket remote start
systems. Use of these systems may
result in vehicle starting problems and
a loss of security protection.
Note: Metallic objects, electronic
devices or a second coded key on the
same key chain may cause vehicle
starting problems if they are too close
to the key when starting your vehicle.
Prevent these objects from touching
the coded key while starting your
vehicle. Switch the ignition off, move
all objects on the key chain away from
the coded key and restart your vehicle
if a problem occurs.
Note: Do not leave a duplicate coded
key in your vehicle. Always take your
keys and lock all doors when leaving
your vehicle.
SecuriLock®
The system helps prevent your vehicle
from starting unless you use a coded
key programmed to your vehicle.
Using the wrong key may prevent your
vehicle from starting. A message may
appear in the information display.
If you are unable to start your vehicle
with a correctly coded key, a
malfunction has happened. A
message may appear in the
information display. Automatic Arming
Your vehicle arms immediately after
switching the ignition off.
Automatic Disarming
Switching the ignition on with a coded
key disarms your vehicle.
Replacement Keys
Note:
Your vehicle comes equipped
with two intelligent access keys.
The intelligent access key functions
as a programmed key that operates
the driver door lock and activates the
intelligent access with push button
start system, as well as a remote
control.
If your programmed transmitters are
lost or stolen and you do not have an
extra coded key, you will need to have
your vehicle towed to an authorized
dealer. You need to erase the key
codes from your vehicle and program
new coded keys.
Store an extra programmed key away
from your vehicle in a safe place to
help prevent any inconveniences. See
your authorized dealer to purchase
additional spare or replacement keys.
Programming a Spare Intelligent
Access Key
Note: You can program a maximum
for four intelligent access keys to your
vehicle.
72
MKZ (CC9) Security

WINDSHIELD WIPERS
Note:
Fully defrost the windshield
before switching on the windshield
wipers.
Note: Make sure you switch off the
windshield wipers before entering a car
wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the
issue, install new wiper blades.
Note: Do not operate the wipers on a
dry windshield. This may scratch the
glass, damage the wiper blades or
cause the wiper motor to burn out.
Always use the windshield washers
before wiping a dry windshield. Single wipe
A
Intermittent wipe
B
Normal wipe
C
High speed wipe
D Intermittent Wipe
Shortest wipe interval
A
Intermittent wipe
B
Longest wipe interval
C
Use the rotary control to adjust the
intermittent wipe interval.
Speed Dependent Wipers
When your vehicle speed increases,
the interval between wipes will
decrease.
AUTOWIPERS (IF EQUIPPED)
Note: Fully defrost the windshield
before switching on the windshield
wipers.
Note: Make sure you switch off the
windshield wipers before entering a car
wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the
issue, install new wiper blades.
79
MKZ (CC9) Wipers and WashersD
C
B
E169313A C
BA
E169314