tow LINCOLN MKZ HYBRID 2014 Owner's Manual

Action
Message
See your authorized dealer.
SHIFT SYS FAULT Drive
Unavailable Select L for Drive Service Required
See your authorized dealer.
SHIFT SYS FAULT
Neutral Unavailable Service Required
See your authorized dealer.
SHIFT SYS FAULT Low
Unavailable Service Required
Displays when neutral tow is active and the ignition needsto be turned off. See Towing the Vehicle on Four Wheels (page 222).
Neutral Tow Engaged
Turn Ignition Off for Towing
Displays while attempting to exit neutral tow. The brake pedalneeds to be depressed and park button selected to deac-
tivate.
See Towing the Vehicle on Four Wheels (page 222).
Neutral Tow Engaged
Depress Brake andSelect Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needsto be released.
See Towing the Vehicle on Four Wheels (page 222).
Neutral Tow Remove
Park Brake for Towing
Displays when neutral tow has been deactivated.
Neutral Tow Disengaged
123
MKZ (CC9) Information Displays

MAX A/C: Press the button to switch on. Recirculated air flows through the
instrument panel air vents, air conditioning automatically adjusts to th\
e highest
speed and the temperature dial returns to the full cool position. This r\
e-cooling
of the interior is more economical and efficient.
G
AUTO:
Press the button to switch on. Recirculated air flows through the
instrument panel air vents, air conditioning automatically adjusts to th\
e highest
speed and the temperature dial returns to the full cool position. This r\
e-cooling
of the interior is more economical and efficient.
H
Heated rear window:
Turns the heated rear window on and off. See Heated
Windows and Mirrors (page 126).
I
Defrost:
Distributes air through the windshield defroster vents and de-mister
vents. You can also use this setting to defog and clear the windshield of a thin\
covering of ice.
J
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note: Prolonged use of recirculated air
may cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of
the air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves
from the air intake area at the base of the
windshield. Automatic Climate Control
Note:
Do not adjust the settings when your
vehicle interior is extremely hot or cold.
The system automatically adjusts to the
previously stored settings. For the system
to function efficiently, the instrument panel
and side air vents should be fully open.
Note: At low ambient temperatures with
AUTO selected, the system directs air
toward the windshield and side windows
for as long as the engine remains cold.
Note: When you switch the system off,
outside air cannot enter your vehicle.
Note: When the system is in AUTO mode,
and the interior and exterior temperatures
are high, the system automatically selects
recirculated air to maximize cooling of the
interior. When the system reaches the
selected air temperature, it automatically
switches to outside air.
125
MKZ (CC9) Climate Control

Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Removing the Head Restraint
1. Pull the head restraint up until it
reaches its highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide
sleeves and push the head restraint down
until it locks.
Tilting Head Restraints
The front head restraints have a tilting
feature for extra comfort. To tilt the head
restraint, do the following: 1. Adjust the seatback to an upright
driving or riding position.
2. Pivot the head restraint forward toward
your head to the desired position.
After the head restraint reaches the
forward-most tilt position, pivoting it
forward again will then release it to the
rearward, untilted position.
POWER SEATS WARNINGS
Do not adjust the front seat or seat
back when your vehicle is moving.
Do not place cargo or any objects
behind the seat back before
returning it to the original position. 131
MKZ (CC9) SeatsE144727

The driver seat will return to the previous
position when you put the key in the
ignition or the keyless start ignition is
activated.
You can turn off the easy entry and exit
feature by using the driver information
display.
REAR SEATS
Note:
Your vehicle may have split
seatbacks that you must fold individually.
Note: Make sure the center safety belt is
unbuckled before folding the seatback.
To lower the seat back(s) from inside the
vehicle, do the following: 1. Pull the handle to release the
seatback.
2. Push the seatback forward. 3. Stow the safety belt in the stowage
clip. This will prevent the safety belt
from getting caught in the seat latch.
When raising the seat back(s), make sure
you hear the seat latch into place.
HEATED SEATS
Front Seats
135
MKZ (CC9) SeatsE144634 E164098

CENTER CONSOLE
Stow items in the cupholder carefully as
items may become loose during hard
braking, acceleration or collisions,
including hot drinks which may spill.
Available console features include:
Front storage bin with auxiliary
power point
A
Cupholders
B
Storage compartment with
auxiliary power point and media
hub
C
Auxiliary power point, 110 volt
AC power point
D OVERHEAD CONSOLE Press near the rear edge of the door to
open it.
146
MKZ (CC9) Storage CompartmentsE146582 E75193

We recommend that you do the following
for a safe and correct operation:
•
Use a 16-gauge outdoor extension
cord that is product certified by
Underwriter’ s Laboratory (UL) or
Canadian Standards Association (CSA).
This extension cord must be suitable
for use outdoors, in cold temperatures,
and be clearly marked Suitable for Use
with Outdoor Appliances. Do not use
an indoor extension cord outdoors.
This could result in an electric shock
or become a fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.
• Make sure the system is unplugged
and properly stowed before driving
your vehicle. Make sure the protective
cover seals the prongs of the block
heater cord plug when not in use.
• Make sure the heater system is
checked for proper operation before
winter. Using the Engine Block Heater
Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours
of energy per hour of use. The system
does not have a thermostat. It achieves
maximum temperature after approximately
three hours of operation. Using the heater
longer than three hours does not improve
system performance and unnecessarily
uses electricity.
151
MKZ (CC9) Starting and Stopping the Engine

Answer
Question
The high voltage battery system is
designed to last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
There are no provisions for charging the
high voltage battery from a power supply external to the vehicle.
Can you charge the battery with a plug into
an A/C outlet?
Yes. Your hybrid vehicle can be flat towedwithout modification. See Towing (page
221).
Can I tow the hybrid behind my motor
home with all four wheels down?
157
MKZ (CC9) Unique Driving Characteristics

serious personal injury or sickness may
result. If fuel is splashed on the skin,
promptly wash skin thoroughly with
soap and water. Consult a physician
immediately if you experience an
adverse reaction.
FUEL QUALITY
Note: We recommend that you use only
high quality fuel without additives or other
engine treatments.
Choosing the Right Fuel
Note: Use of any fuel other than those
recommended may cause powertrain
damage, a loss of vehicle performance
and repairs may not be covered under
warranty.
If your vehicle is not a flexible fuel vehicle,
then only use unleaded fuel or unleaded
fuel blended with a maximum of 15%
ethanol. Do not use fuel ethanol (E85),
diesel fuel, fuel methanol, leaded fuel or
any other fuel because it could damage
or impair the emission control system.
The use of leaded fuel is prohibited by law.
Your vehicle was not designed to use fuel
or fuel additives with metallic compounds,
including manganese-based additives. Octane Recommendations
Regular unleaded gasoline with a pump
(R+M)/2 octane rating of 87 is
recommended. Some fuel stations offer
fuels posted as regular with an octane
rating below 87, particularly in high altitude
areas. Fuels with octane levels below 87
are not recommended. Premium fuel will
provide improved performance and is
recommended for severe duty use such
as trailer tow.
Do not be concerned if your engine
sometimes knocks lightly. However, if it
knocks heavily while you are using fuel
with the recommended octane rating, see
your authorized dealer to prevent any
engine damage.
RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect on
vehicle components.
If you have run out of fuel:
•
To start the vehicle with a keyless
ignition, just start the engine. Crank
time will be longer than usual.
• Normally, adding 1 gallon (3.8 liters) of
fuel is enough to restart the vehicle. If
the vehicle is out of fuel and on a steep
grade, more than 1 gallon (3.8 liters)
may be required.
• The service engine soon indicator may
come on.
159
MKZ (CC9) Fuel and Refueling

Disabling the High-Voltage Battery
1. Fold down the rear seats.
2. Locate the access door and remove
the plastic cover. 3.
If equipped, remove the outer lever on
the service disconnect. Pull the end of
the lift tab toward the front of the
vehicle. 4. Slide the handle on the service
disconnect outboard to the right. 5.
Pull the handle toward you and remove
the circuit from the vehicle to disable
the high-voltage battery.
6. Reverse this procedure to reinstall the
high-voltage service disconnect and
the outer lever to the service
disconnect.
Reactivating the High-Voltage Battery
Note: If you have manually disconnected
your high-voltage shut off circuit, you will
need to reconnect the circuit before you
can reactivate it. The vehicle will detect if
the electrical system is safe and reactivate
automatically.
168
MKZ (CC9) High Voltage BatteryE159506 E171513 E147234 E146133

Note:
To put your vehicle in gear with the
door open, perform steps 1-4. See the
Automatic Return to Park section in this
chapter for more information on this
feature.
P (Park)
This position locks the transmission and
prevents the front wheels from turning.
Always come to a complete stop before
putting your vehicle into and out of
P
(Park). An audible chime will sound when
P
(Park) is manually selected.
When the ignition is turned off, the vehicle
will automatically shift into
P (Park). If the
ignition is turned off while the vehicle is
moving, it will first shift into N (Neutral) until
a slow enough speed is reached. The
vehicle will then shift into
P (Park)
automatically.
Automatic Return to Park
Note: This feature will not operate when
the vehicle is in Stay in Neutral mode or
neutral tow.
Your vehicle has a safety feature that will
automatically shift your vehicle into
P
(Park) when any of the following
circumstances are met:
• Turn the ignition off
• Open the driver's door with your seat
belt unlatched
• Unlatching your seatbelt while the
driver's door is open
If you turn the ignition off while your
vehicle is moving, your vehicle will first
shift into N (Neutral) until it slows down
enough to shift into P (Park) automatically. Note:
If you have waited an extended
period of time, (2-15 minutes) before
starting your vehicle, unlatching your
safety belt will cause this feature to
activate, even with the driver's door
closed.
Note: This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not
illuminate when you open the driver’ s door
or the indicator illuminates with the driver’ s
door closed. See your authorized dealer.
R (Reverse)
With the transmission in
R (Reverse), the
vehicle will move backward. Always come
to a complete stop before shifting into and
out of
R (Reverse).
N (Neutral)
Press the N button to put the vehicle in N
(Neutral). In neutral, the vehicle can be
started and is free to roll. Hold the brake
pedal down while in this position.
Stay in Neutral mode
Stay in Neutral mode allows the vehicle to
stay in
N (Neutral) when you exit the
vehicle. The vehicle must be stationary to
enter this mode.
To enter Stay in Neutral mode:
1. Press the
N (Neutral) button on the
shifter assembly.
2. The message Select N Again to Enter
Stay in Neutral mode
will appear in
the information display screen.
3. Press the
N (Neutral) button again to
enter Stay in Neutral mode.
171
MKZ (CC9) Transmission